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citizenM Taipei North Gate

Taipei , No. 3, Section 1, Zhonghua Road (Show on Map)

8.8

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsCitizenM Taipei North Gate offers a highly praised experience driven by its superb location, modern design and notable service standards. The hotel's central positioning near key transport hubs such as Beimen MRT station and Taipei Main Station provides guests with unparalleled convenience for exploring Taipei, including access to attractions like Ximending and various dining and shopping options. Rooms offer stunning city views, adding a delightful touch to the visitor's stay.

The breakfast at CitizenM is well-received, featuring a diverse selection of Western and Chinese dishes, great coffee and a comfortable dining ambiance. The modern, compact rooms are lauded for their cleanliness and smart design, equipped with high-tech amenities controlled via a tablet. Despite occasional tech issues, the rooms provide a cozy and efficient environment with large windows offering picturesque city views. Notably, the beds are frequently highlighted for their exceptional comfort, contributing to restful nights.

Cleanliness across the facility is consistently recognized with guests appreciating the tidy rooms and well-kept common areas. While minor lapses exist, the general cleanliness remains highly favorable. The staff stands out for their friendliness, professionalism and readiness to assist, ensuring a warm and accommodating stay for all guests.

The hotel also caters well to business travelers, offering well-designed workspaces and a business center, along with convenient transportation access. Its accessibility features, such as wheelchair-friendly rooms and an efficient self-service system, are well-applauded, enhancing the overall guest experience.

Despite some minor critiques regarding the breakfast variety and occasional maintenance issues, citizenM Taipei North Gate successfully blends modern design, technological convenience and stellar service, making it a top choice for both leisure and business travelers seeking quality and comfort in Taipei.
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Hotel Taking Steps Towards Sustainability

citizenM hotels generally focus on sustainable practices, including energy efficiency and reducing waste. Specific details for the Taipei location's sustainability initiatives would provide more concrete reasons for its ranking.

4-Star Hotel

This hotel is praised for its great location and modern, efficient design. It offers a convenient and stylish stay in Taipei.

Business Hotel

Accessible Hotel

Room Types

King Room - Free WiFi Boasting stunning city views, this chic guest room with a king sized bed features free WiFi, air conditioning, blackout blinds and stylish furniture. The room can be controlled via tablet and the flat-screen smart TV comes with wireless streaming service. There is an in-room safe to store guests' essentials. For guests' comfort, the bathroom provides guests a power shower facilities and branded toiletries.

Queen Room - No View Offering free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. This double room is air-conditioned and features a flat-screen TV, an iPad, a wardrobe and a safe deposit box. The unit offers 1 bed.

King Room with River View This double room features air conditioning, a flat-screen TV with cable channels and river views. The unit has 1 bed.

About citizenM Taipei North Gate

License: 50998562

Guest Reviews

8.8

Excellent

Location

CitizenM Taipei North Gate boasts an exceptionally convenient and central location, making it an ideal base for travelers exploring Taipei. Situated close to the Beimen MRT station and within walking distance of Taipei Main Station, guests benefit from direct access to various metro lines, including the airport express. The location is superb for visiting top attractions, the bustling Ximending area and numerous dining and shopping options. The hotel offers clean and modern rooms with stunning city views, which add to the overall positive experience. With a location that is highly praised for being in the heart of Taipei’s transport network, CitizenM provides an optimal start for any Taipei adventure.

Breakfast

CitizenM Taipei North Gate garners much praise for its breakfast offerings, presenting a selection that many guests find quite satisfying. Reviews frequently commend the breakfast for being great, very good and even excellent with particular highlights on the supreme coffee and delicious cappuccinos available. Guests appreciate the diverse options, featuring both Western and Chinese dishes and the breakfast area itself is noted for its comfort and warm ambiance.

While there are mentions of the breakfast being basic for some and not meeting high expectations for others, most guests found the variety ample and the quality commendable. The buffet-style setup includes wholesome ingredients and caters well to those seeking either a light breakfast or a more substantial meal. The view from the breakfast area also receives admiration, adding to the overall positive dining experience.

In addition, the friendly and proactive staff enhance the breakfast experience by ensuring that coffee and other needs are promptly addressed. Despite a few criticisms regarding limited options and the occasional lack of freshness, the breakfast is generally described as a valuable part of the stay that effectively caters to different tastes and preferences.

Rooms

Located in the bustling heart of Taipei, citizenM Taipei North Gate offers a modern and high-tech lodging experience. The rooms are consistently praised for their cleanliness and smart design with guests noting that although they are compact, they are comfortable and efficiently laid out. The use of technology is a standout feature with lighting, TV and air conditioning all controlled via a tablet.

