Taif21.28830400,
40.41612700,
Al Gaish Street, Shubra District(Show on Map)
7.5
Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsSadeem Al Fajr Hotel Suites in Taif has garnered significant praise for its strategic location in the city center. Guests appreciate its proximity to essential services, shopping centers and notable landmarks such as Qalb Al Taif Mall and Shubra Palace. Despite being near the bustling city center, the hotel offers a peaceful and tranquil atmosphere, enhanced by spacious rooms and beautiful city views. However, traffic congestion and noise due to its placement on a main street, coupled with parking accessibility concerns, are minor drawbacks.
The breakfast service presents a mixed bag: while some guests appreciate the convenience of in-room service and find the food tasty and nicely presented, many criticize the limited variety and quality, calling for more diverse options and better service punctuality.
Accommodations at Sadeem Al Fajr Hotel Suites are generally well-received for their spaciousness and cleanliness, ideal for families and group stays. The rooms are well-designed with modern amenities, although there are mentions of outdated furniture, maintenance needs and minor inconveniences such as inconsistent air conditioning and insufficient lighting.
Cleanliness is another mixed area. While many guests note the hotel's clean and well-maintained rooms, significant complaints about dirty floors, dusty decorations and unresponsive housekeeping persist.
Staff interactions mostly receive positive feedback with numerous mentions of helpfulness, professionalism and friendliness, though there are occasional reports of unprofessional behavior and slow response times from certain staff members.
The Wi-Fi service at the hotel is a notable area for improvement with guests frequently describing it as slow, unstable or entirely non-functional, often resorting to accessing the internet only in the lobby.
The gym and health club facilities are generally unavailable or poorly maintained with outdated and broken equipment frequently noted.
While parking availability at Sadeem Al Fajr Hotel Suites is often highlighted as a positive feature, guests note issues with tight and narrow spaces, challenging basement parking and potential accessibility issues.
Bed comfort also receives mixed reviews with some guests finding them cozy and comfortable, while others report hard mattresses, uncomfortable pillows and overall poor bedding quality.
Several guests question the hotel’s four-star rating, suggesting it deserves a lower classification due to these varied concerns. Nonetheless, the hotel is regarded as an excellent choice for family stays given its location and the dedicated service provided.
Overall, while Sadeem Al Fajr Hotel Suites has areas that need attention, its strategic location, spacious accommodations and generally positive staff interactions make it a favorable option for many visitors to Taif. Show more
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Aparthotel with Parking
These hotel suites provide parking facilities for their guests.
Aparthotel with Gym
This hotel features an indoor pool and a fitness center. Guests have access to both recreational and fitness amenities.
Accessible Aparthotel
Room Types
One-Bedroom ApartmentThis air-conditioned apartment offers free Wi-Fi, a living room with a dining table and a kitchen complete with a microwave and a stovetop. Facilities include a flat-screen TV, ironing board and a telephone.
Two-Bedroom ApartmentThis air-conditioned apartment offers free Wi-Fi, a living room with a dining table and a kitchen complete with a microwave and a stovetop. Facilities include a flat-screen TV, ironing board and a telephone. The bathroom is fitted with a shower and free toiletries.
Three-Bedroom Apartment with City ViewGuests will have a special experience as the apartment offers a fireplace. This apartment consists of 1 living room, 3 separate bedrooms and 5 bathrooms with a bath and free toiletries. The well-equipped kitchen features a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned apartment provides a flat-screen TV with satellite channels, a washing machine, a seating area, a dining area as well as city views. The unit offers 8 beds.
Two-Bedroom Apartment with ViewFeaturing a panoramic view, this spacious, air-conditioned apartment offers free Wi-Fi, a living room with a dining table and a kitchen complete with a microwave and a stovetop. Facilities include a flat-screen TV, ironing board and a telephone. It has 2 bathrooms, each fitted with a shower.
About Sadeem Al Fajr Hotel Suites
License: 10007500
Guest Reviews
7.5
Good
Location
The Sadeem Al Fajr Hotel Suites enjoy high praise for their excellent, strategic location in the heart of Taif. Many guests have highlighted the convenience of being close to essential services, shopping centers, restaurants and key landmarks like Qalb Al Taif Mall and Shubra Palace. The hotel's central position makes it easy for visitors to access various parts of the city with many necessary amenities within walking distance.
Guests appreciate the peaceful atmosphere despite being near the bustling city center, offering a mentally tranquil stay. The spacious rooms and beautiful views overlooking the city further enhance the experience. The hotel stands out for its cleanliness, well-designed rooms and the overall ambiance.
