Hotel GHT Neptuno-Tossa & Venus SPA
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Summary of reviewsHotel GHT Neptuno-Tossa & Venus SPA is predominantly praised for its exceptional location in Tossa de Mar. Nestled in a tranquil yet central area, guests enjoy close proximity to the historic center, shops, restaurants and the beautiful beaches of Tossa, making it a convenient and quiet retreat. The picturesque surroundings, including the old town and castle, enhance the overall serene and accessible experience, earning the hotel high regard among visitors.
The breakfast at the hotel garners numerous positive remarks, often highlighted as a significant highlight of the stay. Guests appreciate the extensive and diverse buffet options, which include pastries, fruits, fried eggs, bacon, cheese and even champagne on Sundays. The breakfast is described as very complete, hearty and delicious with attentive staff contributing to an enjoyable dining experience.
Dinner offerings also receive commendation for their quality and variety with guests frequently mentioning the tasty meals and gourmet buffet options. While the dinner service starts late at 8 PM, the high quality of dishes and the charming outdoor dining atmosphere are noted positively. Guests particularly enjoy the barbecue evenings, though some mention occasional issues with variety and consistency.
Rooms at the hotel present a mixed experience. Positively, they are frequently described as very clean, well-maintained and comfortably furnished, often featuring beautiful views and pleasant balconies. The beds are considered comfortable, contributing to an overall relaxing stay. However, some guests note that the decor is dated and the rooms, especially the triple ones, can be small and noisy. Opting for a superior room is recommended for a more modern and comfortable experience.
Cleanliness at the hotel is consistently praised. Guests commend the impeccable state of the rooms and common areas with the housekeeping services ensuring everything remains spotless. The friendly and attentive staff contribute to a welcoming atmosphere, further enhancing the guests' experience despite the older decor.
Staff at Hotel GHT Neptuno-Tossa & Venus SPA are frequently lauded for their friendliness and helpfulness, described as very friendly, welcoming and efficient. This exceptional service significantly enhances the overall experience, ensuring that guests feel respected and well-cared for throughout their stay.
The hotel's pool area is another highlight, praised for its cleanliness, cozy atmosphere and well-maintained garden. The small but charming pool, along with a relaxing jacuzzi and comfortable sun loungers, creates a pleasant environment for relaxation. Despite occasional crowding and limited sun loungers, the pool area remains a popular feature among visitors.
For beach lovers, the hotel's location stands out, as it is just a short walk from the beach, allowing guests to enjoy spontaneous visits to the seaside. This proximity, combined with easy access to the town's historic and shopping areas, makes it a well-rounded vacation spot.
Parking, however, has been noted as a drawback. The hotel offers limited on-site parking and guests often have to park around 500 meters away with additional fees, which can be inconvenient, especially during busy periods. Planning ahead for parking is advised for those driving to the hotel.
The hotel is particularly family-friendly, offering comfortable and clean family rooms, convenient amenities for children and a peaceful atmosphere. Organized activities and thoughtful details for families and pet owners further enhance the appeal for family vacations.
In summary, while minor areas for improvement exist, Hotel GHT Neptuno-Tossa & Venus SPA excels in location, breakfast, cleanliness, staff service and overall family-friendly environment, making it a highly recommended choice for visitors to Tossa de Mar.
Categories
The breakfast at the hotel garners numerous positive remarks, often highlighted as a significant highlight of the stay. Guests appreciate the extensive and diverse buffet options, which include pastries, fruits, fried eggs, bacon, cheese and even champagne on Sundays. The breakfast is described as very complete, hearty and delicious with attentive staff contributing to an enjoyable dining experience.
Dinner offerings also receive commendation for their quality and variety with guests frequently mentioning the tasty meals and gourmet buffet options. While the dinner service starts late at 8 PM, the high quality of dishes and the charming outdoor dining atmosphere are noted positively. Guests particularly enjoy the barbecue evenings, though some mention occasional issues with variety and consistency.
Rooms at the hotel present a mixed experience. Positively, they are frequently described as very clean, well-maintained and comfortably furnished, often featuring beautiful views and pleasant balconies. The beds are considered comfortable, contributing to an overall relaxing stay. However, some guests note that the decor is dated and the rooms, especially the triple ones, can be small and noisy. Opting for a superior room is recommended for a more modern and comfortable experience.
Cleanliness at the hotel is consistently praised. Guests commend the impeccable state of the rooms and common areas with the housekeeping services ensuring everything remains spotless. The friendly and attentive staff contribute to a welcoming atmosphere, further enhancing the guests' experience despite the older decor.
