Crowne Plaza Terrigal Pacific by IHG
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsThe Crowne Plaza Terrigal Pacific by IHG, consistently receives high praise for its prime beachfront location, offering stunning ocean views and easy access to local shops, cafes and restaurants. Guests highlight the convenience of being close to Terrigal’s main attractions, making it an ideal base for both relaxation and exploration. The rooms are noted for their spaciousness and comfort with clean and well-maintained facilities that enhance the overall guest experience.
The hotel's breakfast offerings stand out with a diverse and delicious buffet that caters to various tastes. Despite some occasional complaints about item temperature and service inconsistency, the breakfast is generally regarded as a highlight, particularly appreciated for its variety and made-to-order options. The scenic views from the dining area further elevate the breakfast experience.
Dinner options receive mixed feedback with Seasalt—the main restaurant—being praised for fine dining but sometimes critiqued for a limited menu. Room service and poolside food, on the other hand, are frequently lauded for their quality. Many guests appreciate the professionalism and warm service at Seasalt despite occasional slow service and average dishes.
Rooms are largely praised for their size, comfort and clean decor, though there are some mentions of dated furnishings and occasional maintenance issues. The majority of guests find their rooms to be comfortable and enjoyable with many highlighting the fantastic sea views and comfortable beds as standout features.
Cleanliness across the hotel is commended with rooms and common areas typically described as immaculate. Isolated instances of cleanliness lapses do occur but are generally overshadowed by the hotel's overall adherence to high cleanliness standards.
The staff at the Crowne Plaza Terrigal Pacific receive high marks for their friendliness and professionalism, significantly contributing to the hotel's welcoming atmosphere. Guests consistently highlight the team's helpfulness and proactive service, which leaves a lasting positive impression.
Wi-Fi in the hotel garners mixed reviews with many guests finding it easy to connect to and sufficiently fast, while others experience signal strength issues and connectivity problems in certain areas.
The on-site spa provides a relaxing experience for many with its heated outdoor spa pools and sauna facilities, although maintenance and cleanliness issues sometimes detract from the experience. Some guests suggest age-restricted access to enhance the relaxing atmosphere.
The gym is appreciated for its cleanliness and range of equipment, although some guests find it outdated and crowded at times. Improvements in space and equipment modernization are recommended by some to better meet guest expectations.
The pool area is largely appreciated for its spaciousness, cleanliness and family-friendly amenities, including a children’s pool and heated pool. However, the pool can get crowded and a few guests note cleanliness concerns and suggest organizational improvements for the pool bar and more umbrella space.
In summary, the Crowne Plaza Terrigal Pacific excels in providing an exceptional location, comfortable accommodations, extensive breakfast offerings and outstanding service. While certain areas like Wi-Fi, dining options and room modernity have room for improvement, the overall guest experience remains positive, making it a favored destination for beachside getaways.
Categories
The hotel's breakfast offerings stand out with a diverse and delicious buffet that caters to various tastes. Despite some occasional complaints about item temperature and service inconsistency, the breakfast is generally regarded as a highlight, particularly appreciated for its variety and made-to-order options. The scenic views from the dining area further elevate the breakfast experience.
Dinner options receive mixed feedback with Seasalt—the main restaurant—being praised for fine dining but sometimes critiqued for a limited menu. Room service and poolside food, on the other hand, are frequently lauded for their quality. Many guests appreciate the professionalism and warm service at Seasalt despite occasional slow service and average dishes.
Rooms are largely praised for their size, comfort and clean decor, though there are some mentions of dated furnishings and occasional maintenance issues. The majority of guests find their rooms to be comfortable and enjoyable with many highlighting the fantastic sea views and comfortable beds as standout features.
Cleanliness across the hotel is commended with rooms and common areas typically described as immaculate. Isolated instances of cleanliness lapses do occur but are generally overshadowed by the hotel's overall adherence to high cleanliness standards.
The staff at the Crowne Plaza Terrigal Pacific receive high marks for their friendliness and professionalism, significantly contributing to the hotel's welcoming atmosphere. Guests consistently highlight the team's helpfulness and proactive service, which leaves a lasting positive impression.
Wi-Fi in the hotel garners mixed reviews with many guests finding it easy to connect to and sufficiently fast, while others experience signal strength issues and connectivity problems in certain areas.
The on-site spa provides a relaxing experience for many with its heated outdoor spa pools and sauna facilities, although maintenance and cleanliness issues sometimes detract from the experience. Some guests suggest age-restricted access to enhance the relaxing atmosphere.
