Toyoko Inn Tokyo Shinagawa Konan-guchi Tennozu Isle

Tokyo 35.62190600, 139.74861800 , Shinagawa-ku Higashishinagawa 2-2-35 (Show on Map)
7.8
Good


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Summary of reviewsThe Toyoko Inn Tokyo Shinagawa Konan-guchi Tennozu Isle is highly regarded by guests for its advantageous location, making it an excellent choice for both business and leisure travelers. Located near Tennozu Isle Station and featuring a complimentary shuttle service to Shinagawa Station, the hotel offers superb accessibility to major Tokyo hubs and Haneda Airport. The peaceful surroundings of Tennozu Island, combined with nearby convenience stores, supermarkets and diverse dining options, further enhance its appeal.

The complimentary breakfast buffet, featuring a mix of Japanese and Western dishes, is often praised for its variety, quality and value for money. Though the breakfast area can get crowded during peak hours and the service ends relatively early, the option to pack breakfast into a bento box and dine in one’s room provides a satisfying alternative. Dinner options similarly benefit from the convenient location with various restaurants and convenience stores nearby.

The rooms receive positive feedback for their spaciousness, cleanliness and well-maintained condition, particularly by Tokyo standards. Guests appreciate the well-equipped rooms featuring amenities such as free Wi-Fi, refrigerators and comfortable beds. While some find the rooms small or occasionally affected by noise insulation issues, the overall functionality and cleanliness of the accommodations are highly commended.

Cleanliness throughout the hotel is frequently highlighted as a strong point with both the rooms and common areas kept in pristine condition thanks to efficient housekeeping. Despite some minor lapses in detailed cleaning, the overall standards remain high.

The staff at Toyoko Inn Tokyo Shinagawa Konan-guchi Tennozu Isle are praised for their friendly, polite and helpful demeanor, contributing significantly to the positive guest experience. They ensure smooth check-in and check-out processes and offer reliable shuttle services, although occasional language barriers and moments of being overwhelmed are noted.

Free Wi-Fi is available but receives mixed reviews due to issues with signal strength and connectivity, particularly in the rooms and lobby area. Clearer connection instructions could improve this aspect of the guest experience.

Families find the hotel accommodating with spacious rooms and child-friendly amenities. The hotel’s thoughtful touches and welcoming approach make it a comfortable option for travelers with children.

The comfort and size of the beds receive mixed feedback with some guests finding the mattresses too firm while others commend their comfort. Cleanliness and thoughtful amenities around the bed area contribute positively to the sleeping experience.

Overall, Toyoko Inn Tokyo Shinagawa Konan-guchi Tennozu Isle offers a blend of convenience, comfort and value, making it a well-regarded option for visitors to Tokyo, especially those prioritizing access to transportation, a diverse breakfast, friendly service and a clean, comfortable stay.
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3-Star Hotel

Room Types
Single Room - Smoking The single room provides air conditioning, soundproof walls, as well as a private bathroom featuring a bath and a shower. This single room features an electric kettle, a flat-screen TV and lake views. The unit offers 1 bed.

Single Room - Non-Smoking The single room features air conditioning, soundproof walls, as well as a private bathroom boasting a bath and a shower. This single room provides an electric kettle, a flat-screen TV and lake views. The unit has 1 bed.

Double Room for Single Use - Smoking The single room features air conditioning, soundproof walls, as well as a private bathroom boasting a bath and a shower. This single room offers an electric kettle, a flat-screen TV and an inner courtyard view. The unit has 1 bed.

Double Room for Single Use - Non-Smoking The single room features air conditioning, soundproof walls, as well as a private bathroom boasting a bath and a shower. This single room provides an electric kettle, a flat-screen TV and an inner courtyard view. The unit has 1 bed.

Double Room - Smoking The double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a bath and a shower. This double room offers an electric kettle, a flat-screen TV and an inner courtyard view. The unit offers 1 bed.

Double Room - Non-Smoking The double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a bath and a shower. This double room offers an electric kettle, a flat-screen TV and an inner courtyard view. The unit offers 1 bed.

King Room - Smoking The double room features air conditioning, soundproof walls, as well as a private bathroom boasting a bath and a shower. This double room provides an electric kettle, a flat-screen TV and an inner courtyard view. The unit has 1 bed.

