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Summary of reviewsThe Spread Eagle Hotel in Thame is widely praised for its superb and convenient location in the heart of town. Situated on the High Street, it offers easy access to local pubs, restaurants and attractions, making it a perfect choice for visitors attending weddings, festivals or merely exploring the area. Guests appreciate the central setting and the ease of parking, which enhances the overall experience alongside the hotel’s charming historic building and friendly, helpful staff.
The breakfast at The Spread Eagle Hotel garners generally positive reviews with many guests enjoying the quality and variety of the food, particularly the Full English breakfast. The pleasant and efficient waiting staff further enrich the morning experience. However, some reviews mention occasional issues such as slow service and overcooked items, though such instances seem to be exceptions rather than the norm.
Dinner at the hotel is also favorably reviewed with many guests praising the well-prepared meals and good value for money. Themed nights and specific dishes like tapas add to the appeal. While some guests mention a limited menu and the occasional unavailability of certain items, the overall consensus is that the dining experience is enjoyable.
Rooms at The Spread Eagle Hotel receive mixed feedback. On the upside, many guests find the rooms spacious, clean and comfortable with good-sized beds and essential amenities. The Hayloft Suite is particularly highlighted for its impressive space. However, there are recurring comments about the dated condition of some rooms and the need for refurbishment. Issues like worn carpeting, outdated decor and temperature control are noted, though the general cleanliness of the rooms earns praise.
Cleanliness throughout the hotel is another area of mixed reviews. Some guests commend the rooms and common areas for being clean and well-presented, while others point out significant cleanliness issues, including dust, dirty carpets and inadequate cleaning in communal spaces. The need for refurbishment is a common theme with some guests describing the hotel as tired and worn.
Staff at The Spread Eagle Hotel is consistently praised for their friendliness and welcoming demeanor. Guests often highlight the helpfulness and warmth of the team, from the bar staff to the reception team. Specific staff members, like Brian and his team, receive special mentions for their hard work and attentive care, contributing positively to the overall guest experience.
Beds at the hotel generally receive positive comments for their comfort and cleanliness with many guests describing them as large and incredibly comfy. A few guests note issues like noisy springs or mattresses that are too soft or hard, but overall, the beds contribute positively to a restful stay.
Overall, The Spread Eagle Hotel offers a pleasant and budget-friendly experience with its prime location, friendly staff and comfortable beds standing out as key positives. While there are areas in need of improvement, particularly regarding room decor and cleanliness, the value and character of the hotel make it a favored choice for many visitors to Thame. Show more
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3-Star Inn
This inn, located in Thame on Cornmarket, offers a comfortable and reliable stay with essential amenities. Its central location makes it convenient for exploring the town.
Inn Taking Steps Towards Sustainability
Dog Friendly Inn
Inn where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? No
Do you ensure contactless check-in/check-out? Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 24 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? Yes, up to 50% of the rooms can be occupied
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? Yes
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? Yes, New hours: Check-in: 12:00 - Check-out: 12:00
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? No
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? No
Courtyard Single RoomEach room benefits from a TV and an en suite shower room.
Courtyard Double RoomEach room benefits from a TV and an en suite shower room.
Garden RoomThese superior, tranquil rooms have patio doors leading out into the walled garden.
Town Double RoomNewly refurbished luxury room with a king-size bed, 32-inch flat-screen TV, and a modern bathroom.
Hayloft SuiteBoasting a private entrance, this suite also comes with 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. The suite features a flat-screen TV, a tea and coffee maker, a wardrobe, a carpeted floor as well as an inner courtyard view. The unit has 1 bed.
Deluxe Junior SuiteFeaturing a private entrance, this suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. Boasting a terrace with garden views, this suite also provides a tea and coffee maker and a flat-screen TV. The unit offers 1 bed.
Guest Reviews
6.8
Rated
Location
The Spread Eagle Hotel boasts an exceptional and convenient location in the heart of Thame, making it an ideal choice for visitors. Nestled on the High Street, the hotel offers easy access to a variety of local pubs, restaurants and attractions, perfect for those exploring the town or attending nearby events such as weddings or festivals.
Guests repeatedly commend the central setting, highlighting its proximity to the Thame town centre and the ease of parking. This prime location allows for easy exploration of the area with everything one might need within walking distance. The hotel itself is situated within a charming, historic building, adding to its allure and character.
The combination of a great location and friendly, helpful staff enhances the overall experience, making it a preferred stay for those visiting Thame. Despite minor comments on the décor, the overall sentiment is overwhelmingly positive regarding the hotel's position, making it a cornerstone for enjoying the vibrant and historic ambiance of Thame.
Breakfast
The Spread Eagle Hotel is a charming establishment that offers a generally favorable breakfast experience to its guests. Mornings start easily with breakfast readily available and many reviews highlighted the quality of the food. Guests appreciated the Full English breakfast and noted that a variety of other choices were also on offer. The breakfast was often described as delicious, well-presented and cooked to order, contributing to a satisfying start to the day.
Numerous reviewers found the breakfast to be very good, excellent or even outstanding, frequently commending the good selection of freshly prepared items. Pleasant and efficient waiting staff further enhanced the experience with some reviews specifically mentioning friendly and helpful service.
However, the breakfast service did have its occasional shortcomings. Several guests noted that the breakfast could be disappointing with issues such as slow service, overcooked items and limited bread choices. Instances of mediocre or poor quality were cited with some guests experiencing cold or microwaved food that did not meet their expectations. Staffing seemed to be a recurring issue with reports of understaffed breakfast services leading to delays and a lack of presence.
