Phoenix Pavilion Hot Spring Hotel
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Summary of reviewsPhoenix Pavilion Hot Spring Hotel in Beitou is highly praised for its favorable location, offering easy access to numerous local attractions such as the Beitou Public Hot Springs, Geothermal Valley, Beitou Library and nearby markets. The hotel provides a complimentary shuttle service to alleviate the inconvenience of its uphill location, ensuring guests find transportation to and from the Xinbeitou MRT Station seamless.
The hotel's breakfast experience is rated positively, primarily featuring traditional Taiwanese and Chinese cuisine. Guests appreciate the delicious congee with home-cooked side dishes, along with options like steamed buns, toast and soy milk. While some found the breakfast variety limited and certain dishes overly salty, the overall response emphasizes satisfaction with the fresh and filling meals, complemented by friendly breakfast staff.
Rooms at Phoenix Pavilion Hot Spring Hotel are a blend of cleanliness and comfort, decorated with a distinct Japanese charm. Many guests highlight the spacious, well-ventilated rooms with traditional tatami mat floors and in-room hot spring baths. Despite some minor issues with soundproofing and aging facilities, the cleanliness and comfort, including the well-maintained private hot spring tubs, consistently enhance the guest experience.
Cleanliness remains a standout feature with numerous guests noting the immaculate state of both private and public areas within the hotel, contributing to a pleasant stay. The staff further elevate the experience with their exceptional friendliness and helpfulness. Guests frequently commend their accommodating and proactive nature, making check-ins smooth and attending to needs promptly, thereby fostering a welcoming environment.
WiFi services, while generally good, present some connectivity issues particularly on lower floors and guests are advised to ensure they obtain the WiFi password upon check-in. Parking, although requiring some planning, is effectively managed with the staff’s assistance.
The beds, although receiving mixed reviews, are largely considered comfortable with some guests noting softness, while others have mentioned firmness issues or signs of wear. Despite minor drawbacks such as aging facilities and limited breakfast options, Phoenix Pavilion Hot Spring Hotel offers a charming, traditional Japanese experience at an affordable price. Its serene environment, efficient shuttle service and warm hospitality make it a compelling choice for travelers seeking a tranquil hot spring retreat in Beitou.
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The hotel's breakfast experience is rated positively, primarily featuring traditional Taiwanese and Chinese cuisine. Guests appreciate the delicious congee with home-cooked side dishes, along with options like steamed buns, toast and soy milk. While some found the breakfast variety limited and certain dishes overly salty, the overall response emphasizes satisfaction with the fresh and filling meals, complemented by friendly breakfast staff.
Rooms at Phoenix Pavilion Hot Spring Hotel are a blend of cleanliness and comfort, decorated with a distinct Japanese charm. Many guests highlight the spacious, well-ventilated rooms with traditional tatami mat floors and in-room hot spring baths. Despite some minor issues with soundproofing and aging facilities, the cleanliness and comfort, including the well-maintained private hot spring tubs, consistently enhance the guest experience.
Cleanliness remains a standout feature with numerous guests noting the immaculate state of both private and public areas within the hotel, contributing to a pleasant stay. The staff further elevate the experience with their exceptional friendliness and helpfulness. Guests frequently commend their accommodating and proactive nature, making check-ins smooth and attending to needs promptly, thereby fostering a welcoming environment.
WiFi services, while generally good, present some connectivity issues particularly on lower floors and guests are advised to ensure they obtain the WiFi password upon check-in. Parking, although requiring some planning, is effectively managed with the staff’s assistance.
The beds, although receiving mixed reviews, are largely considered comfortable with some guests noting softness, while others have mentioned firmness issues or signs of wear. Despite minor drawbacks such as aging facilities and limited breakfast options, Phoenix Pavilion Hot Spring Hotel offers a charming, traditional Japanese experience at an affordable price. Its serene environment, efficient shuttle service and warm hospitality make it a compelling choice for travelers seeking a tranquil hot spring retreat in Beitou.
Inn Taking Steps Towards Sustainability
Inn with Parking
3-Star Inn
About Phoenix Pavilion Hot Spring Hotel
License: 臺北市旅館298號
Guest Reviews
Location
Despite being situated on a hilly terrain and somewhat removed from the central MRT station, the hotel effectively addresses this with a reliable shuttle service. This service makes transportation to and from Xinbeitou MRT Station convenient, alleviating concerns about the challenging walk uphill. Nearby restaurants, convenient stores and major shops are accessible, contributing to overall convenience for dining and daily needs.
The quiet and relaxing environment around the hotel, along with its proximity to parks, provides a serene atmosphere for guests. The surrounding mountains offer beautiful views and fresh air, adding to the peaceful setting of the accommodation. While some guests find the uphill location less convenient, the hotel’s numerous nearby attractions and efficient shuttle service make it a compelling choice for those looking to explore Beitou’s thermal attractions and tranquil surroundings.
Breakfast
However, the breakfast menu is noted to be limited with some guests pointing out the lack of variety and certain items like eggs, which could be potential areas for improvement. Additionally, some side dishes were considered overly salty by a few reviewers. Despite these critiques, many found the breakfast to be quite filling and worth the price with options like vegetarian dishes also available. It's also worth mentioning that the breakfast staff received positive feedback for their friendliness and service.
