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Edgewater Hotel and Conference Center main photo
From $155
$
Info
Summary of reviews
The Edgewater Hotel and Conference Center in Gatlinburg stands out for its exceptionally convenient location, providing easy access to downtown attractions, shops and the picturesque mountain and river views. This ideal base for exploring Gatlinburg is complemented by serene settings that remain peaceful despite the hotel's central position. The proximity to attractions, coupled with clean rooms, friendly staff and a satisfying breakfast, positions the hotel as a prime choice for visitors.

The breakfast receives primarily positive feedback for its variety and quality. Guests enjoy the hot breakfast options, spacious dining area and convenience of the complimentary meal. Although a few found the breakfast repetitive and lacking for vegetarians, it generally adds to the hotel's appeal.

The rooms are recognized for their cleanliness and comfort with cozy furnishings and lovely views from the balconies. While some fixtures appear dated and there are occasional maintenance issues, the overall room experience is positive thanks to the responsive staff and overall hygiene.

Cleanliness is widely appreciated with many guests noting the well-kept public areas, fresh towels at the pool and efficient housekeeping. However, there are occasional lapses, such as dirty hallways and dated décor. Renovations seem to be in progress, addressing some of these concerns.

The hotel staff consistently receive high praise for their friendliness, professionalism and helpfulness, significantly enhancing the guest experience. Despite minor isolated negative remarks, the staff's dedication to exceptional service stands out.

The complimentary WiFi, although appreciated by some for its speed and reliability, often disappoints others with weak signals and intermittent connectivity issues. Improvements in this area would be beneficial.

The pool area, especially popular with families, is a major highlight. The well-maintained indoor and outdoor pools, complete with water slides, receive frequent commendations. Some concerns about overcrowding and over-chlorination are noted, but overall, the pool area is enjoyed by both children and adults.

Parking, on the other hand, is a mixed experience. The covered parking is appreciated, but the tight spaces and challenging maneuverability, especially for larger vehicles, are frequently mentioned drawbacks. Improved design and capacity would enhance this aspect.

The hotel is highly praised as a family-friendly destination with numerous activities and a safe, welcoming environment catering well to families. The convenient location further enhances its appeal for family stays.

Nightlife enthusiasts appreciate the hotel's proximity to bars and entertainment venues, while still maintaining a quiet retreat. Though noise is occasionally mentioned, safety and accessibility to the nightlife are significant positives.

Bed comfort receives mixed reviews; while many guests find the linens and pillows comfortable, others describe the beds as too firm or outdated. Updating the mattresses and addressing size concerns would improve the sleeping experience.

Overall, the
Edgewater Hotel and Conference Center offers a solid, three-star experience with high value for money, predominantly positive aspects in location, cleanliness and customer service and significant potential to enhance certain facilities and amenities.
Categories
Ski
Cheap
Family
Park Grove Inn main photo
Park Grove Inn
Hotel in Pigeon Forge TNSevierUS flag
8.2
Very Good
From $73
$
Info
Summary of reviews
The Park Grove Inn in Pigeon Forge enjoys positive reviews, particularly for its convenient and accessible location. Guests praise the hotel's proximity to major attractions like The Island and Dollywood, as well as its quieter atmosphere off the main drag. The accessible and safe location is ideal for exploring local points of interest and provides ample parking, adding to guests' overall satisfaction.

Breakfast at the
Park Grove Inn receives favorable feedback for its variety of options and the convenience of extended hours. Offerings such as waffles, cereals and fresh fruit are commonly appreciated, though there are occasional calls for more hot protein options and fresher items. Despite some minor critiques, most guests are satisfied with the breakfast experience.

The rooms at
Park Grove Inn are often described as spacious, clean and comfortable with the added bonus of balconies for an enhanced stay. Updated amenities in renovated rooms and the well-maintained pool area contribute to a generally positive experience. While there are some reports of small bathrooms and occasional musty smells, the friendly and accommodating staff often mitigate these minor drawbacks.

Cleanliness is a highlight in the rooms, though there are mixed reviews about the upkeep of public areas. Guests frequently noted clean, spacious rooms and well-maintained pools, but some mentioned issues with the exterior and entryway cleanliness, including mold and mustiness in certain areas.

The staff at
Park Grove Inn stand out for their friendliness and willingness to help, which significantly enhances the guest experience. Consistent praise is given to both the front desk and housekeeping staff for their courteous and professional service, contributing to the welcoming atmosphere of the hotel.

While the Wi-Fi service is noted as an area in need of improvement with recurring comments about weak and intermittent signals, other amenities such as the gym and pool receive generally favorable comments. The gym, although somewhat limited and outdated, offers a convenient workout option and the pools are popular, especially with families for their extended hours and warm temperatures.

The hotel is seen as particularly family-friendly, offering amenities and activities suitable for children, which make it a comfortable and enjoyable option for family vacations. The clean and pleasant atmosphere, combined with friendly staff and well-kept facilities, reinforces its appeal to families.

The comfort of the beds receives mixed reviews; while many guests find them clean and comfortable, others note that some beds are hard or worn out. Despite these inconsistencies, the bedding generally meets guests' expectations for a pleasant stay.

Overall,
Park Grove Inn delivers a solid three-star experience with some guests feeling they received value equivalent to a higher rating. Its excellent location, friendly staff and family-friendly environment make it a recommended option for travelers seeking a pleasant and convenient stay in Pigeon Forge.
Categories
Ski
Cheap
Golf
Hellava View main photo
Hellava View
Hotel in Sevierville TNSevierUS flag
1.0
Rated
$
Info
Categories
Ski
Cheap
Adult Only
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