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Summary of reviewsThe Met Hotel is a favored destination for travelers to Toowoomba, largely due to its prime central location. Guests appreciate its proximity to transportation hubs and the Garden City Shopping Centre. The hotel's position on a main street offers easy access to dining, shopping, and entertainment options while maintaining a peaceful environment. Complementing its excellent location are clean and comfortable accommodations, making it an ideal choice for short stays. The welcoming and exceptional staff service further enhances the guest experience, with many commending the friendliness and attentiveness of staff members, including Marianne and Jasmine.
Cleanliness in private rooms is generally praised, with guests noting the tidy and fresh-smelling environments. The diligence of the cleaning crew is also frequently mentioned positively. Furthermore, the hotel's staff are recognized for their warmth and hospitality, contributing significantly to a pleasant atmosphere and guest satisfaction.
However, there are areas for improvement, notably in the consistency of breakfast offerings and the conditions of communal spaces. Guests have observed inconsistencies in breakfast availability and report that the shared bathrooms and kitchen facilities can sometimes be below expected standards of hygiene. The hotel's rooms, while mostly clean and comfortable, have inconsistent experiences regarding the beds, with numerous mentions of mattresses needing replacement due to discomfort. Soundproofing and heating in some rooms could also be enhanced to provide a more comfortable stay.
In general, The Met Hotel remains an excellent choice for budget-conscious travelers seeking a central location and clean private rooms. While there are shortcomings, particularly concerning shared facilities and bedding, the hotel's affordability, friendly staff, and vibrant community atmosphere make it a practical option for guests, including families traveling with children. Addressing the noted issues could further elevate the guest experience, ensuring every visitor enjoys a restful and delightful stay. Show more
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Categories
Family Friendly Hotel
Cheap Hotel
Small Hotel
Room Types
Double RoomThis double room provides a private entrance, a flat-screen TV and city views. The unit offers 1 bed.
Single RoomThis single room offers a private entrance, a flat-screen TV and city views. The unit offers 1 bed.
Queen RoomThis double room features a private entrance, a flat-screen TV and city views. The unit has 1 bed.
Family RoomThis family room offers a private entrance, a flat-screen TV and city views. The unit has 2 beds.
Twin RoomThis twin room provides a private entrance, a flat-screen TV and city views. The unit offers 2 beds.
Guest Reviews
Location
The Met Hotel boasts an enviable location that is a standout feature for guests. Situated centrally, it offers a perfect base with easy access to everything one might need. Its proximity to the bus and railway stations, as well as the Garden City Shopping Centre, makes it incredibly convenient for visitors looking to explore Toowoomba. The hotel's placement on one of the main streets allows guests to enjoy all the nearby dining, shopping, and entertainment options, including the cinema and Sports Club. Despite being at the heart of the action, the location maintains a sense of tranquility, providing a peaceful retreat after a busy day. Guests have found the location not only ideal for their personal activities and events but also reasonably priced for the convenience it offers. The hotel's clean and comfortable accommodations complement its fantastic location, making it a great choice for a short stay. With exceptional staff service adding to the overall experience, The Met Hotel remains a highly favored option among travelers to the area.
Breakfast
The breakfast experience at The Met Hotel presents a varied picture for guests. Some guests appreciated the quality of the coffee and enjoyed the Weet Bix cereal, noting that everything required for a solid breakfast experience was provided. Additionally, tea, coffee, biscuits, and fruit supplied in the room were mentioned as a lovely touch, adding comfort and convenience. However, there appears to be inconsistency in the availability of breakfast, with several reviews indicating no breakfast was offered or provided, suggesting room for improvement in the hotel's breakfast offerings. Despite the mixed feedback on breakfast, the hotel's location was highlighted positively.
Rooms
The Met Hotel presents a mixed experience for guests, with a blend of positive and less favorable aspects. On the bright side, many guests found their rooms to be clean, comfortable, and adequately sized, with some even noting spacious and bright interiors. The hotel offers a nice little room for the price, making it an appealing option for budget-conscious travelers. Guests appreciated the easy booking process and convenient access, highlighting the smooth check-in process facilitated by lock boxes. The friendly and accommodating staff, particularly Meriane and the diligent cleaning crew, received high praise for their hospitality.
