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Summary of reviews'كيول العربية' generally garners positive reviews in several key areas, making it an attractive choice for travelers seeking a comfortable and well-situated accommodation.
The location is highly praised for its strategic placement, offering easy access to the airport, essential services, entertainment spots and tourist sites. Guests appreciate the clean and comfortable rooms which add to the overall pleasant stay. Although some issues with parking and address discrepancies have been mentioned, the excellent support staff and the value offered by the location outweigh these minor inconveniences.
The rooms at 'كيول العربية' receive commendations for their spaciousness and cleanliness. Many guests highlight the large beds, fully-equipped kitchens and complete set of facilities, which contribute to a positive experience. While there are occasional concerns about insects, noise and aging furniture, the hospitable environment and clean, elegant decor are well-regarded.
Cleanliness is a strong point with many guests noting the spotless condition of the rooms and well-maintained amenities. The service organization and cooperation from the staff are frequently praised. Although there are isolated reports of cleanliness issues and outdated furniture, the general ambiance is comfortable and quiet, reflecting good value for money.
Guests commend the staff for their welcoming and helpful nature. Key personnel such as Mr. Majid Al-Harthy, Mr. Sultan and Mr. Nasser are often highlighted for their professionalism and friendliness, enhancing the overall guest experience. The staff's dedication to cleanliness and high moral standards makes for a comfortable and pleasant stay.
However, the internet services are a significant area needing improvement. The Wi-Fi is commonly reported as weak and unreliable with additional challenges posed by limited mobile network signals. These connectivity issues are a notable drawback for guests requiring consistent internet access.
Parking, while available, can be a challenge due to limited spaces and tight spots. The availability of surveillance cameras and designated spaces at the back does add some level of security and convenience, but the overall scarcity of parking remains a concern.
Families find 'كيول العربية' to be a suitable choice with comprehensive amenities and positive service from the staff. The clean and spacious rooms contribute to a comfortable stay, although the lack of grocery or meal options and insufficient soundproofing could be improved.
The beds receive mixed feedback. While some guests found them comfortable, others noted issues with aging mattresses, hard pillows and general wear and tear. Despite these concerns, the overall positive environment and friendly service contribute to a satisfactory experience.
In summary, 'كيول العربية' is generally praised for its strategic location, spacious and clean rooms and excellent staff service, making it a promising option for travelers and families despite some areas needing improvement. Show more
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Categories
Small Hotel
Serviced units provide a more personalized and comfortable stay. It is also popular among guests, indicating a satisfactory level of service and comfort.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel with Free Wi-Fi
Hotel with Parking
Cheap Hotel
Room Types
Two-Bedroom ApartmentThis apartment includes 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. In the fully equipped kitchen, guests will find a refrigerator, a dishwasher, kitchenware and an oven. The apartment offers air conditioning, a tea and coffee maker, a dining area, a wardrobe, as well as a flat-screen TV with cable channels. The unit has 3 beds.
One-Bedroom ApartmentThis apartment features 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Guests can make meals in the kitchen that has a refrigerator, kitchenware, an oven and a microwave. This air-conditioned apartment consists of a dining area, a flat-screen TV with cable channels a tea and coffee maker and a balcony. The unit has 1 bed.
Standard StudioOffering free toiletries and bathrobes, this studio includes a private bathroom with a shower, a bidet and a hairdryer. The studio offers air conditioning, a tea and coffee maker, a dining area, a wardrobe and a flat-screen TV with cable channels. The unit offers 1 bed.
About Quel Serviced Units
License: 10006978
Guest Reviews
Location
Located on a busy main road, كيول العربية offers convenient access to both the airport and essential services. The proximity to entertainment spots and tourist sites makes it an attractive choice for visitors. The rooms are noted for their cleanliness and comfort, providing a pleasant stay. However, guests have mentioned occasional issues with parking and discrepancies in the registered address, advising future visitors to use Google Maps for accurate directions. Despite these setbacks, the location is generally praised for its value, ease of access and the excellent support staff. The hotel is particularly suitable for travelers seeking a comfortable and strategically situated residence.
Breakfast
The breakfast experience at 'كيول العربية' has received mixed feedback from guests. While some have noted that breakfast is included in the reservation, others report that there is no breakfast at all. Several reviews highlight that the breakfast is minimal and often consists of very limited options, such as a single falafel dish or tuna and is served without any drinks. Occasionally, guests might find some variety with offerings like rice pudding, kushari, basbousa or soup, but these occurrences seem inconsistent.
Cleanliness in the breakfast preparation area has also been a concern. Despite the offer of breakfast being part of the stay, some guests have recommended ordering from external restaurants due to dissatisfaction with the quality and availability of the food. The overall sentiment suggests that while the breakfast might be acceptable considering the price, it generally does not meet guests' expectations for a fulfilling start to their day.
Rooms
The guest reviews of 'كيول العربية' highlight a considerable amount of positive feedback regarding the size and cleanliness of the rooms. Many guests noted that the apartments are large and come with spacious beds, a kitchen and a complete set of facilities such as a washing machine, an iron, coffee machine, microwave and kettle. The spaciousness of the rooms, along with their excellent organization and cleanliness, is consistently praised.
