Tokyo35.61075800,
139.62941000,
Setagaya-ku Tamagawa 1-14-1(Show on Map)
8.4
Very Good
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Summary of reviewsFutakotamagawa Excel Hotel Tokyu is lauded for its exceptional location in Tokyo, providing easy access to Futako-Tamagawa Station and seamless connections to the metro, bus routes, and Haneda Airport. Its proximity to the vibrant Rise Shopping Center and the renowned Takashimaya department store offers guests abundant shopping and dining options. The hotel's strategic positioning allows guests to enjoy breathtaking views of Mount Fuji and the Tamagawa River, proving to be a perfect base for travelers looking to explore both popular and non-touristy areas of Tokyo with convenience and ease.
The hotel's breakfast receives widespread appreciation for its quality and variety, offering both Western and Japanese options that cater to diverse tastes. Diners commend the excellent service and dining experience at the 30th-floor restaurant, particularly enjoying breakfast with a stunning view. Although there are remarks about the cost, the breakfast buffet is a highlight, making for a delightful start to the day. Additionally, dinner at the hotel is praised for its delicious offerings and memorable views, providing a comfortable dining atmosphere. The inclusion of diverse and flavorful dishes like pho adds to the culinary delight, and guests appreciate the convenience of dining options within the premises.
Rooms at Futakotamagawa Excel Hotel Tokyu are consistently praised for cleanliness, thoughtful design, and modern amenities, with guests enjoying excellent views and cozy comforts despite typical Tokyo room sizes. Features like large windows, balconies, and superb headboard amenities enhance the stay. The availability of onsen and a large public bath complements the relaxing atmosphere, alongside essential amenities for longer stays. Cleanliness throughout the hotel is wonderfully maintained, creating a refreshing environment for guests. The spacious public bath stands out, offering a peaceful and impeccably clean space.
The hotel staff impresses with their outstanding service, consistently friendly and helpful, ensuring guests feel welcomed and cared for. Despite minor critiques, the overall impression is positive, highlighting the staff's willingness to go above and beyond. Comfortable beds add to the restful ambiance, with many guests finding them perfect for relaxation, though some comments about bed sizes and firmness are noted. Overall, Futakotamagawa Excel Hotel Tokyu delivers a high-class atmosphere with excellent amenities and customer service, constituting a preferred choice for visitors seeking quality accommodation outside the center of Tokyo. Show more
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Hotel near Nightlife Spots
4-Star Hotel
Room Types
Standard Double Room - Non-SmokingLocated on the 28th and 29th floors, this double room is fitted with 1 double bed. Guests can enjoy the view of the inner garden from their balcony. The rooms are fitted with a flat screen satellite TV, a fridge and an electric kettle. The private bathroom comes with a bathtub and free toiletries. Free WiFi and wired internet access are available.
Hollywood Twin Room - Non-SmokingLocated on the 28th and 29th floors, this room features Hollywood twin beds (twin beds placed side-by-side, without a space between them).
Guests can enjoy the view of the inner garden from their balcony. The rooms are fitted with a flat screen satellite TV, a fridge and an electric kettle. The private bathroom comes with a shower and free toiletries. Free WiFi and wired internet access are available.
Superior Double Room with City View - Non-SmokingLocated on the 28th and 29th floors, this double room is fitted with 1 large double bed.
Guests can enjoy the view of Mt. Fuji and the Tamagawa River from the large windows. The rooms are fitted with a flat screen satellite TV, a fridge and an electric kettle. The private bathroom comes with a bathtub and free toiletries. Free WiFi and wired internet access are available.
Superior Hollywood Twin Room with River View - Non-SmokingLocated on the 28th and 29th floors, this room features Hollywood twin beds (twin beds placed side-by-side, without a space between them).
Guests can enjoy the view of Mt. Fuji and the Tamagawa River from the large windows. The rooms are fitted with a flat screen satellite TV, a fridge and an electric kettle. The private bathroom comes with a bath and free toiletries. Free WiFi and wired internet access are available.
