Pentland Hotel
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Summary of reviewsThe Pentland Hotel in Thurso stands out as a highly regarded choice for travelers, combining a prime location with exceptional service and amenities. Situated conveniently near the train station and town center, it also provides easy access to the beautiful coastline and the ferry to the Orkney Islands, making it a strategic stop for those traveling on the NC500 route.
Guests frequently laud the hotel's breakfast offerings, which feature a generous variety of hot and cold options, highlighted by a standout full Scottish breakfast. The dining experience extends seamlessly into dinner, with a notable evening menu in the hotel's restaurant and bar, which receive high praise for quality, variety, and value. The Sunday carvery and signature dishes like fish and chips are particular favorites.
The hotel's rooms are consistently praised for their spaciousness, cleanliness, and comfort. They provide a cozy and quiet retreat with modern amenities, topped with quality linens and comfortable beds, ensuring a restful stay. Despite some areas showing signs of age, the hotel's commitment to cleanliness remains evident.
The Pentland Hotel's staff are often described as its greatest asset, earning accolades for their friendliness, helpfulness, and dedication to guest satisfaction. Their warm hospitality contributes significantly to the hotel's overall appeal.
While offering reliable Wi-Fi service, there are occasional reports of connectivity issues, which are balanced by the generally positive guest experiences. The hotel also garners appreciation for its dog-friendly policies, creating a welcoming environment for pets with thoughtful amenities.
Pentland Hotel effectively balances its historic charm with modern comforts, providing excellent value for money. While some areas may benefit from updates, the overall experience—marked by superb service, exceptional dining, and a convenient location—makes it a favored choice for both short and extended stays.
Categories
Guests frequently laud the hotel's breakfast offerings, which feature a generous variety of hot and cold options, highlighted by a standout full Scottish breakfast. The dining experience extends seamlessly into dinner, with a notable evening menu in the hotel's restaurant and bar, which receive high praise for quality, variety, and value. The Sunday carvery and signature dishes like fish and chips are particular favorites.
The hotel's rooms are consistently praised for their spaciousness, cleanliness, and comfort. They provide a cozy and quiet retreat with modern amenities, topped with quality linens and comfortable beds, ensuring a restful stay. Despite some areas showing signs of age, the hotel's commitment to cleanliness remains evident.
The Pentland Hotel's staff are often described as its greatest asset, earning accolades for their friendliness, helpfulness, and dedication to guest satisfaction. Their warm hospitality contributes significantly to the hotel's overall appeal.
While offering reliable Wi-Fi service, there are occasional reports of connectivity issues, which are balanced by the generally positive guest experiences. The hotel also garners appreciation for its dog-friendly policies, creating a welcoming environment for pets with thoughtful amenities.
Pentland Hotel effectively balances its historic charm with modern comforts, providing excellent value for money. While some areas may benefit from updates, the overall experience—marked by superb service, exceptional dining, and a convenient location—makes it a favored choice for both short and extended stays.
Dog Friendly Hotel
The Pentland Hotel is dog-friendly, allowing dogs for an additional fee per stay. Guests are required to inform the hotel in advance to ensure appropriate room allocation.
Cheap Hotel
This hotel in Wick offers budget accommodation in Caithness. It is suited for travelers exploring the northern Highlands.
3-Star Hotel
Situated in Wick, Caithness, this hotel offers comfortable accommodations with a central location. The hotel is known for its convenient amenities and friendly service.
Family Friendly Hotel
Business Hotel
Guest Reviews
Nestled in the heart of Thurso, the Pentland Hotel enjoys a prime location that makes exploring the town a breeze. Just a short walk brings guests to the train station and the charming town center, while the beautiful coastline is also easily accessible. This central positioning is not only ideal for those traveling on the NC500 route, but also perfect for catching the ferry to Orkney Islands.
The hotel’s classic architecture adds a touch of elegance, harmonizing with its modern amenities and clean, comfortable rooms. Guests find the vicinity dotted with amenities including shops, attractions, and convenient transport links, offering an excellent base for both leisure and onward travel. The welcoming and accommodating staff complement the impressive location with their warmth and hospitality, ensuring a memorable and pleasant stay. Whether it's a pit stop on your journey or a destination in itself, the Pentland Hotel stands out for its unbeatable location and overall value.