However, some areas require attention. Guests have reported issues like insects in the rooms and kitchens, inconsistent room readiness and occasional noise from workers due to poor sound insulation. The accommodation also needs improvements in housekeeping, as some guests mentioned that the living room and other areas could use more cleaning. Additionally, the furniture appears old and some practical issues such as non-working lamps and missing phone communication in the rooms detract from the otherwise comfortable experience.
Despite these shortcomings, guests appreciate the service and the overall hospitable environment. The front and rear parking spaces add convenience and the clean and elegant decor of the rooms contributes to a pleasant stay for many.
Beds
Reviews of 'كيول العربية' regarding their beds highlight a mix of impressions. On the positive side, some guests appreciated the comfort of the beds, noting that they served their purpose and contributed to a pleasant stay with comments mentioning everything was beautiful, especially the bed. However, other reviews pointed out several areas needing improvement. Guests commonly reported issues with the beds, such as old, saggy and uncomfortable mattresses, as well as uneven and curved bed frames. Pillows also received criticism for being hard, elevated and lacking in quantity with no extra pillows provided. Additionally, some reviews mentioned worn-out bed sheets, cleanliness issues and missing bedside lamps. Despite these concerns, the clean apartments and friendly reception service were positively noted.
Cleanliness
'كيول العربية' receives predominantly positive feedback for its cleanliness and overall ambiance. Most reviews highlight the spotless condition of the rooms and their accessories with commendations on the new and well-maintained furniture. The apartments are described as clean, spacious and comfortable, making for a pleasant stay. Many guests appreciated the excellent and organized service, particularly praising the staff for their cooperation and helpfulness.
Moreover, the hotel boasts a remarkable level of sanitation with some guests noting exemplary cleanliness standards akin to luxury standards. The positive mentions on cleanliness are often tied to the comfortable and quiet environment, which adds to the overall value for money.
However, a few reviews pointed out inconsistencies in cleanliness. While some rooms and bathrooms were noted as exceptionally clean, others reported issues like old mattresses, spotty cushions and occasional pest sightings. Concerns about a strong insecticide smell, outdated furniture and old towels were also noted.
In summary, despite some isolated comments on cleanliness issues, 'كيول العربية' is generally praised for its clean, comfortable and well-maintained facilities, making it an attractive option for travelers looking for good value for their money.
Staff
'كيول العربية' receives commendable praise for its staff's service. Guests frequently highlight the welcoming and helpful nature of the reception team, notably mentioning personnel such as Mr. Majid Al-Harthy, Mr. Sultan and Mr. Nasser, who are described as cooperative and cheerful. Cleanliness and high moral standards are common attributes associated with the hotel's employees, particularly pointing out individuals like Mishaal Al-Malki and Abdulmohsen Al-Harthy for their professionalism and respectful demeanor. The staff is often characterized as friendly, efficient and treating guests with exceptional courtesy, as if they were family. Despite a few isolated incidents concerning customer service, the overall impression is one of excellent service and a cooperative workforce, making for a comfortable and pleasant stay at the hotel.
Wi-Fi
Travelers staying at كيول العربية have frequently expressed concerns regarding the hotel's internet services. The Wi-Fi appears to be weak, often failing to meet guests' expectations in both speed and reliability. The network issues extend beyond the Wi-Fi to mobile networks as well with weak signals noted for multiple providers, including Mobily and Zain. Internet access is restricted to routers, creating further inconvenience. Guests have mentioned that the internet TV is unreliable and often not functional, limiting entertainment options for those traveling with children. Despite availability, it is evident that significant improvements are required to enhance the connectivity experience for visitors.
Parking
Parking at Kiol Al Arabia presents a mixed scenario. On the plus side, some guests appreciated the availability of parking as a bonus, particularly noting the designated spaces at the back of the hotel, which even include surveillance cameras for added security. These rear parking options, along with spaces at the front, offer some convenience for those traveling by car.
However, the general consensus points toward a notable scarcity of parking spaces. Many guests found the parking situation crowded and challenging with difficulties in finding an available spot, especially during peak times. Despite having some parking areas, both in front and behind the hotel, these are often not enough to accommodate all guests, making it a limited and sometimes non-existent resource. The narrowness and tightness of the spaces further exacerbate the issue, leading to additional frustration.
In summary, while Kiol Al Arabia does offer some parking facilities, their limited number and the difficulty in accessing them can be a significant inconvenience for guests. Planning ahead or arriving early might help in securing a spot, but it's clear that parking remains a notable challenge at this location.
Family
The guest reviews about 'كيول العربية' highlight several positive aspects for families with children. Families experienced a comfortable and wonderful stay, finding all the necessary commodities for a short family trip. The presence of smart TVs for children and heart-warming reception contributed to the positive experience. Hotel staff, particularly Mashael, Abdulmohsen and Mr. Meshal Al-Maliki, were noted for their excellent manners and respectful service.
The hotel's convenient location close to various amenities was appreciated and the availability of front and rear parking spaces, monitored with surveillance cameras, added to the sense of security. The large, clean rooms were another favorable point.
However, some issues were noted, such as the lack of grocery or light meal options for families and insufficient soundproofing, which led to complaints about room noise, particularly the sound of doors closing loudly. Despite these criticisms, the hotel was generally viewed as a suitable and highly recommended choice for families.
No, Quel Serviced Units doesn't have any pool.
No, a spa isn't available at Quel Serviced Units.
No, Quel Serviced Units doesn't allow dogs.
Yes, parking facilities are available at Quel Serviced Units.