Teresina-5.11744200,
-42.78477800,
Avenida Presidente Getúlio Vargas,2921 Redenção(Show on Map)
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Summary of reviews'HOTEL CIDADE EXPRESS 24H' enjoys a highly favorable location directly in front of the Teresina Bus Station, a major convenience praised by many guests. This strategic positioning provides easy access to both the bus terminal and the BR316 highway, making it ideal for travelers needing quick transit. The hotel's proximity to the city center and nearby restaurants adds to its appeal, especially considering its competitive pricing.
Guests often commend the hotel's cozy and pleasant atmosphere, underpinned by services that cater to both casual visitors and those on business trips. The breakfast offerings, which highlight traditional Northeastern cuisine, generally receive positive feedback for their simplicity, flavor and attentive service. Some appreciate specific items like couscous, fruits and various biscuits, although occasional reviews suggest a need for greater variety.
Room experiences are mixed with many enjoying clean, cozy accommodations equipped with air conditioning, smart TVs and comfortable beds. However, some cite issues such as noise, maintenance problems like mold and outdated infrastructure and the presence of pests. Despite these concerns, the affordable pricing helps mitigate some of the shortcomings.
Cleanliness levels are similarly varied; while some guests find the hotel impeccably clean with well-maintained bedding and rooms, others encounter issues with hygiene and maintenance, including mold and sightings of cockroaches. The general consensus suggests a need for improved cleaning and upkeep.
The staff at HOTEL CIDADE EXPRESS 24H garners high praise for their friendliness and helpfulness with specific employees receiving commendations for their exceptional service. Although there were minor mentions of lapses in professionalism, the overall reception experience is very positive.
Opinions on the hotel's free Wi-Fi are mixed with some guests enjoying stable internet access and features like Netflix, while others report frequent connectivity issues and power outages affecting service.
Family-friendliness and activities for kids receive mixed feedback. Positive remarks highlight a good cost-benefit ratio and suitable TV and internet services for family enjoyments. However, concerns about the hotel's surrounding security and occasional insect problems have been noted.
Finally, the beds are often described as comfortable and conducive to a good night's sleep, though some guests report cleanliness issues and discomfort due to older, worn-out mattresses.
In summary, HOTEL CIDADE EXPRESS 24H stands out for its prime location, friendly staff and reasonable cost, though it would benefit from improvements in room maintenance, cleanliness and Wi-Fi stability. Show more
Read review summaries for all categories
Categories
Cheap Hotel
This hotel offers affordable accommodation with 24-hour service. It's a practical choice for travelers needing flexibility and a budget-friendly option.
Small Hotel
This hotel provides a 24-hour service and essential amenities. It is a convenient choice for travelers seeking accessibility at any time.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Room Types
Junior SuiteThis suite has a private bathroom and air conditioning. The unit has 1 bed.
Double RoomThis double room features a private bathroom, and air conditioning. This double room offers a flat-screen TV. The unit has 1 bed.
Large Twin RoomThis twin room features a private bathroom and air conditioning. This twin room provides a flat-screen TV. The unit offers 2 beds.
Family RoomThis family room features a private bathroom and air conditioning. This family room offers a flat-screen TV. The unit offers 3 beds.
Triple RoomThe triple room offers air conditioning and a tiled floor, as well as a private bathroom boasting a shower. The unit has 3 beds.
Guest Reviews
Location
HOTEL CIDADE EXPRESS 24H boasts an enviable location highly praised by its guests, making it a top choice for travelers. The hotel is strategically situated right in front of the Teresina Bus Station, a noteworthy highlight echoed in numerous reviews. This prime positioning is ideal for those who need easy access to the bus terminal, whether they are arriving or departing early. The location is also convenient for those navigating the city, as it sits near the BR316 highway and the city center. Guests appreciate the affordability that accompanies this location, noting it as a significant factor in the hotel's cost-benefit appeal.
Besides its strategic placement, the hotel is described as cozy and pleasant with services that meet the needs of both casual visitors and those on executive trips. The location is complemented by nearby restaurants, enhancing the convenience for guests. The breakfast offered by the hotel receives positive mentions, adding to the overall value provided to visitors. Although some reviews mention limited parking and simple accommodations, the prominent location right next to the bus station and the competitive pricing outweigh these aspects for many satisfied guests.
Breakfast
Hotel Cidade Express 24H offers a variety of breakfast experiences that range from simple and tasty to excellent and well-served. Guests appreciate the availability of traditional Northeastern cuisine with items like couscous, bread, fruits and eggs frequently mentioned. Some highlight specific offerings such as fruit, milk, coffee and different types of biscuits. The breakfast service is praised for its punctuality and fresh preparation. Additionally, the friendly staff enhances the overall breakfast experience.
