Hôtel du Domaine, centre de villégiature et de congrès

Thetford Mines 46.10006200, -71.27487500 , 755, 9e Rue Sud (Show on Map)
8.5
Very Good


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Summary of reviewsHôtel du Domaine, centre de villégiature et de congrès, is widely acclaimed for its mesmerizing location and serene environment, making it a prime choice for visitors seeking both relaxation and activity in a picturesque setting. Guests are enchanted by the stunning views of the lake, the modern urban style and the peaceful atmosphere surrounded by natural beauty. The hotel’s proximity to city centers and meeting places, complemented by well-maintained facilities such as a lovely beach and spacious rooms, further enhances its appeal. The variety of activities and family-friendly accommodations make it a popular destination for small families.

The breakfast buffet receives generally positive reviews with many finding the Sunday brunch particularly commendable in terms of variety and quality. However, there are mixed sentiments about the Saturday breakfast and the desire for breakfast to be included in the room price. Despite these points, guests appreciate the excellent service provided by the restaurant staff.

Dining at the hotel offers various experiences with many praising the well-prepared and flavorful dishes. The knowledgeable chefs and quality cuisine at the restaurant and pub are often highlighted. Nevertheless, some guests reported dissatisfaction with the value of dinners, specific dishes and occasional slow service. Additionally, limited operating days of the restaurant posed inconvenience for some.

Guests are generally impressed with the modern, spacious and impeccably clean rooms, which feature amenities like microwaves, balconies and large bathrooms. Comfortable beds, cozy surroundings and spectacular views contribute to a delightful stay. Families appreciate the entertainment options available and executive suites stand out for their space and cleanliness.

The hotel's exceptional cleanliness is frequently commended, alongside its stylish and user-friendly ambiance. Although there are occasional lapses in public restroom cleanliness and room maintenance, the majority of guests find the hotel's cleanliness and decor highly satisfactory.

Staff interactions receive mixed reviews. Many visitors praise the friendly, courteous and professional service, particularly at the reception and restaurant. However, some guests reported issues with staff training, responsiveness and empathy. The hotel's facilities, including swimming and spa amenities, are generally lauded. Guests enjoy the heated pools, spas and scenic views, despite minor issues such as maintenance and amenities not meeting some expectations.

Overall, Hôtel du Domaine stands out as an excellent destination with beautiful surroundings, modern amenities and high standards of comfort and cleanliness, although there are areas for improvement in staff service and dining experiences.
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Hotel near Golf Courses
Hôtel du Domaine is located near the Club de Golf et Curling de Thetford Mines. This hotel offers proximity to a picturesque golf course and provides facilities for a relaxing stay after a day of golfing.

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Room Types
Junior Suite - One King Bed The air-conditioned suite has 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. Boasting a patio, this suite also features soundproof walls, a coffee machine and a flat-screen TV with cable channels. The unit has 1 bed.

Junior Suite One Queen Bed - Disability Access This air-conditioned suite is comprised of a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit has 1 bed.

Junior Suite Two Queen beds This air-conditioned suite is comprised of a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit has 2 beds.

Junior Suite 1 King Bed Lake View This air-conditioned suite is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with lake views. The unit has 1 bed.

Junior Suite 1 Queen Bed - Disability access - Lake View This air-conditioned suite is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with lake views. The unit has 1 bed.

Junior Suite with Two Queen Beds Lake View This air-conditioned suite is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with lake views. The unit has 2 beds.

Executive Suite 1 King Bed and Sofa Bed The spacious suite features air conditioning, soundproof walls, a balcony with lake views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.

Junior Suite with King Bed and Sofa Bed This air-conditioned suite includes a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit offers 2 beds.

Junior Suite - King Bed and Sofa Bed - Lake View This air-conditioned suite is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with lake views. The unit has 2 beds.

Comfort King Room - Disability Access - Lake View The spacious double room provides air conditioning, soundproof walls, a balcony with lake views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.

Comfort 1 Queen Bed and Murphy Bed Lake View This air-conditioned quadruple room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with lake views. The unit offers 2 beds.

Comfort, Two Queen Beds This air-conditioned quadruple room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit has 2 beds.

