Metropol Hotel

Tallinn 59.43949100, 24.75482700 , Roseni 13 (Show on Map)
7.8
Good


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Summary of reviewsThe Metropol Hotel in Tallinn stands out as a prime lodging choice due to its remarkable location, nestled in one of the city's most vibrant districts. Guests praise its easy access to the center, port and historical old town, making it ideal for both leisure and business travelers. The hotel's central yet peaceful setting ensures a quiet stay while also providing convenience to shopping centers, trendy cafes and a variety of restaurants. Proximity to key attractions like the harbor and the Rotermann Quarter adds to its allure.

The breakfast at the hotel is often described as delicious, varied and extensive with a good selection of both hot and cold options, making it generally satisfying for most guests. However, there are calls for more variety, particularly for vegetarian options.

Dinner offerings receive mixed reviews. The hotel's restaurant garners acclaim for its affordability and quality, especially its exceptional pizza. However, some guests have noted inconsistencies in availability and variety of food choices, though the surrounding area offers plenty of excellent dining alternatives.

The rooms are frequently praised for their spaciousness, cleanliness and functionality. Modern decor, large windows with nice views and amenities like fridges and comfortable beds enhance guest comfort. Despite issues like the lack of air conditioning and occasional noise, the overall feedback leans positive.

Cleanliness standards are high at the Metropol Hotel with many guests commending the tidy and well-maintained rooms and common areas. Regular maid service and a welcoming staff further enhance the experience.

Staff at the hotel generally receive favorable reviews for their friendliness, politeness and efficiency. While there are isolated complaints about engagement and language barriers, most guests appreciate the helpfulness and professionalism of the team.

While the hotel's free WiFi is praised for its speed and reliability by many, some guests have encountered inconsistent connectivity, particularly in certain rooms.

Parking options at the Metropol Hotel vary in convenience and cost. While secure underground parking and nearby alternatives are available, some guests find the fees high and the availability inconsistent, indicating the need for advance planning.

The hotel is well-regarded for its family-friendly features, offering spacious family rooms and suites and its location close to amenities like shops, restaurants and supermarkets. However, the lack of specific kids' amenities and occasional noise suggests it might require some additional planning for families with young children.

The hotel's nightlife scene benefits from a plethora of nearby bars, restaurants and cultural spots, providing diverse evening entertainment options. Despite the vibrant surroundings, the hotel manages to provide a quiet environment at night, though light sleepers might occasionally be disturbed by external noise.

Lastly, the beds at Metropol Hotel are mostly comfortable with firm but cozy mattresses. While some guests find the double beds formed by pushing two single beds together inconvenient, the overall feedback suggests that most visitors enjoy a good night's sleep.

In summary, the Metropol Hotel excels in location, cleanliness, room quality and offers generally positive staff interactions. The breakfast and dining options are satisfying to most and the hotel provides a balanced experience conducive to both relaxation and exploring Tallinn's vibrant scene.
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Categories
Hotel with Spa
Offers spa facilities for guests. Provides a convenient location and relaxing amenities.

Family Friendly Hotel
This hotel is recognized for its family-friendly attributes and spacious family rooms.
What percentage of your guests are families? Between 50% and 90%
Family-Friendly room types:
Family rooms
Connecting rooms (with intermediate door)
Triple rooms
Baby cot details: Max age: 2 Cost: Free
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Hotel near Nightlife Spots
Located on Roseni Street, this hotel is close to the Rotermanni Quarter and offers access to nearby bars and restaurants. Its location provides a convenient base for experiencing Tallinn's nightlife.

Hotel with Free Wi-Fi
The hotel offers available WiFi throughout the hotel that often works well with some highlighting that it is fast and reliable. There are accounts of excellent and very good Wi-Fi, making it suitable for basic internet needs.

Accessible Hotel
Metropol Hotel offers wheelchair accessible rooms and facilities. Specific bathroom features include a roll under sink, toilet with grab bars, and a roll-in shower. A shower chair is available upon request. The hotel has a lift for accessibility.