The gym is appreciated for its cleanliness and range of equipment, although some guests find it outdated and crowded at times. Improvements in space and equipment modernization are recommended by some to better meet guest expectations.
The pool area is largely appreciated for its spaciousness, cleanliness and family-friendly amenities, including a children’s pool and heated pool. However, the pool can get crowded and a few guests note cleanliness concerns and suggest organizational improvements for the pool bar and more umbrella space.
In summary, the Crowne Plaza Terrigal Pacific excels in providing an exceptional location, comfortable accommodations, extensive breakfast offerings and outstanding service. While certain areas like Wi-Fi, dining options and room modernity have room for improvement, the overall guest experience remains positive, making it a favored destination for beachside getaways.
Beachfront Hotel
Offering beachfront accommodation on the Central Coast, this hotel features an outdoor pool and panoramic views of the sea. Each room has a furnished balcony, and it's located in the heart of Terrigal village, close to cafes and shops.
What is between the hotel and the beach?
A road
Steps
Answers last updated by our editors
Hotel near The Beach
Located opposite Terrigal Beach, this hotel offers oceanfront accommodations. It features balconies in each room, allowing guests to enjoy panoramic sea views. The hotel also provides a variety of dining options, a fitness center, and an outdoor pool.
Romantic Hotel
Located on Terrigal Beach, this hotel features ocean-view rooms, a day spa, and multiple dining options. Its beachfront location and luxurious amenities make it ideal for a romantic getaway.
Hotel with Swimming Pool
This 4.5-star hotel offers deluxe beachfront accommodation with an outdoor pool and panoramic sea views. Guests can enjoy amenities such as a spa, multiple dining options, and a vibrant atmosphere overlooking Terrigal Beach.
Heated Pool Outdoor Pool
Hotel with Parking
This hotel offers a secure underground carpark with options for self-parking and valet parking. While the facility is high quality, parking incurs a daily fee.
EV charging stations
Accessible Hotel
This hotel offers designated wheelchair-accessible rooms with features like roll-in showers, grab bars, raised toilets, and lower washbasins. It also provides accessible parking, lifts to all floors, and an accessible pool with a lift, ensuring comprehensive accessibility throughout the property.
Hotel with EV Charging Stations
Located in Terrigal, this hotel offers EV charging, providing a sustainable option for guests exploring the area. The EV charging stations enhance its appeal to environmentally aware travelers.
4-Star Hotel
Offering a prime beachfront location, it provides well-appointed rooms, ocean views, a swimming pool, and multiple dining options. Its comprehensive amenities and high service standards ensure a comfortable and luxurious stay.
Hotel with Outdoor Pool
This hotel has an outdoor pool, offering a place for guests to relax and enjoy the weather. It is located near the beach.
Hotel with Heated Pool
Provides a heated pool. Its location near the beach offers guests the choice of pool or ocean swimming.
Hotel near Golf Courses
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Business Hotel
Cheap Hotel
Hotel with Gym
Guest Reviews
The Crowne Plaza Terrigal Pacific by IHG, is highly praised for its prime location and breathtaking views. Situated in the heart of Terrigal, right across from the beach, it offers guests stunning ocean vistas and easy access to a variety of amenities. Proximity to shops, cafes and restaurants makes it a convenient choice for visitors eager to explore the local area. The hotel's beachfront position is perfect for relaxing walks and enjoying the scenic surroundings, appealing to both families and solo travelers.
The central location means that guests are just minutes away from everything Terrigal has to offer, including the main street, popular dining spots and essential services. The rooms are often described as spacious and comfortable with many offering direct sea views that enhance the overall stay. Cleanliness and well-maintained facilities are also frequently noted, further elevating the guest experience.
Staff at the Crowne Plaza Terrigal Pacific are routinely commended for their friendliness and helpfulness, contributing to a welcoming atmosphere. The hotel is seen as family-friendly with numerous activities and amenities available for children. The pool area, along with the poolside bar, adds to the leisure experience, making it a popular spot for relaxation.
Overall, guests consistently highlight the excellent location of the hotel as one of its standout features, making it an ideal base for a beachside getaway. The combination of beautiful ocean views, accessible local attractions and top-notch service ensures a memorable stay for all visitors.
Crowne Plaza Terrigal Pacific by IHG, garners high praise for its breakfast offerings according to various guest reviews. The buffet breakfast stands out with its extensive range of options that cater to different tastes, featuring a variety of fresh and delicious items. The multicultural food selection and the inclusion of made-to-order eggs and barista-quality coffee add a touch of personalized service that guests appreciate.
