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Summary of reviewsEnzo Hotels Trappes by Kyriad Direct is strategically located for visitors planning trips to the Palace of Versailles, just a 15-minute drive away and offers convenient access to Paris. Guests appreciate the tranquil environment despite its proximity to a main road, ensuring peaceful nights. The hotel also benefits from a large parking facility, adding to its accessibility.
The staff at Enzo Hotels Trappes receive frequent praise for their friendliness and helpfulness, creating a welcoming atmosphere that enhances the overall stay. Guests find the rooms to be clean and functional with comfortable beds and ample amenities, contributing to a pleasant and restful experience. Despite some minor maintenance issues and occasional reports of cleanliness concerns, the overall feedback on room quality remains positive.
The breakfast receives mixed reviews. While many guests enjoy the hearty and varied options, fresh daily products and deem it good value for money, others point out the need for better restocking and greater variety. Some comments reflect inconsistencies in the service quality during breakfast hours.
Cleanliness in the hotel garners varied feedback. Numerous guests find their rooms spotless and commend the use of thorough cleaning practices. However, several reviews highlight issues such as dirty carpets, stained towels and occasional maintenance lapses, indicating a need for consistent hygiene standards.
Parking facilities are a strong point with guests appreciating the ample, free and secure parking space, eliminating the stressful search for parking. The quiet surroundings and proximity to various shops and a nearby park add to its convenience.
The hotel offers good value for money, providing a mix of standard comfort in a calm environment with a strategic location perfect for visiting local attractions. However, attention to specific areas of improvement, particularly in breakfast variety and room cleanliness, could further elevate the guest experience. Show more
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Categories
Cheap Hotel
This hotel offers budget-friendly accommodation in Trappes. It's a practical choice for travelers seeking affordable lodging.
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Parking
Room Types
1 Double BedThe double room features a carpeted floor and heating, as well as a private bathroom boasting a shower. The unit has 1 bed.
2 Single BedsThe double room provides a carpeted floor and heating, as well as a private bathroom featuring a shower. The unit offers 2 beds.
1 Double Bed 1 Single BedThe triple room features a carpeted floor, heating, as well as a private bathroom boasting a shower. This triple room provides a flat-screen TV. The unit has 2 beds.
Guest Reviews
7.0
Good
Location
Nestled conveniently for travelers, Enzo Hotels Trappes by Kyriad Direct offers a strategic location, particularly for those intending to visit the Palace of Versailles, which is only a fifteen-minute drive away or about 10 kilometers distant. The hotel also provides easy travel to Paris and is close to the railway station, making it a practical choice for short holidays. Guests appreciate the calm and quiet surroundings, ensuring peaceful nights despite facing a main road. The large parking lot and good parking facilities further enhance its accessibility.
Many reviewers praise the friendly and helpful staff, who make the stay even more pleasant. The hotel features clean, spacious rooms with comfortable beds and offers additional amenities such as tables, chairs and lounge chairs in a well-arranged relaxation area in front of the building. Proximity to various shops in Trappes and a nearby park great for walks adds to its convenience.
Overall, Enzo Hotels Trappes delivers good value for money with its standard comfort, calm environment and strategic location perfect for visiting the Palace of Versailles, all while providing easy access to Paris and local amenities.
Breakfast
The breakfast experience at Enzo Hotels Trappes by Kyriad Direct has received mixed reviews. Many guests appreciated the hearty and complete meal options, describing the breakfast as good, decent and offering a good selection. They highlighted the presence of fresh daily products and a variety of sweet and savory options, deeming it good value for money. Some guests also noted the staff's attentiveness and the convenience of the hotel's location near the train station.
However, several reviews pointed out limitations and room for improvement. Guests commented on the limited choices and occasional lack of restocking, resulting in shortages if one arrives later in the morning. Some found the breakfast basic or light with specific complaints about the absence of pastries orange juice and even bread at times. There were also mentions of inconsistent service with some staff appearing disengaged.
Overall, while the breakfast at Enzo Hotels Trappes offers a pleasant experience for many, there are notable areas where it falls short, especially in terms of variety and availability.