3-Star Hotel
Located near the Old Town and the ferry port, this hotel offers convenience for both city exploration and day trips to Helsinki. The staff are friendly, the rooms are spacious, and breakfast is available, making it a comfortable choice for visitors.

Hotel for Honeymoon

Business Hotel

Hotel with Parking
Location of parking spaces:
Outdoors, not covered (inside the premises).
Number of parking spaces reserved for people with disabilities: 14
Cost of parking: Cost per night: € 10
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Room Types
Classic Double or Twin Room Classically furnished room with free Wi-Fi, floor heating in the bathroom, cable TV.

Classic Double or Twin Room with Sauna Classically furnished room with free Wi-Fi, floor heating in the bathroom, cable TV. Extras include a sauna in the bathroom.

Classic Triple Room Classically furnished room with free Wi-Fi, floor heating in the bathroom and cable-TV.

Family Room with Sauna Classically furnished room with free Wi-Fi, a seating area, floor heating in the bathroom and cable TV. Extras include a sauna in the bathroom.

Classic Double or Twin Room with 3h Spa Access This twin/double room has a cable TV, free Wi-Fi, floor heating in the bathroom. 3h tickets to the SPA are included in the price.

Premium Double or Twin Room with Old Town View The twin room offers a tea and coffee maker, a wardrobe, as well as a private bathroom boasting a shower and a hairdryer. This twin room has parquet floors, heating and a flat-screen TV with cable channels.

Guest Reviews
7.8
Good
Location
Nestled in one of Tallinn's most vibrant and trendy districts, the Metropol Hotel stands out for its remarkable location. Scores of guest reviews highlight its easy access to the center, port and historical old town, making it a prime choice for both leisure and business travelers. Situated just minutes away from shopping centers, delightful cafes and a wide array of restaurants, the hotel's position allows for convenient exploration of the city's rich offerings.

Proximity to key attractions, such as the harbor and the Rotermann Quarter, further enhances its appeal. Many reviews note that the old town is just an 8-10 minute walk away, offering guests the convenience of stepping into history with minimal effort. The hotel's central yet peaceful setting also ensures that guests can enjoy a quiet stay while being close to the bustling heart of the city.

The location is frequently praised as perfect for sightseeing, shopping and dining with everything from modern art galleries to traditional Estonian cuisine within easy reach. Ease of access from the port makes it an ideal base for those traveling by ferry, particularly to and from Helsinki.

Overall, the Metropol Hotel’s strategic location, nestled between the historic charm of the old town and the modern allure of Rotermann, provides guests with a seamless blend of convenience, comfort and cultural immersion, ensuring a memorable stay in Tallinn.

Breakfast
Guests at the Metropol Hotel have varied opinions on the breakfast offerings. Positively, many found the breakfast to be good with mentions of it being delicious, varied, plentiful and including a rich selection of both hot and cold options. Some highlighted that the breakfast was versatile, offering something for every taste and others praised it for having good coffee and freshly squeezed juice. There were frequent mentions of the breakfast being extensive, well-taken-care of and meeting general expectations with good basic quality.

However, not all feedback was positive. Several guests pointed out that the breakfast could be more varied with calls for added diversity, especially for vegetarians. Some found the breakfast to be basic, repetitive and even disappointing at times with mentions of cold or poorly organized offerings. A few guests expressed dissatisfaction with specific items like undercooked bacon or tasteless eggs. Additionally, some reviews noted the lack of certain items like fresh bread or low variety of sweet foods.

Service during breakfast also received mixed reviews; while some noted the friendly and polite staff, others mentioned that service could be improved with more attentive and smiley staff. The breakfast area itself was described as spacious by some, though a few guests found it chaotic at times.

Overall, while many guests were satisfied with the breakfast at the Metropol Hotel, there is a clear call for more variety and improvement in quality to meet the expectations of all guests.

