Naruwan Inn
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Summary of reviewsNaruwan Inn is highly regarded for its strategic location, offering proximity to Taitung's city center and easy access to dining and transportation options while maintaining a tranquil environment. Guests particularly appreciate the shuttle service to the train station and the convenience of parking facilities for those traveling by car.
Breakfast at Naruwan Inn receives primarily positive feedback, featuring a wide variety of local and international dishes that cater to various tastes, including vegan options. Highlights include unique offerings such as indigenous wild vegetable millet porridge and Guanshan rice congee. Despite some critiques about menu repetition and occasional supply shortages during peak seasons, breakfast is generally praised for its delicious flavors and thoughtful preparation.
Dinner experiences are mixed but notable for the availability of complimentary snacks and late-night treats, contributing to the overall charm. While some guests find the buffet dinner options limited and not always worth the price, the overall dining environment is enhanced by free snacks and evening desserts.
Rooms at Naruwan Inn are positively reviewed for their spaciousness, cleanliness and modern amenities with many guests appreciating recent renovations and room upgrades. Some isolated issues regarding outdated facilities and noise don't overshadow the overall comfort and pleasantness of the accommodations.
Cleanliness at Naruwan Inn is generally commendable. The hotel maintains a high standard of hygiene in both private and common areas with some rooms benefiting from renovations that enhance their bright and clean appearance. While there are occasional lapses in cleanliness, the friendly and efficient housekeeping staff contribute positively to the guests' experience.
The staff at Naruwan Inn are frequently praised for their friendly, helpful and enthusiastic attitude. Particularly at the front desk and among the housekeeping team, guests find the service to be thoughtful and professional. Instances of staff going above and beyond are noted, though some reviews suggest a need for improved consistency in service quality.
While free wifi is appreciated, its performance could be significantly improved, as many guests report unstable and slow connections, particularly in the rooms. The hotel also offers complimentary washing and drying machines and an innovative smart device for added convenience.
Parking facilities at Naruwan Inn are convenient, featuring both underground and outdoor options, including spaces for electric vehicles. However, peak times can see limited availability and some guests have suggested clearer signage for a better experience.
Beds at Naruwan Inn receive mixed reviews with many guests finding them very comfortable and conducive to a good night's sleep. Despite some mentions of old mattresses and less-than-ideal pillows, the overall sentiment favors a positive sleeping experience.
Overall, Naruwan Inn offers a warm and comfortable accommodation experience with a high cost-performance ratio, making it great value for money. Guests appreciate the thoughtful amenities, friendly staff and strategic location, solidifying its reputation as a commendable choice in Taitung.
Categories
Breakfast at Naruwan Inn receives primarily positive feedback, featuring a wide variety of local and international dishes that cater to various tastes, including vegan options. Highlights include unique offerings such as indigenous wild vegetable millet porridge and Guanshan rice congee. Despite some critiques about menu repetition and occasional supply shortages during peak seasons, breakfast is generally praised for its delicious flavors and thoughtful preparation.
Dinner experiences are mixed but notable for the availability of complimentary snacks and late-night treats, contributing to the overall charm. While some guests find the buffet dinner options limited and not always worth the price, the overall dining environment is enhanced by free snacks and evening desserts.
Rooms at Naruwan Inn are positively reviewed for their spaciousness, cleanliness and modern amenities with many guests appreciating recent renovations and room upgrades. Some isolated issues regarding outdated facilities and noise don't overshadow the overall comfort and pleasantness of the accommodations.
Cleanliness at Naruwan Inn is generally commendable. The hotel maintains a high standard of hygiene in both private and common areas with some rooms benefiting from renovations that enhance their bright and clean appearance. While there are occasional lapses in cleanliness, the friendly and efficient housekeeping staff contribute positively to the guests' experience.
The staff at Naruwan Inn are frequently praised for their friendly, helpful and enthusiastic attitude. Particularly at the front desk and among the housekeeping team, guests find the service to be thoughtful and professional. Instances of staff going above and beyond are noted, though some reviews suggest a need for improved consistency in service quality.
