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Summary of reviewsHotel Alta Garrotxa has garnered positive reviews across several categories, creating an overall favorable impression among its guests. The hotel's location in the tranquil town of Tortellà is ideal for exploring the stunning landscapes of the Garrotxa region. Visitors appreciate its proximity to charming villages and nature trails, enjoying a peaceful atmosphere with convenient access to local amenities and parking. The serene setting makes it a perfect choice for those seeking an authentic countryside experience.
The breakfast offerings stand out with a diverse selection of flavors featuring high-quality local products. Guests consistently describe the breakfast as generous, well-presented, and accommodating to dietary requirements, emphasizing the warm service from the staff. This component of the hotel experience leaves guests with a lasting sense of satisfaction, punctuated by the option to enjoy breakfast on a charming terrace.
Dining at Hotel Alta Garrotxa is characterized by quality and pleasant experiences, especially with its renowned pizzas. Guests often praise the delicious and affordable meals, albeit from a somewhat limited menu. The restaurant maintains impressive service levels even during busy periods, further enriching the culinary experience.
Rooms at the hotel generally receive positive feedback, particularly for their comfort, cleanliness, and spaciousness. The high-quality beds contribute to excellent sleep experiences, with many guests expressing delight at the scenic views provided by rooms with terraces. While some mention certain areas for improvement, such as room size and modern amenities, the overall consensus highlights the rooms as cozy and well-maintained.
Hotel Alta Garrotxa is lauded for its cleanliness, with guests frequently remarking on the immaculate state of the hotel premises, including bathrooms. The exceptional hygiene complements the quiet ambiance, perfect for short stays.
Staff service is a standout feature, with visitors repeatedly commending the friendly and attentive personnel. The reception team is particularly noted for their hospitality and efforts to enhance guest experiences, such as offering room upgrades. The boutique hotel's charm is amplified by its helpful and courteous staff, contributing to a memorable stay.
Beds at Hotel Alta Garrotxa earn special praise for comfort and spaciousness, offering a restful and inviting sleeping environment. Guests acknowledge the thoughtful selection of mattresses and bedding arrangements, which significantly add to their satisfaction. Overall, Hotel Alta Garrotxa provides a delightful guest experience through its comfortable accommodations, exceptional service, and tranquil setting. Show more
Read review summaries for all categories
Family Friendly Hotel
Small Hotel
Room Types
Triple RoomThis attractive, air-conditioned room includes cable TV and offers views of Santa Maria Church and the main square.
Family Room (2 Adults + 2 Children)This family room features a window, tile/marble floor and air conditioning.
Standard Twin RoomThis air-conditioned twin room is comprised of a flat-screen TV with streaming services and a private bathroom. The unit has 1 bed.
Double RoomOffering free toiletries, this double room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned double room offers a flat-screen TV with streaming services, a wardrobe, a tiled floor, heating as well as mountain views.
Superior Double RoomThis air-conditioned double room is comprised of a flat-screen TV with streaming services, a private bathroom as well as a balcony.
Superior Double Room with TerraceFeaturing a terrace with mountain views, this double room also offers air conditioning and a flat-screen TV with streaming services. The unit offers 1 bed.
Triple RoomThis air-conditioned triple room includes a flat-screen TV with streaming services, a private bathroom as well as a balcony. The unit offers 2 beds.
Guest Reviews
8.0
Very Good
Location
Hotel Alta Garrotxa boasts a superb location in the small, serene town of Tortellà, perfectly suited for visitors looking to explore the picturesque landscapes of the Garrotxa region. Situated close to charming historic villages like Besalú and nestled amidst the tranquility of the countryside, the hotel serves as an ideal base for various nature excursions and hikes. Guests can enjoy being well-connected to both natural attractions and local amenities such as shops and tapas bars. The area offers the delightful combination of a quiet, family-friendly atmosphere with plenty of opportunities to discover the region's treasures. Access to nearby parking and the hotel's central village position enhance the convenience for guests. The hotel's proximity to nature and minimal tourist traffic make it a perfect spot for those seeking a peaceful and authentic experience in the heart of the Garrotxa.
Breakfast
At Hotel Alta Garrotxa, the breakfast experience is consistently praised by guests, becoming a highlight of many stays. Featuring a delightful array of flavors, the breakfast buffet offers remarkable variety and high-quality options, including excellent local products such as cold cuts and homemade bread with an assortment of seeds. Guests appreciate the thoughtful inclusion of gluten-free choices, ensuring a welcoming experience for everyone.
The breakfast setting is charming, with some guests enjoying the meal on the terrace, enhancing the overall ambiance. For visitors prioritizing a hearty start to their day, the breakfast is characterized as generous, complete, and exceptionally good. Cleanliness and presentation are also noted as additional strengths, contributing to a satisfying morning routine.
