Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsCarlton Ambassador in The Hague receives high praise for several aspects, solidifying its reputation as a charming retreat in a prime location. Guests consistently highlight its remarkable setting within The Hague's heart—providing convenient access to local attractions, cafes, shops and public transport—making it an ideal base for exploration while also offering a quiet sanctuary from the city's hustle.
The breakfast experience is widely regarded as delightful, featuring a variety of high-quality and tasty options that make for a great start to the day. Though some guests mention the cost and limited vegan options, the general consensus is overwhelmingly positive with many praising the exceptional taste and friendly service.
Dinner at the hotel's restaurant, Sophie, also garners commendation for its delicious and high-quality cuisine, enhancing the overall dining experience. Though there are occasional critiques about the service, the overall sentiment remains favorable.
The hotel's rooms strike a balance between old-fashioned elegance and modern comfort. Spacious, clean and well-furnished, they offer luxurious amenities and cozy, tasteful decor. Some guests note minor maintenance issues and varying room sizes, but the comfort and charm typically overshadow these concerns.
Cleanliness is another strong point with rooms and bathrooms often described as spotless and well-maintained. Minor issues notwithstanding, the hotel maintains a high standard of hygiene.
The staff at Carlton Ambassador are frequently acknowledged for their friendliness, helpfulness and efficiency. While occasional lapses in attentiveness occur, the general impression is that the staff's service significantly enhances the guest experience.
Wi-Fi receives mixed reviews with some guests finding it reliable and others noting areas for improvement. Despite the inconsistencies, it generally meets the needs of most visitors.
Parking poses a slight challenge due to limited availability and cost, although alternative options and nearby public garages provide viable solutions. Ensuring reservations in advance can alleviate these concerns.
The hotel enjoys a vibrant location near various nightlife options, yet retains a peaceful ambiance within its rooms, offering guests the best of both worlds.
Beds at the Carlton Ambassador are repeatedly praised for their comfort and cleanliness, contributing to a restful stay despite mixed opinions on mattress firmness.
Overall, Carlton Ambassador delivers a four-star experience with plush accommodations, a business-friendly environment and historical charm. While it may have some areas for improvement, it remains a highly recommended choice for visitors, particularly couples and business travelers, seeking both relaxation and convenience in The Hague's beautiful setting. Show more
Read review summaries for all categories
Categories
Hotel Taking Steps Towards Sustainability
The Carlton Ambassador is Green Key certified, demonstrating a commitment to environmental responsibility. It's located in the green heart of The Hague and takes a conscious approach to nature and the environment.
Romantic Hotel
This hotel in The Hague offers elegant rooms and a refined atmosphere. Its central location, personalized service, and attention to detail create a romantic and intimate experience. The hotel's classic decor and warm hospitality make it a delightful choice for couples.
Hotel near Nightlife Spots
Situated in The Hague's city center, this hotel is close to the Plein and Grote Markt, known for their lively bars and restaurants that transform into nightclubs. It provides easy access to the city's nightlife hotspots.
Business Hotel
The Carlton Ambassador offers amenities such as hypo-allergenic bedding, a minibar, an in-room safe, and a desk. These amenities cater to the needs of business travelers seeking comfort and convenience.
Hotel with Parking
Limited on-site parking is available, and guests can contact the reception for availability. The hotel also has an arrangement for discounted parking at a nearby public garage with the possibility of reservation.
EV charging stations
Accessible Hotel
This hotel is included in the list of accessible hotels in The Hague based on the provided data.
Hotel with EV Charging Stations
This hotel is equipped with 4 verified electric vehicle chargers on its property, offering reliable charging services for electric car users.
4-Star Hotel
Located in The Hague, this hotel combines a beautiful lifestyle with proximity to Scheveningen. It is known for its elegant ambiance and high-quality service, ensuring a comfortable and sophisticated stay.
Historic Hotel
Family Friendly Hotel
Room Types
Residence Double RoomOffering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, a minibar and a tea and coffee maker. The unit has 1 bed.