At Pentland Hotel, the breakfast experience consistently receives accolades from guests for its quality and variety. Many reviews highlight the generous and excellent spread, showcasing a wide range of hot and cold options, making it a perfect start to the day. Dishes like the full Scottish breakfast and freshly made scrambled eggs are repeatedly praised. The breakfast is not only plentiful but also well-presented and cooked to a high standard.
Guests appreciate the helpful and friendly staff, adding to the pleasant dining experience. The buffet style, allowing guests to help themselves, offers enough variety to cater to different tastes, though some note that pre-prepared hot food can occasionally miss the mark in freshness.
Overall, the hotel’s breakfast often exceeds expectations, with numerous reviews noting it as a standout part of their stay. While a few mention the food could be hotter, especially towards the end of service, it remains an exceptional feature that many guests enjoy and recommend.
Nestled in the heart of travel convenience, the Pentland Hotel offers a dining experience that leaves a lasting impression on its guests. The restaurant, known for its exceptional food, serves up top-quality dishes that cater to a variety of palates. Both breakfast and dinner receive rave reviews for their excellence, with diners especially recommending the evening menu as a must-try. The dining environment is pleasant, offering a range of choices at reasonable prices, making it an ideal spot after a long day of exploration.
The hotel's dining options extend beyond the main restaurant to include the bar, where guests can enjoy delicious, value-for-money meals. From the beloved fish and chips to the tastefully crafted pie, there's something to satisfy every craving. The Sunday carvery is a particular standout, regarded as outstanding by patrons who relish the sumptuous buffet spread.
Attentive and friendly staff enhance the dining experience, offering helpful service that complements the delightful meals. Whether guests are starting the day with a hearty breakfast before catching a ferry or unwinding with a tasty bar meal, the Pentland Hotel ensures a satisfying culinary experience. The inviting setting of the dining room is perfect for romantic dinners, family gatherings, or casual nights out, making it a versatile choice for any dining occasion. Overall, the Pentland Hotel promises great food at fantastic value, with a superb menu that continues to impress those who visit.
Pentland Hotel is praised for its clean and comfortable accommodations, with guests consistently highlighting the spacious and well-appointed rooms. Many visitors appreciate the pleasant views and quiet ambiance, especially in rooms overlooking Thurso or those set in a serene house adjacent to the hotel, complete with a walled garden. The rooms are well-equipped, offering modern facilities and a homely feel that adds to the comfort of the stay.
Most guests find the rooms to be nicely sized, with several comments on the unexpected spaciousness, providing enough room for families without feeling cramped. The cleanliness and comfort of the beds are universally appreciated, with guests noting the heavy, thick quilts that ensure warmth. Rooms offer good amenities like TVs and lighting, making the stay even more pleasant.
While the majority of rooms are described positively, a few guests mention that some rooms appear dated and could benefit from modernization or a bit of decorative attention. However, even these rooms maintain the essential standards of cleanliness and comfort. Staff interaction also receives commendation, with a notable mention of their friendliness and helpfulness, enhancing the overall experience at the hotel.
Overall, Pentland Hotel offers a solid accommodation experience with clean, comfortable, and well-equipped rooms that cater well to both short and extended stays. The hotel is perfectly suited for those seeking a quiet retreat with the convenience of modern facilities.
At Pentland Hotel, guests generally seem pleased with the comfort of the beds provided, noting the restful and cozy experience they offer. Many reviews highlight the high-quality linens and pillows, enabling a restorative night's sleep. Visitors frequently describe the beds as very comfortable or super comfortable, with some specifically appreciating larger bed sizes. The inviting atmosphere of the rooms, often described as cozy and calm, enhances the sleep experience. However, there are occasional remarks suggesting variability in bed comfort, with some finding them too firm or hard—an aspect that may not suit every preference. Despite some mixed feedback regarding comfort, the overall consensus points towards a satisfying and restful stay, complemented by well-equipped rooms and the hotel's generally quiet ambiance at night.