While free wifi is appreciated, its performance could be significantly improved, as many guests report unstable and slow connections, particularly in the rooms. The hotel also offers complimentary washing and drying machines and an innovative smart device for added convenience.
Parking facilities at Naruwan Inn are convenient, featuring both underground and outdoor options, including spaces for electric vehicles. However, peak times can see limited availability and some guests have suggested clearer signage for a better experience.
Beds at Naruwan Inn receive mixed reviews with many guests finding them very comfortable and conducive to a good night's sleep. Despite some mentions of old mattresses and less-than-ideal pillows, the overall sentiment favors a positive sleeping experience.
Overall, Naruwan Inn offers a warm and comfortable accommodation experience with a high cost-performance ratio, making it great value for money. Guests appreciate the thoughtful amenities, friendly staff and strategic location, solidifying its reputation as a commendable choice in Taitung.
Inn Taking Steps Towards Sustainability
As a member of the Naruwan Group, this inn contributes to the group's overall commitment to sustainable tourism and is involved in the implementation of environmental practices at their properties.
Inn with EV Charging Stations
The inn provides an electric vehicle charging station on site, allowing guests to charge their EVs. Free self-parking and private parking are also available.
3-Star Inn
This inn provides comfortable accommodations and is appreciated for its convenient location. It is a good option for travelers exploring Taitung City.
Inn with Parking
EV charging stations
Guest Reviews
Naruwan Inn's location is highly appreciated for its convenience and accessibility. Guests frequently highlight its proximity to the city center, making it an excellent choice for those looking to explore Taitung. The hotel is described as being situated in an area that is convenient for both dining and transportation with bus stops nearby and plenty of dining options within reach. Despite being close to important local landmarks and amenities, the hotel offers a peaceful environment due to relatively low traffic noise.
For travelers with cars, the inn provides easy access to highways and parking facilities, thus making it a strategic option for exploring further regions. Guests also mentioned the added benefit of a shuttle service to the train station, enhancing connectivity for those using public transport.
However, some reviews did note that while the hotel is conveniently located for certain activities and eateries, it can feel somewhat remote and less bustling with fewer stores and entertainment options in close vicinity. This could make it less ideal for travelers relying solely on foot or public transportation. Despite this, the tranquil setting can be considered a plus for guests seeking a quieter stay away from the busiest parts of the city.
Overall, Naruwan Inn stands out for its strategic location, blending convenience with a quieter atmosphere, making it suitable for both city exploration and peaceful relaxation.
Naruwan Inn offers a breakfast experience that receives mixed but primarily positive feedback from guests. The breakfast spread is described as abundant and varied with a wide selection of dishes that cater to different tastes, including Chinese, Western and vegan options. Many guests appreciate the use of local ingredients, noting the unique dishes like indigenous wild vegetable millet porridge and Guanshan rice congee.
Overall, the breakfast is frequently praised for its delicious taste and thoughtful preparation with some guests highlighting specific items such as breakfast spaghetti and seafood porridge. Despite this, there are a few critiques regarding the variety and replenishment speed, particularly during peak seasons or holidays. Guests have mentioned that the breakfast menu can become repetitive and some found the options too limited. Additionally, there were occasional issues with supply shortages and the need for improved breakfast flow management to avoid chaotic dining times.
During the pandemic, the hotel adapted by offering breakfast in takeout boxes, which though appreciated for their thoughtfulness, received mixed reviews regarding their contents. Some found these boxes well-prepared and abundant, while others felt they were too simple or not up to par with the usual offerings.
Despite some fluctuations in quality and service, the breakfast at Naruwan Inn generally offers a satisfying start to the day, backed by the friendly and attentive service of the staff.
Naruwan Inn's dining experience receives a mix of feedback, yet holds several high points. Guests frequently highlight the availability of free snacks and ice cream on the first floor, as well as complimentary late-night snacks like millet porridge and jelly. These small touches add a level of convenience and charm to the stay.
