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Summary of reviewsBeitou Hot Spring Resort stands out as a strategically located accommodation, providing easy access to Beitou's key attractions and convenient transport links, especially with its proximity to the Xinbeitou MRT station. The surrounding area is rich with dining options, including local eateries, fast-food chains and nearby attractions like Beitou Park and the Geothermal Valley, offering both a bustling urban vibe and peaceful relaxation.
The resort's breakfast service generally garners positive feedback for its delicious buffet that includes both Chinese and Western options. Guests appreciate the freshness, healthiness and good value for money, although suggestions for improved variety and quicker dish replenishment are common. Dinner options at the hotel and nearby eateries are highly praised, particularly the lobster hotpot, ensuring a satisfying culinary experience.
Rooms at Beitou Hot Spring Resort are consistently praised for their spaciousness, comfort and modern amenities, such as private hot spring tubs and steam rooms. Thoughtful amenities, aesthetic layouts and cleanliness contribute positively to the guest experience, although occasional issues like inadequate room heating and lapses in maintenance are noted. Generally, the rooms are seen as a comfortable and luxurious retreat with a serene ambiance.
Cleanliness receives mixed but mostly positive reviews with many guests commending the overall tidiness and comfort of the rooms. Some areas, however, require improvement, such as addressing dust accumulation and occasional pest sightings. The staff's helpfulness and the general upkeep of the property contribute to a favorable impression despite these minor issues.
Staff service at the resort is acknowledged for its friendliness, professionalism and attentiveness with particular praise for those who handle issues promptly and courteously. There are, however, instances of inconsistency with some guests experiencing indifferent or unresponsive behavior, suggesting a need for more consistent training across the board.
The WiFi service is one of the resort's weaker points with frequent feedback about weak signals and low connection speeds. Despite this, guests do manage to use the WiFi for streaming services, indicating a need for significant improvements to the network.
The resort's spa and hot spring facilities receive high praise for their cleanliness, variety and overall relaxing experience. Private and public onsen options are well-maintained, providing guests with comprehensive relaxation opportunities. Despite some minor operational quirks, the spa facilities add considerable value to the stay.
Parking at the resort is convenient but limited with small spaces that can be challenging for larger vehicles. The underground parking lot is useful, though reviewed as outdated by some guests. The proximity to the MRT station helps offset the inconvenience of limited parking spaces.
Beds at the resort are generally well-received for their comfort with large king-size beds and supportive mattresses contributing to a restful stay. Minor complaints about mattress firmness and pillow softness do not significantly detract from the overall positive feedback.
Overall, Beitou Hot Spring Resort delivers a satisfactory four-star experience with a blend of notable strengths and areas for improvement. Guests enjoy a combination of comfort, strategic location and well-provided amenities, making it a favored choice for those seeking relaxation and convenience in Beitou. Show more
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Categories
Hotel with Spa
Beitou Hot Spring Resort offers guests a unique combination of comfort and access to natural hot springs. The hotel provides hot spring water and spa services.
Hotel with Parking
The resort offers an onsite car park that is free of charge for guests. Limited free parking is available on a first-come, first-served basis.
Romantic Hotel
Business Hotel
4-Star Hotel
Room Types
Deluxe Double RoomRoom offers a hot spring bathtub, Sauna (facing Beitou Park) /or Balcony (without scenery), free Wi-Fi and a flat-screen TV.
Classic Double or Twin RoomFeaturing 2 single beds, this room has a hot spring bathtub, Sauna (facing Beitou Park) /or Balcony (without scenery), free Wi-Fi and a flat-screen TV.
Please note that the number of beds provided will be based on the number of guests staying.
Exquisite Double RoomOffering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, a wardrobe, a safe deposit box and an electric kettle. The unit offers 1 bed.
Staycation Offer - Free Upgrade to Classic Double or Twin Room with BenefitsThis room has a hot spring bathtub, free Wi-Fi and a flat-screen TV.
This special offer includes:
· Complimentary breakfast for 2
· Five NTD 100 voucher for spa treatments and the selected hotel restaurants
Guest Reviews
8.3
Very Good
Location
Beitou Hot Spring Resort boasts a prime location offering convenience and accessibility. Situated near the Xinbeitou MRT station, the resort provides an excellent base for visitors keen to explore Beitou's many attractions. The proximity to the MRT station, often described as just a short walk or even a mere stone's throw away, makes commuting and sightseeing effortless. Guests appreciate the serene yet bustling environment, balancing peaceful relaxation with lively urban amenities.