Dinner
Dinner options at the Metropol Hotel receive mixed reviews. The hotel's own restaurant garners positive remarks for its affordability and quality with several guests praising the pizza as exceptional, even comparing it favorably to many Italian pizzerias. The restaurant is noted for its good value for money and excellent pizza available in the hotel's bar.

However, there are notable downsides. Some guests express disappointment with the limited food choices and the restaurant not being open consistently, particularly on Saturdays and in the evenings. Additionally, some reviews highlight that other dining options at the Metropol hotels are disappointing with occasional closures of the downstairs pizzeria adding to the frustration.

Despite these issues, the hotel's location compensates for the lack of consistent dining options. Numerous nearby restaurants and cafes provide a variety of food choices, including some highly recommended spots like the chicago restaurant and Pizzanaut on the first floor, which serves what some guests describe as the best pizza in the Baltics. Overall, while the dining experience at the hotel itself can be hit or miss, the surrounding area offers plenty of alternatives to ensure a satisfying meal.

Rooms
The rooms at the Metropol Hotel have earned praise for their spaciousness, cleanliness and basic yet functional layout with many guests appreciating the convenience of amenities like fridges and comfortable beds. Some rooms even offer private saunas, an added touch for relaxation. Modern decor and large windows that offer nice views, particularly of the Old Town, were also appreciated by many.

However, certain issues have been recurrently highlighted. Guests frequently mentioned that the rooms can become uncomfortably warm, especially in the summer, as there is no air conditioning and limited ventilation with windows that do not open wide. Noise insulation is another concern with sounds easily traveling through the walls, making some stays less peaceful.

Despite a few room condition issues such as outdated fittings, small shower cabins and occasional maintenance lapses, the overall feedback suggests the hotel effectively caters to those looking for simple, clean and spacious accommodation in a central location.

Beds
The Metropol Hotel offers predominantly comfortable beds according to guest reviews. Many guests reported enjoying a good night's sleep, noting that the beds were cozy and the mattresses firm but comfortable. Larger beds in particular received high praise for their size and comfort and extra pillows were appreciated by some for added comfort.

However, not all feedback was positive. Some guests were dissatisfied with the single beds pushed together to form a double bed, which tended to separate during the night. Others found the mattresses and pillows too hard or too small. Complaints were also noted about beds being narrow and pillows being lumpy or inadequate in size.

While the issue of hard mattresses came up frequently, the comfort of the beds overall remained a standout feature for many. Nonetheless, guests hoped for improvements in bed configurations and pillow quality to enhance the sleeping experience.

Cleanliness
The Metropol Hotel impresses with its high level of cleanliness and well-maintained facilities. Guest reviews highlight its tidy, spacious rooms that are consistently described as clean and cozy. The bathrooms also receive positive mentions, though some reviews note areas for improvement. The overall hygiene and maintenance of the hotel are praised with many guests appreciating the spotless and neat environment. Regular maid service and the friendly, welcoming staff further enhance the positive experience. Despite a few isolated complaints about specific issues, the general consensus is that the hotel maintains good cleanliness standards across the board, making it a reliable choice for travelers.

Staff
The staff at Metropol Hotel receive a broadly favorable reception from guests. Descriptions of them often include friendly, polite and helpful with many reviewers noting their quick response times and attentive service. The professionalism and efficiency of the staff, particularly the receptionists, are commonly highlighted. Several guests appreciated gestures like birthday gifts and quick room changes. The restaurant staff and maintenance personnel also received commendations for their friendly and prompt assistance.

However, not all comments were positive. Some guests noted a lack of engagement and motivation among certain staff members, particularly in the reception area. Issues with rudeness and unresponsiveness were mentioned, especially by those interacting with breakfast staff. Language barriers appeared to be a problem for some with staff struggling to communicate in languages other than Estonian or English.

Despite these occasional issues, the general consensus leaned towards a positive experience, particularly valuing the friendliness and helpfulness of most staff members. Improvements in consistent engagement and courtesy could enhance the overall guest experience at Metropol Hotel.

