TRES TORRES POUSADA
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Summary of reviewsTRES TORRES POUSADA enjoys an enviable location, praised for its proximity to the beach, local shops and popular attractions like Lagoa do Violão. The inn's closeness to the bus station and downtown, along with numerous dining options and a large supermarket nearby, adds to its appeal. Guests consistently highlight the convenience and comfort of its clean accommodations.
Guests commend the cleanliness of the pousada, noting that rooms are well-sanitized upon arrival. Despite the building's age, both rooms and bathrooms maintain a high standard of cleanliness. The spacious rooms come equipped with ample amenities like TV, air conditioning and minibars. Visitors appreciate the large balconies with beautiful views and find the beds generally comfortable. Guests frequently praise the friendly and helpful service from some of the staff.
However, certain aspects overshadow the overall experience. The absence of breakfast disappoints many guests who were unaware of this missing amenity prior to booking. This has led to suggestions for offering a simple breakfast or an optional paid breakfast to enhance value. The rooms, though clean, show signs of needing updates with some accommodations having non-functional air conditioning, minibars and outdated TVs that don't support modern streaming services. Additional charges for towels and parking and inconsistent cleaning exacerbate these issues. Additionally, the beds receive mixed reviews with some guests finding them uncomfortable due to hard or soft mattresses and unsatisfactory pillows.
The staff's customer service also varies; although some guests remarked positively on their friendly and helpful interactions, others noted the need for better training and more consistent friendliness from the reception team. Parking services, though convenient, require prior reservation and are subject to extra fees, causing some confusion due to inconsistent communication about these terms.
Overall, TRES TORRES POUSADA offers a good balance of location and basic comfort, but there is room for improvement in certain amenities and services to significantly enhance the guest experience.
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Guests commend the cleanliness of the pousada, noting that rooms are well-sanitized upon arrival. Despite the building's age, both rooms and bathrooms maintain a high standard of cleanliness. The spacious rooms come equipped with ample amenities like TV, air conditioning and minibars. Visitors appreciate the large balconies with beautiful views and find the beds generally comfortable. Guests frequently praise the friendly and helpful service from some of the staff.
However, certain aspects overshadow the overall experience. The absence of breakfast disappoints many guests who were unaware of this missing amenity prior to booking. This has led to suggestions for offering a simple breakfast or an optional paid breakfast to enhance value. The rooms, though clean, show signs of needing updates with some accommodations having non-functional air conditioning, minibars and outdated TVs that don't support modern streaming services. Additional charges for towels and parking and inconsistent cleaning exacerbate these issues. Additionally, the beds receive mixed reviews with some guests finding them uncomfortable due to hard or soft mattresses and unsatisfactory pillows.
The staff's customer service also varies; although some guests remarked positively on their friendly and helpful interactions, others noted the need for better training and more consistent friendliness from the reception team. Parking services, though convenient, require prior reservation and are subject to extra fees, causing some confusion due to inconsistent communication about these terms.
Overall, TRES TORRES POUSADA offers a good balance of location and basic comfort, but there is room for improvement in certain amenities and services to significantly enhance the guest experience.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Parking
Cheap Hotel
Small Hotel
Guest Reviews
TRES TORRES POUSADA boasts a prime location that has garnered high praise from its guests. Situated close to the beach and local shops, the inn is mere minutes away from the beautiful Lagoa do Violão, a popular city attraction. The convenience of being near the bus station and downtown area adds to its appeal with plenty of good dining options and a large supermarket nearby. The accommodations are clean and comfortable, enhancing the overall positive experience. The location's proximity to both the city center and the beach makes it an ideal choice for visitors.
TRES TORRES POUSADA appears to consistently disappoint guests regarding its breakfast offerings—or rather, the complete lack thereof. Various reviews highlight that breakfast is not provided, which creates a gap in the expected amenities for many travelers. This absence often comes as an unpleasant surprise only after making a booking, leading guests to seek breakfast elsewhere, such as local bakeries.
Guests have also suggested that the pousada could improve by offering a simple breakfast or allowing an optional breakfast for an additional fee. Considering the daily rate, which some find high, the lack of breakfast feels like a notable omission. This feedback underscores a broader dissatisfaction not only with the unavailability of breakfast but also with other resources and services, prompting some to question the overall value provided.
