Hotel Mercure Lisboa receives predominantly positive reviews across most categories, positioning it as a practical choice for visitors to Lisbon. Guests consistently highlight the hotel’s favorable location in a quiet neighborhood with excellent connectivity to public transportation, including the nearby Sete Rios bus and train station and Jardim Zoológico metro station. This makes it convenient to explore both downtown Lisbon and other attractions like Sintra, despite being slightly removed from the city center.
The breakfast at Hotel Mercure Lisboa is praised for its variety, freshness and value with many guests enjoying the hearty and well-replenished options. The staff’s attentive service enhances the experience, though some guests mention a desire for more variety and find the cost slightly high. Dinner service receives mixed reviews with some guests appreciating the friendly staff and others noting limited menu options and longer service times. However, excellent nearby dining options provide viable alternatives.
Rooms at the hotel are generally appreciated for being clean, spacious and comfortable, offering good amenities and quiet surroundings. Guests commend the comfortable beds and friendly, helpful staff. Despite some minor maintenance issues and signs of aging, the overall satisfaction with the room quality remains high. The hotel boasts a dedication to cleanliness with consistent housekeeping and well-maintained public areas.
The staff at Hotel Mercure Lisboa are a standout feature, often described as professional, friendly and courteous. Reception, bar and cleaning staff, as well as individuals like Paolo and Ousmane, receive specific praise for their exceptional service, contributing significantly to the positive guest experiences.
The free Wi-Fi service has mixed feedback with many guests finding it satisfactory while others face connectivity issues. The rooftop pool is highlighted as a major asset, appreciated for its clean, quiet environment and pleasing views, despite occasional maintenance issues.
Parking options are available but come at an extra cost, which some guests believe should be complimentary for a four-star hotel. Nonetheless, the availability of secure parking is seen as a plus.
Families find the hotel welcoming and well-suited to their needs with spacious rooms and enjoyable pools for children. The comfortable beds are frequently mentioned as a highlight, contributing to restful stays.
Overall, Hotel Mercure Lisboa offers a comfortable, well-located and clean environment with attentive service, making it a favorable option for both individual travelers and families. Some room for improvement exists in areas such as maintenance, Wi-Fi consistency and dining variety, but the positive aspects significantly outweigh these minor drawbacks.
The NH Collection Lisboa Liberdade receives widespread acclaim for its exceptional location on Avenida da Liberdade, often compared to Lisbon's Champs Elysee. Guests find it ideally situated near upscale shops, cafes, restaurants and major attractions, all within walking distance. The hotel’s proximity to public transportation, including a metro station right outside, enhances its convenience for exploring the city.
Guests are highly satisfied with the spacious and clean rooms, often describing them as stylish, modern and comfortable. The large, comfortable beds are frequently mentioned, although a few note inconsistencies in mattress quality. Many rooms feature balconies or terraces with stunning city views, further enriching the guest experience.
The rooftop area, featuring a bar and pool, is a standout highlight. Despite some minor drawbacks like the pool's cold water and the need for more sunbeds, visitors appreciate the beautiful panoramic views and the pleasant ambiance. The rooftop breakfast, which is highly praised for its variety and quality, adds to the allure.
Cleanliness throughout the hotel is consistently commended with guests noting the pristine condition of rooms and common areas. The efficient and friendly housekeeping staff add to the pleasant stay.
The hotel staff receive overwhelming praise for their friendliness and helpfulness. Guests frequently acknowledge individuals like Rui Cruz, Carolina, Carlos and Suzanna for enhancing their experience with exceptional service and professionalism. However, a few note occasional less favorable interactions at the reception.
Family travelers find the hotel accommodating and safe with good family room options. The convenient location and cleanliness further assure a comfortable stay for families.
The hotel's free WiFi garners mixed reviews. While some guests report strong, reliable connections, others experience slow or intermittent service. For those requiring more consistent connectivity, a paid option is available.
The breakfast offerings are well-received, noted for their variety and inclusion of dietary options like gluten-free and soy milk. The breakfast staff’s efficiency and friendliness contribute positively, although some guests consider it expensive and suggest improvements to the dining ambience.
Dinner at the rooftop restaurant has mixed feedback; while convenient, some guests find the menu limited and the meals less satisfactory. Nonetheless, the vibrant atmosphere and stunning views of the terrace bar remain popular.
Parking facilities are generally appreciated for their convenience and security, though some guests find the fees high. The hotel’s collaboration with a nearby mall for parking is a welcomed feature.
The gym receives mixed reviews, described as functional but with some equipment needing updates. While not impressing all, it provides a satisfactory workout space for many.
Overall, NH Collection Lisboa Liberdade excels with its prime location, cleanliness, comfortable rooms and friendly staff, making it a favored choice for both leisure and business travelers visiting Lisbon.
Categories
Rooftop Pool
Romantic
Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-2 out of 2 hotels in and around Trafaria