The resort's surroundings include a variety of dining options, convenient stores and attractions like Beitou Park and the Geothermal Valley, all within walking distance. Notably, the nearby Yangmingshan adds a nature escape easily accessible via public transport. The hotel's services and facilities are well-regarded, adding to the overall convenience of the location.
In summary, Beitou Hot Spring Resort's strategic location near the MRT station and local attractions, combined with excellent transport links, make it an ideal choice for travelers looking for both convenience and easy access to the heart of Beitou.
Breakfast
At Beitou Hot Spring Resort, breakfast has received a blend of praise and constructive feedback. Generally, the breakfast offerings are noted to be quite nice and delicious with a self-service buffet that includes both Chinese and Western options. Many guests have appreciated the freshness and healthiness of the breakfast, highlighting its nutritious and filling nature. The buffet features a good spread and is considered generous with a particularly strong mention of the fried rice noodles, preserved egg and lean meat congee and various fresh fruits.
However, some guests have mentioned that the variety of options is somewhat limited and noted instances where food was not refilled promptly or remained cold. While the breakfast area provides beautiful views and the staff are attentive, the service can sometimes be hampered by the limited number of options and the need for quicker replenishment of dishes.
Although the resort's breakfast is considered a good value for money with ingredients often praised for their quality, there is a general consensus that expanding the variety, especially for vegetarian options, would enhance the experience. The friendly and polite staff add to the overall positive dining experience, ensuring guests feel welcomed and well-served.
In summary, while Beitou Hot Spring Resort’s breakfast is appreciated for its taste, freshness and the attentiveness of its staff, there is room for improvement in terms of variety and efficiency of service.
Dinner
Beitou Hot Spring Resort offers a delightful dining experience with a range of food options available close by. Nestled on a quiet street away from the city's hustle and bustle, the hotel provides access to many eateries and restaurants within walking distance. Guests can enjoy local cuisine conveniently with an abundance of food options near the hotel, including familiar fast-food chains like McDonald's and KFC.
The hotel itself houses a few restaurants where the dinner is praised for its delicious dishes. Among the highlights is the lobster hotpot, which stands out as a particularly enjoyable option. Overall, the dining options at and around Beitou Hot Spring Resort contribute to a satisfying culinary experience.
Rooms
Visitors to the Beitou Hot Spring Resort consistently highlight the spaciousness and comfort of the rooms, making for a relaxing stay. Most rooms are described as clean, well-maintained and furnished with modern amenities, such as in-room hot spring tubs, steam rooms and large bathrooms. Many guests appreciate the well-designed and aesthetic layout of the accommodations, featuring unique touches like tatami spaces and luxurious finishes.
The resort's rooms often come with thoughtful amenities like capsule coffee machines, plush bedding and even baby beds and sterilizers for families. The private hot spring baths are particularly well-regarded, offering a comfortable and soothing experience. Additionally, the location's proximity to the MRT station and other attractions adds immense convenience for travelers.
However, some guests noted occasional issues. There have been mentions of inadequate heating, some rooms lacking windows and reports of rooms being too small or having an unpleasant smell. In certain instances, reviewers pointed out flaws in room cleanliness and maintenance, including dust, musty smells and occasional pests. Nonetheless, the overall sentiment leans toward high satisfaction with the room facilities and the luxurious, spacious environment provided.
This combination of comfort, ample space and well-appointed amenities, despite a few minor shortcomings, makes Beitou Hot Spring Resort a delightful option for those looking to indulge in hot springs and a relaxing ambiance.
Beds
When it comes to the beds at Beitou Hot Spring Resort, guest feedback leans heavily toward the positive. Visitors frequently describe the beds as comfortable with many specifically highlighting the large king-size beds available. Some guests found the mattresses to be firm and supportive, providing a good night's sleep. However, a few reviews noted that the mattresses can be too soft or sagging and some mentioned that the beds were actually two single beds combined into one.