King Room - Non-Smoking The double room features air conditioning, soundproof walls, as well as a private bathroom boasting a bath and a shower. The unit has 1 bed.

Twin Room - Smoking The twin room provides air conditioning, soundproof walls, as well as a private bathroom featuring a bath and a shower. This twin room offers an electric kettle, a flat-screen TV and an inner courtyard view. The unit offers 2 beds.

Twin Room - Non-Smoking The twin room provides air conditioning, soundproof walls, as well as a private bathroom featuring a bath and a shower. The unit offers 2 beds.

Deluxe Twin Room - Smoking The twin room provides air conditioning, soundproof walls, as well as a private bathroom featuring a bath and a shower. This twin room features an electric kettle, a sofa and a flat-screen TV. The unit offers 2 beds.

Deluxe Twin Room - Non-Smoking The twin room provides air conditioning, soundproof walls, as well as a private bathroom featuring a bath and a shower. This twin room features an electric kettle, a sofa and a flat-screen TV. The unit offers 2 beds.

Family Twin A - Smoking The twin room offers air conditioning, soundproof walls, as well as a private bathroom featuring a bath and a shower. The unit offers 2 beds.

Family Twin A - Non-Smoking The twin room features air conditioning, soundproof walls, as well as a private bathroom boasting a bath and a shower. This twin room offers an electric kettle, a flat-screen TV and an inner courtyard view. The unit has 2 beds.

Family Twin B - Smoking The family room provides air conditioning, soundproof walls, as well as a private bathroom featuring a bath and a shower. The unit offers 2 beds.

Family Twin B - Non-Smoking The family room offers air conditioning, soundproof walls, as well as a private bathroom boasting a bath and a shower. This family room provides an electric kettle, a flat-screen TV and an inner courtyard view. The unit has 2 beds.

Guest Reviews
7.8
Good
Location
The Toyoko Inn Tokyo Shinagawa Konan-guchi Tennozu Isle enjoys a favorable location, making it a strong choice for both business and leisure travelers. Guests frequently appreciate its close proximity to public transportation hubs, notably the nearby Tennozu Isle Station, which offers easy access to the Tokyo Monorail for quick trips to Haneda Airport. The complimentary shuttle service to Shinagawa Station, running every 10-15 minutes, is highly valued for its convenience, providing effortless connections to the broader Tokyo area, including major hubs like Shinjuku, Shibuya and Odaiba.

Visitors find the hotel's location ideal for those early or late flights, as Haneda Airport is just a short monorail ride away. Its scenic surroundings and tranquil setting on Tennozu Island add to the appeal, offering a peaceful respite from the hustle and bustle of central Tokyo, yet still within easy reach of the city's main attractions. The nearby convenience stores, supermarkets and variety of restaurants make it easy for guests to find everything they need during their stay.

The hotel's vicinity to conference and event venues, as well as major business districts, makes it a practical option for business travelers. Additionally, access to shopping and dining options, along with walking paths around the harbor, provides leisure travelers with plenty of activities to enjoy.

Some reviews noted minor challenges in navigating the area, especially for those carrying luggage from Shinagawa Station. Nevertheless, the shuttle service and the clear signage help mitigate these concerns, ensuring a generally smooth experience for most guests.

Overall, the Toyoko Inn Tokyo Shinagawa Konan-guchi Tennozu Isle offers a blend of convenience, accessibility and tranquility, making it a well-regarded option for visitors to Tokyo.

Breakfast
The breakfast experience at Toyoko Inn Tokyo Shinagawa Konan-guchi Tennozu Isle, as echoed by numerous guest reviews, stands out as a noteworthy feature of the stay. The hotel offers a complimentary breakfast buffet that includes a mix of Japanese and Western dishes, from freshly baked croissants and bread to scrambled eggs, curry, various vegetables and even small fish dishes. Guests appreciate the wide variety and the plenitude available, noting the buffet is consistently replenished.

While the quality of the offerings generally receives high praise—with many guests highlighting the tastiness and substantial variety—the breakfast area is frequently described as quite crowded, particularly during peak hours. Some guests have noted long lines and the small venue as drawbacks, which can make the experience less relaxed. However, the convenience of being able to pack the breakfast into a bento box and eat in the room provides a good alternative for those who wish to avoid the crowd.

