Hotel San Angelo has garnered a favorable overall impression among guests, prominently due to its excellent location and welcoming atmosphere. Its central positioning across from Plaza Cuernavaca and Bunganbilias Square is frequently applauded, providing convenient access to nearby amenities and transport options while maintaining a tranquil ambiance with serene gardens. The hotel further enhances the guest experience with colonial-style decorations and a variety of amenities such as a pool, billiard table, and pong table.
Guests greatly appreciate the delightful breakfast experience, which is highlighted by flavorful and varied dishes served in a charming setting surrounded by lush greenery. Although service can occasionally be slow, the overall satisfaction with breakfast remains strong, drawing guests back for more during their stay.
The rooms at Hotel San Angelo are noted for their spaciousness, cleanliness, and charming features such as pleasant balconies offering garden views. While some guests have mentioned issues with lighting and mattress comfort, the room's overall appeal and the attentive service from staff create a welcoming and comfortable atmosphere.
Hotel San Angelo's staff receive high commendations for their exceptional service and commitment to hospitality. Renowned for their friendliness and attentiveness, the team makes guests feel like part of the family, ensuring a memorable experience.
While there are some concerns regarding the pool's temperature and maintenance, as well as the need for softer mattresses, the hotel's excellent location, warm service, and overall ambiance make it a top choice for travelers seeking a charming and accessible getaway.
Nestled in the heart of Cuernavaca, the hotel redefines luxury with distinctive service and personal passion, making each stay even more memorable than the last one.
Summary of reviews
Anticavilla Hotel Restaurante & Spa is a luxurious and exceptional hotel that offers a five-star experience. The hotel's restaurant serves terrific food with excellent quality and flavor and the staff is amazing and attentive, providing exceptional customer service. The rooms are spacious, beautifully designed and furnished with a modern style and comfortable beds. The swimming pool area is lovely with lush grounds and a delightful pool that guests absolutely loved. While some guests noted minor issues, the overwhelmingly positive reviews of the hotel make it a perfect choice for a romantic getaway or a peaceful and secure stay surrounded by luxurious amenities.
Hotel Grand Vista Cuernavaca presents a generally positive experience, with high marks for its location, staff, and dining options. The hotel is situated in a prime area of Cuernavaca, close to key attractions and dining venues, which guests find ideal for exploration and relaxation. Its serene gardens enhance the tranquil atmosphere, adored by visitors who seek peaceful surroundings. Another highlight is the charming views from the hotel, complemented by spacious rooms designed to cater to various needs.
The hotel's staff consistently garners praise for their friendly and attentive service, contributing to a welcoming and satisfying stay. Dining at the hotel's restaurant receives widespread acclaim, with delicious and well-presented meals enriching the guest experience. Despite some inconsistencies in the breakfast offerings, dinner is notably regarded as exquisite, supported by an inviting ambiance.
However, there are areas needing improvement. While rooms are spacious and comfortable, maintenance issues such as dated decor, inconsistent cleanliness, and poor ventilation detract from the overall guest experience. Although public areas are well-maintained, the cleanliness of rooms and bathrooms could be improved, as reports of stained carpets and linens indicate. Additionally, Wi-Fi connectivity poses challenges, particularly in guest rooms, though it is reliable in communal spaces.
The pool area offers a refreshing retreat, often praised for its warm temperature and serene garden surroundings, though occasional fluctuations in cleanliness and heat consistency are noted. The parking facility can be cumbersome due to its limited size and accessibility, occasionally inhibiting ease of use.
Lastly, while some guests find the beds comfortable, others report issues with old mattresses and inadequate bedding, pointing to a need for updates. Overall, Hotel Grand Vista Cuernavaca stands out for its excellent location, dedicated staff, and delightful dining experiences, with opportunities to enhance certain aspects to improve guest satisfaction further.
Los Cruxes in Tepozatlán receives high praise from guests, particularly for its serene and strategic location, offering easy access to local attractions and a beautiful, tranquil setting. The proximity to the bus terminal and downtown Tepoztlan makes it convenient for travelers, while the peaceful environment with stunning views of the Tepozteco Mountains ensures a restful stay.
The culinary experience at Los Cruxes, especially the on-site El Perro Negro pizzeria, is a standout. Guests frequently commend the unique taste and delicious flavors of the freshly prepared pizzas and burgers, making dining a memorable part of the visit. However, improvements could be made in menu variety and service speed.
