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Summary of reviewsThe Tokyo East Side Hotel Kaie consistently receives commendation from guests for its strategic and convenient location next to JR Shiomi Station, making it a gateway to major Tokyo attractions while providing a peaceful retreat from the bustling city center. Its proximity to essential amenities, including convenience stores and restaurants, enhances the overall convenience for travelers.
The hotel excels in providing spacious, modern, and spotlessly clean accommodations, harmonizing Japanese-style elements with comfort. The rooms cater exceptionally well to families, offering ample space and thoughtful amenities, such as high-end bathroom products and a shoe dryer. Cleanliness is a standout feature, contributing to the serene environment that guests appreciate.
Breakfast at the hotel is highly rated, with a diverse array of Japanese and Western options that satisfy various tastes, highlighted by fresh ingredients and delightful culinary touches. Although minor limitations on weekdays are noted, the overall breakfast experience remains positively significant.
The establishment's staff is celebrated for their exceptional service, friendliness, and hospitality, often displaying a proactive approach to addressing guests' needs. Despite occasional language barriers, the multilingual capabilities, including Chinese-speaking staff, ensure pleasant interactions.
Families find the hotel particularly accommodating, with well-designed family rooms that provide comfort and space, appealing to those visiting Disneyland nearby. The hotel's amenities, such as playful loft beds and camp rooms, contribute to memorable family stays.
The beds are generally praised for comfort, although some minor issues are noted with mattress firmness and pillow quality. The restful sleeping environment is enhanced by clean, comfortable linens and thoughtful extras like pajamas and toiletries.
Overall, Tokyo East Side Hotel Kaie offers an exceptional experience with its prime location, immaculate accommodations, abundant amenities, and outstanding staff service, making it a highly recommended choice for visitors to Tokyo. Show more
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Categories
Luxury Hotel
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Business Hotel
Accessible Hotel
Small Hotel
4-Star Hotel
Room Types
Twin Room - Non-SmokingThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room provides a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe and a safe deposit box. The unit offers 2 beds.
Hollywood Twin Room - Non-SmokingThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin room offers air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV with satellite channels. The unit has 2 beds.
Double Room - Non-Smoking The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This double room is air-conditioned and has a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe and a safe deposit box. The unit has 1 bed.
Family Room - Non-SmokingThe family room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The family room features air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV with satellite channels. The unit has 4 beds.
Quadruple Room with Tatami Area - Non-SmokingThe spacious quadruple room features air conditioning, tatami, as well as a private bathroom boasting a bath and a shower. The unit has 4 beds.
Twin Room with Tatami Area - Non-SmokingThe spacious twin room provides air conditioning, tatami, as well as a private bathroom featuring a bath and a shower. The unit offers 2 beds and 2 futons.
Junior Suite - Non-SmokingThe spacious suite has 1 separate bedroom and 1 bathroom with a bath and a shower. The suite features air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with satellite channels. The unit has 2 beds.
Suite - Non-SmokingThis spacious suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. The air-conditioned suite offers a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit offers 2 beds.
Guest Reviews
9.2
Excellent
Location
At the Tokyo East Side Hotel Kaie, the location receives high praise from guests for its exceptional convenience, being situated right next to JR Shiomi Station. This strategic positioning offers easy and quick access to Tokyo Station, just a short train ride away, and provides a smooth journey to popular destinations like Disneyland and Maihama. The vicinity is quiet, offering a peaceful retreat from the hustle and bustle of central Tokyo while still ensuring connectivity to major city attractions. This advantageous placement also makes it convenient for families and travelers alike.
Guests appreciate the proximity to various amenities, including convenience stores, a supermarket, and a selection of nearby shops and restaurants. The hotel's immediate access to public transit simplifies travel around the city, while maintaining a calm environment. Despite being located so close to transit options, the neighborhood remains quiet and calm, enhancing the overall comfort of the stay.
The hotel's accommodations are praised for being spacious, clean, and comfortable with modern decor that incorporates Japanese-style elements. Families find it particularly convenient with ample room sizes, an appealing price-to-quality ratio, and a variety of thoughtful amenities offered in the lobby, such as scented salts and personal care supplies. Guests consistently report a strong sense of hospitality, with staff being friendly and accommodating, ensuring a pleasant and efficient stay for all visitors.
Breakfast
At TOKYO EAST SIDE HOTEL KAIE, guests generally have a positive experience with the breakfast offerings. The breakfast is often praised for its excellent variety and high-quality ingredients, catering to diverse tastes with both Japanese and Western options. Many visitors particularly appreciate the delicious spread and the abundance of choices available at the buffet, allowing everyone to find something to suit their palate. The breakfast presentation is frequently described as complete, with a comforting assortment of dishes to start the day. Guests appreciate the fresh ingredients and friendly staff that contribute to a pleasant dining atmosphere.
While some guests note occasional limitations in variety, particularly on weekdays when the breakfast is served in a smaller restaurant, this hasn't overshadowed the overall positive feedback. The breakfast is consistently described as fantastic, with delightful touches like cute pastries and rotating Japanese foods. Minor critiques include room temperature and a lack of buffet options on some days, but these do not dominate the experience. On the whole, the breakfast at TOKYO EAST SIDE HOTEL KAIE is an appreciated aspect of the guest experience, with its diversity and quality standing out.