Staff at Hotel GHT Neptuno-Tossa & Venus SPA are frequently lauded for their friendliness and helpfulness, described as very friendly, welcoming and efficient. This exceptional service significantly enhances the overall experience, ensuring that guests feel respected and well-cared for throughout their stay.
The hotel's pool area is another highlight, praised for its cleanliness, cozy atmosphere and well-maintained garden. The small but charming pool, along with a relaxing jacuzzi and comfortable sun loungers, creates a pleasant environment for relaxation. Despite occasional crowding and limited sun loungers, the pool area remains a popular feature among visitors.
For beach lovers, the hotel's location stands out, as it is just a short walk from the beach, allowing guests to enjoy spontaneous visits to the seaside. This proximity, combined with easy access to the town's historic and shopping areas, makes it a well-rounded vacation spot.
Parking, however, has been noted as a drawback. The hotel offers limited on-site parking and guests often have to park around 500 meters away with additional fees, which can be inconvenient, especially during busy periods. Planning ahead for parking is advised for those driving to the hotel.
The hotel is particularly family-friendly, offering comfortable and clean family rooms, convenient amenities for children and a peaceful atmosphere. Organized activities and thoughtful details for families and pet owners further enhance the appeal for family vacations.
In summary, while minor areas for improvement exist, Hotel GHT Neptuno-Tossa & Venus SPA excels in location, breakfast, cleanliness, staff service and overall family-friendly environment, making it a highly recommended choice for visitors to Tossa de Mar.
Family Friendly Hotel
Located on La Guardia, this hotel provides family-friendly amenities, including a spa. The combination of relaxation and family activities makes it a good choice.
Hotel with Free Wi-Fi
This family-friendly hotel offers free Wi-Fi and recreational amenities including an outdoor pool, hot tub, and sauna. It is centrally located and provides concierge services.
Accessible Hotel
This hotel offers rooms and facilities for disabled guests, including wheelchair access and a bathroom for disabled. Some units are described as entirely wheelchair accessible and accessible by lift.
3-Star Hotel
This hotel is centrally located and offers an outdoor pool, hot tub, and sauna. It also features complimentary wireless internet access, concierge services, and an arcade/game room. The breakfast buffet is well-regarded.
Hotel with Pool Lap Lanes
Features a spa and a pool with designated lap lanes, ideal for guests seeking relaxation and fitness. Close proximity to the beach enhances its appeal.
Hotel near The Beach
Hotel with Spa
Hotel with Swimming Pool
Pool Lap Lanes Outdoor Pool
Hotel with Parking
Cheap Hotel
Hotel with Outdoor Pool
About Hotel GHT Neptuno-Tossa & Venus SPA
License: HG-000166-04
Guest Reviews
Location
Breakfast
Many reviewers specifically mention the breakfast buffet as excellent, very good and very rich. The buffet is lauded for its abundance and diversity, ensuring something for all tastes. The staff's attention during breakfast is also noted positively, contributing to an overall enjoyable dining experience.
However, some guests point out that the buffet can get quite crowded and there are remarks about occasional lack of variety or quality in certain offerings, such as hard eggs or spoiled fruit. Despite these minor issues, the majority of feedback suggests that the breakfast at this hotel is a significant highlight with many guests expressing their intention to return primarily for the breakfast.
In summary, the breakfast at Hotel GHT Neptuno-Tossa & Venus SPA is predominantly praised for its completeness, variety and deliciousness, making it a memorable part of the stay, though arriving early may help avoid the morning rush.
Dinner
However, there are consistent mentions that dinner starts late at 8 PM, which is a drawback for some guests. There are occasional concerns regarding limited variety on certain days and specific complaints about the dinner's quality not always being consistent. While some found the variety lacking, the overall sentiment remains positive with the high quality of dishes frequently highlighted. The atmosphere of enjoying meals outdoors is also a bonus for many visitors.
Overall, the dinner offering at the hotel is described as excellent by many with hearty and diverse meals that cater well to different tastes, although there is room for improvement in terms of variety and meal timings.
Rooms
However, some consistent criticisms include the size and dated decor of the rooms. Many visitors find the rooms, particularly the triple ones, to be quite small and in need of renovation. The decor, while functional, is described as old-fashioned and the bathrooms often need modern upgrades. Issues such as thin walls leading to noise disturbances and occasional ant infestations have also been noted.
Despite these drawbacks, the views, cleanliness and comfortable bedding stand out as highlights. Opting for a superior room, which tends to be more modern and tastefully decorated, can enhance the overall stay experience.
Beds
However, a significant number of reviews point out issues with the beds. Several guests found the mattresses to be hard, old and generally uncomfortable. There are remarks about the beds being too tight and pillows being flat or overly soft. Some rooms, unfortunately, have saggy beds or uncomfortable spring mattresses that affected the quality of sleep. Issues like divided beds and waterproof covers on mattresses were also mentioned, hinting at inconsistency in the bed quality across different rooms.