The location enhances the breakfast experience, providing picturesque views from the dining area. Despite some negative remarks about occasional cold items and service inconsistency, many guests find the breakfast well worth its price. The return to a full buffet after COVID-19 restrictions is especially lauded with guests enjoying the hearty meals and pleasant atmosphere.
Additionally, the convenience of having breakfast delivered to the room and the delight of the pancake machine for kids add extra charm to the dining experience. While there are occasional mentions of high pricing and the need for more variety, the general consensus is that the breakfast at Crowne Plaza Terrigal Pacific is a highlight, contributing significantly to the overall guest satisfaction.
The dining experience at the Crowne Plaza Terrigal Pacific offers an array of options with reviews highlighting several positives and areas for improvement. Seasalt, the hotel's main restaurant, is often praised for its fine dining and superb dinner offerings, but some guests found the menu limited and not all the dishes met their expectations. Room service, on the other hand, consistently received high marks with many guests impressed by the fantastic and delicious meals delivered to their rooms. The hotel’s bar and poolside food were also well-received, though the bar does close at midnight, which may be limiting for some.
Seasalt received mixed reviews; while some diners raved about the seafood and other menu items, others felt the food was average or disappointing. Nonetheless, the ambience and service at the restaurant generally garnered positive feedback with a special mention for the excellent table staff. The quality of the breakfast also varied with the buffet being delicious but some guests experiencing delays.
Overall, the dining options at Crowne Plaza Terrigal Pacific provide a decent mix of offerings that could cater to different tastes. While there are opportunities for enhancement, particularly in menu variety and consistency at Seasalt, other dining experiences within the hotel, such as room service, often left guests satisfied. Additionally, the proximity to excellent nearby restaurants adds further appeal for those looking to explore local dining venues.
Rooms at Crowne Plaza Terrigal Pacific by IHG, generally receive praise for being spacious, comfortable and clean. Many guests remarked on the large size of their rooms, often highlighting the amazing ocean or pool views from their balconies. The rooms were consistently described as very comfortable, well-appointed and beautifully decorated with some undergoing recent renovations that guests appreciated. Beds were frequently mentioned for their comfort and the inclusion of quality amenities further enhanced the stay.
However, opinions on the room conditions were divided. While some found the rooms beautifully renovated and spotlessly clean, others noted that certain rooms appeared dated and in need of refurbishment with old-fashioned bathrooms and worn-out furniture. Issues such as air conditioning problems, delayed room servicing and basic, outdated room fixtures were common critiques. Despite these concerns, most guests enjoyed the overall cleanliness and comfort of the rooms with fresh decor and functional amenities often highlighted.
In terms of additional services, room service received mixed reviews; some found it excellent, while others experienced slow service or underwhelming meals. Room allocation seemed to be inconsistent, but guests generally had positive experiences once settled. All in all, guests appreciated the excellent views, comfortable beds and spaciousness of the rooms, making it a favorable choice for a relaxing stay with beautiful views.
The beds at Crowne Plaza Terrigal Pacific generally receive high praise from guests, frequently described as comfortable, soft and among the most comfortable they have slept on. Several reviews highlight the king mattress as especially soft and comfortable, making for a cozy night’s sleep. However, opinions on the firmness of the beds differ with some guests finding them too soft or too hard, indicating that preferences vary widely.
While the main beds generally receive positive feedback, there were some mentions of discomfort, particularly with sofa beds that were described as very uncomfortable. Pillows also received mixed reviews with some guests finding them too soft or "flacid" and others considering them uncomfortable and hard.
Overall, while the beds themselves are commonly appreciated for their comfort, the feedback on pillows and additional sleeping options like sofa beds suggests room for improvement in those areas.
Crowne Plaza Terrigal Pacific by IHG boasts a reputation for excellent cleanliness, particularly highlighted in guest reviews. The facilities and multiple common areas, including hallways and the pool surroundings, are maintained to a high standard, often described as spotlessly clean and immaculate. Rooms, while sometimes noted as showing a bit of wear, are consistently appreciated for being clean, tidy and comfortable. Guests frequently mention specifics such as clean bathrooms, fresh towels and bed sheets and a general absence of dust and grime.