Luxury Double RoomOffering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a minibar, as well as a tea and coffee maker.
Standard Double RoomProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room provides air conditioning, a minibar, a tea and coffee maker, a wardrobe and a flat-screen TV with cable channels. The unit offers 1 bed.
Guest Reviews
8.5
Very Good
Location
Carlton Ambassador in The Hague consistently receives high praise for its remarkable location. Nestled in the heart of the city, the hotel is ideally situated within easy walking distance of major attractions, charming streets filled with cafes, shops and parks, as well as public transportation hubs. Guests frequently highlight the tranquility of its surroundings despite its central proximity, which adds to its appeal as a quiet retreat amidst the bustling city. The hotel is conveniently located near the lively shopping streets, Mauritshuis Museum and picturesque areas like the embassy district, making it an ideal base for both leisurely exploration and quick access to local highlights. Whether guests are aiming to explore local attractions, enjoy serene walks or have swift access to public transport for exploring further afield, Carlton Ambassador’s prime location enhances the overall experience of staying in The Hague.
Breakfast
The breakfast experience at the Carlton Ambassador hotel generally receives high praise with many guests describing it as great, tasty and extensive. The variety of food options and their high quality are frequently highlighted, making for a delicious and satisfying start to the day. Guests appreciate the elegant and cozy dining rooms, the friendly and attentive breakfast staff and the overall pleasant ambiance of the breakfast setting.
Many reviews note the diverse choices available, including healthy products and a bean-to-cup coffee machine, which contribute to a positive overall breakfast experience. The breakfast is described as exceptional, fantastic and superb with some mentioning that it exceeded their expectations.
However, some guests have pointed out that the breakfast is expensive, particularly since it is not included in the room price. There are also mentions of limited options for vegans and occasional critiques regarding the speed of service and replenishment, especially during busy periods.
In summary, while the Carlton Ambassador's breakfast is lauded for its taste, variety and service, there are occasional criticisms regarding its cost and the selection for certain dietary preferences. Despite these few drawbacks, the overall consensus is that it offers a delightful and satisfying breakfast experience.
Dinner
The Carlton Ambassador's dinner experience largely receives high praise from its guests. The restaurant, notably Sophie, is frequently highlighted for offering delicious dishes and very good cuisine. Many guests enjoyed their evening meals, citing the food as delicious, of the highest quality and good value for money with some especially recommending the New Year's Eve menu and Friday evening dinners. The selection at the bar is also commended, enhancing the overall experience.
However, there are some inconsistencies. While many reviews speak positively of the meal quality, service at the restaurant occasionally falls short, being described as cold and distant or impersonal. Some guests experienced delays in service or had issues with the food, such as incomplete orders, dishes being served cold or meals not meeting expectations.
Despite these negative points, the overall sentiment is that the Carlton Ambassador offers a generally satisfying dining experience with excellent breakfasts, delightful terrace dining and charming nearby restaurants enhancing their stay.
Rooms
The rooms at Carlton Ambassador exhibit a charming blend of old-fashioned elegance and modern comfort. Guests appreciate the quiet environment and tasteful, cozy decorations throughout the hotel. Many rooms are spacious, clean and well-furnished with luxurious amenities such as Nespresso coffee makers, minibars and seating areas. The comfortable beds and beautiful, large bathrooms with bathtubs are frequently highlighted.
Several reviewers enjoy the visual appeal and authentic atmosphere of the rooms, often described as feeling like stepping back into the 1960s, but with modern conveniences. Features like small balconies provide a pleasant touch for those who wish to enjoy a morning coffee with a view.
However, feedback on room size varies with some guests finding their accommodations smaller than expected, particularly those on higher floors. Additionally, some rooms require updates and minor repairs to match the overall luxurious feel of the hotel and elements such as lighting and window functionality have left some guests wanting more.