For those preferring Western-style breakfast options, however, the offerings might seem inadequate. The breakfast service typically starts at 8:00 or 8:30 AM, which might be late for early risers. In some cases, packed breakfasts were provided, especially during the pandemic and these also received favorable comments.
In summary, while the Phoenix Pavilion Hot Spring Hotel delivers a modest yet flavorful breakfast experience rooted in traditional Taiwanese and Chinese cuisine, there seems to be room for improvement in terms of variety and additional options.
Rooms
Though some facilities are older, the hotel maintains high standards of cleanliness with many guests highlighting the spotless and fresh environment. Beds are reported to be comfortable, contributing to a restful sleep. While some rooms do not have windows, others offer the option to open windows for fresh air or close them for quiet and peace.
Soundproofing is occasionally mentioned as an area needing improvement with some guests noting noise from the corridors. Despite minor issues such as occasional pests, musty smells and slightly worn decor, the general consensus is positive regarding the overall room experience.
The space in family rooms is appreciated with accommodations large enough for families and additional comforts like Japanese-style seating areas for relaxation. Although the hotel lacks some modern updates and amenities such as elevators, its affordable pricing and the added value of private hot spring baths in the rooms make it a favored choice for those seeking a relaxing, culturally rich stay.
Beds
However, not all feedback is favorable. A notable number of guests find the beds too soft, sometimes to the point of discomfort with issues such as sagging mattresses and inadequate support reported. Some beds have springs that can poke through, while others have structural issues like noisy or broken bed frames. Additionally, bedsheets sometimes do not stay in place and certain areas of the accommodations show signs of wear and tear.
Despite some drawbacks, the overall comfort of the beds at Phoenix Pavilion Hot Spring Hotel generally provides a satisfactory rest for many guests, though there is room for improvement regarding bed firmness and maintenance.
Cleanliness
The private in-room hot spring tubs receive high praise for their cleanliness and comfort, making them a popular feature among guests. Public areas of the hotel also maintain a high standard of cleanliness with good housekeeping practices evident throughout the property. While some facilities show signs of age and certain areas may appear outdated, the cleanliness remains a standout feature. Overall, Phoenix Pavilion Hot Spring Hotel offers a clean and comfortable environment, enhancing the guest experience in the serene setting of a rustic, well-kept establishment.
Staff
The attentiveness of the staff extends to all aspects of the guest experience. They are on hand to help with luggage, provide transportation arrangements and even cater to the needs of elderly guests. The breakfast service team and kitchen staff also received commendations for their friendliness and meticulous service.
The overall atmosphere at Phoenix Pavilion Hot Spring Hotel is one of warmth and hospitality. The personnel go out of their way to make guests feel at home, often responding promptly to any needs or issues and providing a welcoming environment. Politeness and professionalism are consistent themes in the feedback, signaling a well-trained team dedicated to ensuring a high-quality stay.
The convenience of the hotel's shuttle service and its staff's enthusiasm and excellent attitude further enhance the travel experience. Guests frequently express gratitude for the staff's considerate gestures, such as offering bottled water for rooms and providing comprehensive assistance with nearby tourist attractions.
In essence, the staff at Phoenix Pavilion Hot Spring Hotel are celebrated for their exceptional service, creating a comfortable, welcoming and memorable stay for all their guests.
Wi-Fi
Parking
Many reviewers appreciated the convenience of having parking right at the entrance. The presence of dedicated personnel to assist with parking was repeatedly highlighted as a positive aspect, alleviating any challenges associated with finding a spot. Additionally, the hotel offers a luggage storage service and a shuttle for transporting belongings, enhancing the overall convenience for visitors.
While the parking situation might require some planning, informing the hotel in advance seems to result in a smoother experience with the owner often going the extra mile to save spots or confirm reserved spaces. The provision of spacious parking areas not far from the hotel added to the overall comfort and satisfaction of the guests.
3 Star
Guests find the facility to be a good value for money, despite the lack of modern amenities and luxurious upgrades. Parking is conveniently available in front of the hotel, making it easy for guests to come and go. While breakfast options may be somewhat limited and minor issues such as noisy air conditioning exist, these do not significantly detract from the overall positive experience.
Notably, the public bath was not operational, indicating a need for better maintenance in some areas. Accessibility might be a concern for elderly guests due to the many stairs required to reach the main transportation routes. Despite these minor drawbacks, those seeking a traditional hot spring experience at an affordable price will find this hotel suitable and worth considering. Overall, it offers a good value for its price, especially for those with specific room requirements, looking for a traditional, nostalgic stay.
No, Phoenix Pavilion Hot Spring Hotel doesn't have any pool.
No, a spa isn't available at Phoenix Pavilion Hot Spring Hotel.
No, Phoenix Pavilion Hot Spring Hotel doesn't allow dogs.
Yes, parking facilities are available at Phoenix Pavilion Hot Spring Hotel.
No, Phoenix Pavilion Hot Spring Hotel doesn't have a gym.
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