In conclusion, while some guests enjoyed a good night's rest on comfortable beds, others had a less satisfactory experience, largely due to hard or worn-out mattresses and pillows.
Cleanliness
The hotel staff also earns commendations for their friendly demeanor, contributing to a welcoming and well-maintained atmosphere. Despite some guests noting the older decor, many appreciate it as part of the hotel's charm. A few minor issues, such as ants on the terrace, were mentioned, but overall, the cleanliness and upkeep of the hotel are consistently rated highly.
Guests also note the excellent housekeeping services and the overall serene environment, emphasizing a clean and family-friendly ambiance. The hotel's modern updates and pleasant decor are also appreciated, adding to the overall positive experience regarding cleanliness and maintenance at Hotel GHT Neptuno-Tossa & Venus SPA.
Staff
Wi-Fi
Pool
However, some mention that the pool can get crowded and that sun loungers can be limited. The pool area is reportedly shady, which might be a plus for some but a downside for sun-seekers. Despite its size, the pool is said to be crystal clear and very enjoyable, contributing to the overall appeal of the hotel’s outdoor facilities.
There are some points of criticism, such as occasional enforcement issues of pool rules, limited space and reservations of hammocks and loungers not being managed well. Music is sometimes played in the pool area, which might not be to everyone's taste. Despite a few areas for improvement, the pool area, complete with a nice bar serving good cocktails, is generally a highlight for visitors to this quiet, family-friendly hotel.
Beach
Moreover, the hotel’s proximity to the historic center and shopping areas enriches the overall experience. Guests can easily blend beach outings with explorations through the old town, immersing themselves in the rich culture and history of the area. The location offers both the relaxation of the nearby beach and the vibrancy of the city center, making it a perfect spot for a well-rounded vacation.
Parking
Guests have highlighted that finding a parking spot nearby can be extremely difficult and time-consuming, which can be especially inconvenient when unloading luggage. Some noted that the area has limited parking spaces available for all, which adds to the challenge. For those planning to drive, it's advisable to anticipate potential parking issues and perhaps even make parking reservations where possible. Despite these parking woes, the hotel does offer beautiful rooms with comfortable beds and functioning air conditioning.
Family
The hotel provides a variety of amenities catering to children, such as kids' rooms and a playroom for the little ones. Parents can also relax in a peaceful atmosphere, as the hotel's environment ensures a quiet and comfortable stay. The friendly and attentive staff further enhance the family experience with good breakfast and dinner options and thoughtful details geared towards families.
The small garden and outdoor space, along with organized activities such as Friday barbecues, add to the hotel's charm and family appeal. Pet owners will also find this hotel welcoming, as it is dog-friendly, offering amenities like beds, bowls and treats for dogs.
In summary, Hotel GHT Neptuno-Tossa & Venus SPA stands out for its family-friendly atmosphere, making it a top recommendation for family vacations. While there are minor areas for improvement, such as securing high chairs, the hotel delivers a largely positive and family-centric experience.
3 Star
Accessible
However, the hotel poses significant challenges for guests with disabilities or limited mobility due to steep roads and difficult street access. Additionally, there have been instances where the elevator was not functional, further complicating accessibility. While the location is accessible by foot, it is apparent that the overall suitability for those with reduced mobility may require improvement.
Outdoor Pool
Dog Friendly
While the hotel allows many pets and is generally very accommodating, there are a few rules and restrictions to keep in mind. For instance, pets must remain in the room during meal times, which means breakfast on the terrace with a pet isn't an option. Some guests have noted the extra supplement for small dogs, though they recognize the benefit of being able to bring their pets along on their travels.
Though a few guests have mentioned occasional disturbances from barking dogs in the hallways or rooms nearby, the overall consensus is that the hotel handles its canine guests well. For those looking to travel with their pets, Hotel GHT Neptuno-Tossa & Venus SPA offers a hospitable and comfortable experience, ensuring both owners and pets have a pleasant stay.
Yes, Hotel GHT Neptuno-Tossa & Venus SPA has pool(s) that belong to one or more of the following categories: Pool Lap Lanes, Outdoor Pool.
Yes, a spa is available at Hotel GHT Neptuno-Tossa & Venus SPA.
No, Hotel GHT Neptuno-Tossa & Venus SPA doesn't allow dogs.
Yes, parking facilities are available at Hotel GHT Neptuno-Tossa & Venus SPA.
No, Hotel GHT Neptuno-Tossa & Venus SPA doesn't have a gym.
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