While the pillows garnered mixed reactions with some finding them too soft and prone to flattening, others praised the overall comfort and softness they provided. Despite these minor variances in opinion, the recurring theme is that guests found their sleeping arrangements comfortable and conducive to relaxation, making it easier to enjoy the serene atmosphere of the resort.
The rooms themselves are described as spacious and clean, enhancing the comfort level overall. The combination of comfortable bedding and a tranquil setting ensures a restful and rejuvenating stay at Beitou Hot Spring Resort.
Cleanliness
Beitou Hot Spring Resort's cleanliness has received a mixed but generally positive reaction from its guests. Many reviews commend the rooms for being clean, comfortable and spacious with the room decor and facilities often described as neat and tidy. The hotel prioritizes cleanliness throughout the guest’s stay and the helpful staff ensures that rooms are clean and tidy.
However, there are significant areas where improvement is needed. Some guests noticed dust accumulation, lint and even signs of aging within the facilities. Issues such as mold in the bathroom, dusty windowsills and occasional sightings of cockroaches have been reported. Additionally, the lack of cleanliness service for extended stays and the occasional lapses in daily room cleaning are noted concerns.
While the overall environment and facilities maintain a good standard of hygiene, the occasional lapses in cleanliness, such as dirty bathtubs, musty odors and unsanitary conditions of some rooms, highlight the need for consistent upkeep. Despite these shortcomings, the clean rooms, comfortable beds and considerate service leave a generally favorable impression on many visitors. With focused improvements, Beitou Hot Spring Resort has the potential to elevate its guests' experience significantly.
Staff
The Beitou Hot Spring Resort has garnered a mixed bag of opinions regarding its staff service, reflecting a spectrum of guest experiences. On the positive side, many visitors have praised the resort's staff for their friendliness, professionalism and promptness in addressing issues. Staff members at the front desk, housekeeping and concierge were commended for their courteous and warm attitudes with some guests highlighting their ability to speak English, which greatly facilitated communication. The manager's responsiveness to problems and the staff's attention to detail, such as handcrafted welcome cards, added a personal touch that many appreciated.
Guests noted that the service overall was good with some describing it as excellent and attentive. Specific instances of exceptional service and helpfulness from both the front desk and housekeeping staff were frequently mentioned. Additionally, the staff's proactive approach and willingness to provide thoughtful recommendations and assistance contributed positively to the overall guest experience.
However, there were notable areas for improvement. Some guests encountered staff who were less approachable, sometimes even unresponsive or indifferent, particularly at the reception desk and during the check-in process. Issues with language barriers and occasional lapses in service efficiency were reported, suggesting that staff training in these areas could be beneficial. The friendliness and helpfulness of the staff seemed inconsistent with some guests experiencing poor attitudes and others finding the service average or below standard.
In conclusion, while the Beitou Hot Spring Resort staff have earned praise for their friendliness, attentiveness and professionalism, there are recurring concerns about consistency and communication that the resort could address to enhance the overall guest experience.
Wi-Fi
Guests at Beitou Hot Spring Resort have reported several issues with the WiFi service. Much of the feedback indicates weak signals and low connection speeds, making the internet experience less than optimal. The frequent mentions of unstable and unreliable reception suggest that the hotel's WiFi network often struggles to maintain a consistent connection. Despite these concerns, one positive note is that guests are able to connect their devices, such as MacBooks, to the WiFi for streaming services like 4K Netflix. However, overall, it seems that the WiFi at Beitou Hot Spring Resort requires significant improvements to meet the expectations of its guests.
Spa
At Beitou Hot Spring Resort, guests can delight in a variety of hot spring experiences that cater to both private relaxation and communal enjoyment. The resort provides an array of spa and hot spring amenities, praised for being especially clean and well-maintained. Guests appreciate the convenience of on-site public onsen facilities, as well as private hot spring bathtubs and steam rooms located within their rooms.
The public hot spring areas are well received, offering easy access for guests and even complimentary use. These areas include a variety of pools and a sauna, ensuring a comprehensive relaxation experience. Reviewers often highlight the comfortable and organized environment of the public baths, although some note a few restrictions in their use.
For those preferring seclusion, the private hot spring options within the accommodations are highly favored. Rooms typically feature not only a hot spring bathtub but also additional amenities like steam rooms, which some guests find slightly tricky to operate due to delayed buttons. Nonetheless, the experience remains very enjoyable.
