Hotel Infinity
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Summary of reviewsHotel Infinity enjoys an enviable location, offering breathtaking views and a tranquil lakeside setting that consistently impresses guests. Its well-maintained landscaping complements an already stunning backdrop, making it a favorite spot for visitors looking to explore the scenic area conveniently. The hotel's natural beauty is complemented by its recently renovated rooms, which are praised for their spaciousness, modern design, and comfort. Guests particularly appreciate the cleanliness of the rooms and the comfort of the beds, which contribute to a relaxing stay. Additionally, the friendly and attentive staff enhance the guest experience, providing warm and welcoming service throughout the hotel.
The breakfast experience at Hotel Infinity is generally well-received, with guests enjoying the tasty and reasonably priced offerings in a pleasant dining setting. While there are suggestions for greater variety and quicker service, the overall dining atmosphere is enhanced by the well-kept gardens and comfortable facilities.
The hotel also features a beautiful, well-maintained pool, known for its exceptional views and appeal as a relaxing spot. Despite some reports of the pool being cold or occasionally under repair, it remains a popular feature.
However, the hotel does face some areas for improvement. Concerns have been raised about the cleanliness of common areas and some room amenities. Additionally, language barriers may pose occasional challenges for non-Spanish speaking guests.
Overall, Hotel Infinity offers a serene and picturesque getaway with commendable accommodations, delightful dining, and a dedicated staff, although some aspects could benefit from further attention to ensure an even more pleasant stay.
Categories
The breakfast experience at Hotel Infinity is generally well-received, with guests enjoying the tasty and reasonably priced offerings in a pleasant dining setting. While there are suggestions for greater variety and quicker service, the overall dining atmosphere is enhanced by the well-kept gardens and comfortable facilities.
The hotel also features a beautiful, well-maintained pool, known for its exceptional views and appeal as a relaxing spot. Despite some reports of the pool being cold or occasionally under repair, it remains a popular feature.
However, the hotel does face some areas for improvement. Concerns have been raised about the cleanliness of common areas and some room amenities. Additionally, language barriers may pose occasional challenges for non-Spanish speaking guests.
Overall, Hotel Infinity offers a serene and picturesque getaway with commendable accommodations, delightful dining, and a dedicated staff, although some aspects could benefit from further attention to ensure an even more pleasant stay.
Hotel with Parking
Facing the Tequesquitengo Lagoon, Hotel Infinity provides a convenient and complimentary car parking facility. The car park is spacious and secure.
Cheap Hotel
This hotel offers budget-friendly accommodation. It is suitable for travelers seeking affordability without compromising on basic amenities.
Hotel for Adults Only
Located in Tequesquitengo, it provides a modern and stylish environment. Its amenities cater to relaxation and leisure, making it a comfortable option for adults.
Hotel with Outdoor Pool
Located facing the Tequesquitengo Lagoon, Hotel Infinity offers an outdoor pool and extensive gardens. Guests can enjoy a swimming pool with a view.
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Small Hotel
Guest Reviews
Hotel Infinity enjoys an enviable location that consistently impresses guests, offering breathtaking views and a tranquil setting. Nestled by a picturesque lake, the hotel provides a serene backdrop that enhances any stay. The view of the lake, especially during sunrise and sunset, leaves a lasting impression on visitors, particularly from the renovated rooms. Guests appreciate the hotel's accessibility and convenience, making it a practical base for exploring the surrounding area. Its proximity to key venues, like gardens and local events, adds to its appeal. The hotel is praised not only for its natural beauty but also for its well-maintained landscaping, which complements the stunning views. Despite some calls for modernization of its exterior, the hotel's location remains a standout feature, inviting guests to enjoy its lakeside charm.
Hotel Infinity offers a breakfast experience that generally garners positive sentiments from guests. Many reviewers commend the very good breakfast, noting the presence of staples such as eggs, coffee, and fruit. The restaurant itself is often highlighted for its tasty cuisine, with meals being reasonably priced, which adds to a satisfying dining experience. The ambiance of the establishment contributes to this positive impression, with well-kept gardens and comfortable facilities enhancing visitors' mornings. However, there are suggestions for improvement, as some guests feel that the breakfast could benefit from greater variety and quicker service. Despite these points, the overall dining experience leaves many guests pleased with the morning offerings at Hotel Infinity's restaurant.
Hotel Infinity offers a diverse array of rooms, with many guests praising their spaciousness and comfort. The recently remodeled rooms are noted for their modern design and new furniture, creating a fresh and aesthetically pleasing environment. Cleanliness is frequently highlighted, with many guests describing the rooms as very clean and well-equipped. The comfort of the beds is a consistent point of satisfaction, contributing to an overall relaxing stay.