Guest Reviews
8.4
Very Good
Location
Futakotamagawa Excel Hotel Tokyu boasts an excellent location, making it a top choice for travelers visiting Tokyo. Nestled near the bustling Futako-Tamagawa Station, the hotel offers seamless connectivity with easy access to the metro, bus, and direct links to Haneda Airport. Guests appreciate its proximity to the vibrant Rise Shopping Center and the renowned Takashimaya department store, along with a variety of restaurants and convenience stores. The hotel's prime position provides breathtaking views, with some guests enjoying stunning sights of Mount Fuji and the scenic Tamagawa River. Situated in a non-touristy area of Tokyo, it is just a short subway ride away from Shibuya, allowing visitors to explore popular districts and complete errands hassle-free. The modern, well-kept property encompasses a large shopping mall, giving guests a plethora of options for shopping and dining right at their doorstep. Overall, its strategic location, combined with superb amenities, makes it a perfect base for anyone visiting Tokyo.
Breakfast
At Futakotamagawa Excel Hotel Tokyu, breakfast seems to be a highlight for many guests, with widespread appreciation for its quality and variety. The hotel offers both Western and Japanese breakfast options, catering to diverse tastes and preferences. Diners often commend the delicious meals that include offerings like pho and teishoku style breakfasts. Guests have also appreciated the well-presented dining experience and the excellent service provided by the staff.
One of the standout features is the breakfast buffet, which is praised not only for its culinary delights but also for the fantastic view from the 30th-floor restaurant. This view adds an extra dimension to the morning meal, making it enjoyable and somewhat calming. The selection available is extensive, ensuring that there is something for everyone to enjoy.
However, while many guests find great satisfaction in the breakfast experience, there are remarks about the high cost relative to the offerings, which is something potential visitors might want to consider. Despite this, the overall consensus reflects that the breakfast at this hotel is a delightful way to start the day, leaving guests pleased with both the taste and the ambiance.
Dinner
At Futakotamagawa Excel Hotel Tokyu, dining is a delightful affair with guests applauding the restaurant for its culinary offerings throughout the day. Both breakfast and dinner receive high praise for their delicious meals, consistently pleasing diners with a range of flavorful options. The hotel's restaurant not only offers great food but also treats guests to a stunning view, creating a memorable dining experience. Visitors appreciate the convenience and comfort of having both dining and shopping options within the hotel premises.
Guests speak enthusiastically about specific dishes, with the pho being a standout favorite during breakfast. This indicates the inclusion of diverse and well-prepared options in their menu. The presence of laundry facilities also adds to the comfort and convenience, complementing the dining experience, especially for those enjoying extended stays. Moreover, some guests mention enjoying their time together devouring delicious meals, indicating the restaurant's ambiance adds to the pleasure of dining with loved ones. Despite a few instances where guests chose to eat outside, the overall impression of the hotel's dining facilities is overwhelmingly positive.
Rooms
Futakotamagawa Excel Hotel Tokyu offers a charming mix of comfort and convenience, with rooms that are consistently praised for cleanliness, thoughtful design, and modern amenities. Many guests find the rooms to be cozy, well-equipped, and boasting excellent views, whether of the cityscape or riverside, which adds a sense of spaciousness despite some comments about smaller room sizes typical of Tokyo hotels. The availability of large windows, balconies, and superb headboard features such as lights and outlets enhance the guests' comfort and stay experience.
For those seeking relaxation, the hotel features a delightful onsen and a large public bath that provide a perfect escape after a long day, allowing guests to recover and unwind properly. The presence of essential amenities like washing machines, microwaves, and air purifiers make longer stays comfortable and self-sufficient.
Dining services, including breakfast offerings with scenic views, receive praise although some rooms do not include breakfast by default. While some rooms might lack bathtubs, shower facilities are well-regarded, with comfortable beds complementing a restful atmosphere.
Access to nearby popular neighborhoods such as Shibuya, Shinjuku, and Jiuyugaoka is mentioned as a perk, although a few guests note difficulty with station access. Overall, Futakotamagawa Excel Hotel Tokyu is celebrated for maintaining high standards of cleanliness, friendly and helpful staff, and well-designed rooms that offer a quality stay.