The service hours for breakfast start early at 6:30 AM but end at 9:00 AM sharp, which some guests felt was too early. Despite the early hours and the crowded venue, the inclusion of this generous and varied breakfast within the room rate is often mentioned as offering great value for money, especially when combined with other amenities like the free shuttle service to Shinagawa Station.

Overall, despite minor drawbacks concerning the venue’s size and breakfast hours, the quality, variety and complimentary nature of the breakfast make it a delightful and appreciated aspect of the stay at Toyoko Inn Tokyo Shinagawa Konan-guchi Tennozu Isle.

Dinner
Toyoko Inn Tokyo Shinagawa Konan-guchi Tennozu Isle offers an advantageous location with a variety of dining options within walking distance. Guests appreciate the nearby selection of restaurants and the convenience of closeby amenities, including two convenience stores where dinner can be easily purchased. The proximity to a Subway station adds to the convenience for those looking to explore further.

Despite the abundance of dining choices, some guests noted the need to plan dinner in advance due to the limited casual restaurant options directly surrounding the hotel. An Indian restaurant just in front of the hotel is one notable mention, while other eateries and supermarkets around the hotel contribute to the overall convenience.

Breakfast at the hotel receives mixed feedback, ranging from praising the delicious croissants and varied options to criticisms about long queues and the absence of cut fruits. On a positive note, the microwave available at any time allows guests to prepare meals both for breakfast and dinner and meals can be taken back to the room for a more private dining experience.

The complimentary shuttle bus to Shinagawa for JR connections is a highlight, enhancing overall accessibility for guests. Overall, Toyoko Inn Tokyo Shinagawa Konan-guchi Tennozu Isle stands out for its convenient location with various dining options and amenities within easy reach.

Rooms
The rooms at the Toyoko Inn Tokyo Shinagawa Konan-guchi Tennozu Isle have received a variety of feedback from guests. Many reviews highlight positive aspects such as spaciousness and cleanliness. Guests frequently mention that the rooms are larger than expected for Tokyo standards, offering comfortable and ample bed space. The cleanliness is consistently praised with rooms being described as very clean, tidy and well-maintained. Additionally, the rooms are well-equipped with necessary amenities, including free Wi-Fi, refrigerators and comfortable beds.

Despite these positive points, several guests noted that the rooms can be quite small, which is typical for Japanese hotels. Some reviews mention that rooms can be cramped, especially for families or those carrying significant luggage. Noise insulation appears to be an issue for some with reports of rooms not being very soundproof and occasional disturbances from other guests. There are also mentions of cigarette odors in some of the smoking-designated rooms or even in supposed non-smoking rooms, which detracts from the overall experience.

In terms of room functionality, guests appreciated the features provided, although some felt the decor and fixtures were somewhat dated. The hotel offers convenient services, including quick check-in and check-out processes and a shuttle service to Shinagawa Station, adding to the accessibility of the location. Overall, while the room sizes and occasional issues with cleanliness or odors were points of contention, the hotel generally meets expectations for comfort and functionality, making it a practical choice for travelers looking to stay in Tokyo.

Beds
Guest reviews of Toyoko Inn Tokyo Shinagawa Konan-guchi Tennozu Isle highlight a mix of experiences with the hotel's beds. Overall, there's a consensus that the beds are spacious with many guests appreciating their size, describing them as large, king-sized or semi-double. Comfort-wise, numerous reviews commend the beds for being comfortable with particular mentions of firm but pleasant mattresses and soft pillows enhancing the sleeping experience.

However, opinions on the firmness of the mattresses appear divided. While some guests found the firmness conducive to a good night's sleep, a significant number of reviews pointed out that the mattresses were too hard, even comparing them to sleeping on the ground. These differing perspectives suggest that while the firmness might be ideal for some, others may find it less than comfortable.

Additionally, the cleanliness of the bedding and rooms has been positively noted, which contributes to an overall comfortable stay. Some guests also appreciated the thoughtful room amenities, such as ample outlets near the bed, a mirror and a hairdryer.

A few reviews mentioned issues such as the comforter being too thick for summer, poorly positioned beds near air conditioners and dissatisfaction with the quality of pillows. Despite these mixed opinions, many concluded their stay by emphasizing the spaciousness and general comfort of the beds, which aligns with the hotel’s reputation for providing a decent sleep environment.