The pleasant and efficient service from the staff, combined with the hotel's quiet, leafy neighborhood near the city center, enhances the overall experience. Despite a few maintenance issues and occasional noise from the air conditioning, the hotel’s elegant charm and refined comfort make it an appealing choice for visitors seeking both relaxation and style.
Beds
The beds at the Carlton Ambassador hotel have garnered significant praise for their comfort and cleanliness. Guests consistently describe the bedding as comfortable with many specific mentions of soft, clean and large beds. The pillows also received positive remarks for adding to the overall comfort. For families, the hotel provides additional beds for toddlers, which contributes to a restful stay.
Some guests highlight the delightful experience of sleeping on memory foam mattresses and super comfortable beds, which they describe as ultra-comfortable and blissful. The rooms themselves also add to the overall comfort, being described as clean, large and cozy.
However, there are a few mixed reviews regarding the firmness of the mattresses. While many guests appreciate the soft and comfortable beds, some found the mattresses a bit too soft, leading to an uncomfortable sleep experience. Others encountered hard and high beds, which were not to their liking. Despite these occasional drawbacks, the overwhelmingly positive feedback indicates that most guests found their sleeping experience at the Carlton Ambassador to be highly satisfactory.
Cleanliness
The Carlton Ambassador receives commendable praise for its cleanliness from guests. The rooms and bathrooms are often highlighted as clean, spotless and well-maintained, contributing to an overall positive impression. Despite a few concerns about detailed cleaning and specific areas such as bathroom seals and chair hygiene, guests generally find the hotel's cleanliness top-notch. The rooms are reported to be spacious, comfortable and neat, ensuring a pleasant stay for visitors. However, minor issues such as musty smells, mold in shower doors and the need for attention in corners and details do crop up occasionally. Overall, the Carlton Ambassador is well-regarded for maintaining a clean and comfortable environment, though there are areas that could benefit from more focused cleaning efforts.
Staff
Guests consistently praise the staff at Carlton Ambassador as being remarkably friendly, helpful and welcoming. Receptionists receive specific commendations for their warm greetings, efficiency and readiness to assist with any inquiries or needs. The courteous and attentive service extends throughout the hotel with staff described as knowledgeable and accommodating. Although there are a few mentions of some staff members lacking attentiveness, particularly during breakfast, the general consensus suggests that most of the team is proactive and service-oriented. Staff interactions also highlight their multilingual abilities and willingness to help non-residents, making guests feel especially valued and comfortable from check-in to check-out. Despite occasional critiques, the overall impression of the staff is overwhelmingly positive, contributing significantly to an enjoyable hotel experience.
Wi-Fi
The WiFi experience at the Carlton Ambassador has received mixed reviews from guests. While some guests found the Wi-Fi to be good, indicating the availability of a reliable connection, others mentioned areas where improvement is needed. There were reports of disruptions in internet service and comments about the public Wi-Fi needing enhancement. Some guests indicated that the Wi-Fi was super slow, which may affect those needing a fast connection. Overall, the Wi-Fi strength generally received a fair rating, but there are varying opinions on its consistency and speed.
Parking
The Carlton Ambassador offers several parking options that are generally convenient, though there are some challenges to be aware of. While parking directly at the hotel is possible, the spaces are limited and it is essential to reserve in advance due to high demand. The cost for parking at the hotel is €22.50 per night.
Guests appreciated the alternative of nearby public parking garages, such as Mauritskade, which is within a five-minute walk and offers discounted rates. This arrangement has been described as pleasant and easy. The hotel also provides a storage area for bicycles, adding to the convenience for cyclists.
However, there is occasional confusion regarding the parking policy and some guests have reported issues with reserved spots not being available upon arrival, though these incidents were resolved with refunds. It is also noted that parking in and around the hotel can be expensive and additional charges are generally expected.
For those planning to drive, it is highly recommended to reserve parking in advance due to limited availability. Despite the occasional challenges, the alternative solutions and discounts on nearby garages help make parking a manageable aspect of a stay at Carlton Ambassador.