Nestled in the heart of Thurso, Pentland Hotel offers a stay that prioritizes cleanliness and comfort. Despite its charming old-world appeal, the hotel consistently maintains high standards of sanitation, with many guests highlighting the spotlessly clean rooms and gleaming bathrooms. The common areas and rooms are described as tidy, spacious, and equipped with essential amenities. While some areas of the hotel, particularly the bathrooms, show signs of age and require attention, the dedication to cleanliness remains apparent. Guests appreciate the warm and comfortable atmosphere of the rooms, contributing to an overall pleasant experience. The friendly and helpful staff further enhance the stay, ensuring that both cleanliness and service leave a lasting positive impression.
Pentland Hotel in Thurso is widely praised for its exceptional staff, making it a standout choice for travelers. Guests consistently comment on the staff's friendliness and helpfulness, noting that they are accommodating, welcoming, and really make visitors feel at ease. Whether interacting with reception, breakfast servers, or room service personnel, guests appreciate the warm and professional demeanor exhibited throughout the hotel. Many mention specific employees who went out of their way to ensure a pleasant stay, with cheerful greetings and attentive service.
The staff's kindness and courteousness enhance the overall experience, with several guests highlighting their willingness to assist with any requests and provide helpful information. The positive atmosphere created by the team contributes significantly to the hotel’s appeal, and this exceptional hospitality is a recurring theme in guest reviews. Despite occasional mentions of confusion or less welcoming interactions, the dedication and friendliness of the majority of the team continue to leave a lasting impression on those who stay at the Pentland Hotel.
Pentland Hotel offers a mixed experience when it comes to Wi-Fi connectivity, with several guests highlighting positive aspects despite some drawbacks. For many, the Wi-Fi in this hotel is fast and reliable, with excellent coverage throughout the building. Guests appreciate this efficient service, which allows for seamless work and leisure activities. The pleasant surprise of good signal strength in the rooms further enhances the convenience offered by the hotel's network.
However, the connection does have its inconsistencies, with some visitors reporting that the Wi-Fi was temperamental, dropping out frequently despite showing decent speed at times. While others had significant issues, noting that the internet connectivity was poor during their stay.
Pentland Hotel provides free Wi-Fi, a valued amenity that aligns with travelers' expectations for modern accommodations. Overall, the hotel offers satisfactory Wi-Fi service with substantial room for improvement, making it an option worth considering for those who prioritize connectivity during their travel experience.
Pentland Hotel provides a solid option for travelers seeking good value without compromising on essential comforts. Guests note that the hotel offers an enjoyable stay, citing the cleanliness of the facilities and the excellent food served, especially the noteworthy carvery, as highlights. The staff receive positive remarks for their good service, further enhancing the experience. While the hotel fulfills the basics well, its decor reflects a bygone era, and the accommodations appear outdated and in need of renovation, which may not align with expectations set by its photographs. Despite these aesthetic concerns, the hotel's value for money, including a satisfying cooked breakfast, remains a consistent theme, making it a practical choice for those on a budget.
The Pentland Hotel stands out as a welcoming haven for dog enthusiasts, with thoughtful amenities that cater to both human and canine guests. The hotel impresses with its warm Scottish hospitality, ensuring a comfortable stay for everyone. Guests can expect convenient provisions such as dog blankets, bowls, towels, and treats, making it easier to travel with pets. The staff's genuine affection for dogs is apparent, as they are attentive and arrange special treats for furry companions.
The hotel offers a cozy atmosphere, perfect for dining in on colder days, with hearty meals like a hot breakfast to energize guests for their adventures, such as a ferry ride to Orkney. Rooms are designed to accommodate families, providing essential privacy with connecting spaces. Although pet-friendly spaces are somewhat limited to the reception area and guest rooms, the overall experience, bolstered by good food and friendly service, remains positive. Whether traveling with children or pets, the Pentland Hotel offers a considerate and pleasant stay.
