Hotel Fenix
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Summary of reviewsHotel Fenix in Tapachula is highly regarded for its exceptional location, offering guests convenient access to the city's vibrant center, numerous amenities like banks and restaurants, and a tranquil park. The central positioning is complemented by attentive and friendly staff, making guests feel welcome and cared for during their stay. Clean, comfortable rooms often leave a positive impression despite occasional maintenance issues, and ample parking is available, adding to the hotel's appeal for motorists. The delightful breakfast at the hotel restaurant receives praise for its variety and reasonable pricing, though some guests suggest including it in the room rate.
The rooms are spacious and equipped with comfortable beds and pillows, contributing to restful stays. While cleanliness standards are commendably high, there are isolated reports of cleanliness concerns that, though significant to some, do not detract from the overall positive perception. Guests frequently emphasize the helpfulness and professional attitude of the staff, with certain employees receiving special commendations for their support and local guidance.
However, the Wi-Fi service could be improved, as the signal is often weak in guest rooms, hindering basic internet activities. Despite this, the hotel's strategic location and secure, spacious parking significantly enhance the guest experience. The hotel is perceived as offering good value for its reasonable rates, suitable for budget-conscious travelers seeking comfortable accommodations in a central location. Hotel Fenix distinguishes itself through its excellent value, location, and dedicated staff, making it a favored choice among those visiting Tapachula.
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The rooms are spacious and equipped with comfortable beds and pillows, contributing to restful stays. While cleanliness standards are commendably high, there are isolated reports of cleanliness concerns that, though significant to some, do not detract from the overall positive perception. Guests frequently emphasize the helpfulness and professional attitude of the staff, with certain employees receiving special commendations for their support and local guidance.
However, the Wi-Fi service could be improved, as the signal is often weak in guest rooms, hindering basic internet activities. Despite this, the hotel's strategic location and secure, spacious parking significantly enhance the guest experience. The hotel is perceived as offering good value for its reasonable rates, suitable for budget-conscious travelers seeking comfortable accommodations in a central location. Hotel Fenix distinguishes itself through its excellent value, location, and dedicated staff, making it a favored choice among those visiting Tapachula.
Hotel with Parking
Located on 4a Avenida Norte, Hotel Fenix provides parking facilities. It is a suitable option for travelers seeking parking in Tapachula.
Hotel near Nightlife Spots
Business Hotel
3-Star Hotel
Guest Reviews
Hotel Fenix boasts an impressive location that consistently stands out among its guests. Situated conveniently in the heart of Tapachula, the hotel provides easy access to various attractions, including banks, stores, and a delightful park. This central positioning allows guests to enjoy the vibrant city center while ensuring a comfortable and noise-free stay—ideal for those seeking both excitement and tranquility.
The hotel's surrounding amenities, such as nearby Chinese restaurants, pharmacies, and clinics, enhance the convenience that visitors appreciate. Guests are satisfied with the reasonable pricing, which complements the central and easy-to-find location. The hotel also offers ample parking, a feature particularly noteworthy for those traveling by car within the bustling city.
The kindness and attentive service provided by the staff further enrich the overall experience at Hotel Fenix, ensuring that guests feel welcomed and cared for during their stay. The well-maintained facilities and clean, comfortable rooms contribute to a pleasant and restful experience, embodying the perfect balance of comfort, value, and accessibility.
In summary, Hotel Fenix delivers an exceptional blend of location, service, and comfort, making it an attractive choice for travelers seeking a well-situated base with various amenities at their fingertips. Whether visiting for business or leisure, guests can enjoy a seamless stay with everything they need right within reach.
Hotel Fenix is frequently praised for its breakfast, which many guests find delicious and reasonably priced. Visitors commend the variety of breakfast offerings available at the hotel restaurant. Although the breakfast is not included in the room rate, guests have noted its quality and value, often describing it as rich and economical. The restaurant also accepts cards, adding convenience for guests looking to enjoy the morning meal. While there is noteworthy satisfaction with the breakfast, some guests have suggested including breakfast in the room cost to enhance the appeal of the hotel promotions. Despite occasional feedback about service speed and pricing discrepancies, the overall positive reviews make breakfast at Hotel Fenix a generally recommended choice for travelers.