However, there are mixed reviews about the variety and quality. Some guests noted the limited options, especially regarding fruits and general selection. While the simplicity of the breakfast is mentioned, others believe it doesn't quite justify the cost. Despite occasional criticisms, many found the breakfast more than adequate for an overnight stay and commended specific elements like the coffee and organized service.
Overall, the breakfast at Hotel Cidade Express 24H garners positive feedback for its simplicity, traditional flavors and attentive service, though there's room for improvement in variety and overall selection.
Rooms
Hotel Cidade Express 24H offers a mix of experiences when it comes to their accommodations. Guests have noted that the rooms, while small and sometimes tight, can be quite comfortable and cozy. The air conditioning is often well-appreciated, providing much-needed relief in a simple setting. Cleanliness is commendable in many cases with smart TVs and comfortable beds adding to the overall experience. However, there are several areas for improvement. Some rooms suffer from poor acoustics, making noise a common issue. Maintenance concerns such as mold, exposed electrical cables and outdated infrastructure are frequent complaints. Rooms with cockroaches and musty smells have also been reported, detracting from an otherwise fair stay. There's a clear need for better facilities, including hot showers, minibars and more comprehensive cleaning. Despite these drawbacks, many find the accommodations acceptable, given the relatively low cost and appreciate the simple yet functional room offerings.
Beds
Travelers to HOTEL CIDADE EXPRESS 24H have had varied experiences regarding the beds. Many reviews highlight the beds as comfortable, praising the mattress comfort and describing some as great for a good night's sleep. However, there are also numerous complaints about cleanliness issues, including stained mattresses, beds full of hair strands and the absence of sheets or towels. Some guests find the beds to be very uncomfortable, noting issues with deformed, old or worn-out spring mattresses. Overall, while some visitors commend the beds for being clean and organized, the consistency in bed quality appears to be a concern for others.
Cleanliness
The cleanliness reviews of 'HOTEL CIDADE EXPRESS 24H' present a mixed picture. On the positive side, several guests appreciated the good room cleanliness, describing the rooms as very clean or impeccably sanitized. Some were pleased with clean bedding and the general upkeep of their rooms. However, many reviews highlighted significant issues, focusing on persistent problems with hygiene and maintenance. Numerous guests reported dirty bathrooms, mold on ceilings, unclean bedsheets and a need for better pest control due to sightings of cockroaches and ants. Additionally, things like uncleaned towels, moldy smelling environments and lack of proper room cleaning were frequently noted. Despite these issues, guests found the hotel's location convenient and praised the helpfulness of the staff. Nonetheless, the consensus indicates that more attention to detail in cleaning and maintenance is essential for improving the overall guest experience.
Staff
The staff at HOTEL CIDADE EXPRESS 24H receives high praise for their friendliness, politeness and dedication. The reception is frequently highlighted as excellent with specific commendations for employees like Marcos, Lucas and PedroMar, the hotel owner. These individuals are known for their exceptional service, making guests feel welcomed and at ease. The attentiveness and helpfulness of the employees are recurrent themes with guests appreciating the consistent support and courteous interactions.
However, some reviews suggest areas for improvement in customer service, noting occasional lapses in professionalism and attentiveness. Despite these criticisms, the majority of the feedback emphasizes the hotel's positive reception experience and the staff's commitment to delivering great service. Overall, guests value the polite, friendly and attentive nature of the employees, which significantly enhances their stay at the hotel.
Wi-Fi
Reviews of HOTEL CIDADE EXPRESS 24H reveal mixed opinions about the Wi-Fi service. On the positive side, guests appreciated the presence of free Wi-Fi and highlighted instances of excellent internet. Additionally, aspects like good TV with internet and access to Netflix were noted as notable offerings. However, several reviews pointed out issues such as unstable Wi-Fi, connection problems and occasional power outages affecting internet access. Despite the good remarks, some guests consistently faced difficulty with the Wi-Fi not working well or at all. Overall, while the hotel offers potentially good internet features, experiences with Wi-Fi reliability appear inconsistent.
Family
HOTEL CIDADE EXPRESS 24H has drawn mixed feedback from guests regarding activities for kids and family-friendliness. Positive remarks highlight the notable family assistance upon arrival and the good cost-benefit ratio, making it a recommendation for others. The hotel provides nice, clean bedrooms equipped with TVs and both the television and internet services receive favorable mentions.
However, concerns about the hotel's suitability for families are prominent. Guests have pointed out security concerns and an uneasy feeling about the surroundings with some even experiencing canceled ride-hailing trips. Additionally, the presence of insects and noise levels are noted drawbacks. While some references mark it as a family place, others find it not family-friendly.
No, HOTEL CIDADE EXPRESS 24H doesn't have any pool.
No, a spa isn't available at HOTEL CIDADE EXPRESS 24H.
No, HOTEL CIDADE EXPRESS 24H doesn't allow dogs.
No, parking facilities aren't available at HOTEL CIDADE EXPRESS 24H.