Wi-Fi
Metropol Hotel offers a mixed bag when it comes to WiFi connectivity. Many guests have praised the WiFi, noting that it is generally available throughout the hotel and often works well with some highlighting that it is fast and reliable. There are accounts of excellent and very good Wi-Fi, making it suitable for basic internet needs.

However, the reviews also reveal inconsistency in the quality of the connection. Some guests encountered poor or even non-existent WiFi in their rooms, describing the signal as weak, unstable or extremely slow. In a few cases, the WiFi stopped working entirely. This variability can be a drawback for those who require a dependable connection.

Overall, while Metropol Hotel provides WiFi that can satisfy many users, potential visitors with critical internet needs should be aware of possible connectivity issues in certain rooms.

Parking
The Metropol Hotel offers a range of parking options, though experiences vary significantly among guests. Many visitors have noted the convenience of available parking with some enjoying the secure underground parking facilities. The hotel's proximity to a nearby parking hall and parking garage is also highlighted, offering alternative spaces within a short distance.

However, parking at the Metropol Hotel often comes at a high price with fees reported to range from 15 to 25 euros per day. There are mentions of affordable alternatives nearby, including parking within the harbor area or public parking options for as low as 4 euros per day, though these tend to be a bit farther from the hotel.

The availability of parking spaces seems inconsistent. Some guests have found parking to be easy and ample, while others have struggled with limited spaces and high demand, particularly noting the tightness and costliness of the on-site parking. Planning ahead may be advisable, as advance reservations for parking spaces are mentioned as sometimes necessary.

Overall, while parking is generally available, the cost and convenience can vary widely and potential guests should consider their options and possibly plan for some additional expense when it comes to vehicle accommodation at the Metropol Hotel.

Family
The Metropol Hotel is recognized for its family-friendly attributes, earning praise for its spacious and accommodating family rooms. Guests appreciated the large suites, especially those that can comfortably fit three people or more. Family rooms often include convenient features such as saunas, fans and plenty of seating, making them a hit with families who seek comfort.

The hotel boasts a fantastic location, close to shopping centers, restaurants and the supermarket, further enhancing the ease of a family stay. The spa facilities were also notably popular among guests, providing a serene environment to relax and unwind.

Despite the positives, some reviews pointed out the lack of specific amenities for kids, such as microwaves, cribs, separate kid rooms and playgrounds. Bike rentals, which could be an enjoyable activity, were unfortunately not available. Additionally, some family rooms could be noisy due to thin walls and street sounds, suggesting that a secluded stay isn’t guaranteed.

Nevertheless, the overall ambiance is quiet and peaceful, making it an ideal retreat for families looking for relaxation. The breakfast received good remarks, enhancing the overall value for money. For those planning a family trip with small children, the Metropol Hotel appears to be suitable and accommodating, though it may require additional planning to cover specific needs for toddlers or extra-curricular activities.

Nightlife
Metropol Hotel is ideally situated for those interested in exploring the vibrant nightlife of the area. The hotel's location boasts proximity to a variety of bars, restaurants and cafes, making it convenient for guests to find plenty of places to dine and unwind. The surrounding streets bustle with nightlife options within walking distance, including clubs and live music venues.

Art galleries and many nice cafes also populate the neighborhood, providing more cultural and laid-back alternatives for evening activities. Despite the active nightlife scene, the hotel manages to provide a quiet and restful environment at night, as there are no reports of nighttime disturbances within the rooms. However, some guests did experience noise from nearby nightclubs, particularly bass sounds on Thursday evenings and occasional noise from the hotel lobby or neighboring rooms, suggesting that light sleepers might want to bring earplugs.

Overall, Metropol Hotel offers a balanced experience for those looking to enjoy the local nightlife while still being able to retreat to a peaceful room at the end of the night. With many dining and entertainment options in its close vicinity, the hotel serves as a convenient and well-located base for exploring the city's vibrant evening scene.