TRES TORRES POUSADA offers a mixed experience for guests staying in their rooms. On the positive side, many reviews highlight the rooms' cleanliness on arrival, the spaciousness of the accommodations and the ample amenities like TV, air conditioning and minibars. Guests particularly appreciate the large balconies with beautiful views and find the beds to be quite comfortable. The service from the staff is frequently praised with mentions of friendly and helpful attendants.
However, several aspects need improvement. While the rooms are described as simple and sometimes old, the lack of consistent updates detracts from the overall experience. Some rooms had issues such as non-working air conditioning and minibars and some guests were disappointed by the outdated TVs that didn't support modern streaming services. Additional charges for towels and parking, combined with infrequent cleaning schedules, were areas of concern noted by multiple guests. Practical inconveniences like the absence of towel hangers in the bathrooms and small, plastic pillows also impacted the stay for some.
Overall, while TRES TORRES POUSADA offers decent cost-benefit and comfortable basics, there are areas where more attention to detail and upgrades could significantly enhance the guest experience.
TRES TORRES POUSADA offers mixed reviews when it comes to its bedding. Positive comments highlight the cleanliness of the rooms and bathrooms, as well as the comfort of some mattresses. Guests have appreciated the presence of a place to hang towels and clothes in the bathroom and several have found the beds to be comfortable and good. However, a significant number of guests have noted issues with the beds, describing mattresses as either too hard or too soft and several found the pillows unsatisfactory. The inconsistency in bed comfort and the lack of daily apartment cleaning were recurrent points of critique.
TRES TORRES POUSADA has garnered attention for its cleanliness with several guests highlighting that the rooms were very clean upon arrival. The bathrooms, too, have been noted for their cleanliness, contributing to an impression that the place is well sanitized despite being an old building. Many appreciate the excellent cost-benefit ratio offered by the inn, alongside its good location and organized structure. While simple in its offerings, the Pousada has managed to maintain a reputation for cleanliness and good service. However, despite these positive aspects, occasional mentions of insects and issues with the air conditioner indicate areas for improvement. Nonetheless, the consistent praise for cleanliness stands out as a significant strong point.
The staff at TRES TORRES POUSADA has received mixed feedback from guests. On the positive side, several reviewers noted that they were very well attended from the beginning to the end of their stay and they appreciated the friendly and helpful attendants. Specific mention was made of an initially friendly lady who assisted guests. However, there were also reports suggesting a need for better training for the reception team. Some guests found the evening receptionist and certain staff members to be unhelpful, expressionless and lacking in friendliness. Overall, while initial interactions with some employees were positive, there is room for improvement in the consistency and quality of the staff's customer service.
TRES TORRES POUSADA offers parking services, but guests should be aware that it comes with an extra charge. Reviewers consistently noted that parking must be reserved ahead of time due to limited space. Communication about the parking fees and policies appears inconsistent with some guests not being informed until after their reservation and different receptionists providing varying information. Despite this, the convenience of having a parking garage and its proximity to the inn is appreciated by many. However, clarity and transparency regarding the parking charges and reservation requirements would improve the overall experience for guests.
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Location
Breakfast
Guests have also suggested that the pousada could improve by offering a simple breakfast or allowing an optional breakfast for an additional fee. Considering the daily rate, which some find high, the lack of breakfast feels like a notable omission. This feedback underscores a broader dissatisfaction not only with the unavailability of breakfast but also with other resources and services, prompting some to question the overall value provided.
Rooms
However, several aspects need improvement. While the rooms are described as simple and sometimes old, the lack of consistent updates detracts from the overall experience. Some rooms had issues such as non-working air conditioning and minibars and some guests were disappointed by the outdated TVs that didn't support modern streaming services. Additional charges for towels and parking, combined with infrequent cleaning schedules, were areas of concern noted by multiple guests. Practical inconveniences like the absence of towel hangers in the bathrooms and small, plastic pillows also impacted the stay for some.
Overall, while TRES TORRES POUSADA offers decent cost-benefit and comfortable basics, there are areas where more attention to detail and upgrades could significantly enhance the guest experience.
Beds
Cleanliness
Staff
Parking
No, TRES TORRES POUSADA doesn't have any pool.
No, a spa isn't available at TRES TORRES POUSADA.
No, TRES TORRES POUSADA doesn't allow dogs.
Yes, parking facilities are available at TRES TORRES POUSADA.
No, TRES TORRES POUSADA doesn't have a gym.
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