ESM Hotel

Tanah Rata 4.46981200, 101.37530200 , 81 Persiaran Camelia 4 (Show on Map)
7.1
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsESM Hotel consistently receives positive reviews for its strategic location, providing guests with exceptional convenience and accessibility throughout their stay. Close to popular tourist attractions and the city center, visitors have easy access to a variety of dining options and essential amenities, enhancing their travel experience. The hotel's excellent location, combined with convenient parking, offers outstanding value for money, making it an ideal choice for travelers seeking comfort and accessibility.

The hotel's rooms are widely appreciated for their cleanliness and comfort, offering a pleasant space for guests. Despite occasional mentions of small room size, the accommodations are generally regarded as spacious, clean, and comfortable, suitable for two people. The swift water service and pristine bathrooms add to the positive experience, making the rooms attractive for many guests.

Cleanliness is a standout feature of ESM Hotel, with guests frequently highlighting the tidy condition of the rooms and bathrooms. The staff contributes to a welcoming atmosphere, characterized by their friendliness and efficiency. While there have been isolated mentions of issues with bed linens and room noise, these are minor in comparison to the overall cleanliness and comfort appreciated by most visitors.

The hotel staff plays a significant role in enhancing the guests' experience, frequently described as friendly and helpful. Courteous receptionists and attentive front desk service create a welcoming environment, with special recognition given to a particular staff member for their kindness and assistance. While there are occasional notes regarding staff availability, the general sentiment is overwhelmingly positive, showcasing a team that bolsters the hotel's reputation for good service.

Overall, ESM Hotel offers a satisfactory and comfortable stay in a highly convenient location, supported by clean rooms and a friendly, capable staff, contributing to a positive experience for visitors.
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Family Friendly Hotel

Small Hotel

Room Types
Classic Quadruple Room Providing free toiletries, this quadruple room includes a private bathroom with a bath or a shower. The quadruple room provides an electric kettle, parquet floors, a carpeted floor and a flat-screen TV. The unit offers 2 beds.

Classic Triple Room This triple room features an electric kettle, a carpeted floor and a flat-screen TV. The unit offers 2 beds.

Budget Double Room This double room features an electric kettle, a carpeted floor and a flat-screen TV. The unit offers 1 bed.

Economy Double Room This double room has an electric kettle, a carpeted floor and a flat-screen TV. The unit has 1 bed.

Double Room with Shared Bathroom The double room provides an electric kettle. The unit offers 1 bed.

Guest Reviews
7.1
Good
Location
Nestled in an enviably strategic location, ESM Hotel offers guests remarkable accessibility and convenience during their stay. Situated close to popular tourist spots and just a short distance from the train station, exploring the local attractions becomes effortless. The hotel is perfectly placed near the city center, ensuring guests have a plethora of restaurants, food stalls, and essential amenities at their fingertips. Visitors can easily find a variety of dining options and shops nearby, enhancing the overall convenience of their visit. Additionally, guests have noted the ease of parking their cars, adding to the overall practicality of the hotel's location. With its excellent position, the ESM Hotel delivers outstanding value for money, making it an ideal choice for travelers seeking both comfort and accessibility.

Rooms
ESM Hotel is praised for its clean and comfortable rooms, providing guests with a pleasant stay in a central location surrounded by numerous dining options. Visitors appreciate the spaciousness and cleanliness of the accommodations, highlighting the swift water service as a positive feature. While some guests consider the room size simple and small, overall impressions of comfort and cleanliness prevail, making it suitable for two people. Despite isolated mentions of issues with cleanliness and mattress dust, the majority of guests find the rooms attractive and worthy of a return visit.

Cleanliness
At ESM Hotel, guests frequently praise the overall cleanliness and comfort of their rooms, with many remarking on the pristine condition of the bathrooms. The staff consistently receives high marks for their friendliness and efficiency, contributing to a welcoming atmosphere. While some guests have noted occasional issues with bed linens and room noise, these comments are outweighed by others appreciating the tidiness and rapid hot water in the bathrooms. The hotel maintains a commendable level of cleanliness, as reflected in an average rating of eight out of ten, which, when combined with the positive aspects mentioned by guests, contributes to an overall pleasant stay.

Staff
The reviews of ESM Hotel highlight the positive impact of the hotel's staff on guests' experiences. Visitors consistently describe the staff as friendly and helpful, with particular mention of the courteous and kind receptionists. Many guests felt welcomed by the attentive service provided by individuals at the front desk. Notably, a gentleman at reception was singled out for his kindness and assistance, contributing to the hotel's reputation for good service. While there is a reference to some staff not always being on duty, the overall sentiment remains favorable, suggesting that ESM Hotel offers a satisfactory and comfortable stay, bolstered by a consistently friendly and capable team.


No, ESM Hotel doesn't have any pool.

No, a spa isn't available at ESM Hotel.

No, ESM Hotel doesn't allow dogs.

No, parking facilities aren't available at ESM Hotel.

No, ESM Hotel doesn't have a gym.

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