Cleanliness
Toyoko Inn Tokyo Shinagawa Konan-guchi Tennozu Isle generally receives high praise for its cleanliness. Guests frequently highlight the rooms and bathrooms as sparkling clean, meticulously maintained and comfortable. The thorough and efficient housekeeping ensures that the common areas such as the lobby and halls are also kept in pristine condition.

Positive remarks abound regarding the clean and welcoming environment and many reviews express satisfaction with daily cleaning services and well-supplied amenities. The hotel’s cleanliness is a significant contributor to the guests’ comfortable stay with many finding the cleanliness well-maintained and consistent.

However, some guests noticed specific areas needing improvement. A few reviews pointed out dust accumulation in corners, on high surfaces and in less frequently cleaned spots like under beds and on shelves. Some occasional lapses were mentioned, such as hair found in bathtubs and unemptied trash, indicating that while generally high, the cleaning standards can occasionally falter.

Overall, Toyoko Inn Tokyo Shinagawa Konan-guchi Tennozu Isle stands out for its high level of cleanliness, which significantly enhances the guest experience, even if some areas could benefit from more detailed attention.

Staff
The staff at Toyoko Inn Tokyo Shinagawa Konan-guchi Tennozu Isle have garnered considerable praise for their efficiency, friendliness and helpfulness. Guests frequently highlight the team's proactive and attentive approach, ensuring smooth check-in and check-out processes. Front desk staff are often described as exceptionally kind, polite and knowledgeable, delivering great customer service and making guests feel welcomed with their cheerful demeanor.

Furthermore, several reviews commend the staff's ability to assist English-speaking guests, although some encounters indicate occasional challenges with language proficiency. The team is also noted for being available and approachable, providing valuable guidance and support, especially to women travelers. The shuttle service receives high marks for reliability and convenience, going the extra mile to ensure guests' comfort and ease of travel.

Despite the overwhelmingly positive feedback, there are sporadic mentions of reception staff appearing mechanical or overwhelmed and a few instances of misunderstandings due to language barriers. However, the overarching narrative is one of a courteous, accommodating and responsive staff who work hard to deliver a pleasant and efficient stay for their guests.

Wi-Fi
The wifi experience at Toyoko Inn Tokyo Shinagawa Konan-guchi Tennozu Isle is a mixed bag according to guest reviews. On the positive side, the hotel offers free Wi-Fi and some guests reported that the internet worked well with solid, fast connections that made it easy to stay connected. The Wi-Fi provision in the rooms and the availability of private wifi for each room was also highlighted positively.

However, there were several issues mentioned as well. Many guests struggled with weak signals, particularly when trying to use wifi in their rooms, leading to difficulties in connecting and maintaining stable internet for tasks like Zoom meetings. The lobby area faced similar issues with some guests noting that Wi-Fi was not available there, limiting connectivity options further.

Moreover, the information about how to connect to the Wi-Fi and the password was reportedly difficult to obtain or understand, causing additional inconvenience. Despite these issues, there were no major complaints about the Wi-Fi in terms of functionality when it did connect and some guests found it adequate for their needs. Overall, while the availability of free Wi-Fi is a welcome feature, improvements in signal strength and clarity of connection instructions could enhance the experience for future guests.

Family
Toyoko Inn Tokyo Shinagawa Konan-guchi Tennozu Isle proves to be a family-friendly option, offering various amenities that cater to guests traveling with children. The hotel features spacious and beautiful rooms, even suitable for those with business trip needs. Elementary school children can stay for free and the rooms are large enough to accommodate families comfortably, though some felt the rooms might be a bit small for larger families.

The breakfast buffet is well-thought-out with plenty to eat for both adults and children and includes amenities catering to different family members. However, there was a noted disappointment when certain preferred food items, like yakisoba, weren't consistently available.

Meal preparations are convenient with microwaves provided, which is particularly useful for families with children who have eating preferences or disorders. The friendly and attentive staff, especially in the dining hall, contribute positively to the overall experience, ensuring that both children and adults feel welcome. The location offers quiet rooms, making it a suitable choice for families looking to rest and relax.

Special touches, such as complimentary flowers on anniversaries and noticing returning guests, underscore the hotel’s commitment to guest satisfaction. For families, particularly those with young children, the hotel’s various thoughtful features and services make it a viable and comfortable option for a stay in Tokyo.