Comfort, Two Queen Beds Lake View This air-conditioned quadruple room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with lake views. The unit has 2 beds.

About Hôtel du Domaine, centre de villégiature et de congrès
License: 293591
Guest Reviews
8.5
Very Good
Location
Hôtel du Domaine is celebrated for its stunning views and excellent location, making it an ideal destination for visitors. The hotel is beautifully situated with superb landscapes and a modern urban style, offering peace and tranquility amidst a scenic environment. Many guests rave about the amazing views of the lake from their rooms and the serene atmosphere surrounded by trees and natural beauty.

It's a perfect spot for small families with various activities and accommodations to suit different needs. The proximity to meeting places and accessibility to complementary services further enhances its appeal. Guests have praised the hotel's efforts to maintain cleanliness and modern decor, contributing to a comfortable stay.

The hotel's facilities, including a lovely beach and spacious rooms with lounge chairs, are noted for their quality. Its location, which is a short drive from the city center, provides both convenience and a peaceful retreat. The tranquil surroundings and the beauty of the landscape make Hôtel du Domaine a highly recommended choice for those seeking both relaxation and activities in a picturesque setting.

Breakfast
Guests at Hôtel du Domaine, centre de villégiature et de congrès, had a mixed but generally positive experience with the hotel's breakfast offerings. Many praised the breakfast buffet, describing it as exceptional, excellent and very good. The Sunday brunch, in particular, received high accolades for its variety and quality with visitors enjoying the plentiful options and deeming it a must-try. However, some guests noted a disappointment in the Saturday morning breakfast choices and expressed a desire for the breakfast to be included in the room price. Despite these concerns, the service was frequently highlighted for its quality with the restaurant staff receiving compliments for their excellent service and attentiveness. While a few found the breakfast average, the overall sentiment leans towards satisfaction with the morning meal experience at the hotel.

Dinner
Hôtel du Domaine, centre de villégiature et de congrès offers a mixed dining experience according to guest feedback. Many reviewers praised the excellent food at the hotel's various dining venues, including the breakfast buffet and meals at the restaurant and pub. Diners enjoyed well-prepared, flavorful dishes, applauding the chef for fantastic culinary work. However, some guests faced dissatisfaction with elements such as the value of high-priced dinners and specific dishes that didn't meet expectations, like tough ribs and oily salads. Service was occasionally slow and some guests noted issues with order accuracy. Additionally, the restaurant's limited operating days meant that on certain evenings, onsite dining options were unavailable, which can be inconvenient for guests. Despite some challenges, the overall consensus highlights a generally positive and enjoyable dining experience.

Rooms
Hôtel du Domaine, centre de villégiature et de congrès, in Thetford impresses guests with its beautifully modern and impeccably clean rooms. Visitors frequently highlight the spaciousness and tasteful design of the accommodations, noting that the rooms are well-equipped with amenities like microwaves and balconies with chairs. Comfort is paramount with numerous mentions of cozy, comfortable beds and tranquil surroundings.

The rooms offer spectacular views, contributing to an overall enchanting experience on the site. Many reviews praise the brightness and contemporary style of the rooms, as well as their consistent cleanliness. Guests appreciated the large bathrooms and showers and the quality bedding provided.

Families with children enjoyed entertainment options like games on the TV, adding an extra layer of convenience and enjoyment to their stay. The executive suites are particularly noted for being spacious and impeccably maintained. Despite some opinions on prices being a bit high, the general consensus highlights the excellent quality of the facilities and the welcoming, friendly staff.

The hotel also boasts modern amenities and a delicious on-site restaurant, enhancing the overall guest experience. The surrounding landscape and views of the lake are frequently described as breathtaking, further solidifying Hôtel du Domaine as a top choice for relaxation and leisure in the area.

Beds
The bed situation at Hôtel du Domaine, centre de villégiature et de congrès, has garnered a variety of reviews from guests. The majority have praised the comfort of the beds with many highlighting the use of cozy and extremely comfortable bedding. Guests frequently mentioned experiencing a good night's sleep thanks to the comfort and quality of both the beds and pillows, particularly appreciating the king-sized options.

