Smart Stay SHIZUKU Ueno Ekimae
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Summary of reviewsSmart Stay SHIZUKU Ueno Ekimae consistently receives high praise for its outstanding location, situated adjacent to Ueno Station and offering seamless access to public transportation. This strategic positioning makes it an ideal choice for travelers aiming to explore Ueno Park, Ameya-Yokocho Market and various dining and shopping destinations within walking distance. The hotel's proximity to JR lines, the Ginza Line, Keisei Skyliner and the station connecting to Narita Airport ensures convenience for both transit and leisure travelers.
The facilities at Smart Stay SHIZUKU Ueno Ekimae are noted for their modernity and cleanliness with well-maintained interiors, public areas and shared bathrooms contributing to a comfortable and inviting atmosphere. The capsules are praised for their comfort, ample storage, USB power outlets and small secure lockers. Daily towel changes, provided pajamas and sufficient public bath and sauna facilities enhance the overall experience. The hotel's common areas, including reading rooms and a lounge, add to the relaxing environment, though minor issues such as occasional noise and temperature control are noted by guests.
The hotel staff generally receive commendations for their friendliness and attentiveness with many guests highlighting exceptional service from specific members. However, occasional language barriers and instances of unhelpful or unfriendly behavior were mentioned, indicating variability in customer service quality.
Cleanliness stands out as a strong suit at Smart Stay SHIZUKU Ueno Ekimae with guests frequently praising the spotless environment, including capsules, bathrooms and shared spaces. The modern amenities contribute to a fresh and new feel, creating a quiet retreat amidst the busy city.
The Wi-Fi at the hotel is reliable and strong with good coverage throughout the property. The inclusion of two USB sockets and a power outlet inside each capsule ensures that guests can easily stay connected and charge their devices.
The capsule beds at the hotel receive mixed reviews. While some guests find them comfortable and well-maintained, others note that the mattresses are thin, leading to potential discomfort. Despite this, the capsules are equipped with useful features like bright bed lights, dimmable bedside lamps and ventilation fans, providing overall convenience and comfort.
Smart Stay SHIZUKU Ueno Ekimae is particularly suited for adults, including solo travelers and office workers, offering a spacious yet affordable stay with facilities like communal baths and women-only saunas and lounges. Despite some accessibility challenges, such as a slow elevator and luggage management issues, the hotel's location, cleanliness and amenities make it a favorable option for short stays and early flights from Narita Airport.
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The facilities at Smart Stay SHIZUKU Ueno Ekimae are noted for their modernity and cleanliness with well-maintained interiors, public areas and shared bathrooms contributing to a comfortable and inviting atmosphere. The capsules are praised for their comfort, ample storage, USB power outlets and small secure lockers. Daily towel changes, provided pajamas and sufficient public bath and sauna facilities enhance the overall experience. The hotel's common areas, including reading rooms and a lounge, add to the relaxing environment, though minor issues such as occasional noise and temperature control are noted by guests.
The hotel staff generally receive commendations for their friendliness and attentiveness with many guests highlighting exceptional service from specific members. However, occasional language barriers and instances of unhelpful or unfriendly behavior were mentioned, indicating variability in customer service quality.
Cleanliness stands out as a strong suit at Smart Stay SHIZUKU Ueno Ekimae with guests frequently praising the spotless environment, including capsules, bathrooms and shared spaces. The modern amenities contribute to a fresh and new feel, creating a quiet retreat amidst the busy city.
The Wi-Fi at the hotel is reliable and strong with good coverage throughout the property. The inclusion of two USB sockets and a power outlet inside each capsule ensures that guests can easily stay connected and charge their devices.
The capsule beds at the hotel receive mixed reviews. While some guests find them comfortable and well-maintained, others note that the mattresses are thin, leading to potential discomfort. Despite this, the capsules are equipped with useful features like bright bed lights, dimmable bedside lamps and ventilation fans, providing overall convenience and comfort.
Smart Stay SHIZUKU Ueno Ekimae is particularly suited for adults, including solo travelers and office workers, offering a spacious yet affordable stay with facilities like communal baths and women-only saunas and lounges. Despite some accessibility challenges, such as a slow elevator and luggage management issues, the hotel's location, cleanliness and amenities make it a favorable option for short stays and early flights from Narita Airport.
Cheap Capsule Hotel
Accessible Capsule Hotel
Capsule Hotel for Adults Only
Small Capsule Hotel
Guest Reviews
Smart Stay SHIZUKU Ueno Ekimae is highly praised for its outstanding location, offering exceptional convenience for travelers. Situated adjacent to Ueno Station, it ensures easy access to public transportation, including JR lines, the Ginza Line, Keisei Skyliner and even the station connecting to Narita Airport. The hotel's prime location is described as perfect for those who plan to explore Ueno Park, Ameya-Yokocho Market and the numerous dining and shopping options in the vicinity.