However, a few reviews mention traffic congestion and noise due to the hotel's location on a main street and there are some concerns regarding the accessibility of parking spaces. Despite these minor setbacks, the majority of guests commend the hotel's location for its proximity to markets, cafes and tourist attractions, making it a preferred choice for both short and extended stays. Overall, the location and surrounding facilities make Sadeem Al Fajr Hotel Suites an exceptional choice for visitors in Taif.
Breakfast
The breakfast experience at Sadeem Al Fajr Hotel Suites is a mixed bag with some guests praising its convenience and taste, while others found it lacking in variety and quality. Breakfast is delivered directly to guests' rooms rather than served as a buffet, which some appreciated for its freshness and promptness with offerings described as delicious, nicely presented and satisfying. However, many guests commented on the limited options, repetitive menu and lack of variety, expressing a desire for more diverse choices. Some guests were disappointed by the late delivery and inconsistent service, while others found the breakfast to be of poor quality and overpriced. Despite the convenience of in-room service, the overall sentiment tended towards needing improvements in both the diversity and availability of breakfast options.
Rooms
Sadeem Al Fajr Hotel Suites offers guests spacious and comfortable accommodations, ideal for large families and groups. The apartments and rooms are notably large with many guests appreciating their cleanliness and tidy condition. The design and layout of the suites are well-received, often exceeding guest expectations with their spaciousness and various facilities, including well-sized bathrooms, kitchens equipped with essential utensils and multiple bedrooms.
Guests have consistently highlighted the ample space available in the hotel, making it a convenient and cozy choice for extended stays or family gatherings. Most rooms and suites are well-lit and offer pleasant views of the city.
However, there are a few concerns regarding the age and condition of the furniture and certain amenities. Some reviews mention outdated or old furnishings, insufficient lighting and maintenance needs in specific areas. The air conditioning performance is occasionally inconsistent with some units not functioning properly. Additionally, the lack of room locks and soundproofing in some apartments may pose inconvenience to some guests.
Despite these minor issues, the overall experience at Sadeem Al Fajr Hotel Suites is largely positive, thanks to its spacious and clean environments, making it a practical choice for those seeking ample space and basic comfort.
Beds
Sadeem Al Fajr Hotel Suites seems to offer a mixed experience when it comes to bed comfort. Many guests appreciated the comfortable beds and cozy bedding, which appeared to provide a good night's sleep for some. The spaciousness of certain rooms and the deluxe sleeping bed were particularly noted as positives. Guests also mentioned clean pillows and bed sheets in some instances, adding to their overall satisfaction.
However, several reviews pointed out significant issues. A recurring complaint was the hardness of the mattresses and pillows, which many found uncomfortable and unsuitable. The quality of the bedding also raised concerns with reports of dirty bed sheets, hair on the beddings and even the presence of insects such as cockroaches. There were also mentions of the beds making creaking sounds, adding to the discomfort.
Some guests found the pillows large and hard, making it difficult to sleep well. Others reported problems with the size and amount of bedding provided, noting that their rooms did not match their booking requirements. Additional issues included broken beds, old and worn-out furniture and poor overall cleanliness under the beds.
While some found the bed comfort level to be average or somewhat satisfactory, the recurring theme was a need for improvement in mattress and pillow quality, as well as better cleaning practices to ensure a more pleasant stay for future guests.
Cleanliness
Sadeem Al Fajr Hotel Suites receives mixed feedback regarding its cleanliness. Many guests praise the hotel for its clean, spacious and comfortable rooms, noting well-maintained bathrooms and tidy common areas. The property is also described as family-friendly, conveniently located near amenities and malls with helpful and supportive staff adding to the positive experience.
However, several reviewers highlight significant issues with cleanliness and maintenance. Complaints include dirty floors, shabby bathtubs, dusty decorations and old, stained furniture. Some guests report an inconsistent cleaning service with rooms not cleaned daily and housekeeping being unresponsive or unsatisfactory. Specific areas such as bathrooms and carpets often need more thorough cleaning and maintenance issues like leaking toilets and broken windows have been mentioned.
While some apartments are found to be very clean and well-kept, others fall short of expectations, leading to dissatisfaction. Cleanliness remains a key area for improvement to meet the standards expected by guests at this otherwise strategically located hotel.
Staff
The reviews of Sadeem Al Fajr Hotel Suites paint a largely positive picture of the staff, frequently highlighting their kindness, professionalism and cooperative nature. The reception team receives particular praise for their exemplary hospitality with mentions of fast service, respectful interactions and a cheerful demeanor. Individual staff members like Mr. Saleem, Sister Amal and Mr. Daherani are noted for their exceptional professionalism and positive behavior.
However, a few negative reviews underscore some inconsistencies. Several guests mentioned instances of rudeness, unprofessional behavior and issues with response times from the reception. The daytime reception staff received criticism for poor selection, while the restaurant and maintenance services were described as slow or unsatisfactory. Despite these occasional setbacks, the overwhelming sentiment is one of gratitude and appreciation for a team that strives to meet guest needs with a friendly and helpful attitude.
