Tijuana32.51794000,
-117.00296000,
Paseo De Los Heroes, 18818 Zona Rio(Show on Map)
8.2
Very Good
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Summary of reviewsHoliday Inn Tijuana Zona Rio by IHG is celebrated for its strategic location, offering guests convenient access to vital spots in Tijuana, including the border crossing and nearby restaurants. Situated in a quiet and safe area, the hotel provides a tranquil environment complemented by cleanliness and comfort. Guests appreciate the excellent breakfast buffet, which stands out for its variety and authentic Mexican cuisine. The attentive and friendly staff enhance the dining experience, contributing to its reputation as a recommended feature.
Rooms at this hotel are generally praised for comfort and cleanliness, with daily maintenance ensuring a pleasant stay. Although some guests note minor issues like outdated furniture and poor ventilation due to sealed windows, the overall comfort is prominent, making it an appealing choice for a restful visit. Cleanliness is consistently lauded, with the property maintaining a high standard across all areas, and guests express appreciation for the clean environment and professional staff service.
The staff at Holiday Inn Tijuana Zona Rio exceed expectations in hospitality, known for their warmth, attentiveness, and readiness to assist. Their dedication to providing excellent service leaves a memorable impression, contributing positively to guests' overall experiences. The comfortable beds are another highlight, with guests noting the quality of the mattress and linens, although a few variances in preference for firmness are mentioned.
Overall, Holiday Inn Tijuana Zona Rio by IHG offers a positive experience characterized by its advantageous location, commendable cleanliness, exceptional staff service, and comfortable amenities, making it a popular choice for travelers in Tijuana. Show more
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Categories
Hotel near Golf Courses
While not directly on a golf course, its location in Zona Rio provides convenient access to nearby golf courses and other attractions. The hotel offers standard amenities suitable for travelers.
Hotel with Spa
Providing a convenient location in Zona Rio, this hotel includes spa facilities for guests seeking relaxation. It combines comfort with easy access to the city's attractions.
Hotel with Swimming Pool
The Holiday Inn Tijuana Zona Rio by IHG features swimming pool facilities. It is conveniently located in the Zona Rio area.
Outdoor Pool
Business Hotel
Offers standard business amenities, including meeting rooms, a business center, and high-speed internet access. Its location in Zona Rio provides easy access to business and commercial areas.
Hotel with Parking
This hotel offers parking facilities for its guests, providing an option for those arriving by car.
4-Star Hotel
Holiday Inn Tijuana Zona Rio by IHG is a reliable choice known for its consistent quality and service. Its location in Zona Rio is convenient for business and leisure travelers. The hotel provides comfortable rooms and a range of amenities.
Hotel with Outdoor Pool
This Holiday Inn location in Zona Rio includes an outdoor pool as one of its key features. It offers a reliable and comfortable stay with the added benefit of a pool for recreation.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Accessible Hotel
Hotel with Gym
Room Types
Standard RoomModern, air-conditioned rooms with free Wi-Fi, flat-screen satellite TV and an iPod docking station. All have a safe, coffee maker and private bathroom with a hairdryer and free toiletries.
Bed type and smoking preference cannot be guaranteed and will be allocated upon arrival.
Standard King Room with Shower BathModern, air-conditioned rooms with free Wi-Fi, flat-screen satellite TV and an iPod docking station. All have a safe, coffee maker and private bathroom with a hairdryer and free toiletries.
Executive Double Room with Two Double BedsModern, air-conditioned rooms with free Wi-Fi, flat-screen satellite TV and an iPod docking station. All have a safe, coffee maker and private bathroom with a hairdryer and free toiletries.
Double Room with Two Double Beds - Non-SmokingModern, air-conditioned rooms with free Wi-Fi, flat-screen satellite TV and an iPod docking station. All have a safe, coffee maker and private bathroom with a hairdryer and free toiletries.
Bed type and smoking preference cannot be guaranteed and will be allocated upon arrival.
Standard King Room with Shower BathModern, air-conditioned rooms with free Wi-Fi, a sofa bed, flat-screen satellite TV and an iPod docking station. All have a safe, coffee maker and private bathroom with a hairdryer and free toiletries.
Standard King Room with Walk-In ShowerModern, air-conditioned rooms with free Wi-Fi, a sofa, flat-screen satellite TV and an iPod docking station. All have a safe, coffee maker and private bathroom with a hairdryer and free toiletries.
Junior SuiteModern, air-conditioned suites with a living room and kitchenette. There is free Wi-Fi, flat-screen satellite TV and an iPod docking station. All have a safe, coffee maker and private bathroom with a hairdryer and free toiletries.
Luxury King SuiteThis suite features air conditioning, ironing facilities, flat-screen satellite TV, a radio, iPod dock and telephone. The bathroom comes with bath or shower, hairdryer and free toiletries.
