Tanah Rata4.47931800,
101.37599100,
A3-2-1, The Quintet,pmcj 9 Jalan Tengkolok (Show on Map)
6.6
Rated
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1 room2 guests1 room, 2 guests
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Summary of reviews'ICOLOR HOME & STAY CH4' is strategically located near Tanah Rata, offering easy access to various restaurants, cafes, convenience stores and popular attractions. Its proximity to the night market, bus station and private parking facilities enhances the convenience for guests. The area is lively, dotted with shops, mini-markets and souvenir stores, making it a favored choice for travelers exploring the local cuisine and amenities.
The accommodations at 'ICOLOR HOME & STAY CH4' are spacious and comfortable, suitable for families or groups of friends. The property features large rooms with multiple queen-sized beds, ensuring ample space for guests. Cleanliness is generally well-regarded with clean rooms and good hot showers often highlighted, although some improvements in housekeeping consistency and bathroom maintenance are necessary. Despite minor mentions of musty smells and dustiness, the overall ambiance is considered pleasant, safe and conducive for a quiet stay.
Guests have mixed experiences with the staff. Positive reviews commend the helpfulness and prompt responses of some staff members. However, concerns about unprofessional behavior from the owner and security staff, including allegations of rudeness and inappropriate actions, indicate areas needing significant improvement in customer service and staff professionalism.
A notable drawback is the lack of wifi, which has been a consistent source of frustration for guests. Poor internet connectivity, coupled with weak mobile signals, detracts from the overall experience, emphasizing the need for better wifi services.
Parking facilities receive positive feedback for their convenience and safety. The provision of a private parking lot for one car near the lobby simplifies the arrival and departure process. Although additional vehicles may require a fee, the hassle-free parking arrangement is generally appreciated.
The condition of the beds at 'ICOLOR HOME & STAY CH4' is a significant concern for many guests. Issues with uncomfortable and low-quality mattresses, dirty bed linens and substandard pillows hamper the overall comfort. Addressing these complaints by upgrading the bedding quality and ensuring better hygiene could greatly enhance guest satisfaction.
Overall, 'ICOLOR HOME & STAY CH4' offers a spacious and conveniently located accommodation option that is well-suited for families and groups. While it delivers on many fronts, improvements in cleanliness, staff professionalism, wifi connectivity and bed quality are necessary to fully meet guests' expectations and provide a more enjoyable stay. Show more
Read review summaries for all categories
Apartment with Parking
3-Star Apartment
Room Types
Three-Bedroom ApartmentThe fireplace is a top feature of this apartment. This spacious apartment comes with 1 living room, 3 separate bedrooms and 2 bathrooms with a shower and free toiletries. Guests can make meals in the kitchen that features a stovetop, a refrigerator, kitchenware and an electric kettle. This apartment has a seating area, a dining area, a flat-screen TV and a balcony. The unit has 4 beds.
Three-Bedroom ApartmentGuests will have a special experience as this apartment offers a fireplace. This spacious apartment is comprised of 1 living room, 3 separate bedrooms and 2 bathrooms with a shower and free toiletries. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and an electric kettle. This apartment features a seating area, a dining area, a flat-screen TV and a balcony. The unit offers 3 beds.
Three-Bedroom ApartmentThe unit offers 5 beds.
Deluxe ApartmentThe unit offers 5 beds.
Deluxe ApartmentThe unit has 5 beds.
Apartment with Mountain ViewThe unit has 5 beds.
Apartment with Mountain ViewThe unit has 5 beds.
Apartment with Garden ViewThe unit offers 4 beds.
Apartment with Garden ViewThe unit has 4 beds.
Apartment with TerraceThe unit offers 5 beds.
Guest Reviews
6.6
Rated
Location
‘ICOLOR HOME & STAY CH4’ offers a strategic location that has earned high praise from guests for its convenience and accessibility. Situated near Tanah Rata, the hotel is close to a variety of restaurants, cafes, convenience stores and dining options, making it easy for travelers to explore the local cuisine and amenities. The proximity to popular attractions and the night market makes it an excellent base for sightseeing.
The hotel is also appreciated for its easy access, both in terms of finding the location and the convenience of private parking. This allows guests to come and go without the worry of parking issues. For those relying on public transport, the hotel is conveniently near the bus station.
The area surrounding the hotel is described as interesting and well-equipped with numerous shops, mini-markets and souvenir stores. The spacious rooms and comfortable settings are particularly suitable for families or larger groups. Overall, guests find the combination of a great location, reasonable pricing and comfortable accommodations to be worth every penny.
Rooms
The rooms at ICOLOR HOME & STAY CH4 offer a spacious and comfortable environment, making them ideal for families or groups of friends. The property features several large rooms, many equipped with multiple queen-sized beds, providing ample space and comfort for guests. The accommodations are described as clean with basic cooking facilities available for those who prefer to prepare their own meals, although guests need to bring their own utensils.