The hotel's dedication to cleanliness extends to ensuring that guests experience a welcoming and pleasant stay with tidy and aesthetically pleasing spaces that are also well-maintained. However, some reviews have pointed out occasional lapses, like unclean windows, dusty furniture and dirty floors, indicating that the room cleanliness standards can sometimes be inconsistent.
Noteworthy is the clean and bright atmosphere of the rooms and the hotel's overall clean environment. The staff's commitment to maintaining high cleanliness standards stands out, even as there are isolated mentions of certain areas needing more frequent attention. The balance of positive feedback suggests that despite occasional hiccups, Crowne Plaza Terrigal Pacific largely succeeds in providing a clean, comfortable and pleasant environment for its guests.
The staff at the Crowne Plaza Terrigal Pacific by IHG, receive high praise from guests for their exceptional service, friendliness and professionalism. Numerous reviews underscore the politeness and helpful nature of the staff, highlighting their ability to make guests feel welcome and comfortable from the moment they arrive. Reception staff, including notable mentions of individuals such as Ashliegh, Maureen and Michelle, are frequently commended for their welcoming and attentive service.
Guests appreciate the team's efforts to go above and beyond, whether it’s offering detailed directions or responding promptly to specific requests. The helpfulness extends beyond the front desk to include housekeeping and other service staff, who are described as attentive, courteous and consistently warm. Cleanliness and quick response to issues are also highlighted with the staff proving to be both efficient and accommodating.
Despite a few isolated incidents of less favorable interactions, the overwhelming sentiment is one of exceptional hospitality and proactive service. Instances of minor lapses are quickly overshadowed by the overall stellar performance and friendliness of the majority of the team. Staff around the pool, at the buffet and during breakfast are particularly noted for their helpful and friendly demeanor.
In summary, the staff at Crowne Plaza Terrigal Pacific consistently deliver excellent customer service, contributing significantly to a positive and memorable stay for guests. Their attentiveness, friendliness and willingness to assist leave a lasting impression, reinforcing the hotel's reputation for outstanding hospitality.
Visitors to the Crowne Plaza Terrigal Pacific by IHG, have shared mixed experiences with the hotel's Wi-Fi. On the positive side, guests appreciated the free Wi-Fi, noting that the network was easy to connect to and the signal strength in rooms was excellent. Many found the Wi-Fi speed to be good with some being able to stream Netflix without issues. The hotel's staff also received commendations for going above and beyond in assisting with Wi-Fi-related needs.
However, some guests faced challenges with the Wi-Fi. There were mentions of poor signal strength in certain areas, particularly outside the reception. A few reviews noted that the Wi-Fi setup was convoluted and slow and some experienced frequent disconnections, leading to a less seamless experience. Despite these issues, the general sentiment leaned towards a satisfactory Wi-Fi performance, especially in the hotel rooms.
The spa at Crowne Plaza Terrigal Pacific by IHG, has garnered a range of feedback from guests with many praising its amenities and facilities. The heated outdoor spa has been described as wonderful with its location adding to the overall enjoyment. Guests have highlighted the excellent quality of the spa pool, noting its cleanliness and the relaxing atmosphere it provides. The spa area also includes amenities like a sauna and steam facilities, which have contributed positively to the guests' experiences.
On the downside, there have been instances where the spa was not functional, which left some guests disappointed. Issues such as the spa being out of order, untidy surroundings and cleanliness concerns like glass in the spa pool have been noted. Additionally, there have been suggestions for the spa to be reserved exclusively for adults to enhance the experience.
Overall, while the spa facilities at Crowne Plaza Terrigal Pacific significantly enhance the stay for many, there is room for improvement in maintenance and operational consistency to ensure a consistently high-quality experience for all guests.
The Crowne Plaza Terrigal Pacific offers a gym that garners mixed impressions from guests. The consensus leans towards a positive view, describing the gym as clean, well-equipped and functional with a wide variety of fitness machines. Guests appreciate the presence of amenities such as a sauna, steam room and table tennis, which enhance the overall fitness experience.
While many commend the gym for being clean and satisfactory for their needs, some mention that it seems outdated and crowded, suggesting that the equipment could benefit from upgrades and the space could be expanded. Despite a few comments about the gym looking tired and some equipment needing repair, many find the gym facilities to be good and adequate for a comprehensive workout.
Overall, the fitness center at Crowne Plaza Terrigal Pacific is regarded as a decent facility with a good range of equipment, though improvements in space and modernity could elevate guest satisfaction further.