Despite these occasional hiccups, the overall tone of the reviews was positive with most guests enjoying their breakfast at the hotel. The combination of a convenient location, a good selection of breakfast items and typically friendly service tends to leave a favorable impression on visitors.
Dinner
The dinner experience at The Spread Eagle Hotel receives generally positive feedback from guests. Many reviews highlight the quality of the meals, describing them as good, lovely and superb. The evening meal in the restaurant is particularly praised for being excellent and offering really good value for money. Specific dishes such as tapas and themed nights, like Greek Night specials, receive mixed but mostly favorable comments.
However, some guests note a limited dinner menu and the occasional unavailability of certain food and drink choices. While the overall atmosphere at dinner is described as okay, a few find it rather gloomy and the service, although better than previous experiences, can feel uninspired. There are also mentions of disappointing experiences, like an unexpected kitchen closure and a lackluster meal during a special birthday celebration. Despite these occasional setbacks, the general consensus is that the dining experience at The Spread Eagle Hotel is positive with many guests enjoying their meals and appreciating the quality of the food.
Rooms
The Spread Eagle Hotel offers a mixed experience when it comes to its rooms. On the positive side, many guests found their rooms to be spacious, clean and comfortable with good-sized beds and essential amenities like TV and tea facilities. The Hayloft Suite, in particular, received high praise for its wow factor and generous space. There were several mentions of well-equipped rooms with comfortable beds and good quality furnishings, some even having a fridge with complimentary bottled water.
However, considerable feedback points to the dated condition of many rooms with recurring comments about the need for refurbishment and updates. Carpeting, grouting and general decor often appeared worn, stained or tired with some guests noting issues like cracked bathroom tiles, stained ceilings and peeling wallpaper. The lack of temperature control, either being too cold or too hot and difficulties in room access were also highlighted. Noise from nearby event halls disrupted some stays and some rooms were described as very small or dark.
In summary, while the hotel boasts good-sized, comfortable and clean rooms in several cases, significant refurbishment is needed to address the dated and worn aspects pointed out by many guests.
Beds
The beds at The Spread Eagle Hotel receive generally positive feedback from guests. Many reviews highlight the comfort and cleanliness of the beds with several guests describing them as large, wonderful and incredibly comfy. The consistency in praise suggests that the hotel places emphasis on providing a restful sleeping experience. However, a few guests did note issues such as noisy springs, overly soft or hard mattresses and beds in odd positions. Despite these occasional criticisms, the overall sentiment is that the beds contribute significantly to a comfortable stay with some guests even remarking that the bed was the best part of their experience at the hotel.
Cleanliness
The Spread Eagle Hotel presents a mixed picture when it comes to cleanliness. On the positive side, some guests found the rooms to be clean and tidy upon arrival with clean sheets and towels. Several guests mentioned that the accommodation was generally clean and well presented, while others commended the hotel for its cleanliness and friendly staff.
However, there is a significant number of reviews that highlight serious cleanliness issues and the overall run-down condition of the hotel. Common complaints include thick dust on surfaces, dirty carpets and inadequate cleaning in communal areas such as corridors and stairways. Many guests noted that the rooms and bathrooms were in poor condition, featuring cracked tiles, sticky surfaces and cobwebs. Some emphasized that their rooms were not cleaned on successive days and there were frequent mentions of dated and peeling decor.
Moreover, several reviews pointed out specific hygiene issues, including filthy ceramics, an unclean shower and unsatisfactory toilet brushes. A recurring theme is the urgent need for refurbishment and care with guests describing the hotel as tired, tatty and extremely worn. Noise issues, ranging from thin walls to creaky floors, added to the overall sense of discomfort for some patrons.
Despite the hotel's potential, there is a clear need for a comprehensive facelift and more stringent cleaning protocols to meet guest expectations.
Staff
The staff at The Spread Eagle Hotel consistently receive high praise for their friendly and welcoming demeanor. Guests repeatedly describe the team as pleasant, lovely and especially helpful with many noting that nothing is too much trouble for them. The bar staff, in particular, stand out for their warmth and helpfulness with specific mentions of their assistance in arranging taxis and their overall kindness.
Reception staff similarly earn accolades for their excellent service and professional attitude with guests appreciating their warm welcomes and helpful advice. Moreover, the overall staff—from those at reception to those just starting out—are noted for their politeness and professionalism.
Special mentions go to Brian and his team, who are highlighted for their hard work and welcoming nature with many guests feeling well cared for throughout their stay. There are, however, occasional mentions of staff appearing tired or fewer in number than ideal, but their dedication and effort remain commendable.
Overall, The Spread Eagle Hotel's staff leave a lasting impression of high-quality service with guests repeatedly complimenting their friendliness, warmth and attentive care.
3 Star
The Spread Eagle Hotel boasts a good location, making it a convenient choice for travelers. The rooms have a clean and tidy appearance, although the decor may not suit everyone's personal taste. While many guests have noted that the hotel could benefit from some refurbishment, it still offers good value for the price. Despite some dated features and surcharges for breakfast, the overall experience remains pleasant for those looking for budget-friendly accommodations.
No, The Spread Eagle Hotel doesn't have any pool.
No, a spa isn't available at The Spread Eagle Hotel.
Yes, The Spread Eagle Hotel welcomes dogs.
No, parking facilities aren't available at The Spread Eagle Hotel.