Standard King Room - Disability AccessThis room features air conditioning, ironing facilities, flat-screen satellite TV, a radio, iPod dock and telephone. The bathroom comes with bath or shower, hairdryer and free toiletries.
Guest Reviews
8.2
Very Good
Location
Holiday Inn Tijuana Zona Rio by IHG is highly appreciated for its strategic location, making it an ideal choice for travelers seeking convenience and accessibility. Nestled in a quiet and safe area, the hotel offers proximity to vital spots in Tijuana, including nearby restaurants and the border crossing. Guests frequently commend the location as excellent, with easy access to attractions and essential services, ensuring a calm and pleasant stay. The hotel is also noted for its cleanliness and comfort, with amenities like a great breakfast buffet and friendly staff enhancing the overall experience. While some guests felt it was good but not the best, many consider it a perfect option for lodging given its advantageous position and comprehensive facilities.
Breakfast
Holiday Inn Tijuana Zona Rio by IHG has garnered positive feedback regarding its breakfast offerings. Guests consistently praise the quality of the breakfast, describing it as excellent, very good, and wonderful. The breakfast buffet is highlighted for its variety and authenticity, particularly in showcasing Mexican cuisine, which many guests find delicious and plentiful. Both the food and service receive commendations, with the staff at breakfast being described as fantastic, helpful, and attentive to customers' needs. This contributes to a pleasant and convenient dining experience, making the breakfast a recommended addition to reservations. Despite some remarks about the cost and occasional lack of included items such as coffee, the overall consensus remains favorable, with many guests appreciating the flavorful dishes and the delightful atmosphere offered. The combination of good food and attentive service makes breakfast a standout feature at this hotel.
Rooms
Holiday Inn Tijuana Zona Rio by IHG offers a mixed experience when it comes to its rooms, with a notable emphasis on comfort. Guests consistently describe the rooms as comfortable, highlighting especially the comfort of the beds. Cleanliness is another recurring theme, with many reviews mentioning that rooms are generally clean and are maintained on a daily basis. The spaces are described as functional, with some rooms offering spacious layouts and modern amenities, including bathtubs.
However, the property shows signs of wear and tear, with some guests noting that the facilities and furniture, such as sofa beds, need renovation. Complaints about sealed windows contributing to poor ventilation and noise issues from both traffic and neighboring rooms are also mentioned. Additionally, there are sporadic reports of delayed check-ins and minor issues with room maintenance like flickering lights. Despite these drawbacks, the overall impression emphasizes comfort, making it a reasonable choice for travelers prioritizing a restful experience.
Beds
Holiday Inn Tijuana Zona Rio by IHG generally receives positive feedback for the comfort of its beds. The majority of guests find the beds to be comfortable and appreciate the top-notch quality of the mattress, pillows, and bedding. Cleanliness also stands out, with several reviewers mentioning clean and comfy beds in quiet, safe surroundings. However, there are a few outliers, with some guests mentioning issues such as hard or overly soft beds and specific complaints about odor. Overall, though, the comfort of the beds is a strong point for many visiting this hotel, adding to its appeal as a good value choice in Tijuana.
Cleanliness
Holiday Inn Tijuana Zona Rio showcases an outstanding commitment to cleanliness, earning high praise from guests. The hotel is consistently described as super clean, with comfortable and well-maintained facilities. Many reviews emphasize the excellent cleanliness throughout the lobby, elevators, hallways, and rooms. Guests frequently note that every space within the property, including facilities like the jacuzzi, is generally clean, safe, and comfortable. In addition to the exceptional cleanliness, the staff's friendliness and professionalism greatly enhance the guest experience, offering polite and attentive service that makes visitors feel well-cared-for. Despite a few concerns about specific areas needing renovation, the overall impression is positive, with guests enjoying the clean environment and expressing willingness to return in the future, appreciating both the cleanliness and the favorable location. While a couple of areas could benefit from attention to detail, the blending of cleanliness, safety, and commendable staff service promises a pleasant stay at this Holiday Inn.
Staff
The staff at Holiday Inn Tijuana Zona Rio by IHG consistently receive high praise for their exceptional service and friendliness. Guests frequently describe them as very friendly, attentive, and polite, with many noting their willingness to help at any time. The staff's professionalism and warm demeanor leave a lasting impression, with particular highlights on the excellent service provided at the buffet and the assistance from the front desk team. Cleanliness and safety are also appreciated by guests, adding to the positive experience. The team's dedication to ensuring guests have a pleasant stay is evident, as they go above and beyond to accommodate needs and make guests feel welcome. Overall, the staff's commitment to providing excellent hospitality greatly enhances the experience at this hotel.
Yes, Holiday Inn Tijuana Zona Rio by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Holiday Inn Tijuana Zona Rio by IHG.
No, Holiday Inn Tijuana Zona Rio by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Tijuana Zona Rio by IHG.
Yes, Holiday Inn Tijuana Zona Rio by IHG has a gym.