The pool at the Crowne Plaza Terrigal Pacific by IHG, draws mixed but generally positive feedback from guests. Visitors frequently praise the pool for being lovely, great, amazing and beautiful, noting its spaciousness and cleanliness. Families especially appreciate the kid-friendly amenities, including a separate children's pool and free drinks for kids near the pool area. The inclusion of a heated pool also adds to the appeal, making it a comfortable spot regardless of the weather.
Several guests enjoy the well-maintained and well-equipped pool facilities, which extend to a spa, sauna and steam room, adding a layer of relaxation and luxury. The poolside food and the scenic ocean views from the pool area also enhance the overall experience, making it a favorite spot for many.
However, some reviews mention areas for improvement. Some guests find the pool small and often crowded with occasional cleanliness issues noted. The pool bar organization and the need for more umbrella space were also highlighted. In terms of pool maintenance, a few reviews suggest that updates and regular cleaning could make a significant difference. Despite these points, the hotel's pool continues to be a standout feature for most guests, combining relaxation and fun in a picturesque setting.
Located near a picturesque beach, the Crowne Plaza Terrigal Pacific by IHG, offers guests the ultimate coastal experience. The hotel's prime position ensures easy access to the beach, just a short walk or merely across the road. Guests consistently praise the stunning beach views and the joy of waking up to the sound of crashing waves. The beach's proximity allows for leisurely walks and captivating sunrises, enhancing the overall stay. Although some rooms have limited beach views, the overall sentiment highlights the beautiful and family-friendly nature of Terrigal Beach. Whether enjoying the ocean from the comfort of their rooms or stepping directly onto the beach, visitors find the hotel's location ideal for a beachside retreat.
Parking at the Crowne Plaza Terrigal Pacific by IHG, has garnered mixed feedback from guests. Many appreciate that secure and convenient parking is available, noting the ease of access and good undercover facilities. Some reviews highlight that parking is reasonably priced considering the area. However, the majority of comments reflect dissatisfaction with the additional cost of parking. Guests frequently mention that parking is not included in the room rate and express frustration over the daily fees, deeming them excessive and costly. Several guests suggest that parking should be complimentary or included in the room rate to enhance the value of the stay. Issues such as crowded parking, tight spaces and occasional difficulties securing a spot have also been pointed out. Despite the convenience, the consensus suggests room for improvement, especially regarding the price and availability of parking spaces.
Crowne Plaza Terrigal Pacific by IHG, offers a welcoming atmosphere ideal for families looking to enjoy a perfect holiday. The hotel boasts excellent facilities and activities for children, ensuring that parents and their little ones have plenty to enjoy. From a dedicated kids' room to engaging activities, there's always something fun for the youngest guests. The facilities are designed with families in mind, including bathrooms equipped to handle the needs of a family stay.
The hotel exudes a family-friendly atmosphere with staff committed to meeting guest requests and providing an enjoyable experience for all. Whether it’s a family special or a fun-filled vacation, the hotel provides a nice spot for families. Rooms are spacious enough to comfortably accommodate everyone. The pancake machine is a particular hit with the kids, adding a unique touch of fun.
While there were a few minor disappointments, the overall consensus highlights the hotel as a top-choice for family vacations. It’s a place where families can celebrate milestones or simply enjoy quality time together in a child-friendly environment.
Crowne Plaza Terrigal Pacific by IHG, delivers a consistent four-star experience, as echoed by multiple guest reviews. The hotel's accommodations are described as world-class with luxurious rooms and comfortable beds enhancing the overall stay. The amenities on offer align well with four-star expectations, providing guests with high-quality facilities and services.
While there is only one restaurant available and some guests feel the breakfast could be improved, the establishment overall maintains a firm four-star standard. Guests appreciate the blend of adequate service and hospitality, rating the hotel as a definite four-star. Although some rooms may need updating to maintain this rating, the overall ambiance and facilities of the hotel meet and occasionally exceed, typical four-star expectations. This location is not a five-star hotel, but it successfully delivers the quality and amenities appropriate for its rating.
Crowne Plaza Terrigal Pacific by IHG, offers a range of amenities and services tailored to business travelers. The hotel is highly regarded for its excellent business services, making it a draw for business events and functions. Its suites are well-suited for those traveling for work, featuring sizable desks and valuable workspaces. Additionally, the secure parking is convenient for guests carrying work equipment. Though the business center is small, it is deemed adequate for professional needs. Overall, the hotel provides a business-friendly environment that is perfect for work-related travel.