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Location
The hotel’s classic architecture adds a touch of elegance, harmonizing with its modern amenities and clean, comfortable rooms. Guests find the vicinity dotted with amenities including shops, attractions, and convenient transport links, offering an excellent base for both leisure and onward travel. The welcoming and accommodating staff complement the impressive location with their warmth and hospitality, ensuring a memorable and pleasant stay. Whether it's a pit stop on your journey or a destination in itself, the Pentland Hotel stands out for its unbeatable location and overall value.
Breakfast
Guests appreciate the helpful and friendly staff, adding to the pleasant dining experience. The buffet style, allowing guests to help themselves, offers enough variety to cater to different tastes, though some note that pre-prepared hot food can occasionally miss the mark in freshness.
Overall, the hotel’s breakfast often exceeds expectations, with numerous reviews noting it as a standout part of their stay. While a few mention the food could be hotter, especially towards the end of service, it remains an exceptional feature that many guests enjoy and recommend.
Dinner
The hotel's dining options extend beyond the main restaurant to include the bar, where guests can enjoy delicious, value-for-money meals. From the beloved fish and chips to the tastefully crafted pie, there's something to satisfy every craving. The Sunday carvery is a particular standout, regarded as outstanding by patrons who relish the sumptuous buffet spread.
Attentive and friendly staff enhance the dining experience, offering helpful service that complements the delightful meals. Whether guests are starting the day with a hearty breakfast before catching a ferry or unwinding with a tasty bar meal, the Pentland Hotel ensures a satisfying culinary experience. The inviting setting of the dining room is perfect for romantic dinners, family gatherings, or casual nights out, making it a versatile choice for any dining occasion. Overall, the Pentland Hotel promises great food at fantastic value, with a superb menu that continues to impress those who visit.
Rooms
Most guests find the rooms to be nicely sized, with several comments on the unexpected spaciousness, providing enough room for families without feeling cramped. The cleanliness and comfort of the beds are universally appreciated, with guests noting the heavy, thick quilts that ensure warmth. Rooms offer good amenities like TVs and lighting, making the stay even more pleasant.
While the majority of rooms are described positively, a few guests mention that some rooms appear dated and could benefit from modernization or a bit of decorative attention. However, even these rooms maintain the essential standards of cleanliness and comfort. Staff interaction also receives commendation, with a notable mention of their friendliness and helpfulness, enhancing the overall experience at the hotel.
Overall, Pentland Hotel offers a solid accommodation experience with clean, comfortable, and well-equipped rooms that cater well to both short and extended stays. The hotel is perfectly suited for those seeking a quiet retreat with the convenience of modern facilities.
Beds
Cleanliness
Staff
The staff's kindness and courteousness enhance the overall experience, with several guests highlighting their willingness to assist with any requests and provide helpful information. The positive atmosphere created by the team contributes significantly to the hotel’s appeal, and this exceptional hospitality is a recurring theme in guest reviews. Despite occasional mentions of confusion or less welcoming interactions, the dedication and friendliness of the majority of the team continue to leave a lasting impression on those who stay at the Pentland Hotel.
Wi-Fi
However, the connection does have its inconsistencies, with some visitors reporting that the Wi-Fi was temperamental, dropping out frequently despite showing decent speed at times. While others had significant issues, noting that the internet connectivity was poor during their stay.
Pentland Hotel provides free Wi-Fi, a valued amenity that aligns with travelers' expectations for modern accommodations. Overall, the hotel offers satisfactory Wi-Fi service with substantial room for improvement, making it an option worth considering for those who prioritize connectivity during their travel experience.
3 Star
Dog Friendly
The hotel offers a cozy atmosphere, perfect for dining in on colder days, with hearty meals like a hot breakfast to energize guests for their adventures, such as a ferry ride to Orkney. Rooms are designed to accommodate families, providing essential privacy with connecting spaces. Although pet-friendly spaces are somewhat limited to the reception area and guest rooms, the overall experience, bolstered by good food and friendly service, remains positive. Whether traveling with children or pets, the Pentland Hotel offers a considerate and pleasant stay.
No, Pentland Hotel doesn't have any pool.
No, a spa isn't available at Pentland Hotel.
Yes, Pentland Hotel welcomes dogs.
No, parking facilities aren't available at Pentland Hotel.
No, Pentland Hotel doesn't have a gym.
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