Despite the clean and comfortable interiors, some guests have experienced discrepancies in room features and amenities. The absence of a phone to reception and basic furnishings like closets and chairs is mentioned, along with occasional issues such as a bad smell or stained linens. The aesthetic shower design, while visually appealing, may lead to water splashes in the bathroom.
While the hotel exterior may show signs of age, the interior consistently impresses with excellent room standards, offering impressive views and relative cleanliness. However, guests have noted that the experience, although comfortable, may not always align with the pricing expectations. Overall, Hotel Infinity provides a comfortable and aesthetically pleasing accommodation, though attention to certain room amenities and occasional maintenance could enhance the guest experience further.
Hotel Infinity has received generally positive feedback regarding the comfort of its beds. Many guests have highlighted the beds as being very comfortable, featuring good mattresses and pillows that contribute to a restful night's sleep. The accommodation is appreciated for providing a clean environment, enhancing the overall experience for those staying there.
However, some guests reported issues with squeaky bed frames, which affected their ability to rest peacefully. There were comments on the firmness of the mattress being too hard for some preferences. Despite these few negative remarks, the beds are largely seen as a positive aspect of the hotel, adding to its attractiveness as a place to stay.
Hotel Infinity presents a mixed picture when it comes to cleanliness based on guest feedback. Many guests have appreciated the cleanliness of the rooms, highlighting that both rooms and common areas are well-maintained. This positive aspect reflects a general sense of attention to cleaning practices within the hotel, especially in individual accommodations. However, concerns have been raised about other areas. Some guests encountered issues such as dirty and stained towels, lacking the quality expected from the linens and bedding, which affect the overall perception of cleanliness. Common areas such as stair spaces and exercise equipment have been reported as neglected and dirty. Additionally, issues like broken or worn-down facilities, such as loungers and amenities, contribute to an overall need for better maintenance and care. While certain areas meet cleanliness standards, there is room for improvement in maintaining the broader hotel environment to ensure a consistently pleasant stay for guests.
Hotel Infinity is characterized by its notably friendly staff who consistently offer good attention throughout the property. The reception team is particularly noted for their warm and welcoming demeanor, making guests feel at ease from the moment they arrive. Guests frequently commend the attentiveness of the staff, noting that this is not limited to just one part of the hotel but extends to the restaurant and beyond. Notably, the kitchen staff, particularly a lady who is often highlighted for her kindness and culinary skills, contributes significantly to the positive guest experience.
While many team members, such as the evening shift chef Carlos, receive high praise for their excellent service, there are some challenges. Language barriers occasionally pose a problem for non-Spanish speakers, which can hinder effective communication and problem resolution. Despite this, the overall perception is of a team that is both friendly and dedicated to providing a pleasant stay for guests.
Hotel Infinity boasts a beautiful and well-maintained pool that guests find very pleasant and enjoyable for swimming. Positioned excellently, the pool offers exceptional views that enhance the overall experience, with many visitors appreciating the picturesque scenery as they relax by the water. The pool generally receives positive remarks for its upkeep, adding to the hotel's charm. However, some feedback points out that the pool lacks heating, leading to cold water temperatures at times. There have been instances where guests were disappointed due to the pool being under repair or not fully functional during their stay. Despite these occasional issues, the pool continues to be an attractive feature of the hotel, offering a lovely spot for relaxation with breathtaking views.
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Location
Breakfast
Rooms
Despite the clean and comfortable interiors, some guests have experienced discrepancies in room features and amenities. The absence of a phone to reception and basic furnishings like closets and chairs is mentioned, along with occasional issues such as a bad smell or stained linens. The aesthetic shower design, while visually appealing, may lead to water splashes in the bathroom.
While the hotel exterior may show signs of age, the interior consistently impresses with excellent room standards, offering impressive views and relative cleanliness. However, guests have noted that the experience, although comfortable, may not always align with the pricing expectations. Overall, Hotel Infinity provides a comfortable and aesthetically pleasing accommodation, though attention to certain room amenities and occasional maintenance could enhance the guest experience further.
Beds
However, some guests reported issues with squeaky bed frames, which affected their ability to rest peacefully. There were comments on the firmness of the mattress being too hard for some preferences. Despite these few negative remarks, the beds are largely seen as a positive aspect of the hotel, adding to its attractiveness as a place to stay.
Cleanliness
Staff
While many team members, such as the evening shift chef Carlos, receive high praise for their excellent service, there are some challenges. Language barriers occasionally pose a problem for non-Spanish speakers, which can hinder effective communication and problem resolution. Despite this, the overall perception is of a team that is both friendly and dedicated to providing a pleasant stay for guests.
Pool
Yes, Hotel Infinity has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Infinity.
No, Hotel Infinity doesn't allow dogs.
Yes, parking facilities are available at Hotel Infinity.
No, Hotel Infinity doesn't have a gym.
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