Rooms
The rooms at TOKYO EAST SIDE HOTEL KAIE receive praise for their impressive size and modern design, standing out notably in Tokyo's hotel scene. Guests consistently highlight the spaciousness, with several noting that the room sizes are unusually large, especially by Japanese standards. This generous space accommodates families comfortably, with the option to house up to four guests without feeling cramped. The modern touches extend to the interior decor, which is stylish and meticulously maintained, lending a luxurious feel to the entire experience.
Cleanliness is a significant highlight, with reviews frequently describing the rooms as spotlessly clean and well-appointed. The hotel offers a range of amenities, including high-end bathroom products, coffee machines, and more unusual items like a shoe dryer, which add an extra layer of convenience and comfort. Noise is kept to a minimum with excellent soundproofing, ensuring a peaceful night's rest in the comfortable beds.
Overall, the hotel provides a clean, comfortable, and spacious environment, complemented by a modern design and thoughtful amenities. These characteristics make it a standout option for travelers seeking accommodation in Tokyo's bustling cityscape.
Beds
The beds at the Tokyo East Side Hotel Kaie have generally received praise for their comfort, with numerous guests describing them as very comfortable. The beds are often large, providing ample sleeping space, which is a pleasant feature, especially considering the room’s noteworthy spaciousness compared to other hotels in Tokyo. Many visitors appreciated the sense of cleanliness in the rooms, complemented by soft towels and well-maintained amenities, contributing to a restful experience. While some guests mentioned minor issues, such as mattresses being a bit stiff or thin on the upper bed, the overall consensus points to a satisfactory level of comfort. There are also mentions of pillows needing improvement, yet the majority of feedback indicates a hospitable sleeping environment. Additionally, thoughtful details like comfy pajamas and complimentary toiletries add to the hotel’s appeal, enhancing the guest’s stay.
Cleanliness
TOKYO EAST SIDE HOTEL KAIE receives resounding praise for its exceptional cleanliness and modern amenities. Most guests highlight the immaculate state of both the hotel and the rooms, frequently noting them as very clean or even spotlessly clean. The contemporary design of the hotel aligns with its extensive amenities, setting a standard for comfort and modernity. Guests appreciate the clean, spacious rooms, which are enhanced with new furnishings and thoughtful touches like separate bathroom facilities and extra basins in family rooms.
The hotel's facilities, such as the clean and inviting lobby, not only serve as welcoming spaces but also provide guests with extras like scented bath salts. The staff is recognized for their friendliness and dedication to maintaining high hygiene standards, contributing to an atmosphere that is both accommodating and peaceful.
The strategic location near the train station adds convenience, and despite the closure of the on-site convenience store, the hotel more than compensates with an excellent breakfast buffet and enduring service quality. Overall, TOKYO EAST SIDE HOTEL KAIE sets an impressive benchmark in cleanliness and comfort, making it a highly recommended accommodation choice for visitors to Tokyo.
Staff
At TOKYO EAST SIDE HOTEL KAIE, the staff consistently receives high praise for their exceptional service and friendliness. Guests commend the team for being polite, hospitable, and accommodating, often going above and beyond to assist families and ensure a pleasant stay. The reception staff, in particular, are noted for their professionalism and welcoming demeanor, creating a warm and inviting atmosphere from the moment of arrival. Despite some challenges with English proficiency during the day, the considerate and enthusiastic nature of the staff compensates well, making interaction pleasant and effective. Many guests appreciate the multilingual capabilities, especially the availability of Chinese-speaking staff in the lobby and convenience store areas. The team's proactive approach, thoughtful recommendations, and readiness to help with various needs, such as luggage arrangements and providing toiletries, further enhance the guest experience. Overall, the staff's dedication to providing excellent customer service leaves a lasting impression, making the hotel highly recommended by its visitors.
Family
Located conveniently close to Disneyland Maihama Station, TOKYO EAST SIDE HOTEL KAIE is a favorite among families seeking accommodation with great amenities for kids. The hotel offers family-friendly rooms that are well-designed with families in mind, featuring configurations like bunk rooms and quad family rooms that provide ample space and comfort. The availability of four individual beds in some rooms is highly appreciated as it caters perfectly to families of four, and there is even an option to add a third bed, making it suitable for those with younger children.
Parents and children alike find the accommodations spacious and welcoming, with clean and simple wooden designs that contribute to a relaxing atmosphere. The hotel also offers convenient amenities such as a bathtub with bath salts, enhancing the family stay experience. The proximity to the train station makes it easy for families to travel to and from the hotel, ideal for those planning a visit to Disneyland.
The staff is noted for their friendliness and excellent customer service, contributing to an enjoyable family experience. Families also benefit from the delicious and healthy breakfast offerings, adding to the overall satisfaction of their stay. Whether it's the playful loft beds that delight children or the camp room that adds a unique touch to their visit, families are left with fond memories and express a strong desire to return.
No, TOKYO EAST SIDE HOTEL KAIE doesn't have any pool.
No, a spa isn't available at TOKYO EAST SIDE HOTEL KAIE.
No, TOKYO EAST SIDE HOTEL KAIE doesn't allow dogs.
No, parking facilities aren't available at TOKYO EAST SIDE HOTEL KAIE.
No, TOKYO EAST SIDE HOTEL KAIE doesn't have a gym.