Moreover, the outdoor hot spring areas are described as cozy, offering a pleasant ambiance for soaking. Guests also benefit from the thoughtful provision of bathrobes, ensuring comfort during their stay.
Despite minor feedback suggesting that some spa facilities could use an upgrade, the overall consensus is that the hot spring experience at Beitou Hot Spring Resort is exceptionally comfortable and relaxing. The pleasant spa experiences, coupled with well-organized and clean facilities, make this resort a top choice for those seeking tranquil retreats in hot springs.
Parking
Beitou Hot Spring Resort offers a range of parking options, including an indoor parking lot and a choice between mechanical or flat parking spaces in the basement. While some guests appreciate the free parking spaces and find the availability of an underground parking lot convenient, many reviews highlight the parking spaces as limited and small in size, making it difficult for larger vehicles to navigate. The entrance to the parking lot is narrow and careful navigation is required. The parking facilities are viewed as outdated by some, indicating the need for improvements. Despite these challenges, the hotel’s prime location close to the MRT station and its abundant and delicious breakfast options add significant value to the stay. The comfortable bathing amenities and pleasant staff further enhance the overall guest experience, making it a great value for money accommodation.
4 Star
Beitou Hot Spring Resort is often seen as a decent choice for those seeking four-star accommodations, offering services and facilities that align with most expectations for its rating. Guests have positively noted the consistent quality of the breakfast and the high value for the price paid, especially appreciating the great bathroom layout and convenient location for touring.
The hotel provides a satisfactory overall experience with many visitors enjoying their stay and some even receiving upgrades from standard to classic rooms. Despite these positives, there have been remarks that certain areas do not fully meet four-star standards with services occasionally falling short and online photos not always matching reality.
While breakfast has been described as comparable to other four-star offerings, some guests found it a bit lacking. Similarly, while the resort generally delivers the facilities expected for its category, there are mentions that it may not be as extensive or luxurious as some other four-star hotels.
In summary, while there are a few areas for improvement, Beitou Hot Spring Resort offers a generally positive and satisfactory four-star hotel experience.
Business
Beitou Hot Spring Resort is highly regarded among business travelers for its professional environment and great location. It's deemed well-suited for business stays with facilities that are considered satisfactory. Guests have praised its convenient parking availability and despite minor staff issues in the restaurant, it remains a spot worth revisiting. The resort's overall appeal and functionality make it an ideal choice for those traveling on business.
Luxury
Beitou Hot Spring Resort offers a blend of comfort and quality that provides an enjoyable stay. Guests appreciate the luxury of a generous check-out time of 12 p.m. and find the room space to be ample, especially at this price point. The rooms, particularly the luxury double rooms, exude a degree of luxury and are well-appointed. The facilities, while not of high-end luxury, are exquisite and contribute to the overall experience.
The breakfast is noted for its high quality, featuring items like hot congee and madeleines desserts. Service is attentive with thoughtful additions such as extra towels. The resort may not be a fully five-star establishment, but it maintains five-star quality in various aspects, making it a solid choice for those seeking quality and comfort without the top-tier price. The high cost-performance (CP) value further highlights its appeal for accommodating luxurious trips on a reasonable budget.
Romantic
Beitou Hot Spring Resort creates an ideal setting for couples seeking a romantic getaway. The atmosphere throughout the hotel exudes romance with rooms specifically designed for couples. Guests appreciate thoughtful touches such as a small birthday cake in the refrigerator and special provisions for Valentine's Day, adding to the intimate experience.
Many have highlighted the romantic ambiance of the rooms, especially those featuring balconies. These balconies not only provide a cozy setting but also allow guests to soak in the hot spring while enjoying the cool breeze and admiring the night view through floor-to-ceiling windows. This combination of luxury and romantic charm makes it a perfect spot for celebrating anniversaries or simply enjoying a serene retreat with a loved one.
Overall, the resort's comfortable and romantic environment, enhanced by its pleasant surroundings and special amenities, makes it a top choice for couples looking to enjoy a memorable and intimate stay.
No, Beitou Hot Spring Resort doesn't have any pool.
Yes, a spa is available at Beitou Hot Spring Resort.
No, Beitou Hot Spring Resort doesn't allow dogs.
Yes, parking facilities are available at Beitou Hot Spring Resort.