Hotel Fenix offers a range of features that guests consistently appreciate, making it an appealing choice for travelers. Visitors frequently highlight the spaciousness and comfort of the rooms, with many praising the exceptionally comfortable beds and pillows. The hotel stands out for its excellent location, in the heart of Tapachula, which provides easy access to local attractions and amenities. Guests appreciate the attentive and friendly staff, with special mentions for the concierge's helpfulness, enhancing the overall experience.
Cleanliness is noted positively, particularly in the rooms, despite occasional reports of maintenance issues such as damp smells and the need for updated showers. While opinions on the bathrooms are mixed, guests repeatedly emphasize the cleanliness of the rooms and communal areas. However, some reviews indicate that certain rooms could benefit from refurbishment to match the high standards expected by returning guests.
Overall, Hotel Fenix is appreciated for its comfortable accommodations, central location, and welcoming staff, though potential guests might consider inquiring about recent room updates for the best experience.
Hotel Fenix impresses with its comfortable accommodations, as many guests have noted the high level of comfort found in their beds and pillows. Numerous reviews highlight the excellent quality of the mattresses, contributing to a restful sleep experience for visitors. Spacious and well-equipped rooms complement these comfortable beds, offering a cozy atmosphere free of humidity. Despite some remarks about older, harder beds and insufficient bed size, the overall sentiment leans towards positivity. Most guests leave satisfied with the comfort of their sleep setup. While a few mentions indicate room for improvement, particularly with older pillows, the attentive staff and well-maintained facilities enhance the overall experience.
Hotel Fenix consistently receives praise for its excellent cleanliness and well-maintained facilities. Guests repeatedly highlight the hotel's clean and comfortable rooms, often noting the superb hygiene standards upheld throughout the premises. The staff is commended for their friendly and helpful demeanor, adding to the overall positive guest experience. Visitors also appreciate the hotel's prime location, which is conveniently situated for both leisure and business travelers.
Despite these positive aspects, there are a few sporadic reports of cleanliness issues. Some guests mentioned instances of dirt found under beds and on mirrors, as well as unwanted pests in certain rooms. Additionally, there were complaints regarding specific areas such as bathrooms with mold and occasional delays in room readiness upon arrival.
Overall, though some areas may need improvement, the majority of visitors express satisfaction with their stay, often citing good service and excellent value for money as reasons for their contentment.
Hotel Fenix has garnered positive acclaim for its consistently exceptional staff service, as reflected in numerous guest reviews. The warmth and friendliness of the staff make an immediate impression, creating a welcoming atmosphere throughout the hotel. Whether at the reception, restaurant, or other facility areas, guests highlight their consistently kind and attentive approach. Specific employees, such as Mr. Victor and Mrs. Olga, receive commendations for their invaluable support, particularly in helping guests navigate the city or offering valuable local insights.
The staff's level of professionalism and training is evident, with many reviews emphasizing their helpfulness and commitment to ensuring a comfortable stay. Their ability to form easy connections with guests stands out, further enhancing the overall experience at the hotel. While there are isolated mentions of needed improvements in empathy or service attitude from certain members, the general consensus remains overwhelmingly positive.
The hotel's central location, paired with its excellent facilities, adds an extra layer of convenience to the guest experience, complementing the stellar service provided by the staff. The combination of attentive service and a well-maintained environment at Hotel Fenix leaves a lasting impression, encouraging guests to feel happy and secure during their stay. Overall, the staff's dedication to going above and beyond is frequently noted as one of the best aspects of staying at this establishment.
Hotel Fenix offers a mixed experience when it comes to internet connectivity. Guests praise the hotel for its excellent staff, which enhances the overall stay. However, the Wi-Fi service appears to have room for improvement. While some visitors found the Wi-Fi to be good or very good, many noted that the signal is particularly weak in the guest rooms and is only reliable in common areas like the reception and restaurant. The internet speed is often slow, with difficulties supporting even basic functions such as WhatsApp calls. Despite its strength in some areas, the Wi-Fi signal doesn't consistently reach into all the rooms, suggesting the need for an upgrade to provide a more reliable and widespread internet service throughout the property.