The environment is generally nice, clean, quiet and safe, contributing to a pleasant stay. Despite a few mentions of musty smells and dustiness in the mattresses and pillows, the overall cleanliness and comfort of the rooms are frequently noted. The house itself is large with enough space for up to 10 people to stay comfortably.
Basic facilities meet most needs, but there are a few lacks, such as no Wi-Fi and no provided spoons. The location is convenient with easy access to nearby places. Self-check-in is straightforward and the property includes a free parking lot. Although some guests found the property not as well-kept as expected and the interiors a bit cheap, the spaciousness and basic comforts it provides generally satisfy visitors' expectations.
The homestay's large living room and multiple clean bathrooms are highlighted, catering well to family vacations or group getaways. Despite the minor drawbacks, the property provides a sufficiently satisfying experience with its generous size and basic amenities.
Beds
The guest reviews for 'ICOLOR HOME & STAY CH4' paint a concerning picture regarding the state of the beds. While a few guests mentioned that the beds were comfortable, the majority pointed to significant issues. Many guests found the mattresses to be uncomfortable and in need of replacement, often describing them as low quality. There were frequent complaints about the beds being dirty with bed sheets, pillowcases and blankets noted to be smelly and unclean. Additionally, the pillows were often described as too thin, too soft or in poor condition, causing discomfort for several guests. Some even mentioned that the beds were broken or felt unstable. The recurring theme is that while the establishment offers a good number of beds, the quality and hygiene of these beds leave much to be desired.
Cleanliness
Situated strategically with many facilities such as eateries, steamboat, laundry and grocery stores, ICOLOR HOME & STAY CH4 has both its strong points and areas needing improvement. The house is reputed to be spacious and well-suited for large families and its decent location strikes a balance between being close to attractions while not being right on the busy road.
Guests frequently praised the overall cleanliness of the property with some highlighting clean rooms and good hot showers. However, this perception is not unanimously shared. Some guests reported significant cleanliness issues, pointing out that certain areas such as floors, bathrooms and under the beds were not adequately cleaned. These shortcomings were accentuated by unpleasant smells and dust, which posed issues for those sensitive to cleanliness, such as individuals with asthma.
The bedsheets, comforters and pillows were occasionally noted for having bad odors or being visibly dirty, which detracted from the overall comfort. Additionally, a few visitors mentioned the need for improvements in bathroom maintenance and housekeeping consistency.
All in all, while the property has its merits with spacious rooms and a fantastic location, attention to cleanliness and minor facility enhancements could make guests' future stays more enjoyable.
Staff
The experiences with the staff at ICOLOR HOME & STAY CH4 are notably mixed. On the positive side, guests have found the staff to be very helpful, particularly highlighting their prompt response to specific needs such as providing extra floor mats. The location of the hotel also adds to the convenience, benefiting many visitors. Furthermore, the staff's discretion has received commendation from some guests.
However, there are significant areas requiring improvement in staff behavior and service. Many guests report encountering rude and unhelpful attitudes from the owner, host and security guards. Concerns were raised regarding the owner's use of fragile products, perceived by some as a means to exploit clients. The security staff's behavior, including allegations of drunkenness and requiring payment for parking, detracts from the overall experience. Additionally, guests express dissatisfaction with the management's service, citing the need for better communication and more courteous interactions.
In summary, while ICOLOR HOME & STAY CH4 has some commendable staff members who are responsive and attentive, there are substantial issues related to the behavior and professionalism of several team members that need addressing to ensure a more positive guest experience.
Wi-Fi
The reviews for ICOLOR HOME & STAY CH4 highlight a significant issue with the hotel's internet connectivity. Several guests noted the absence of wifi and reported weak signals within the unit, making it challenging to access the internet. This lack of wifi has been consistently mentioned as a drawback, particularly in an area where mobile signal strength for providers like Digi and UMobile is also poor. As a result, the overall experience could be improved by addressing the wifi situation to ensure better connectivity for guests.
Parking
Visitors to ICOLOR HOME & STAY CH4 generally find the parking to be quite convenient and hassle-free. Guests have appreciated the personal and private parking lot provided for one car, situated near the lobby for easy access. The parking area is described as easy, safe and comfortable, facilitating a smooth arrival and departure process.
While the designated parking space availability is appreciated, it's worth noting that it is limited to one car per booking. Additional vehicles require a fee and arrangement with the guard. Despite this minor inconvenience, the overall feedback on parking highlights ease and safety as strong points, contributing positively to the guests' experience at the hotel.
No, ICOLOR HOME & STAY CH4 doesn't have any pool.
No, a spa isn't available at ICOLOR HOME & STAY CH4.
No, ICOLOR HOME & STAY CH4 doesn't allow dogs.
Yes, parking facilities are available at ICOLOR HOME & STAY CH4.