Sunio City
Tijuana
32.51809900,
-117.01671100
,
Boulevard Agua Caliente 1426 Fraccionamiento Calete
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Summary of reviewsSunio City receives commendable feedback for its prime location, offering guests convenient access to key city areas such as Plaza Rio and the San Isidro border crossing. This central positioning is ideal for visitors with specific destinations in mind, providing easy access to essential sites and amenities.
The breakfast at Sunio City garners mixed reviews. Many guests appreciate the fresh, tasty offerings like chilaquiles and coffee, as well as the friendly service. However, some criticize the limited variety and occasional issues with reheated items and terms not being met for larger bookings.
The quality of the rooms presents a notable concern. Although sometimes described as spacious, frequent issues with cleanliness and maintenance detract from the experience. Complaints about dirty carpets, stained bedding and general neglect are common. Additionally, the lack of essential amenities such as air conditioning or heating, coupled with unpleasant odors, diminishes the overall stay quality.
Cleanliness throughout the hotel is inconsistent with many guests pointing out neglected facilities, dust and mold. While some rooms are clean with fresh beds and hot water, other areas, including bathrooms and towels, suffer from poor upkeep. Maintenance issues like malfunctioning air conditioning further exacerbate these problems.
Staff at Sunio City generally impress guests with their friendliness, attentiveness and helpfulness. Positive interactions with reception and restaurant staff enhance the overall guest experience, ensuring visitors feel comfortable and valued.
Wi-Fi service, on the other hand, is a significant issue. Guests often find the internet connection weak or non-existent, causing considerable inconvenience, especially for those needing reliable connectivity.
The pool area receives positive remarks for its cleanliness and serene ambiance. Families appreciate its suitability for all ages and the addition of a hot tub and the option to enjoy breakfast by the pool are highlights. However, the pool is not heated, sometimes unavailable and disturbances from late-night parties have been reported.
Feedback on the beds is mixed. While some guests find the beds comfortable, there are numerous complaints about sagging mattresses, discomfort and outdated bedding. Poor cleaning practices and worn-out linens also detract from the overall comfort.
In summary, Sunio City boasts a great location and friendly staff but faces significant challenges with cleanliness, maintenance, Wi-Fi reliability and inconsistencies in breakfast offerings and bedding quality. Improvements in these areas could greatly enhance the guest experience.
Categories
The breakfast at Sunio City garners mixed reviews. Many guests appreciate the fresh, tasty offerings like chilaquiles and coffee, as well as the friendly service. However, some criticize the limited variety and occasional issues with reheated items and terms not being met for larger bookings.
The quality of the rooms presents a notable concern. Although sometimes described as spacious, frequent issues with cleanliness and maintenance detract from the experience. Complaints about dirty carpets, stained bedding and general neglect are common. Additionally, the lack of essential amenities such as air conditioning or heating, coupled with unpleasant odors, diminishes the overall stay quality.
Cleanliness throughout the hotel is inconsistent with many guests pointing out neglected facilities, dust and mold. While some rooms are clean with fresh beds and hot water, other areas, including bathrooms and towels, suffer from poor upkeep. Maintenance issues like malfunctioning air conditioning further exacerbate these problems.
Staff at Sunio City generally impress guests with their friendliness, attentiveness and helpfulness. Positive interactions with reception and restaurant staff enhance the overall guest experience, ensuring visitors feel comfortable and valued.
Wi-Fi service, on the other hand, is a significant issue. Guests often find the internet connection weak or non-existent, causing considerable inconvenience, especially for those needing reliable connectivity.
The pool area receives positive remarks for its cleanliness and serene ambiance. Families appreciate its suitability for all ages and the addition of a hot tub and the option to enjoy breakfast by the pool are highlights. However, the pool is not heated, sometimes unavailable and disturbances from late-night parties have been reported.