Dinner and breakfast are generally well-received with mentions of delicious dishes like seafood porridge, though the buffet dinner is noted to have limited options that do not always match the price. Additionally, some reviews indicate dissatisfaction with the quality of the paid dinner service, suggesting the taste could be improved and noting slow food service.
On the positive side, the breakfast is described as diverse and good and there are consistent compliments about free snacks, including popcorn, cookies and coffee, available in the lobby.
Naruwan Inn also offers extra provisions, such as evening dessert and special toiletries for children, which enhance the family-friendly atmosphere. Despite some drawbacks, the variety of free treats and diligent attention to guest needs, especially during late hours, make the hotel's dining experience notable.
Naruwan Inn offers guests spacious rooms that are often praised for their size and comfortable amenities. Many reviews highlight the cleanliness of both the rooms and bathrooms with recent renovations contributing to a fresh and modern feel. A significant number of guests appreciated room upgrades, noting pleasant surprises such as double beds in twin rooms and higher-class accommodations. The spaciousness is complemented by additional features like balconies, unique decorations and smart toilets, enhancing the overall experience.
Despite the largely positive feedback, a few criticisms were noted. Some rooms suffer from outdated facilities, noise issues and occasional cleanliness lapses. Additionally, the soundproofing in several rooms needs improvement and certain rooms are affected by external noise due to their location near the road. These issues, however, did not overshadow the general commendations for the large, comfortable spaces and the friendliness of the housekeeping staff.
In summary, Naruwan Inn stands out for its roomy and comfortable accommodations, cleanliness and modern updates, despite some areas needing attention. The overall guest experience is improved by thoughtful amenities and helpful staff, making it a generally favorable stay.
Naruwan Inn's beds receive mixed reviews with many guests praising their comfort. Frequently described as very comfortable, the beds offer a good sleep experience, often highlighted for being neither too soft nor too hard, striking a balanced firmness. Guests in single rooms appreciated the pocket spring mattresses and others mentioned beds and pillows being comfortable and cozy. Reviews indicated that the bed sheets were clean and the comforters added to a restful sleep.
However, not all feedback was glowing. Some reviews pointed out old and uncomfortable mattresses, pillows that were either too flat or too firm and instances where bed cleanliness was less than satisfactory. Issues with bed stability, such as the entire bed shaking when turning, were noted. Despite these drawbacks, the overall sentiment leans towards a positive sleeping experience with many guests commenting on how well they slept in Naruwan Inn’s comfortable beds.
Naruwan Inn has generally received positive comments regarding the cleanliness of its facilities. The rooms are frequently described as clean, comfortable, spacious and tidy. Many guests found both the private spaces and common areas to be fresh and hygienic with the newly renovated rooms and bathrooms being particularly appreciated for their bright and clean appearance. The well-designed bathrooms and quickly replenished essentials like toilet paper and towels added to the overall positive experience.
However, some guests have pointed out areas where the cleanliness could be improved. Occasional reports mention unclean floors, dust and garbage under the bed, as well as issues with the cleanliness of carpets, desks and bathrooms. A few noted specific incidents, such as finding cobwebs, stained towels and a dead lizard. Despite these isolated issues, the overall feedback suggests that the inn maintains a good standard of cleanliness and the friendly cleaning staff contribute positively to the guests' experience.
Naruwan Inn has garnered considerable praise for its staff, highlighting a mix of qualities that make for a commendable service experience. Many reviewers consistently note the friendliness and helpful nature of the staff, emphasizing their polite and enthusiastic attitude. The team, particularly at the front desk, is often described as patient and proactive in addressing guests' needs, providing clear directions and handling issues efficiently.
Positive comments also extend to the reception and housekeeping staff, who are characterized as polite, thoughtful and professional. Instances of staff going the extra mile include guiding guests with electric car parking, introducing local snacks and attractions and addressing forgotten items promptly.