Guests have consistently highlighted the accessibility features of the Crowne Plaza Terrigal Pacific, an IHG Hotel. The property offers various accessible options that cater to individuals with disabilities, including wheelchair accessibility throughout the hotel premises. There is elevator access available, ensuring that guests can move easily between floors. Key amenities such as drawers and other facilities are designed to be accessible to all guests. Overall, the hotel is noted for being accessible and accommodating to those with mobility challenges.
The outdoor pool at Crowne Plaza Terrigal Pacific by IHG, generally receives positive feedback from guests. Described as lovely and fantastic by many, the pool is noted for being clean and well-maintained. Families particularly appreciate the heated aspect with numerous mentions of kids enjoying and being excited about the pool. Despite some comments about the pool being small and occasionally crowded, it remains a popular feature, successfully drawing visitors with its inviting ambiance. Guests also took pleasure in the poolside lounge areas. However, a minor critique was that the towels provided were cold after swimming. Overall, the outdoor pool is a well-liked amenity that enhances the guest experience at the hotel.
Crowne Plaza Terrigal Pacific by IHG, is a popular choice among couples celebrating special occasions. The hotel frequently draws honeymooners and those looking for a memorable celebration. The establishment's reputation as a honeymoon destination is well-regarded, making it a preferred site for milestone celebrations and anniversaries. While specific review phrases related to facilities, amenities and packages for honeymooners were not provided, it is apparent that many guests have chosen this hotel to mark significant personal events, highlighting its appeal for romantic getaways.
Crowne Plaza Terrigal Pacific by IHG, delivers a taste of luxury for travelers seeking a beachfront escape. Guests consistently highlight the luxurious feel of the property with many rooms providing stunning views and comfortable beds, adding to the delight of their stay. The hotel’s setting is synonymous with luxury, offering an exquisite beachfront location that enhances the overall experience. Amenities are noted to be very luxurious and beautiful, contributing to the perfect luxury environment.
The luxury extends beyond just the rooms; the general vibe of the hotel is described as polished with a lovely, luxe atmosphere that permeates the entire property. The high-class quality of the accommodations is a recurring theme with the rooms themselves exuding a sense of exclusivity and refinement.
While a few guests felt that the polish and luxury could be slightly elevated, the overwhelming sentiment is that the Crowne Plaza Terrigal Pacific offers an amazing luxury experience. Its setting, amenities and overall ambiance make it a top choice for those seeking an opulent seaside retreat.
Crowne Plaza Terrigal Pacific by IHG, offers a delightful setting for a romantic stay. The hotel's ambiance and peaceful surroundings make it an excellent choice for a romantic weekend or getaway. Guests consistently praise its suitability for couples, emphasizing its appeal for honeymoons and special celebrations. The establishment is perfect for those looking to celebrate milestones or simply enjoy a tranquil and romantic holiday. The alluring views and serene environment contribute to the overall romantic atmosphere, making it an ideal destination for a memorable experience with a loved one.
The Crowne Plaza Terrigal Pacific by IHG, boasts an exceptional beachfront location that leaves guests in awe. Situated directly across the road from the beach, the property offers immediate access to the magnificent Terrigal Beach, just a stone’s throw away. Many reviews highlight the beautiful beach front location and praise the ideal beachfront position of the hotel. Guests often enjoy impressive views of the seashore right from their rooms with some able to draw the sea from their balcony and witness fantastic ocean views.
The proximity to the beach is a consistent highlight with phrases such as "right on the beach" and "across the road from the beach" frequently mentioned. Reviews also commend the wonderful views of both the pool and the beach, creating a delightful visual experience. The location opposite the beach is noted for being not only scenic but also convenient, placing guests within walking distance of the beachfront and its amenities.
Overall, the beachfront experience at the Crowne Plaza Terrigal Pacific is described with words like amazing, magnificent and lovely, showcasing that the hotel's setting is a major draw for those seeking stunning ocean views and easy beach access.
Location Show Map
Location
The central location means that guests are just minutes away from everything Terrigal has to offer, including the main street, popular dining spots and essential services. The rooms are often described as spacious and comfortable with many offering direct sea views that enhance the overall stay. Cleanliness and well-maintained facilities are also frequently noted, further elevating the guest experience.
Staff at the Crowne Plaza Terrigal Pacific are routinely commended for their friendliness and helpfulness, contributing to a welcoming atmosphere. The hotel is seen as family-friendly with numerous activities and amenities available for children. The pool area, along with the poolside bar, adds to the leisure experience, making it a popular spot for relaxation.