However, some aspects of the accommodations could use improvement. The beds appear to be a recurring issue, with several guests mentioning uncomfortable mattresses that are due for replacement. Additionally, the soundproofing in rooms is lacking, which may result in noise disturbances for light sleepers. The absence of in-room bathrooms surprised some guests, and while communal facilities are available, they were not always clean or fully functional. Furthermore, the lack of heating in some rooms made them feel cold. Overall, while the hotel offers good value and a welcoming ambiance, addressing the noted issues could enhance the guest experience significantly.
Beds
The reviews for The Met Hotel reveal a mixed perception of the beds and sleeping conditions. While some guests found the beds to be comfortable and slept well, a significant number have raised concerns about the comfort level. There are recurring mentions of mattresses being old, with many describing them as thin, lumpy, and worn to the point where the springs are felt. A few guests even reported issues such as back pain after sleeping, indicating a need for mattress upgrades. Although some positive remarks highlight the beds as quite comfy and clean, the overall sentiment suggests that the bedding experience at the hotel could benefit from a refresh to ensure a more restful night's sleep for every guest.
Cleanliness
The Met Hotel offers a mix of experiences when it comes to cleanliness, with certain areas earning praise while others fall short. The rooms generally receive positive feedback for being clean, tidy, and fresh-smelling, with crisp sheets and fresh towels regularly provided. Guests appreciate the quiet and comfortable environment, making it a suitable option for budget-conscious travelers seeking affordable accommodation. Notably, the staff, including the diligent cleaning crew, are frequently commended for their efforts to maintain cleanliness.
However, the communal areas, particularly the shared bathrooms and kitchen, have garnered criticism for being unpleasant and not meeting expected standards of hygiene. There are instances of disappointment with the condition of shared facilities, as some guests find them dirty and in disrepair. Despite these concerns, the hotel's central location and the dedication of its accommodating staff make it a viable option, especially if one focuses on the private room experience. Overall, while the hotel has its shortcomings, it remains a practical choice for those prioritizing affordability and a clean private room.
Staff
The Met Hotel shines through its commendable service, characterized by friendly and helpful staff who contribute to a welcoming environment. Guests consistently praise the hotel's personnel for their warmth and attentiveness, creating a familial atmosphere that enhances the overall experience. Among the notable mentions is Marianne, whose friendliness and efficiency stand out, with other members such as Jasmine also recognized for their accommodating nature and responsiveness to guest needs. The owner is commended for his kindness and personal touch, which includes thoughtful gestures that go beyond typical hospitality. Communication is another strong point, ensuring guests have clear instructions and easy access to their accommodations. The hotel staff is lauded for maintaining clean and comfortable surroundings, which further adds to its appeal. Despite occasional hiccups, the staff's dedication to service and guest satisfaction is a recurring theme in reviews, contributing significantly to the positive impressions of those who stay at The Met Hotel.
Family
The Met Hotel offers budget-friendly accommodation that is convenient for families traveling with children, providing a welcoming atmosphere and a sense of community. Guests are often greeted warmly, fostering connections with fellow travelers, some of whom become lifelong friends, which adds to the overall positive experience. The cleanliness of the hotel and the attentive staff contribute to a pleasant stay, though it is essential to note a shared concern about the quality of mattresses, which may impact sleep quality.
While the hotel is generally considered a great place for family visitors, there are contradictory opinions on its suitability for children. However, guests emphasize the quiet environment, which could be conducive to family stays. It's advisable for potential guests with concerns about certain aspects to anticipate specific scenarios for a truly delightful stay at The Met Hotel with kids.
No, The Met Hotel doesn't have any pool.
No, a spa isn't available at The Met Hotel.
No, The Met Hotel doesn't allow dogs.
No, parking facilities aren't available at The Met Hotel.