Despite these favorable mentions, there are instances where the service falls short. A few reviews pointed out that certain staff members, particularly at check-in, displayed a cold or indifferent attitude. Additionally, suggestions for improved professional training were noted, hinting at occasional lapses in attentiveness and thoroughness.
Overall, Naruwan Inn's staff is predominantly seen as friendly with many guests expressing satisfaction with the service provided, which significantly contributes to a comfortable stay. However, some experiences indicate that the consistency of service quality can vary, suggesting room for ongoing improvement.
Naruwan Inn offers free wifi along with complimentary washing and drying machines, which is a useful amenity for travelers. The hotel also features an innovative smart device called "Xiao Mei Xi" on the bedside, designed to provide various services and is quite enjoyable for many guests. Despite these modern touches, the wifi experience at Naruwan Inn leaves much to be desired. Reviewers have noted that the wifi connection is often unstable and can be frustratingly slow, particularly in the rooms where it sometimes doesn't work at all. The hotel's internet speed fluctuates between 10-20M, which may not meet the needs of those requiring a stable remote connection. Overall, while the provision of free wifi is appreciated, the performance and reliability of the internet service could benefit from significant improvements.
Naruwan Inn offers a blend of underground and outdoor parking options with several reviews highlighting the convenience of parking at the hotel. There is free parking available, both underground and on the surface, which includes spaces for electric vehicle charging. Guests appreciate the presence of a spacious parking lot and find it easy to locate parking upon arrival.
However, parking availability can be limited, especially during peak times. Many reviews mention that the parking lot often fills up, necessitating either finding nearby parking or being directed by staff to alternative locations. Some guests have pointed out that clearer signage and prior notification about parking availability would improve the experience.
The underground parking lot, while convenient and equipped with about 20 spaces, has its drawbacks. Notably, the steep incline and potentially dangerous entryways are of concern. The basement parking can be tight and could require careful navigation to avoid scraping the bottom of the car.
Overall, the hotel's parking facilities are convenient and appreciated, but could benefit from increased capacity and improved directional signage to fully meet guest needs.
Naruwan Inn offers a warm and comfortable accommodation experience with a high cost-performance ratio, making it good value for money. Guests find the price to be affordable and are very satisfied with the amount they pay. The inn's service quality is considerate and meets the expectations of a three-star establishment, providing sufficient facilities for a moderately priced stay. While some guests have mentioned issues such as room soundproofing and occasional smells, the overall impression remains positive, particularly given the higher prices in the Taitung area. For those seeking an affordable yet satisfying stay, Naruwan Inn stands out for its commendable value for money.
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Location
For travelers with cars, the inn provides easy access to highways and parking facilities, thus making it a strategic option for exploring further regions. Guests also mentioned the added benefit of a shuttle service to the train station, enhancing connectivity for those using public transport.
However, some reviews did note that while the hotel is conveniently located for certain activities and eateries, it can feel somewhat remote and less bustling with fewer stores and entertainment options in close vicinity. This could make it less ideal for travelers relying solely on foot or public transportation. Despite this, the tranquil setting can be considered a plus for guests seeking a quieter stay away from the busiest parts of the city.
Overall, Naruwan Inn stands out for its strategic location, blending convenience with a quieter atmosphere, making it suitable for both city exploration and peaceful relaxation.
Breakfast
Overall, the breakfast is frequently praised for its delicious taste and thoughtful preparation with some guests highlighting specific items such as breakfast spaghetti and seafood porridge. Despite this, there are a few critiques regarding the variety and replenishment speed, particularly during peak seasons or holidays. Guests have mentioned that the breakfast menu can become repetitive and some found the options too limited. Additionally, there were occasional issues with supply shortages and the need for improved breakfast flow management to avoid chaotic dining times.
During the pandemic, the hotel adapted by offering breakfast in takeout boxes, which though appreciated for their thoughtfulness, received mixed reviews regarding their contents. Some found these boxes well-prepared and abundant, while others felt they were too simple or not up to par with the usual offerings.