Overall, the Sadeem Al Fajr Hotel Suites staff is recognized for their dedication to good service, ethical behavior and attention to guest experience, making it a notable aspect of the hotel’s appeal.
Wi-Fi
The reviews of the Wi-Fi at Sadeem Al Fajr Hotel Suites are overwhelmingly negative. Guests frequently described the internet as very slow, weak, unstable and in many cases, completely non-existent. Many reviewers mentioned specific issues such as no Wi-Fi signals inside rooms, overloaded networks and the need to go to the lobby to connect successfully. The poor internet coverage extends to certain floors with some guests particularly highlighting rooms like room 204 as experiencing severe connectivity problems. Additionally, the internet was often said to be unreliable, cutting off repeatedly and there were numerous reports of weak or no mobile signal inside the hotel. Despite scattered mentions of good internet service, the majority of feedback indicates the Wi-Fi and internet service at Sadeem Al Fajr Hotel Suites needs significant improvement.
Gym
Guests at Sadeem Al Fajr Hotel Suites have consistently noted that the gym and health club facilities are frequently closed or unavailable. Many reviews highlight that the fitness center is not in use with several comments mentioning that the gym is outdated, neglected and in need of significant maintenance. Visitors have also pointed out that the gym equipment is often broken and there is a lack of staff presence. Overall, the recreational facilities, including the gym and pool, seem to be lacking in terms of availability and cleanliness, leaving much to be desired for guests seeking fitness and wellness options.
Parking
Guests at the Sadeem Al Fajr Hotel Suites have varied opinions regarding the parking facilities. On the bright side, the hotel provides an array of parking options, including plenty of underground spaces and convenient parking in front of the hotel. Many have noted that parking is readily available with facilities that cater specifically to hotel guests offering private and sometimes even free parking spaces. The presence of spacious areas in the basement has also been positively highlighted.
However, several reviews point to areas needing improvement. A recurring issue is the tightness and narrowness of the parking spaces, particularly in the basement, which some guests found very congested. The steep entrance and narrow exits have also been mentioned as problematic, potentially posing challenges for larger vehicles or low cars. Additionally, a few guests noted the need to better organize the parking lot layout to avoid damage and improve overall functionality. Despite a few concerns, the availability of parking remains a notable convenience at the Sadeem Al Fajr Hotel Suites.
4 Star
Sadeem Al Fajr Hotel Suites has received mixed reviews regarding its rating and facilities. Guests have consistently mentioned that the hotel does not meet the standards expected of a four-star accommodation. Many reviews suggest that the actual level of the hotel is closer to a two or three-star rating. While the hotel has been commended for good accommodation that meets expectations and facilities that are well-maintained, the overall services and amenities do not align with a four-star classification.
Positive feedback highlights the hotel as an excellent place, particularly recommended for families and situated in a very good area. The reception has also been praised as fantastic, contributing to a great overall experience for some guests. Despite these commendations, there are notable criticisms regarding uncomfortable pillows and the discrepancy between the advertised rating and the actual quality of services provided.
Overall, while the Sadeem Al Fajr Hotel Suites delivers a satisfactory stay for some, its four-star rating is widely disputed by guests who feel it deserves a lower classification.
Accessible
Sadeem Al Fajr Hotel Suites is characterized by its easy accessibility for guests, including those with disabilities. The hotel boasts a convenient location with nearby services and a bus station right in front, making it straightforward for guests to navigate the area. Handicap access is available, providing added convenience for those with specific needs.
The property features two elevators, although some guests found this insufficient. While the street access is generally easy, the parking and entrance areas can be quite tight and narrow, which may pose some challenges. Traffic congestion around the hotel adds to the difficulty for some visitors, particularly the elderly and those who are unwell. Overall, its clear location and beautiful views contribute positively to the accessibility experience.
Luxury
Sadeem Al Fajr Hotel Suites offers a notably luxurious experience for its guests. The facilities are excellent and the location adds to the charm with its beautiful views and serene atmosphere. The hotel boasts a grand design, complemented by a luxurious wooden décor that exudes elegance despite its age. Guests will find the reception area particularly impressive. In summary, Sadeem Al Fajr Hotel Suites successfully combines luxury, tranquility and excellent amenities, making it a commendable choice for a luxurious stay.
No, Sadeem Al Fajr Hotel Suites doesn't have any pool.
No, a spa isn't available at Sadeem Al Fajr Hotel Suites.
No, Sadeem Al Fajr Hotel Suites doesn't allow dogs.
Yes, parking facilities are available at Sadeem Al Fajr Hotel Suites.