Nightlife
Carlton Ambassador is situated in a beautiful and vibrant neighborhood in The Hague, close to several restaurants, cafes and a variety of Italian eateries. The location is fantastic, offering visitors a nice view and a quiet atmosphere despite its central position. The lively streets and nightlife of the area contribute to an energetic ambiance with numerous bars and entertainment options. Noise from the vibrant surroundings doesn't reach the rooms, ensuring a peaceful stay while still being in proximity to the lively center of The Hague.
4 Star
Located right across from the Canadian Embassy, Carlton Ambassador is often described as a well-maintained 4-star hotel that mostly meets expectations for its rating. Many guests appreciate the plush standard double rooms and the central city location. The accommodation quality is frequently noted to deserve its 4-star rating and the service provided is generally seen as matching this level.
However, some aspects detract from the overall impression. Guests have voiced frustrations about aging facilities and noisy air conditioning. The breakfast service was particularly singled out with some considering it subpar for a 4-star establishment. Issues were also raised about the hotel's presentation online with several comments about misleading photos and false representation of facilities, especially regarding car rentals.
Despite these drawbacks, the hotel is regarded as offering good value for money and is recommended more for couples due to its amenities and atmosphere. Yet, potential visitors should be cautious about certain exaggerations in the hotel's advertising.
Business
The Carlton Ambassador is well-regarded for its suitability for business travelers. Guests particularly appreciate the availability of essential business resources, including a business center and meeting rooms, which cater to the needs of work trips. The hotel also features well-equipped work desks, enhancing productivity during stays. The facilities are not only tailored for business use but are also reasonably priced, offering good value for money. These attributes make the Carlton Ambassador a strong choice for those on business trips or short city stays, ensuring both comfort and convenience.
Accessible
The Carlton Ambassador offers a pleasant and accessible stay for guests with disabilities, thanks to its excellent location and availability of public transport. The hotel is easy to reach, situated just 25 minutes from the central station and features a tram station right outside its door. This prominent public transport connection makes it convenient for guests to travel to and from the hotel effortlessly.
However, it is vital to note that not all rooms are designed for full accessibility. It is recommended to explicitly request an accessible room when booking to ensure the best possible experience. Despite this, the overall ease of access and the availability of facilities like bicycle parking contribute to a generally positive experience for guests with disabilities.
Historic
Located in the diplomatic quarter of The Hague, the Carlton Ambassador offers guests an experience that exudes a historic flair. This beautifully conserved historic building, although renovated, retains its vintage style, transporting visitors to another era. The hotel is adorned with classic decor, radiating a classic old-England ambiance that is both elegant and reminiscent of British influence. Guests can expect beautifully furnished rooms that capture the essence of a traditional hotel, featuring a quaint architecture that seamlessly blends comfort with nostalgia.
The hotel's historic vibe is complemented by its surroundings with views of historic landmarks and proximity to the Mauritshuis museum. The Carlton Ambassador's classic style and somewhat British-inspired decor make it a perfect choice for those seeking a charming getaway in a setting that feels like stepping back in time. Whether it's the 1960 feeling or the beautiful historic building itself, this hotel offers a delightful blend of old-world charm and modern comfort.
Romantic
The Carlton Ambassador offers a romantically charming experience characterized by elegantly designed rooms and luxurious furnishings that create a cozy and intimate atmosphere. Guests often highlight the beautifully decorated rooms with scenic views, enhancing the romantic ambience of the stay. The beautifully adorned terrace adds to the enjoyment, making it perfect for couples planning a romantic getaway. Nestled in a beautiful neighborhood with quaint cafes and shops, the hotel provides a vintage, timeless feel, adding a unique touch to the overall romantic experience.
No, Carlton Ambassador doesn't have any pool.
No, a spa isn't available at Carlton Ambassador.
No, Carlton Ambassador doesn't allow dogs.
Yes, parking facilities are available at Carlton Ambassador.