Info
Summary of reviewsKhách Sạn 239, located across from the scenic To Lich River, offers a peaceful retreat away from the bustling central areas of Hanoi. The hotel is conveniently situated on a main road, providing easy access to essential transport links, which is appreciated by travelers seeking tranquility. While the location is primarily residential and distant from tourist hotspots, it provides a clean and inviting environment with new facilities, enhanced by the friendly and attentive staff.
The rooms at Khách Sạn 239 are generally well-received for their spaciousness, cleanliness, and fresh appearance following recent redecorations. Guests appreciate the warm and well-equipped accommodations suitable for solo travelers or overnight stays. There are, however, some reports of issues like stained sheets and noise from the lobby, suggesting variable experiences with room quality and maintenance.
Cleanliness at the hotel receives mixed reviews. Many guests commend the clean and fragrant spaces that offer excellent value for money. However, some guests encounter inconsistencies, such as dirty floors, walls, and bedding, along with occasional unpleasant odors. Despite these issues, many guests find the overall ambience pleasant, supported by the convenient location and exceptional service.
The staff at Khách Sạn 239 are a standout feature, consistently praised for their friendliness and warmth. Guests appreciate the front desk's welcoming smiles and round-the-clock assistance. The team’s attentiveness and dedication greatly enhance the guest experience, ensuring that visitors feel supported throughout their stay.
In summary, Khách Sạn 239 is a promising choice for those seeking a peaceful and accessible location with friendly service, although some improvements in consistency with room maintenance and cleanliness could further enhance its appeal.
Show moreRead review summaries for all categories
Categories
Hotel Taking Steps Towards Sustainability