However, it’s not all positive feedback; a few guests found the beds too soft or mentioned discomfort, leading to backaches. One specific room, 214, had a mattress where the springs could be felt, detracting from the overall comfort experience.

In general, the hotel seems to maintain a high standard of bed comfort, but there may be occasional discrepancies that affect some guests' experiences.

Cleanliness
Hôtel du Domaine, centre de villégiature et de congrès, receives high marks for its modern aesthetics and pristine cleanliness. Visitors frequently praise the hotel for being spotlessly clean and remark that it offers impeccable cleanliness throughout the premises. Many guests highlight the spacious rooms and incredible views, along with a peaceful and quiet atmosphere. The estate is noted for investing significantly in both cleanliness and room equipment, ensuring a comfortable stay for visitors. Friendly and courteous staff further enhance the pleasant experience.

Despite these positive reviews, some have noted occasional lapses in room cleanliness and maintenance, along with less-than-adequate cleaning of public restrooms. A few guests also observed issues such as dust on the furniture and lack of sun loungers by the pool. Nevertheless, the overall feedback remains overwhelmingly positive with most guests finding the establishment clean, stylish and user-friendly.

Staff
Visitors to Hôtel du Domaine have highlighted a mix of experiences with the hotel staff, reflecting both positive and areas for improvement. On the bright side, many guests appreciated the friendly, welcoming and courteous demeanor of the personnel, noting their professionalism and understanding attitude. Specific commendations were made for exceptional service at both the reception and the pub restaurant, which contributed to a comfortable and pleasant stay for many.

However, some reviews pointed out significant shortcomings. Issues such as lack of training, insufficient supervision and absence of empathy towards elderly guests were mentioned. Furthermore, there were complaints regarding staff not being well-informed about local places to visit and difficulties with answering reservations or phone calls at the front desk. Instances of staff shortage and young, potentially overworked employees also came up, reflecting an overall inconsistency in service quality.

While new and clean facilities, along with the general friendliness of the staff, provided a positive experience for many, it's evident that enhanced training and greater reliability in handling guest requests could significantly improve the service at Hôtel du Domaine.

Spa
The spa at Hôtel du Domaine, centre de villégiature et de congrès has generally received positive feedback for its amenities and overall experience. Guests appreciated the dual spas and the heated pool, describing the setup as very enjoyable and truly pleasant. The scenic views from the spa area also add to the relaxing atmosphere, contributing to a memorable experience. The attached Noah Spa is a noteworthy feature, providing guests with additional convenience. On-site, the great restaurant and excellent service from the staff further enhance the stay.

However, a few areas for improvement were noted, including non-functional sections in the indoor circuit and some water jets not working properly. Additionally, there were mentions of cleanliness issues and the spa water having an unpleasant odor. Despite these drawbacks, the spa remains a highlight for many visitors, offering a pleasant retreat with beautiful surroundings and comprehensive facilities.

Pool
Hôtel du Domaine offers a variety of aquatic amenities that guests have consistently noted in their reviews. The heated pool and hot tub are widely appreciated, providing a pleasant experience with true relaxation. The cleanliness of the spa stands out as a positive aspect, making the visit even more enjoyable. Guests also frequently mention the hotel's beautiful views, especially from the poolside on the 4th floor, which adds an extra layer of enjoyment to their stay.

In addition to the pool, the access to a small beach by the lake is another highlight, although some guests have noted there is no access to the lake for swimming. The overall setting is described as absolutely beautiful, enhancing the appeal of the aquatic facilities.

However, some issues have been pointed out, such as the pool being too small for the size of the site and a lack of chairs available for pool users. There have also been instances where the pool was out of order and some felt that the pool closes earlier than those at other hotels.

Despite these minor drawbacks, the heated pool, hot tub and serene lakefront atmosphere are highly valued for creating a soothing and memorable getaway.


Yes, Hôtel du Domaine, centre de villégiature et de congrès has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Hôtel du Domaine, centre de villégiature et de congrès.

Yes, Hôtel du Domaine, centre de villégiature et de congrès welcomes dogs.

Yes, parking facilities are available at Hôtel du Domaine, centre de villégiature et de congrès.

Yes, Hôtel du Domaine, centre de villégiature et de congrès has a gym.

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