Despite some fluctuations in quality and service, the breakfast at Naruwan Inn generally offers a satisfying start to the day, backed by the friendly and attentive service of the staff.
Dinner
Dinner and breakfast are generally well-received with mentions of delicious dishes like seafood porridge, though the buffet dinner is noted to have limited options that do not always match the price. Additionally, some reviews indicate dissatisfaction with the quality of the paid dinner service, suggesting the taste could be improved and noting slow food service.
On the positive side, the breakfast is described as diverse and good and there are consistent compliments about free snacks, including popcorn, cookies and coffee, available in the lobby.
Naruwan Inn also offers extra provisions, such as evening dessert and special toiletries for children, which enhance the family-friendly atmosphere. Despite some drawbacks, the variety of free treats and diligent attention to guest needs, especially during late hours, make the hotel's dining experience notable.
Rooms
Despite the largely positive feedback, a few criticisms were noted. Some rooms suffer from outdated facilities, noise issues and occasional cleanliness lapses. Additionally, the soundproofing in several rooms needs improvement and certain rooms are affected by external noise due to their location near the road. These issues, however, did not overshadow the general commendations for the large, comfortable spaces and the friendliness of the housekeeping staff.
In summary, Naruwan Inn stands out for its roomy and comfortable accommodations, cleanliness and modern updates, despite some areas needing attention. The overall guest experience is improved by thoughtful amenities and helpful staff, making it a generally favorable stay.
Beds
However, not all feedback was glowing. Some reviews pointed out old and uncomfortable mattresses, pillows that were either too flat or too firm and instances where bed cleanliness was less than satisfactory. Issues with bed stability, such as the entire bed shaking when turning, were noted. Despite these drawbacks, the overall sentiment leans towards a positive sleeping experience with many guests commenting on how well they slept in Naruwan Inn’s comfortable beds.
Cleanliness
However, some guests have pointed out areas where the cleanliness could be improved. Occasional reports mention unclean floors, dust and garbage under the bed, as well as issues with the cleanliness of carpets, desks and bathrooms. A few noted specific incidents, such as finding cobwebs, stained towels and a dead lizard. Despite these isolated issues, the overall feedback suggests that the inn maintains a good standard of cleanliness and the friendly cleaning staff contribute positively to the guests' experience.
Staff
Positive comments also extend to the reception and housekeeping staff, who are characterized as polite, thoughtful and professional. Instances of staff going the extra mile include guiding guests with electric car parking, introducing local snacks and attractions and addressing forgotten items promptly.
Despite these favorable mentions, there are instances where the service falls short. A few reviews pointed out that certain staff members, particularly at check-in, displayed a cold or indifferent attitude. Additionally, suggestions for improved professional training were noted, hinting at occasional lapses in attentiveness and thoroughness.
Overall, Naruwan Inn's staff is predominantly seen as friendly with many guests expressing satisfaction with the service provided, which significantly contributes to a comfortable stay. However, some experiences indicate that the consistency of service quality can vary, suggesting room for ongoing improvement.
Wi-Fi
Parking
However, parking availability can be limited, especially during peak times. Many reviews mention that the parking lot often fills up, necessitating either finding nearby parking or being directed by staff to alternative locations. Some guests have pointed out that clearer signage and prior notification about parking availability would improve the experience.
The underground parking lot, while convenient and equipped with about 20 spaces, has its drawbacks. Notably, the steep incline and potentially dangerous entryways are of concern. The basement parking can be tight and could require careful navigation to avoid scraping the bottom of the car.
Overall, the hotel's parking facilities are convenient and appreciated, but could benefit from increased capacity and improved directional signage to fully meet guest needs.
3 Star
No, Naruwan Inn doesn't have any pool.
No, a spa isn't available at Naruwan Inn.
No, Naruwan Inn doesn't allow dogs.
Yes, parking facilities are available at Naruwan Inn.
No, Naruwan Inn doesn't have a gym.
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