Hotel Fenix offers guests a commendable parking experience, consistently noted for its ample and secure facilities. The hotel is centrally located in Tapachula, making it ideal for visitors who require convenient access to nearby attractions and commerce. The parking area is described as spacious and available around the clock, ensuring ease for motorists regardless of their arrival time. Guests praise the dependability and availability of parking, adding that the hotel staff is attentive and trained, ready to assist when needed. While the hotel enforces a security measure by closing the gate at night, this adds an extra layer of security, making guests feel at ease knowing their vehicles are safe. Overall, the parking facilities at Hotel Fenix are seen as a valuable amenity, complementing its comfortable rooms and strategic location.
Hotel Fenix offers a practical option for travelers seeking affordability and convenience. Its rates are reasonable, making it a good value for money with a commendable cost-performance ratio. Though labeled as a three-star establishment, some guests perceive it as closer to a two-star standard. Nevertheless, the hotel provides a satisfactory experience for its price, making it suitable for those spending the night or as a transit stop. Located conveniently near an Oxxo corner store, Hotel Fenix ensures guests enjoy ease of access to essentials during their stay. Facilities within the hotel are noted to be comfortable and clean, providing a calm atmosphere. The hotel's services are marked by good attention, contributing to a positive price-comfort ratio that makes it an appealing choice for budget-conscious travelers.
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Location
The hotel's surrounding amenities, such as nearby Chinese restaurants, pharmacies, and clinics, enhance the convenience that visitors appreciate. Guests are satisfied with the reasonable pricing, which complements the central and easy-to-find location. The hotel also offers ample parking, a feature particularly noteworthy for those traveling by car within the bustling city.
The kindness and attentive service provided by the staff further enrich the overall experience at Hotel Fenix, ensuring that guests feel welcomed and cared for during their stay. The well-maintained facilities and clean, comfortable rooms contribute to a pleasant and restful experience, embodying the perfect balance of comfort, value, and accessibility.
In summary, Hotel Fenix delivers an exceptional blend of location, service, and comfort, making it an attractive choice for travelers seeking a well-situated base with various amenities at their fingertips. Whether visiting for business or leisure, guests can enjoy a seamless stay with everything they need right within reach.
Breakfast
Rooms
Cleanliness is noted positively, particularly in the rooms, despite occasional reports of maintenance issues such as damp smells and the need for updated showers. While opinions on the bathrooms are mixed, guests repeatedly emphasize the cleanliness of the rooms and communal areas. However, some reviews indicate that certain rooms could benefit from refurbishment to match the high standards expected by returning guests.
Overall, Hotel Fenix is appreciated for its comfortable accommodations, central location, and welcoming staff, though potential guests might consider inquiring about recent room updates for the best experience.
Beds
Cleanliness
Despite these positive aspects, there are a few sporadic reports of cleanliness issues. Some guests mentioned instances of dirt found under beds and on mirrors, as well as unwanted pests in certain rooms. Additionally, there were complaints regarding specific areas such as bathrooms with mold and occasional delays in room readiness upon arrival.
Overall, though some areas may need improvement, the majority of visitors express satisfaction with their stay, often citing good service and excellent value for money as reasons for their contentment.
Staff
The staff's level of professionalism and training is evident, with many reviews emphasizing their helpfulness and commitment to ensuring a comfortable stay. Their ability to form easy connections with guests stands out, further enhancing the overall experience at the hotel. While there are isolated mentions of needed improvements in empathy or service attitude from certain members, the general consensus remains overwhelmingly positive.
The hotel's central location, paired with its excellent facilities, adds an extra layer of convenience to the guest experience, complementing the stellar service provided by the staff. The combination of attentive service and a well-maintained environment at Hotel Fenix leaves a lasting impression, encouraging guests to feel happy and secure during their stay. Overall, the staff's dedication to going above and beyond is frequently noted as one of the best aspects of staying at this establishment.
Wi-Fi
Parking
3 Star
No, Hotel Fenix doesn't have any pool.
No, a spa isn't available at Hotel Fenix.
No, Hotel Fenix doesn't allow dogs.
Yes, parking facilities are available at Hotel Fenix.
No, Hotel Fenix doesn't have a gym.
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