3 Star
Metropol Hotel offers a quintessential three-star experience with its basic but clean and neat facilities. The hotel's good location is consistently highlighted as a positive aspect, making it a convenient choice for travelers. Guests describe the hotel as functional and providing good value for money, though opinions on the pricing vary with some finding it high for a three-star establishment.

The hotel features minimalist amenities, standard for its rating, such as basic rooms that are tidy but lack extras like cupboards. The quality of food and services meet typical three-star standards, though there are occasional mentions of poor service and unprofessional management.

Overall, Metropol Hotel is a reliable choice for those seeking a standard, budget-friendly stay with decent value for money, despite some minor drawbacks and the average nature of its offerings. With fair-to-good quality facilities for its category, it provides a satisfactory experience for practical travelers.

Business
The Metropol Hotel offers an array of facilities and services well-suited to business travelers. It's situated in a convenient location, perfect for those traveling by car and wanting easy access to both the modern part of the city and the charming old city district. Guests appreciate the optimal location's connectivity to public transportation options.

The hotel features a business center equipped with all necessary facilities, including meeting and conference rooms that are excellent for business conferences. The working tables with power outlets and good desk spaces in the updated rooms cater well to those needing to work during their stay. Fast and reliable Wi-Fi is another highlight, making this a good place for work travel.

Many found the electronic check-in and mobile check-out convenient and modern, while the daily cleanup service by the reception maintained a quick and clean environment suitable for business travelers. The staff is noted for being friendly, courteous and helpful, ensuring that guests feel welcomed and attended to.

The breakfast offerings, while described as usual for a business hotel, provide a good start to the day. Water dispensers in seminar and conference rooms add to the convenience during meetings.

While there are minor drawbacks such as less equipped business rooms and occasional issues with key-cards, overall, the hotel presents a reliable choice for those on business trips, offering good value for money. The Metropol Hotel remains a favored option for many business travelers who would consider staying again.

Accessible
Metropol Hotel, located in the heart of Tallinn, offers a blend of accessibility and vibrant city life, making it an attractive option for guests seeking proximity to public transport and various local attractions. The hotel's elevators are functional and provide easy access to different floors, which simplifies mobility for those with moderate disabilities. Guests have praised the overall accessibility, noting the convenient location that ensures trams and buses are within easy reach.

However, the hotel does pose some challenges for wheelchair users and elderly guests. There are reports of certain floors lacking step-free access and some wheelchair users have had difficulty fitting through room doors. Despite these issues, the staff has been responsive, switching rooms to more accessible options when necessary. There might be some limitations in the design of handicap rooms, particularly with low toilet bowls and support handles, but they are manageable for many.

E-mail and phone communication with the hotel staff are generally smooth and rooms meant for disabled use have been mentioned. While the amenities may not be perfect for guests with severe mobility issues, those with moderate needs will find the hotel's access to public transportation and central location beneficial.

Honeymoon
Metropol Hotel offers an enchanting ambiance perfect for honeymooners seeking a romantic getaway. Guests have consistently described the environment as very romantic and suitable for an ideal honeymoon with a variety of options tailored for couples. Despite the lack of a dedicated honeymoon suite, honeymoon packages or special touches such as a honeymoon cake, the overall experience remains highly positive.

One of the standout features for honeymooners is the hotel's exceptional spa, which guests have praised for its quality and the enjoyable experience it offers. The spa services, included in the stay, have been described as great and above average, adding a luxurious complement to the romantic atmosphere.

While some reviews mentioned a less scenic view and the absence of specific honeymoon packages or treats, the charming, romantic setting and excellent spa facilities more than make up for these shortcomings, making Metropol Hotel a noteworthy consideration for honeymooners.


No, Metropol Hotel doesn't have any pool.

Yes, a spa is available at Metropol Hotel.

No, Metropol Hotel doesn't allow dogs.

Yes, parking facilities are available at Metropol Hotel. For more information, read the answers to the Parking questionnaire

No, Metropol Hotel doesn't have a gym.

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