Feedback on the beds is mixed. While some guests find the beds comfortable, there are numerous complaints about sagging mattresses, discomfort and outdated bedding. Poor cleaning practices and worn-out linens also detract from the overall comfort.
In summary, Sunio City boasts a great location and friendly staff but faces significant challenges with cleanliness, maintenance, Wi-Fi reliability and inconsistencies in breakfast offerings and bedding quality. Improvements in these areas could greatly enhance the guest experience.
Hotel with Parking
Sunio City offers free parking and free self-parking options. On-site parking is available for guests.
Hotel for Honeymoon
Hotel near Nightlife Spots
Hotel with Swimming Pool
Pool Swim Up Bar Outdoor Pool
Hotel with Outdoor Pool
Hotel with Swim Up Bar
Guest Reviews
Sunio City enjoys high praise for its excellent location, placing travelers right in the heart of the city. The hotel is centrally located, providing convenient access to key areas such as Plaza Rio and the San Isidro border crossing, making it an ideal choice for those with specific destinations in mind. Many guests found the proximity to important sites, including the CAS for the visa application process, particularly beneficial. The location consistently meets the needs of visitors, offering easy access to events and necessary amenities. Overall, the prime location stands out as a significant highlight for guests staying at Sunio City.
Sunio City receives mixed feedback on its breakfast offerings. Many guests commend the breakfast for its freshness, good taste and excellent value for money. It is included with the stay, which some appreciate for its convenience and time-saving aspect. The chilaquiles and coffee are frequently highlighted as particularly enjoyable. The friendly service from the manager and staff also adds to the positive dining experience.
However, several reviews point out a lack of variety and limited options with the breakfast menu often described as simple or repetitive. Issues such as serving reheated items and not meeting the inclusion terms for larger bookings, particularly for families, draw criticism. Although the breakfast manages to satisfy some guests due to its quality, others find it insufficient and not well communicated. Despite these drawbacks, the inclusion of breakfast helps enhance the overall appeal of the stay at Sunio City.
Sunio City constantly presents a challenge to guests who prioritize cleanliness and modern amenities in their hotel stays. The rooms, although occasionally noted as spacious, consistently fall short in terms of cleanliness and maintenance. Issues such as dirty carpets, stained bedding and general neglect are a recurring theme, diminishing the overall guest experience. Additionally, several rooms have been reported to lack essential amenities like air conditioning or proper heating, leaving them cold and uncomfortable. The smell in the rooms, ranging from paint to more unpleasant odors, also detracts from the stay. Despite some sporadic mentions of comfort, significant improvements in cleanliness and facility maintenance are desperately needed to enhance the overall appeal of Sunio City.
Sunio City has received mixed feedback regarding its beds. On the plus side, many guests found the beds to be comfortable, often highlighting them as a notable aspect of their stay. Phrases such as "comfortable beds" and "The bed was very comfortable!" indicate that for some, a good night's sleep is easily achievable here.
However, there are also numerous reports of dissatisfaction. Some guests mentioned issues like severe mattress sagging, very old and uncomfortable beds and outdated, uncomfortable mattresses. There were also comments about poor cleaning, such as not properly making the beds and worn-out linens, which could affect the overall comfort experience.
In conclusion, while Sunio City has its share of fans who appreciate the comfort of the beds, potential visitors should be aware that experiences are varied with some indicating the need for significant updates and improvements to the bedding quality.
Sunio City, a hotel with potential, has garnered a range of reviews concerning its cleanliness. Guests have highlighted the cleanliness of some rooms, mentioning clean beds and hot water as positive aspects. However, many reviews point out significant issues that detract from the overall experience, such as old and dirty carpets, neglected facilities and the presence of dust and mold on various surfaces. The condition of the bedding appears inconsistent with some guests experiencing stained sheets and torn blankets.