However, a few guests found the breakfast timing and variety slightly limiting, particularly when considering business schedules. Despite these minor critiques, the warm and friendly service from both the reception and kitchen staff complements the breakfast offerings, making it a stand-out feature of the hotel experience. The breakfast at Hotel Alta Garrotxa not only meets but often exceeds expectations, leaving a lasting impression of delicious and abundant choices.
Dinner
Hotel Alta Garrotxa, nestled in a serene and somewhat secluded location, offers guests a dining experience characterized by quality and value for money. The food, particularly the pizzas, is noted for being both delicious and inexpensive, fostering a sense of satisfaction among visitors. Despite the menu being limited, with a primary focus on pizzas and sandwiches, the dishes served maintain a high standard of excellence. Diners have praised the exquisite nature of the meals, coupled with thoughtful touches such as a special birthday cake, which enhance the overall dining experience.
The restaurant itself has been praised for its ability to deliver excellent service even when operating at full capacity. However, guests visiting during the off-season have faced challenges, with limited dining options in the immediate vicinity and instances where the restaurant ran out of dinner offerings. Despite these occasional inconveniences, the clean and pleasant accommodations, combined with the culinary offerings, contribute positively to the guest experience at Hotel Alta Garrotxa.
Rooms
Hotel Alta Garrotxa receives mixed feedback regarding its rooms, though guests predominantly note positive experiences. Visitors consistently praise the hotel for its super comfortable and high-quality beds, often highlighting the pleasant surprise of spacious and well-appointed rooms. Cleanliness stands out as a strong point, with guests frequently mentioning the pristine condition of both the rooms and the amenities provided. Rooms with terraces are particularly appreciated for their breathtaking views of the surrounding mountains or village, enhancing the stay with an added touch of authenticity and charm.
However, some guests express disappointment with certain aspects of the rooms. A few reviews indicate dissatisfaction with the size, mentioning that some rooms are quite small and feel dated, especially for the price. The lack of windows in some rooms, with only closed skylights, contributes to feelings of darkness and stuffiness. Issues with air-conditioning and non-functional TVs are noted by a handful of guests, coupled with a desire for more modern room features.
Overall, despite a few drawbacks, the general consensus underscores the comfort, cleanliness, and scenic views that Hotel Alta Garrotxa offers, making it a pleasant option for travelers seeking a cozy stay amidst picturesque surroundings.
Beds
Hotel Alta Garrotxa seems to have carved a niche for itself with its consistently praised bedding arrangements. Guests have frequently highlighted the comfort and spaciousness of the beds, with many describing their sleep experiences as exceptional. The rooms are noted to be both comfortable and clean, adding to the restful ambiance. Reports frequently mention the coziness of the bedding and the quality of the mattresses, pointing to a well-thought-out selection that ensures guest satisfaction. The size of the beds is another recurring theme, with many guests appreciating their generous dimensions, which enhance the overall comfort. While there are a few mentions of discomfort, particularly with pillows, these seem to be outliers in an otherwise positive reception. The staff's friendliness complements the comfortable lodging, rounding off a pleasant stay experience. Overall, it's clear that Hotel Alta Garrotxa prioritizes guest comfort with an inviting sleeping environment.
Cleanliness
Hotel Alta Garrotxa receives consistent praise for its commendable cleanliness. Guests frequently note the rooms as being both clean and comfortable, often highlighting the excellent hygiene found throughout the hotel. The atmosphere is described as peaceful, contributing to an overall relaxed experience. Many visitors are pleasantly surprised by the extraordinary levels of cleanliness, which are considered impeccable and often described with terms like very clean or super clean. Bathroom hygiene stands out, with guests labeling it as excellent. While the hotel’s offerings might be simple, they are adequate for short stays, and the attention to cleanliness does not go unnoticed.
Staff
Hotel Alta Garrotxa is notable for its exceptional staff service, consistently praised by guests for their friendliness and attentiveness. Visitors frequently mention the accommodating nature of the hotel employees, highlighting the warm welcome they receive upon arrival. The reception staff, in particular, are recognized for their kindness and commitment to ensuring a comfortable stay, often going the extra mile to accommodate guests' needs, such as offering room upgrades when available. The young, friendly, and professional team is always on hand to provide polite and prompt service, making every stay pleasant and inviting. Whether it's the attentive service in the dining room or the exceptional hospitality throughout the hotel, the staff's dedication to ensuring a memorable visit is evident. The boutique hotel's atmosphere is further enhanced by its helpful and courteous employees, who contribute significantly to its charm and appeal.
No, Hotel Alta Garrotxa doesn't have any pool.
No, a spa isn't available at Hotel Alta Garrotxa.
No, Hotel Alta Garrotxa doesn't allow dogs.
No, parking facilities aren't available at Hotel Alta Garrotxa.