Alto Rio Hondo
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Summary of reviews'Alto Rio Hondo' is highly appreciated for its excellent location, just a few blocks from downtown and near key attractions, making it ideal for exploring the city on foot. Although some found the immediate area less appealing and the hotel somewhat difficult to find, the convenience outweighed these minor drawbacks for most guests.
The breakfast experience is generally well-regarded with guests noting its abundance and the attentive service provided by the staff. Descriptions such as good, very good and excellent were common, particularly highlighting the value and cleanliness of the breakfast area. Despite occasional critiques about quality and variety, many found the breakfast satisfactory overall.
Reviews of the rooms indicated several areas for improvement, particularly regarding cleanliness and maintenance. While the rooms are described as simple and basic, issues such as humidity, deteriorating infrastructure and inconsistent heating and hot water detracted from the experience. In contrast, certain amenities like refrigerators and kitchens, along with well-maintained bathrooms when available, were positive aspects.
Cleanliness reviews were mixed with some guests appreciating clean rooms and overall tidiness. However, the presence of dirty pools, spider webs and insufficient deep cleaning in various areas, along with neglected facilities, were common complaints. Improvement in hygiene and maintenance is frequently suggested.
The staff at 'Alto Rio Hondo' receives consistent praise for their friendliness, attentiveness and helpfulness, significantly enhancing the guest experience. Manager Omar and the service team are often highlighted for their exceptional service and dedication, creating a warm and welcoming atmosphere.
The pool, a notable feature of the hotel, receives praise for its spaciousness, beauty and the relaxing thermal water. However, cleanliness issues such as dirt and moss were recurring complaints. Despite these concerns, the pool remains a significant draw when well-maintained.
Beds at 'Alto Rio Hondo' are generally reviewed positively with many guests describing them as very comfortable and conducive to quality sleep. Though there were isolated reports of issues like protruding springs and stained linens, the majority found the beds to provide a restful night's sleep.
Overall, 'Alto Rio Hondo' offers a convenient location and exceptional staff service with a satisfactory breakfast and comfortable beds. However, improvements in room maintenance and cleanliness would greatly enhance the overall guest experience.
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The breakfast experience is generally well-regarded with guests noting its abundance and the attentive service provided by the staff. Descriptions such as good, very good and excellent were common, particularly highlighting the value and cleanliness of the breakfast area. Despite occasional critiques about quality and variety, many found the breakfast satisfactory overall.
Reviews of the rooms indicated several areas for improvement, particularly regarding cleanliness and maintenance. While the rooms are described as simple and basic, issues such as humidity, deteriorating infrastructure and inconsistent heating and hot water detracted from the experience. In contrast, certain amenities like refrigerators and kitchens, along with well-maintained bathrooms when available, were positive aspects.
Cleanliness reviews were mixed with some guests appreciating clean rooms and overall tidiness. However, the presence of dirty pools, spider webs and insufficient deep cleaning in various areas, along with neglected facilities, were common complaints. Improvement in hygiene and maintenance is frequently suggested.
The staff at 'Alto Rio Hondo' receives consistent praise for their friendliness, attentiveness and helpfulness, significantly enhancing the guest experience. Manager Omar and the service team are often highlighted for their exceptional service and dedication, creating a warm and welcoming atmosphere.
The pool, a notable feature of the hotel, receives praise for its spaciousness, beauty and the relaxing thermal water. However, cleanliness issues such as dirt and moss were recurring complaints. Despite these concerns, the pool remains a significant draw when well-maintained.
Beds at 'Alto Rio Hondo' are generally reviewed positively with many guests describing them as very comfortable and conducive to quality sleep. Though there were isolated reports of issues like protruding springs and stained linens, the majority found the beds to provide a restful night's sleep.
Overall, 'Alto Rio Hondo' offers a convenient location and exceptional staff service with a satisfactory breakfast and comfortable beds. However, improvements in room maintenance and cleanliness would greatly enhance the overall guest experience.
Hotel near Golf Courses
As a hotel in Termas de Río Hondo, this property offers a comfortable and convenient base for golf lovers visiting the area. It provides essential services and a good location for exploring local attractions, including the golf course.
Dog Friendly Hotel
This hotel is pet-friendly.
Hotel with Swimming Pool
This hotel features a swimming pool, providing guests with a space to relax and enjoy their stay. It is a popular choice for its convenient location.
Outdoor Pool
Business Hotel
Located in Termas de Río Hondo, this hotel provides standard accommodation. Its location within the city may be suitable for business travelers seeking accessibility.
Hotel with EV Charging Stations
This hotel provides an electric vehicle charging station. It also features an aqua park, a golf course, and a rooftop swimming pool.
Family Friendly Hotel
Hotel with Parking
EV charging stations
Hotel with Outdoor Pool
Guest Reviews
'Alto Rio Hondo' boasts an excellent and very good location, being just a few blocks from downtown and within close proximity to main streets and attractions. Guests appreciate how suitable the hotel's location is for walks and exploring the center of the city. However, some reviews note that the immediate area around the hotel is not particularly appealing and one mentioned that it can be somewhat difficult to find. Despite these minor drawbacks, the majority of guests were pleased with how conveniently situated the hotel is to key areas of interest.