Overall, guests consistently highlight the excellent location of the hotel as one of its standout features, making it an ideal base for a beachside getaway. The combination of beautiful ocean views, accessible local attractions and top-notch service ensures a memorable stay for all visitors.
Breakfast
The location enhances the breakfast experience, providing picturesque views from the dining area. Despite some negative remarks about occasional cold items and service inconsistency, many guests find the breakfast well worth its price. The return to a full buffet after COVID-19 restrictions is especially lauded with guests enjoying the hearty meals and pleasant atmosphere.
Additionally, the convenience of having breakfast delivered to the room and the delight of the pancake machine for kids add extra charm to the dining experience. While there are occasional mentions of high pricing and the need for more variety, the general consensus is that the breakfast at Crowne Plaza Terrigal Pacific is a highlight, contributing significantly to the overall guest satisfaction.
Dinner
Seasalt received mixed reviews; while some diners raved about the seafood and other menu items, others felt the food was average or disappointing. Nonetheless, the ambience and service at the restaurant generally garnered positive feedback with a special mention for the excellent table staff. The quality of the breakfast also varied with the buffet being delicious but some guests experiencing delays.
Overall, the dining options at Crowne Plaza Terrigal Pacific provide a decent mix of offerings that could cater to different tastes. While there are opportunities for enhancement, particularly in menu variety and consistency at Seasalt, other dining experiences within the hotel, such as room service, often left guests satisfied. Additionally, the proximity to excellent nearby restaurants adds further appeal for those looking to explore local dining venues.
Rooms
However, opinions on the room conditions were divided. While some found the rooms beautifully renovated and spotlessly clean, others noted that certain rooms appeared dated and in need of refurbishment with old-fashioned bathrooms and worn-out furniture. Issues such as air conditioning problems, delayed room servicing and basic, outdated room fixtures were common critiques. Despite these concerns, most guests enjoyed the overall cleanliness and comfort of the rooms with fresh decor and functional amenities often highlighted.
In terms of additional services, room service received mixed reviews; some found it excellent, while others experienced slow service or underwhelming meals. Room allocation seemed to be inconsistent, but guests generally had positive experiences once settled. All in all, guests appreciated the excellent views, comfortable beds and spaciousness of the rooms, making it a favorable choice for a relaxing stay with beautiful views.
Beds
While the main beds generally receive positive feedback, there were some mentions of discomfort, particularly with sofa beds that were described as very uncomfortable. Pillows also received mixed reviews with some guests finding them too soft or "flacid" and others considering them uncomfortable and hard.
Overall, while the beds themselves are commonly appreciated for their comfort, the feedback on pillows and additional sleeping options like sofa beds suggests room for improvement in those areas.
Cleanliness
The hotel's dedication to cleanliness extends to ensuring that guests experience a welcoming and pleasant stay with tidy and aesthetically pleasing spaces that are also well-maintained. However, some reviews have pointed out occasional lapses, like unclean windows, dusty furniture and dirty floors, indicating that the room cleanliness standards can sometimes be inconsistent.
Noteworthy is the clean and bright atmosphere of the rooms and the hotel's overall clean environment. The staff's commitment to maintaining high cleanliness standards stands out, even as there are isolated mentions of certain areas needing more frequent attention. The balance of positive feedback suggests that despite occasional hiccups, Crowne Plaza Terrigal Pacific largely succeeds in providing a clean, comfortable and pleasant environment for its guests.
Staff
Guests appreciate the team's efforts to go above and beyond, whether it’s offering detailed directions or responding promptly to specific requests. The helpfulness extends beyond the front desk to include housekeeping and other service staff, who are described as attentive, courteous and consistently warm. Cleanliness and quick response to issues are also highlighted with the staff proving to be both efficient and accommodating.
Despite a few isolated incidents of less favorable interactions, the overwhelming sentiment is one of exceptional hospitality and proactive service. Instances of minor lapses are quickly overshadowed by the overall stellar performance and friendliness of the majority of the team. Staff around the pool, at the buffet and during breakfast are particularly noted for their helpful and friendly demeanor.
In summary, the staff at Crowne Plaza Terrigal Pacific consistently deliver excellent customer service, contributing significantly to a positive and memorable stay for guests. Their attentiveness, friendliness and willingness to assist leave a lasting impression, reinforcing the hotel's reputation for outstanding hospitality.
