Rawat Al Msaif Hotel Suites
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Summary of reviewsRawat Al Msaif Hotel Suites is highly regarded for its prime location on a main street, conveniently near restaurants like Abu Zaid, coffee shops and supermarkets. Its proximity to the city center and airport makes it a strategic choice for both leisure and business travelers. The spacious and clean apartments, equipped with a hall, kitchen and bedroom, provide a comfortable and practical stay and the attentive and respectful staff enhance the guest experience.
In terms of room quality, guests appreciate the cleanliness and size with some apartments recently renovated, contributing to a more modern feel. However, issues with outdated furniture, unclean bathrooms and occasional insects highlight areas needing improvement. Despite these drawbacks, the hospitality of the responsive and accommodating staff receives commendable praise.
Cleanliness offers a mixed bag; while the overall environment is often described as satisfactory, major concerns include occurrences of bugs and mice and the need for regular maintenance and odor control. Positive comments underscore the hotel's clean ambiance and welcoming atmosphere.
The staff are generally viewed positively for their cooperation and moral standards. Guests frequently commend the polite and helpful service, although there are instances where inexperience and unprofessional behavior have been noted, indicating a need for better staff training and management.
When it comes to beds, most feedback is critical, pointing out hard and uncomfortable mattresses in poor condition. While pillows and linens seem to meet basic expectations, there's a clear necessity for upgrading the beds to enhance guest comfort.
Overall, Rawat Al Msaif Hotel Suites offers a convenient and comfortable stay, particularly praised for its location and spacious accommodations. However, attention to cleanliness, room amenities and bed quality could significantly improve the overall guest experience.
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In terms of room quality, guests appreciate the cleanliness and size with some apartments recently renovated, contributing to a more modern feel. However, issues with outdated furniture, unclean bathrooms and occasional insects highlight areas needing improvement. Despite these drawbacks, the hospitality of the responsive and accommodating staff receives commendable praise.
Cleanliness offers a mixed bag; while the overall environment is often described as satisfactory, major concerns include occurrences of bugs and mice and the need for regular maintenance and odor control. Positive comments underscore the hotel's clean ambiance and welcoming atmosphere.
The staff are generally viewed positively for their cooperation and moral standards. Guests frequently commend the polite and helpful service, although there are instances where inexperience and unprofessional behavior have been noted, indicating a need for better staff training and management.
When it comes to beds, most feedback is critical, pointing out hard and uncomfortable mattresses in poor condition. While pillows and linens seem to meet basic expectations, there's a clear necessity for upgrading the beds to enhance guest comfort.
Overall, Rawat Al Msaif Hotel Suites offers a convenient and comfortable stay, particularly praised for its location and spacious accommodations. However, attention to cleanliness, room amenities and bed quality could significantly improve the overall guest experience.
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About Rawat Al Msaif Hotel Suites
License: 10001733
Guest Reviews
Location
Despite its prime location, there were occasional concerns over cleanliness, such as the presence of cockroaches. On a positive note, the venue receives praise for its spacious apartments, which come equipped with a hall, kitchen and bedroom. The accommodation stands out for its comfort and cleanliness with attentive and respectful staff contributing to a pleasant stay.
Parking availability and proximity to the airport add to the convenience for travelers, further complemented by nearby restaurants and cafes. Overall, Rawat Al Msaif Hotel Suites offers a strategically positioned, comfortable stay with a few areas for improvement in hygiene.
Rooms
The rooms feature basic amenities, including a refrigerator and some apartments have been recently renovated, which contributes to their spaciousness and modern feel. However, there are notable areas needing improvement. Some guests mentioned that the furniture and waste baskets were in need of renovation or replacement and a few rooms lacked basic furnishings like a living room or sofa. The bathrooms were often reported as unclean with several reviews complaining about the presence of insects and an unpleasant sewage smell.
Moreover, the hotel's location and navigation issues also posed challenges, as the name isn't easily searchable and the Google Maps address is incorrect. Noise from the nearby café was another downside for some. While certain rooms lack proper ventilation and natural light, making them feel confined.
In summary, while Rawat Al Msaif Hotel Suites offers good value in terms of room size and cleanliness, there are several aspects that require attention to improve the overall guest experience.
Beds
The pillows, while frequently mentioned, have not received explicit feedback, indicating a possible neutral stance from guests. Similarly, reviews did not highlight significant issues with the bedsheets or blankets, hinting that these aspects of the bedding might be meeting basic standards. Overall, while the pillows and linens seem to adequately serve their purpose, the hotel's primary challenge lies in enhancing the comfort and quality of its mattresses and beds to ensure a more restful experience for future visitors.
Cleanliness
However, there were significant negative remarks concerning cleanliness. A number of reviews highlighted issues with cockroaches, ants and other bugs in the rooms and bathrooms. Problems were noted with mice, the presence of which greatly affected the guests' experiences. Some guests pointed out that the cleanliness was not maintained regularly with some rooms smelling unpleasantly and lacking daily cleaning services. Although there were positive experiences, many guests felt that the cleanliness was not up to their expectations.
Staff
However, there are areas where the hotel could improve. Some of the reception staff are described as young and inexperienced and there have been instances of poor customer service. An incident involving a moving company employee showed a lapse in professionalism. Additionally, the reception area was initially unoccupied on occasion, reflecting a need for better staff training and management.
Overall, while the hotel’s staff do their best to offer courteous and helpful service, the feedback indicates that enhanced training and experience could significantly elevate the guest experience.
No, Rawat Al Msaif Hotel Suites doesn't have any pool.
No, a spa isn't available at Rawat Al Msaif Hotel Suites.
Yes, Rawat Al Msaif Hotel Suites welcomes dogs.
No, parking facilities aren't available at Rawat Al Msaif Hotel Suites.
No, Rawat Al Msaif Hotel Suites doesn't have a gym.
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