Despite a few clean rooms, the general consensus suggests that the hotel’s overall cleanliness needs considerable improvement. Issues like dirty bathrooms, lack of daily cleaning and poor condition of towels were frequent complaints. Maintenance also seems to be a recurring problem with reports of malfunctioning air conditioning and spiderwebs in the shower bathtub. The hotel’s appearance from the entrance and its facilities, including the absence of a pool, did not meet expectations for some guests.
To create a better impression, enhancing the cleanliness and addressing maintenance issues could significantly improve the guest experience at Sunio City.
Sunio City has garnered mixed reviews regarding its staff, but the positive feedback overshadows the negatives. Guests frequently praised the staff's friendliness, helpfulness and excellent service attitude from check-in to check-out. The night reception staff received commendations for their good attention and the receptionist was noted for being kind and honest. Numerous visitors highlighted the staff's super attentive nature and consistent politeness. The restaurant waiter also earned accolades for being very attentive, enhancing the dining experience. Overall, the hotel staff generally left a favorable impression with their welcoming demeanor and willingness to assist, ensuring many guests felt comfortable and valued during their stay.
Sunio City struggles significantly with its Wi-Fi services. Guests consistently report that the signal is either weak or completely absent, especially in the rooms. The internet connection appears unreliable and often doesn't work, even in public areas like the lobby which seems to be overloaded. Some visitors have noted sporadic functioning of the Wi-Fi, but these instances are rare and not guaranteed. This recurring issue causes considerable inconvenience for guests who rely on a stable internet connection during their stay.
Sunio City boasts a calm and serene pool area nestled within its own internal courtyard, providing a perfect escape for relaxation. Guests frequently note the pool's cleanliness and the general appeal of the outdoor area, often describing it as nice and lovely. The newly remodeled rooms add to the experience, enhancing the overall enjoyment of the pool facilities. Families also find the pool accommodating for kids, praising its suitability for all ages. Additionally, the presence of a hot tub and the option to enjoy breakfast by the pool are definite highlights for many visitors. However, the pool is not heated and has faced some issues with availability at times. Furthermore, some guests reported disturbances from late-night parties around the pool area, affecting their rest. Despite these concerns, the pool generally receives positive remarks for its ambiance and maintenance.
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Location
Breakfast
However, several reviews point out a lack of variety and limited options with the breakfast menu often described as simple or repetitive. Issues such as serving reheated items and not meeting the inclusion terms for larger bookings, particularly for families, draw criticism. Although the breakfast manages to satisfy some guests due to its quality, others find it insufficient and not well communicated. Despite these drawbacks, the inclusion of breakfast helps enhance the overall appeal of the stay at Sunio City.
Rooms
Beds
However, there are also numerous reports of dissatisfaction. Some guests mentioned issues like severe mattress sagging, very old and uncomfortable beds and outdated, uncomfortable mattresses. There were also comments about poor cleaning, such as not properly making the beds and worn-out linens, which could affect the overall comfort experience.
In conclusion, while Sunio City has its share of fans who appreciate the comfort of the beds, potential visitors should be aware that experiences are varied with some indicating the need for significant updates and improvements to the bedding quality.
Cleanliness
Despite a few clean rooms, the general consensus suggests that the hotel’s overall cleanliness needs considerable improvement. Issues like dirty bathrooms, lack of daily cleaning and poor condition of towels were frequent complaints. Maintenance also seems to be a recurring problem with reports of malfunctioning air conditioning and spiderwebs in the shower bathtub. The hotel’s appearance from the entrance and its facilities, including the absence of a pool, did not meet expectations for some guests.
To create a better impression, enhancing the cleanliness and addressing maintenance issues could significantly improve the guest experience at Sunio City.
Staff
Wi-Fi
Pool
Yes, Sunio City has pool(s) that belong to one or more of the following categories: Pool Swim Up Bar, Outdoor Pool.
No, a spa isn't available at Sunio City.
No, Sunio City doesn't allow dogs.
Yes, parking facilities are available at Sunio City.
No, Sunio City doesn't have a gym.
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