This hotel is well-suited for both short stays and longer visits, providing a strategically advantageous spot for sightseeing and quick commutes to numerous attractions in Tokyo. The proximity to Ueno Park offers guests a scenic and relaxing environment right across the street, enhancing the beautiful and convenient nature of the locale.
Guests also highlight the ease of travel thanks to its closeness to multiple train stations, making it ideal for anyone needing quick access to various parts of the city or those catching early flights from Narita Airport. Additionally, the presence of restaurants, bars, shopping avenues and tourist attractions within walking distance is another significant perk, ensuring that visitors have everything they need right at their doorstep.
Overall, the hotel's location is consistently deemed excellent, convenient and easy to find, making it highly recommended for transit and leisure travelers alike.
Smart Stay SHIZUKU Ueno Ekimae boasts an impressive level of cleanliness with well-maintained, spacious capsules that provide ample storage and comfort. Guests appreciate the cozy sleeping spaces equipped with good lighting, USB power outlets and small, secure lockers for valuables. The added convenience of pajamas and daily towel changes enhances the stay, making it an inviting place for rest.
Public areas such as the reading rooms and shared bathrooms are clean and relaxing, contributing to the overall positive atmosphere. The hotel also offers convenient amenities like a large lockable closet inside the capsules and sufficient public bath and sauna facilities, which many guests find relaxing and enjoyable.
Despite these positives, some areas need attention. A recurring comment highlights issues with temperature control with capsules and shared spaces often being too warm. The air conditioning varies in effectiveness and capsules can get stuffy, especially at night. Noise and light infiltration from the thin capsule curtains can disturb sleep and the private rooms feel a bit cramped with less effective soundproofing.
There are occasional cleanliness issues in shared spaces and some operational limitations, such as restricted room access during the day and shortages of shared amenities like nylon towels. Guests also noted the insufficient dressing area space and lack of a shared refrigerator.
Nonetheless, the hotel's modern and well-equipped facilities, combined with its prime location near the station, make it a solid choice for travelers. However, potential guests should be prepared for possible temperature discomfort and occasional noise disturbances.
Smart Stay SHIZUKU Ueno Ekimae receives mixed reviews regarding its beds. While some guests find the beds clean, comfortable and better than expected, others point out that the mattresses are notably thin, leading to discomfort for certain individuals. Despite the varying opinions on comfort, several guests appreciated the relatively large interior compartments, the ample storage space and the presence of amenities like bright bed lights, a dimmable bedside lamp and ventilation fans which can help mitigate stuffiness.
Although the bedding was described as clean and well-maintained, the thin futons appeared to be a common concern among those with preferences for thicker or softer sleeping surfaces. The capsules offer lockable storage and air conditioning, contributing to the overall convenience of the stay. Despite some guests experiencing difficulty resting due to mattress thinness and occasional noise from other guests, many still praised the overall comfort and utility of the capsule beds.
Smart Stay SHIZUKU Ueno Ekimae stands out for its exceptional cleanliness and modern facilities. Guests consistently praise the spotless environment, highlighting the hotel's clean and tidy interiors, bathrooms and public areas. Many reviews commend the accommodation for being well-equipped with amenities like toothbrushes, razors and towels readily available. The capsules are noted for being comfortable, stylish and equipped with lockable storage for added convenience.
The hotel's proximity to Ueno Station adds to its appeal, making it a convenient choice for travelers. Cleanliness extends to the spa, shared bath areas and other common spaces, contributing to an overall comfortable and pleasant stay. Despite a few mentions of minor lapses in shared spaces and specific areas like hairdryers and staircases, the facility's cleanliness is frequently likened to that of higher-rated hotels.
Friendly staff, modern facilities and daily cleaning routines further enhance the guest experience. The establishment is praised for maintaining a new and fresh feel, providing a clean and quiet retreat amidst the hustle and bustle of the city. Overall, the hotel's consistent cleanliness and excellent location near major transport links make it a highly recommended option for visitors to Tokyo.
Smart Stay SHIZUKU Ueno Ekimae offers a mixed experience when it comes to staff interactions, based on guest reviews. Most of the guests praised the staff for being friendly, helpful and polite. Noteworthy reviews highlighted specific staff members for their exceptional service and a welcoming attitude. The reception team was particularly commended for being attentive and supportive, making efforts to communicate effectively, often using translation devices.
However, there were also consistent mentions of some staff struggling with English, which sometimes led to communication issues. A few guests noted that certain staff members appeared busy, tired or even frustrated, which affected their friendliness and efficiency. Instances of unhelpful or unfriendly behavior were pointed out, underscoring a variation in customer service quality depending on the individual staff member.