The breakfast experience at Alto Rio Hondo receives mixed feedback from guests, yet it leans towards the positive side for the most part. Some guests noted the breakfast as abundant and commend the attention of the staff, who contribute significantly to the overall experience. Descriptions such as good, very good and excellent are common, often highlighting the value for the price paid. The cleanliness of the breakfast area and the service provided are also appreciated. However, there are critiques pointing out that the breakfast is sometimes of poor quality, cold or very basic with suggestions for improvement. Despite these critiques, many guests still found their breakfast experience at Alto Rio Hondo satisfactory.
Travelers visiting Alto Rio Hondo have shared a variety of thoughts about the rooms at the hotel. Generally, the reviews highlight several critical areas for improvement, particularly concerning cleanliness and maintenance. Guests noted that the rooms were simple and basic, but unfortunately, they were often reported to be small and in need of significant upkeep. Issues such as humidity, falling plaster, rusted metal doors, deteriorated paint in bathrooms and deficient sanitary facilities were common complaints.
Moreover, the lack of proper air conditioning and ventilation seemed to be a recurring issue, making it uncomfortable for some guests, especially in hot weather. The availability of heating and hot water also appeared to be inconsistent, further adding to discomfort. On a positive note, some rooms came equipped with useful amenities like a refrigerator and kitchen and the bathrooms, when in good condition, were appreciated. However, even with functional equipment, the overall consensus suggested that the hotel could benefit greatly from updating and thorough cleaning to ensure a more comfortable stay for visitors.
The beds at Alto Rio Hondo receive mixed reviews, though the majority are positive. Many guests found the mattresses and beds to be very comfortable with some even describing them as super comfortable. Several reviews highlight the overall comfort of the beds, indicating a focus on quality sleep. However, there were isolated concerns about certain beds, such as instances where the springs were coming out of the sides and stained bed linen. Despite these issues, the general consensus suggests that the hotel offers a restful night's sleep.
The reviews for 'Alto Rio Hondo' present a mixed picture regarding cleanliness and maintenance. Some guests appreciated clean rooms and good overall cleanliness. However, recurring issues were noted, including dirty pools, spider webs in rooms and a lack of deep cleaning in various areas like the kitchen, bathroom and countertops. Facilities such as grills and external bathrooms also showed signs of neglect. Guests consistently highlighted a need for better hygiene and maintenance across the premises. The lack of heating and hot water was another concern for multiple reviewers. Overall, while some aspects of cleanliness met guest expectations, significant improvements are needed in maintenance and hygiene to ensure a more consistent and satisfactory experience.
'Alto Rio Hondo' provides an exceptional experience characterized by the remarkable hospitality of its staff. Guests consistently praise the friendly, attentive and helpful nature of the team, noting their great disposition to explain everything and offer numerous tips about the hot springs. Omar, the manager, is frequently mentioned for his outstanding service and willingness to assist, creating a welcoming atmosphere from the moment of reservation until departure. The girls in the service are highlighted for their kindness and dedication, contributing to a warm and peaceful environment perfect for relaxation. Overall, the commitment to customer service at Alto Rio Hondo ensures that each guest feels cared for throughout their stay.
The pool at Alto Rio Hondo garners a mix of feedback from guests. Many appreciate its spaciousness and beauty, often describing it as spectacular and pretty. The presence of thermal water adds a unique and relaxing element, especially valued by those seeking rest after a long journey. Visitors enjoy the accompanying facilities including a solarium and grills, enhancing their overall experience.
However, several reviews highlight cleanliness issues, noting that the pool is often dirty with a slippery floor due to moss and suggest that it requires more frequent vacuuming. Despite these concerns, the pool remains a significant attraction, offering a pleasant and refreshing experience when well-maintained.
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Location
Breakfast
Rooms
Moreover, the lack of proper air conditioning and ventilation seemed to be a recurring issue, making it uncomfortable for some guests, especially in hot weather. The availability of heating and hot water also appeared to be inconsistent, further adding to discomfort. On a positive note, some rooms came equipped with useful amenities like a refrigerator and kitchen and the bathrooms, when in good condition, were appreciated. However, even with functional equipment, the overall consensus suggested that the hotel could benefit greatly from updating and thorough cleaning to ensure a more comfortable stay for visitors.
Beds
Cleanliness
Staff
Pool
However, several reviews highlight cleanliness issues, noting that the pool is often dirty with a slippery floor due to moss and suggest that it requires more frequent vacuuming. Despite these concerns, the pool remains a significant attraction, offering a pleasant and refreshing experience when well-maintained.
Yes, Alto Rio Hondo has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Alto Rio Hondo.
Yes, Alto Rio Hondo welcomes dogs.
Yes, parking facilities are available at Alto Rio Hondo.
No, Alto Rio Hondo doesn't have a gym.
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