Wi-Fi
However, some guests faced challenges with the Wi-Fi. There were mentions of poor signal strength in certain areas, particularly outside the reception. A few reviews noted that the Wi-Fi setup was convoluted and slow and some experienced frequent disconnections, leading to a less seamless experience. Despite these issues, the general sentiment leaned towards a satisfactory Wi-Fi performance, especially in the hotel rooms.
Spa
On the downside, there have been instances where the spa was not functional, which left some guests disappointed. Issues such as the spa being out of order, untidy surroundings and cleanliness concerns like glass in the spa pool have been noted. Additionally, there have been suggestions for the spa to be reserved exclusively for adults to enhance the experience.
Overall, while the spa facilities at Crowne Plaza Terrigal Pacific significantly enhance the stay for many, there is room for improvement in maintenance and operational consistency to ensure a consistently high-quality experience for all guests.
Gym
While many commend the gym for being clean and satisfactory for their needs, some mention that it seems outdated and crowded, suggesting that the equipment could benefit from upgrades and the space could be expanded. Despite a few comments about the gym looking tired and some equipment needing repair, many find the gym facilities to be good and adequate for a comprehensive workout.
Overall, the fitness center at Crowne Plaza Terrigal Pacific is regarded as a decent facility with a good range of equipment, though improvements in space and modernity could elevate guest satisfaction further.
Pool
Several guests enjoy the well-maintained and well-equipped pool facilities, which extend to a spa, sauna and steam room, adding a layer of relaxation and luxury. The poolside food and the scenic ocean views from the pool area also enhance the overall experience, making it a favorite spot for many.
However, some reviews mention areas for improvement. Some guests find the pool small and often crowded with occasional cleanliness issues noted. The pool bar organization and the need for more umbrella space were also highlighted. In terms of pool maintenance, a few reviews suggest that updates and regular cleaning could make a significant difference. Despite these points, the hotel's pool continues to be a standout feature for most guests, combining relaxation and fun in a picturesque setting.
Beach
Parking
Family
The hotel exudes a family-friendly atmosphere with staff committed to meeting guest requests and providing an enjoyable experience for all. Whether it’s a family special or a fun-filled vacation, the hotel provides a nice spot for families. Rooms are spacious enough to comfortably accommodate everyone. The pancake machine is a particular hit with the kids, adding a unique touch of fun.
While there were a few minor disappointments, the overall consensus highlights the hotel as a top-choice for family vacations. It’s a place where families can celebrate milestones or simply enjoy quality time together in a child-friendly environment.
4 Star
While there is only one restaurant available and some guests feel the breakfast could be improved, the establishment overall maintains a firm four-star standard. Guests appreciate the blend of adequate service and hospitality, rating the hotel as a definite four-star. Although some rooms may need updating to maintain this rating, the overall ambiance and facilities of the hotel meet and occasionally exceed, typical four-star expectations. This location is not a five-star hotel, but it successfully delivers the quality and amenities appropriate for its rating.
Business
Accessible
Outdoor Pool
Honeymoon
Luxury
The luxury extends beyond just the rooms; the general vibe of the hotel is described as polished with a lovely, luxe atmosphere that permeates the entire property. The high-class quality of the accommodations is a recurring theme with the rooms themselves exuding a sense of exclusivity and refinement.
While a few guests felt that the polish and luxury could be slightly elevated, the overwhelming sentiment is that the Crowne Plaza Terrigal Pacific offers an amazing luxury experience. Its setting, amenities and overall ambiance make it a top choice for those seeking an opulent seaside retreat.
Romantic
Beachfront
The proximity to the beach is a consistent highlight with phrases such as "right on the beach" and "across the road from the beach" frequently mentioned. Reviews also commend the wonderful views of both the pool and the beach, creating a delightful visual experience. The location opposite the beach is noted for being not only scenic but also convenient, placing guests within walking distance of the beachfront and its amenities.
Overall, the beachfront experience at the Crowne Plaza Terrigal Pacific is described with words like amazing, magnificent and lovely, showcasing that the hotel's setting is a major draw for those seeking stunning ocean views and easy beach access.
Yes, Crowne Plaza Terrigal Pacific by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
Yes, a spa is available at Crowne Plaza Terrigal Pacific by IHG.
No, Crowne Plaza Terrigal Pacific by IHG doesn't allow dogs.
Yes, parking facilities are available at Crowne Plaza Terrigal Pacific by IHG.
Yes, Crowne Plaza Terrigal Pacific by IHG has a gym.
Location Show Map
More Options