Overall, while many guests appreciated the polite and supportive nature of the staff, there is room for improvement, particularly in language skills and consistent customer service delivery. The busy atmosphere and occasional understaffing at times seem to contribute to these challenges. Despite these shortcomings, the commendable efforts of the staff to provide a pleasant stay were acknowledged by many visitors.
Smart Stay SHIZUKU Ueno Ekimae offers guests a comfortable stay with a reliable and strong Wi-Fi connection that is available throughout the entire property, making it convenient for those who need to stay connected. The free Wi-Fi is highlighted positively by various visitors. The inclusion of two USB sockets and a power outlet inside each capsule enhances the convenience, ensuring guests can easily charge their devices. Additionally, each room comes equipped with a small safe for valuables, providing an extra layer of security. While some minor issues were noted, such as a slippery shared bathroom floor and occasional Wi-Fi disconnections, the overall experience is positive, especially with the good Wi-Fi coverage in most areas of the hotel.
'Smart Stay SHIZUKU Ueno Ekimae’ stands out as an ideal choice for office workers and solo travelers, particularly adults. Perfectly located near Ueno Park and Keisei Station, it offers an affordable stay with convenient facilities.
The accommodation space is notably spacious for a capsule hotel with the added convenience of lockers. The women's sauna and bath are kept clean and provide a satisfying experience. Additionally, there is a lounge area featuring a women-only corner, contributing to a sense of safety and comfort for female guests, who also benefit from a dedicated women-only floor.
However, potential guests should be aware that the hotel is not suitable for individuals with a lot of luggage or those with tattoos, as people with tattoos are not allowed. The capsule accommodations can get crowded and the female dormitory may have high temperatures. Furthermore, all showers are located on the bottom floor, requiring a lift to access them.
Overall, this capsule hotel, while better suited for shorter stays, provides a convenient and clean environment with easy airport access, making it a favorable option for early flights.
Smart Stay SHIZUKU Ueno Ekimae boasts an exceptional location, making it incredibly accessible for travelers. Situated near Ueno and Okachimachi stations, visitors can effortlessly reach central transportation hubs, facilitating easy exploration of Tokyo and convenient access to early morning flights from Narita Airport. The hotel’s close proximity to various stations and availability of buses underscore its appeal and accessibility.
The facilities are modern and well-maintained, contributing to the overall positive guest experience. Cleanliness is a strong suit with pristine rooms, capsules and bathrooms found on each floor. The inclusion of separate floors for men and women adds a layer of comfort and security. The communal areas, including a relaxing lounge and a sauna, provide additional amenities that enhance the stay.
Storage options are varied and convenient. Personal lockers, safe lockers inside capsules and luggage storage areas make it easy for guests to organize and access their belongings. The staff's polite demeanor and English proficiency further assist in creating a smooth and welcoming experience. Guests appreciate the opportunity to store luggage temporarily after check-out, allowing for continued exploration without the burden of bags.
However, the hotel does have some accessibility issues. The single elevator, which only reaches up to the third floor, often takes a long time to arrive due to its slow door mechanism. This necessitates carrying luggage up an additional floor to the fourth, posing a challenge for those with mobility issues. Additionally, managing shoes and keys at the entrance could be improved to streamline guest activities.
In summary, Smart Stay SHIZUKU Ueno Ekimae excels in location, cleanliness and convenience with several amenities to ensure a comfortable stay, although accessibility to higher floors and elevator efficiency could be enhanced.
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Location
This hotel is well-suited for both short stays and longer visits, providing a strategically advantageous spot for sightseeing and quick commutes to numerous attractions in Tokyo. The proximity to Ueno Park offers guests a scenic and relaxing environment right across the street, enhancing the beautiful and convenient nature of the locale.
Guests also highlight the ease of travel thanks to its closeness to multiple train stations, making it ideal for anyone needing quick access to various parts of the city or those catching early flights from Narita Airport. Additionally, the presence of restaurants, bars, shopping avenues and tourist attractions within walking distance is another significant perk, ensuring that visitors have everything they need right at their doorstep.
Overall, the hotel's location is consistently deemed excellent, convenient and easy to find, making it highly recommended for transit and leisure travelers alike.
Rooms
Public areas such as the reading rooms and shared bathrooms are clean and relaxing, contributing to the overall positive atmosphere. The hotel also offers convenient amenities like a large lockable closet inside the capsules and sufficient public bath and sauna facilities, which many guests find relaxing and enjoyable.