The hotel boasts an excellent location, offering rooms with large windows that provide stunning views of the city, including sights of the river and the Taipei Beimen. Despite their smaller size, the rooms come with all necessary amenities, such as rain showers, modern bathrooms, mood lighting and high-quality toiletries. Some guests mentioned the lack of a kettle or body lotion, but overall, the rooms are well-equipped and managed.

The soundproofing is generally good, ensuring a peaceful stay even in such a central location. Guests also appreciated the soft, comfortable beds, though some felt the quilts were a bit thin. Friendly and professional staff contribute to the smooth check-in and check-out process, adding to the positive experience.

While a few guests reported occasional issues such as musty smells or minor maintenance problems, these were usually swiftly addressed by the staff. The rooms feature large windows that make the space feel bright and airy, enhancing the overall pleasant atmosphere despite the compact size.

In conclusion, citizenM Taipei North Gate skillfully combines modern design, technological convenience and prime city views, making it an excellent choice for solo travelers and couples looking for a comfortable, high-tech stay in Taipei.

Beds

The beds at citizenM Taipei North Gate are frequently praised for their exceptional comfort and ample size, ensuring a restful night's sleep. Many guests highlight the super comfy experience, cozy environment and clean, well-maintained bedding. The pillows are often described as very comfortable, adding to the overall positive sleep experience. Some guests point out the pleasant scent of the beds and the lovely views from those positioned near the windows. The mattress consistency seems generally to be soft, contributing to a cozy setting, though a few find them too soft. The room setup with large, stable beds creates a relaxing ambiance. Overall, the beds at citizenM Taipei North Gate are a major highlight, contributing significantly to guest satisfaction.

Cleanliness

CitizenM Taipei North Gate garners frequent praise for its impressive standards of cleanliness. The majority of guest reviews highlight the hotel’s exceptionally clean and modern rooms, noting the consistently tidy and comfortable environments provided. Cleanliness extends to the entire property with clean facilities and well-maintained common areas being commonly mentioned. Guests appreciate the robust daily cleaning routines that ensure rooms remain neat with fresh towels and hygienic supplies available. Key features like the clean and modern decor, as well as spotless upholstery and fresh fragrances, contribute to an overall positive impression.

However, some reviews did identify areas needing improvement. Occasional lapses in cleaning, such as dust on various surfaces and issues with bathroom drainage, were noted. Some guests reported finding overlooked spots, like dusty air vents and unemptied trash, impacting their experience. Despite these concerns, the general consensus remains largely favorable, as the efforts of the cleaning staff are visible and often commended for maintaining high standards of hygiene.

Overall, the hotel appeals to travelers seeking a clean and contemporary accommodation with its stylish, well-kept rooms and consistent cleanliness throughout. While minor issues were reported, the high level of cleanliness and comfortable environment make CitizenM Taipei North Gate a preferred choice for many visitors.

Staff

At citizenM Taipei North Gate, the standout feature among guest reviews is the overwhelmingly positive feedback about the hotel staff. Reviewers consistently highlight the friendliness and helpfulness of the staff, noting their warm and welcoming nature. The staff's ability to assist guests at any time, coupled with their enthusiasm and attentiveness, has left a strong, favorable impression.

Professionalism is a recurring theme with many guests appreciating the efficient service provided by the front desk and other departments. The staff's proficiency in English has been particularly noted, making communication smooth and easy for international visitors. The hotel team, from reception to housekeeping, is frequently described as courteous, supportive and always with a good attitude.

Many reviews also mention specific instances where staff members went above and beyond to help, demonstrating a genuine willingness to assist with any issues promptly. The exceptional service extended to all areas of the hotel, including room service and the bar, adds to the overall positive guest experience.

In summary, the staff at citizenM Taipei North Gate are highly regarded for their friendliness, professionalism and readiness to help, ensuring that guests feel welcome and well taken care of during their stay.

Wi-Fi

CitizenM Taipei North Gate offers a tech-forward experience with room controls centralized on an iPad, which allows guests to manage everything from lighting to blinds and connect to streaming services like Netflix and Disney+. Many guests appreciated the smart devices and automation, noting amazing connectivity and good free Wi-Fi with high speed.

However, there are consistent reports of issues with the iPad, such as unresponsiveness, frequent need to restart and occasional bugs. Some guests had trouble with the internet connecting to their computers and found the instructions difficult to follow. The TV also faced mixed reviews; while it supports convenient features like AirPlay and mobile phone projection, there were several cases where Chromecast wouldn't connect, the remote was problematic and the TV itself had slow or dim performance.