Rooms at Los Cruxes are appreciated for their spaciousness, cleanliness and rustic charm. Despite some minor issues such as dim lighting and intermittent practical inconveniences, the comfortable beds and aesthetic appeal of the rooms contribute to a relaxing stay. The tranquil environment further enhances the overall experience, highlighted by clean facilities and attentive pandemic measures.
The exceptional service provided by the staff is a significant highlight with many guests noting the warm, friendly and professional approach. Specific employees receive frequent commendations for going above and beyond to ensure guest satisfaction. The staff's proactive and attentive service creates a welcoming atmosphere, making guests feel well cared for.
While the WiFi connection can be unstable, it generally works better in communal areas like the pool. The pool itself, although sometimes noted for its cold temperature, is praised for its cleanliness and inviting environment, offering a pleasant space for relaxation.
Parking at Los Cruxes is secure and convenient with 24-hour availability adding to the comfort of guests traveling by car. The family-friendly and pet-friendly nature of the hotel also receives high marks with various activities and amenities catering to all age groups and pets, thus ensuring a delightful stay for families.
Overall, Los Cruxes is well-regarded for its excellent service, comfortable accommodations and beautiful setting, making it a favored choice for those seeking a blend of relaxation and convenience in Tepozatlán.
CASA NDOMI TEPOZ in Tepoztlán is a highly praised destination for those seeking a serene escape from urban bustle. Its location, though challenging to access due to winding, steep roads and a lack of signage, offers tranquility that guests find rewarding. The peaceful and quiet setting, complemented by beautiful views and friendly staff, creates an ideal environment for relaxation. The hotel provides a charming retreat with amenities like a pool and jacuzzi, which are delightful features, particularly for adventurers seeking solitude.
The breakfast experience at CASA NDOMI TEPOZ is a mixed bag. When available, the offerings are tasty and satisfying, but limited variety and weekend availability pose challenges. While some find the breakfast pricey relative to the choices, the quality is often praised, with a call for expanded dining options adding to guest satisfaction.
Rooms at the hotel are described as charming and tranquil with notable cleanliness. Guests appreciate the air conditioning, spaciousness, and amenities such as bathtubs and hot tubs. While some guests find the beds too firm, efforts by the staff to address comfort issues, including mattress adjustments, highlight the hotel's dedication to guest comfort.
Cleanliness is a strong point for CASA NDOMI TEPOZ, with well-maintained facilities and pleasant communal areas. Staff are commended for their exceptional service, friendliness, and efficiency in enhancing the overall stay. Despite occasional issues with room dampness and pool maintenance, the ambiance is positively noted for creating a serene getaway.
The hotel's pool, set in lush gardens, is considered a gem, offering a relaxing experience, despite its cooler temperature. The jacuzzi garners praise for its warmth and comfort. While some visitors find accessing the pool area slightly inconvenient and miss weekday food service, the stunning setting compensates for these minor setbacks.
Overall, CASA NDOMI TEPOZ provides a memorable and relaxing retreat with exceptional staff service, ensuring a positive and restful guest experience. Improvements in breakfast offerings and bed comfort could enhance the stay further, but the hotel's charm and tranquility make it an appealing choice for those visiting Tepoztlán.
Palacio Del Cobre is highly regarded for its outstanding location and breathtaking surroundings, offering guests the perfect blend of convenience and tranquility in Tepoztlán. Its central yet peaceful setting allows visitors easy access to local attractions while enjoying serene mountain views. The facilities are well-maintained, with highlights including a clean, inviting pool and lovely garden areas.
Guest rooms are spacious and particularly comfortable, with beds noted for their exceptional comfort, ensuring a restful experience. Although there are minor issues such as occasional low water pressure or lack of air conditioning, the overall experience remains positive due to the cleanliness and cozy atmosphere provided. The hotel’s emphasis on cleanliness is consistently praised, with all areas maintained to a high standard.
The continental breakfast receives mixed reviews, with commendations for particular items like fruits and à la carte options, but some guests desire more variety and larger portions. The staff at Palacio Del Cobre is exemplary, consistently lauded for their friendly and attentive service, contributing significantly to guests' enjoyment and satisfaction.
The pleasant pool area and beautiful garden offer a peaceful retreat, though the unheated water may be a consideration for some. Overall, the hotel's dedication to cleanliness, comfort, and quality service combines to create an appealing and memorable stay for its guests.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-20 out of 43 hotels in and around Tepetzingo