Beds
Futakotamagawa Excel Hotel Tokyu has garnered a mix of views regarding its bedding. Many guests have expressed satisfaction with the comfort level of the beds, often describing them as very comfortable, excellent, and great for individuals with back pain. For some, the beds and pillows perfectly meet their preferences, making relaxation easy. However, a few guests found the beds somewhat uncomfortable, wishing for a softer feel, and noted that the beds felt slightly small. Despite these occasional concerns, the hotel frequently impresses occupants with its overall comfort and the assistance of its helpful staff. The rooms, while cozy and priced well, offer limited storage space for clothing. Guests particularly appreciated the peaceful ambiance, enhanced by beautiful views and a spacious bath.
Cleanliness
Nestled in a convenient location, Futakotamagawa Excel Hotel Tokyu offers an exceptional level of cleanliness and comfort, as echoed by numerous guests who have enjoyed their stay. The hotel impresses with its consistently clean facilities, providing a flawless and refreshing experience from the lobby to the rooms, and extending to the spacious public baths. The cleanliness of the accommodations is often emphasized, with rooms described as tidy, cozy, and well-maintained.
Guests appreciate the modern and new appearance of the facilities, which contribute to a safe and comfortable environment. The large public bath stands out as a peaceful haven, offering a relaxing space that is both spacious and impeccably clean. Complemented by friendly and remarkable staff, the hotel delivers a warm and inviting ambiance.
The surrounding area adds to the hotel's appeal, situated within a mall that offers ample shopping and dining options, and conveniently near an airport bus stop. Overall, the hotel's cleanliness and good condition, coupled with its comprehensive amenities, make it a preferred choice for those seeking a comfortable and convenient stay in the city.
Staff
Futakotamagawa Excel Hotel Tokyu consistently impresses guests with its outstanding level of service provided by its dedicated staff. Many travelers note the exceptional friendliness and helpfulness exhibited by the hotel staff, with special commendations to the front desk team for their efficient and pleasant demeanor. At the heart of these reviews is a sentiment of being well-cared-for, as guests frequently describe interactions with the hotel staff as accommodating and supportive, often praising their proficiency in communicating in English.
Despite occasional remarks about some staff members needing further training, the overall impression is overwhelmingly positive, highlighting remarkable politeness and a willingness to assist whenever needed. The staff is portrayed as consistently striving to exceed expectations, contributing significantly to a pleasant and stress-free stay. Guests have also remarked on the reliable guidance and immediate support from the personnel, alongside a seamless check-in process that set the tone for their stay.
While there are minor critiques regarding staffing levels and inconsistencies in service, the majority of experiences are overwhelmingly affirmative, with customers feeling welcomed and valued. The hospitality at Futakotamagawa Excel Hotel Tokyu is a notable feature, ensuring guests leave with lasting positive memories of their visit.
4 Star
The Futakotamagawa Excel Hotel Tokyu offers an exceptional experience with its high-class atmosphere and impressive facilities, including a sentou and modern public bath. While slightly outside the center of Tokyo, its convenient location, a mere 15-minute subway ride from Shibuya, provides guests with stunning panoramic views of the city. Guests consistently praise the hotel for its cleanliness, comfort, and excellent customer service delivered by the attentive staff. The breakfast buffet, accompanied by a fantastic view, further enhances the stay. Despite some minor inconveniences, the hotel remains a top choice for travelers seeking a reasonably priced accommodation option in Tokyo's suburban area, earning it frequent return visits and high recommendations.
No, Futakotamagawa Excel Hotel Tokyu doesn't have any pool.
No, a spa isn't available at Futakotamagawa Excel Hotel Tokyu.
No, Futakotamagawa Excel Hotel Tokyu doesn't allow dogs.
No, parking facilities aren't available at Futakotamagawa Excel Hotel Tokyu.
No, Futakotamagawa Excel Hotel Tokyu doesn't have a gym.