Despite the relatively small room sizes, these tech amenities add a unique touch to the stay at CitizenM Taipei North Gate, although reliability remains a concern for some guests. Overall, the innovative setup is appreciated, but improvements in the functioning of the devices would enhance the experience further.

4 Star

citizenM Taipei North Gate offers a mostly positive experience with its modern, high-tech design and well-equipped amenities. Despite its compact size, the hotel features upscale decor and provides a high-end experience that justifies its four-star rating. The establishment stands out for its cleanliness with rooms consistently described as very clean and comfortable.

The staff earn exceptional praise for their friendliness and helpfulness, making the overall service a highlight of many guests' stay. Multilingual brochures and menus make it easy for international visitors to navigate the hotel's offerings.

Positioned right near the station, the hotel's location is convenient for travelers. The impressive window views and landscapes add to the appealing atmosphere. Many guests find the cost performance to be high with some stating that the experience may even surpass that of many five-star hotels. It is noted as a high-value accommodation option in Taipei, particularly for those visiting the leisure downtown area.

However, there are some drawbacks. The breakfast has been compared to that of a three-star hotel and details like ventilation systems in the bathroom and leftover items from previous guests have been highlighted as areas for improvement. Despite this, the overall experience meets expectations, providing a worthwhile stay for those looking to combine quality and cost-efficiency in Taipei.

Business

The 'citizenM Taipei North Gate' has garnered a reputation as a stylish and efficient option for business travelers. This trendy, European-style hotel offers good value for money and boasts an array of amenities specifically designed to cater to the needs of those on business trips. The facilities are well-equipped with the rooms featuring all essential amenities including a TV, bed, sink and intuitive iPad controls for room functions. Despite their compact size, the rooms are cleverly designed to include desks and work areas, providing a comfortable environment to work in.

An excellent late-night place to relax and work, the hotel offers convenient transportation access and a business center on the second floor. The second-floor lounge is particularly favored for its large conference table and various small tables by the windows, making it an excellent spot for meetings or focused work sessions. The presence of a business atmosphere throughout the facility contributes to an efficient and professional experience with creative rest areas and a trendy design adding to the appeal.

Additional conveniences such as self-service kiosks, a water dispenser and a café bar with nice snacks enhance the overall experience. However, while the meals and the broad but limited menu add to the value, the laundry service could benefit from some improvement. With all these features, the 'citizenM Taipei North Gate' stands out as a high-quality, business-friendly hotel that's suitable for both tourism and business endeavors.

Accessible

The 'citizenM Taipei North Gate' hotel receives numerous positive remarks regarding its accessibility for guests with disabilities. Guests appreciate the ease of access and convenience offered by the hotel's strategic location near major transport hubs such as Beimen MRT station, Taipei Main Station and various metro and bus routes. This close proximity makes it easy for visitors to explore Taipei, including attractions like Ximending.

The modern design of the hotel is also noted with an innovative self-service check-in and check-out system that, although initially bewildering to some, proves efficient and accessible. Guests enjoy the easily accessible elevators and wheelchair-friendly rooms, including accommodating showers and toilets for those with mobility challenges.

The hotel’s amenities reflect a focus on comfort and ease of use, including adjustable lighting and facilities that can be controlled via an iPad, enhancing the guest experience. Despite some mixed feedback on overnight parking costs and Wi-Fi terms, the majority praise the hotel's convenience, modern design and overall accessibility, making it a noteworthy option for travelers in Taipei.

Luxury

CitizenM Taipei North Gate offers an experience of affordable luxury, appealing especially to those who value modernity and high-tech conveniences. The hotel's facilities and overall comfort are well-praised, providing a cozy environment reminiscent of a sophisticated living room. Its technological flair impresses guests with innovative amenities like a tablet that controls all indoor devices and high-definition Samsung screens. The fully automated system enhances the convenience and functionality of the rooms, making the stay seamless and efficient. The quality and atmosphere of the hotel are consistently top-notch, making it a standout choice for those visiting the bustling metropolis, providing a superior experience for a four-star hotel. Despite the occasional sterile feel typical of larger hotels, the overall experience at CitizenM Taipei North Gate is highly positive, seamlessly blending modern design, comfort and advanced technology.

No, citizenM Taipei North Gate doesn't have any pool.

No, a spa isn't available at citizenM Taipei North Gate.

No, citizenM Taipei North Gate doesn't allow dogs.

No, parking facilities aren't available at citizenM Taipei North Gate.

No, citizenM Taipei North Gate doesn't have a gym.

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