Rooms
Enzo Hotels Trappes by Kyriad Direct offers rooms that are functional and largely clean, making for a comfortable stay. Guests have appreciated the very good bedding, leading to a restful night's sleep. The rooms are generally well arranged with sufficiently large bathrooms in some instances, allowing for a pleasant living experience.
Despite the overall cleanliness, some reviews mention small issues such as slow-draining water in the shower and sink or minor maintenance needs. The rooms tend to be on the smaller side with minimal storage space, which might be a consideration for those staying longer or with more substantial luggage.
On the positive side, the tranquility of the location ensures peaceful sleep, even for rooms facing the less trafficked D 36 road. The functionality of the furnishings and the spacious, comfortable beds have been well-regarded by guests.
However, some aspects like the occasional damp smell, cleanliness concerns and worn-out equipment were mentioned as areas needing improvement. Issues with specific rooms, such as clogged drains, unpleasant odors or noisy environments, were highlighted by a few guests. So while many found their stay agreeable, there is a clear indication that some rooms might require attention to match the overall positive experience conveyed by the majority of reviews.
Beds
Enzo Hotels Trappes by Kyriad Direct offers a mixed experience when it comes to its beds. On the positive side, many guests found the bedding to be of good quality and several reviews praised the beds for being comfortable and spacious. The quality-to-price ratio is also highlighted as a positive aspect with some rooms being described as small but pleasant with excellent bedding.
However, there are notable concerns that cannot be ignored. Some guests reported encountering dirty bedding and towels, while others mentioned uncomfortable beds, sometimes describing them as stinky, broken or about to collapse. Additionally, there were mentions of thin mattresses and beds that creak when turning. The quality of the mattresses and pillows received criticism with some guests suggesting that the mattresses need replacement and pointing out the absence of mattress protectors.
Overall, while there are aspects of comfort to be found at Enzo Hotels Trappes by Kyriad Direct, there are also several areas related to bed quality and cleanliness that require improvement to meet guest expectations consistently.
Cleanliness
Enzo Hotels Trappes by Kyriad Direct offers a mix of experiences when it comes to cleanliness. Many guests noted that the rooms were clean and functional with some even describing the hotel and its bathrooms as spotless. Daily use of bleach in the bathrooms was mentioned positively, emphasizing thorough cleaning practices. The establishment appeared beautiful to some and the receptionist was highlighted for her pleasant and kind demeanor. However, there were numerous reports of cleanliness issues, including dirty carpets, stained towels and sheets and insufficient overall hygiene. Some rooms had specific issues like poorly draining sinks and showers and there were instances of rooms being left dirty after previous guests. Although there were compliments towards a very efficient cleaning lady, several guests felt the general cleanliness needed significant improvement. Overall, while some found the hotel clean and quiet, others encountered notable cleanliness challenges.
Staff
Guests consistently praise the staff at Enzo Hotels Trappes by Kyriad Direct for their friendliness, helpfulness and warm welcomes. From the reception to the room management, the staff receives high marks for being attentive and responsive to guests' needs. The hospitality of both male and female staff members is highlighted with several reviewers noting the excellent service provided. The hotel's welcoming atmosphere is further enhanced by the availability and generosity of the staff, ensuring a pleasant and accommodating stay. Despite an isolated mention of an unfriendly hostess, the overwhelmingly positive feedback underscores the impeccable and kind service guests can expect at this hotel.
Parking
Located conveniently near Versailles, Enzo Hotels Trappes by Kyriad Direct boasts ample and free parking facilities. Guests frequently highlight the value and convenience of a vast parking lot with plenty of spaces, ensuring an easy and stress-free experience. The parking is private and offers a sense of security, adding to the overall appeal. Reviewers consistently appreciate the large and well-maintained parking area with no mentions of inadequacy, making it a reliable choice for travelers with vehicles.
No, Enzo Hotels Trappes by Kyriad Direct doesn't have any pool.
No, a spa isn't available at Enzo Hotels Trappes by Kyriad Direct.
Yes, Enzo Hotels Trappes by Kyriad Direct welcomes dogs.
Yes, parking facilities are available at Enzo Hotels Trappes by Kyriad Direct.
No, Enzo Hotels Trappes by Kyriad Direct doesn't have a gym.