Despite these positives, some areas need attention. A recurring comment highlights issues with temperature control with capsules and shared spaces often being too warm. The air conditioning varies in effectiveness and capsules can get stuffy, especially at night. Noise and light infiltration from the thin capsule curtains can disturb sleep and the private rooms feel a bit cramped with less effective soundproofing.
There are occasional cleanliness issues in shared spaces and some operational limitations, such as restricted room access during the day and shortages of shared amenities like nylon towels. Guests also noted the insufficient dressing area space and lack of a shared refrigerator.
Nonetheless, the hotel's modern and well-equipped facilities, combined with its prime location near the station, make it a solid choice for travelers. However, potential guests should be prepared for possible temperature discomfort and occasional noise disturbances.
Beds
Although the bedding was described as clean and well-maintained, the thin futons appeared to be a common concern among those with preferences for thicker or softer sleeping surfaces. The capsules offer lockable storage and air conditioning, contributing to the overall convenience of the stay. Despite some guests experiencing difficulty resting due to mattress thinness and occasional noise from other guests, many still praised the overall comfort and utility of the capsule beds.
Cleanliness
The hotel's proximity to Ueno Station adds to its appeal, making it a convenient choice for travelers. Cleanliness extends to the spa, shared bath areas and other common spaces, contributing to an overall comfortable and pleasant stay. Despite a few mentions of minor lapses in shared spaces and specific areas like hairdryers and staircases, the facility's cleanliness is frequently likened to that of higher-rated hotels.
Friendly staff, modern facilities and daily cleaning routines further enhance the guest experience. The establishment is praised for maintaining a new and fresh feel, providing a clean and quiet retreat amidst the hustle and bustle of the city. Overall, the hotel's consistent cleanliness and excellent location near major transport links make it a highly recommended option for visitors to Tokyo.
Staff
However, there were also consistent mentions of some staff struggling with English, which sometimes led to communication issues. A few guests noted that certain staff members appeared busy, tired or even frustrated, which affected their friendliness and efficiency. Instances of unhelpful or unfriendly behavior were pointed out, underscoring a variation in customer service quality depending on the individual staff member.
Overall, while many guests appreciated the polite and supportive nature of the staff, there is room for improvement, particularly in language skills and consistent customer service delivery. The busy atmosphere and occasional understaffing at times seem to contribute to these challenges. Despite these shortcomings, the commendable efforts of the staff to provide a pleasant stay were acknowledged by many visitors.
Wi-Fi
Adult Only
The accommodation space is notably spacious for a capsule hotel with the added convenience of lockers. The women's sauna and bath are kept clean and provide a satisfying experience. Additionally, there is a lounge area featuring a women-only corner, contributing to a sense of safety and comfort for female guests, who also benefit from a dedicated women-only floor.
However, potential guests should be aware that the hotel is not suitable for individuals with a lot of luggage or those with tattoos, as people with tattoos are not allowed. The capsule accommodations can get crowded and the female dormitory may have high temperatures. Furthermore, all showers are located on the bottom floor, requiring a lift to access them.
Overall, this capsule hotel, while better suited for shorter stays, provides a convenient and clean environment with easy airport access, making it a favorable option for early flights.
Accessible
The facilities are modern and well-maintained, contributing to the overall positive guest experience. Cleanliness is a strong suit with pristine rooms, capsules and bathrooms found on each floor. The inclusion of separate floors for men and women adds a layer of comfort and security. The communal areas, including a relaxing lounge and a sauna, provide additional amenities that enhance the stay.
Storage options are varied and convenient. Personal lockers, safe lockers inside capsules and luggage storage areas make it easy for guests to organize and access their belongings. The staff's polite demeanor and English proficiency further assist in creating a smooth and welcoming experience. Guests appreciate the opportunity to store luggage temporarily after check-out, allowing for continued exploration without the burden of bags.
However, the hotel does have some accessibility issues. The single elevator, which only reaches up to the third floor, often takes a long time to arrive due to its slow door mechanism. This necessitates carrying luggage up an additional floor to the fourth, posing a challenge for those with mobility issues. Additionally, managing shoes and keys at the entrance could be improved to streamline guest activities.
In summary, Smart Stay SHIZUKU Ueno Ekimae excels in location, cleanliness and convenience with several amenities to ensure a comfortable stay, although accessibility to higher floors and elevator efficiency could be enhanced.
No, Smart Stay SHIZUKU Ueno Ekimae doesn't have any pool.
No, a spa isn't available at Smart Stay SHIZUKU Ueno Ekimae.
No, Smart Stay SHIZUKU Ueno Ekimae doesn't allow dogs.
No, parking facilities aren't available at Smart Stay SHIZUKU Ueno Ekimae.
No, Smart Stay SHIZUKU Ueno Ekimae doesn't have a gym.
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