3 Star
Toyoko Inn Tokyo Shinagawa Konan-guchi Tennozu Isle offers a good value for money experience, suitable for travelers seeking a reasonably priced stay in Tokyo. This three-star hotel stands out for its affordable room rates and cost-effective amenities. The complimentary breakfast, although simple, adds to the overall positive cost-performance, making it an appreciated touch.

The hotel maintains good, clean rooms with comfortable beds, ensuring a satisfactory stay. Despite the room size being on the smaller side, which is typical for Tokyo, the cleanliness and comfort meet expectations. Some guests noted minor issues such as a dark room or a faint smell of cigarette smoke, but these did not significantly detract from the overall experience.

The hotel's surroundings are beautiful, situated on the harbor with easy access to boardwalk cafes, bars and breweries. Its close proximity to Haneda Airport makes it an excellent choice for business travelers. Additionally, the availability of a shuttle bus from Shinagawa Station is a notable convenience.

While the facilities may not be as modern as some other hotels and the elevator can be crowded during peak times, the overall conditions remain good and reliable. Guests appreciate the balance between comfort and affordability, which aligns well with the expectations for a standard three-star hotel. Overall, Toyoko Inn Tokyo Shinagawa Konan-guchi Tennozu Isle meets the needs of budget-conscious travelers looking for a reasonably managed business hotel in Tokyo.

Business
Nestled in a location convenient for office visits and within easy reach of important business areas, Toyoko Inn Tokyo Shinagawa Konan-guchi Tennozu Isle is an ideal choice for business travelers. The hotel offers a clean and affordable stay, making it great value for money. Its proximity to Haneda Airport and close location to Shinagawa's office areas enhance its appeal for business purposes.

Guests appreciated the efficient, hassle-free automated check-in and check-out processes and the hotel provides a free shuttle service, which adds to the convenience for those on tight schedules. Additionally, the coin laundry facility and free breakfast are notable perks for busy professionals. The general amenities provided meet the needs of business travelers, ensuring a stable and comfortable stay.

The business-friendly services, including areas for storing bags and space suitable for conferences or meetings, contribute to its reputation as a solid business hotel. Its overall practicality and excellent cost performance make it a preferable choice for those attending conferences or having business appointments in Tokyo.

In essence, Toyoko Inn Tokyo Shinagawa Konan-guchi Tennozu Isle caters well to the needs of business travelers, ensuring a smooth and efficient stay. The simplicity and effectiveness of its services, combined with its strategic location, have left a positive impression on many guests who plan to continue using the hotel for future business trips.

Accessible
Toyoko Inn Tokyo Shinagawa Konan-guchi Tennozu Isle boasts impressive accessibility features that cater to a wide range of travelers, including those with disabilities. The hotel is conveniently situated with easy access to public transportation, including the Rinkai Line, Monorail stations and Haneda Airport, making commuting straightforward and efficient.

A significant highlight for guests is the frequent and clean free shuttle bus service to Shinagawa Station, which ensures smooth and hassle-free transfers. The shuttle schedules, although sometimes challenging to understand, provide consistent and reliable transportation to and from key locations, enhancing the hotel’s convenience factor. Multiple reviews emphasize the benefit of being able to use the shuttle service, particularly its proximity to Haneda Airport, making late-night arrivals and departures significantly easier.

The hotel premises are easily navigable with step-free access at entrances, convenient elevators and ramps designed for disabled guests. Such thoughtful infrastructure ensures that everyone, including those with limited mobility, can move around comfortably. Additionally, the availability of nearby amenities, such as convenience stores and baggage services, contributes to a practical and enjoyable stay.

Guests appreciated the convenient location that provides easy access to various transportation modes and important places, making it a strategic choice for both business and leisure travelers. The hotel's surrounding neighborhood adds to the overall convenience, making it an excellent cost-effective option without compromising on accessibility or comfort.


No, Toyoko Inn Tokyo Shinagawa Konan-guchi Tennozu Isle doesn't have any pool.

No, a spa isn't available at Toyoko Inn Tokyo Shinagawa Konan-guchi Tennozu Isle.

No, Toyoko Inn Tokyo Shinagawa Konan-guchi Tennozu Isle doesn't allow dogs.

Yes, parking facilities are available at Toyoko Inn Tokyo Shinagawa Konan-guchi Tennozu Isle.

No, Toyoko Inn Tokyo Shinagawa Konan-guchi Tennozu Isle doesn't have a gym.

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