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ALPENCITY SUITES

Trento , Via Giuseppe Verdi 12/a (Show on Map)

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1 room2 guests 1 room, 2 guests

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Summary of reviewsALPENCITY SUITES in Trento is highly praised for its exceptional location and accessible accommodations. Situated just minutes away from the city's main attractions, such as Piazza Duomo, the historic center and the Muse museum, its proximity to train and bus stations, as well as convenient parking options, make it an ideal base for exploring the vibrant city.

The hotel offers spacious, modernly furnished and newly renovated rooms that provide a fresh and welcoming environment. Guests appreciate the large, clean bathrooms, comfortable beds and tranquil gardens that some rooms open onto. The temperature in the rooms is easily adjustable and despite occasional reports of missing amenities like microwaves or kettles, the overall comfort and convenience of the accommodations are well-received. Check-in and check-out processes are efficient, albeit automated, which some guests found less personal.

Cleanliness at ALPENCITY SUITES receives mixed feedback. While many guests find the rooms clean and tidy upon arrival, there are reports of inconsistent cleaning standards during the stay with issues like dusty carpets, dirty duvets and clogged showers mentioned. However, the hotel's newly renovated appearance often enhances the initial impression of cleanliness.

The staff at ALPENCITY SUITES are generally described as kind, helpful and friendly, providing efficient service and going above and beyond to assist guests. Nonetheless, the self-service nature and limited on-site presence of the staff occasionally lead to lapses in communication and maintenance, which could be improved.

The Wi-Fi situation at the hotel is varied with some guests experiencing good connectivity while others face weak or nonexistent internet. This inconsistency suggests a need for improvement in Wi-Fi reliability and speed.

Overall, ALPENCITY SUITES stands out for its prime location, spacious and modern accommodations and generally positive guest experience, making it a solid choice for travelers seeking a convenient and comfortable stay in Trento. The hotel’s accessibility features, including easy check-in/out processes, spacious rooms and nearby parking options, further enhance its appeal for guests with disabilities.
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Categories

Guest House with Free Wi-Fi

This guesthouse offers free Wi-Fi. The suites provide a comfortable and connected stay for guests looking for a convenient base in Trento.

Accessible Guest House

This property is listed as one of the best accessible hotels in Trento.

Guest House Taking Steps Towards Sustainability

Guest House for Honeymoon

Small Guest House

3-Star Guest House

Room Types

Double Room with Garden View Providing bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room provides a flat-screen TV, soundproof walls, a seating area, a wardrobe as well as garden views. The unit offers 1 bed.

Triple Room Offering bathrobes, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned triple room offers a flat-screen TV, soundproof walls, a seating area, a dining area as well as garden views. The unit has 2 beds.

Family Suite The family room offers air conditioning, soundproof walls, as well as a private bathroom featuring a shower and a bidet. The family room features tiled floors, a seating area with a flat-screen TV, a wardrobe, heating as well as an inner courtyard view. The unit offers 2 beds.

About ALPENCITY SUITES

License: IT022205B4HWFHSTMJ

Guest Reviews

Location

ALPENCITY SUITES is praised for its exceptional location, making it an ideal choice for visitors looking to explore Trento with ease. The hotel is situated just a stone's throw away from the city's main square, Piazza Duomo and the historic center, allowing guests to effortlessly reach key attractions, restaurants and shops. It's a mere three to five-minute stroll to the city center and the cathedral, positioning it as a central hub from which to enjoy the vibrant city life. The proximity to the train and bus stations, as well as convenient parking options, further enhances its accessibility.

Notably, the hotel is also near the Muse museum and the university, making it a strategic choice for both leisure and academic visitors. The area's excellent connectivity allows guests to easily explore Trento and even venture beyond to other points of interest.

Many reviewers appreciated the hotel's quiet and clean accommodations, including spacious and well-maintained rooms and bathrooms. Some highlighted the lovely garden as a serene spot to relax. Despite a few comments about parking issues and an isolated incident of car theft, the overall sentiment remains overwhelmingly positive due to its prime location and convenience.

ALPENCITY SUITES stands out for its central, yet peaceful setting, ideal for short stays, providing an excellent base for those looking to immerse themselves in the heart of Trento.

Rooms

'ALPENCITY SUITES' offers guests notably spacious rooms that consistently impress with their size and comfort with many reviewers highlighting the ample space and large, clean bathrooms. The rooms have been praised for being modernly furnished and newly renovated, providing a fresh and welcoming environment. The location is also a strong point, being both central and quiet, making it an optimal choice for visitors looking to explore the city. Furthermore, rooms often open onto gardens, adding an extra touch of tranquility.

Guests find the temperature in the rooms perfectly adjustable and the spacious apartments well-equipped with amenities like flat-screen televisions, although some reported missing items like microwaves or a kettle. Beds are frequently mentioned as comfortable, enhancing the overall stay. Cleanliness is generally appreciated, though there are occasional mentions of dust and cleanliness not matching the price expectations.

Check-in and check-out processes are efficient, albeit fully automated with no staff interaction, which some found inconvenient. Despite some minor issues such as occasional musty smells, damp conditions and clogged showers, the hotel receives high marks for its sizable rooms, modern décor and overall comfort. The presence of large, well-maintained bathrooms and simple, yet tasteful furnishings add to the appeal.

Overall, 'ALPENCITY SUITES' stands out for its spacious, comfortable and conveniently located accommodations, making it a solid choice for travelers seeking ample living space in a strategic city setting.

Beds

ALPENCITY SUITES received varied feedback regarding the comfort and cleanliness of its beds. Many guests found the beds to be softer than usual but generally comfortable, praising the mattresses and the use of toppers and white sheets. Numerous reviews highlighted the double beds as very comfortable with good pillows adding to a pleasant sleep experience.

However, some guests reported issues such as broken or sagging beds, which affected their sleep quality. The sofa beds, often used as a second or third sleeping option, were frequently criticized for being uncomfortable and more suitable for children. Additionally, there were mentions of cleanliness issues, including stained linens and duvets, which detracted from the overall experience.

Despite these drawbacks, the primary beds were often described as comfortable with some guests noting the availability of extra blankets and pillows to enhance their stay. Overall, while many found comfort in their accommodations, there were noted inconsistencies that the hotel could address to improve guest satisfaction.

Cleanliness

Guest reviews of ALPENCITY SUITES highlight a mixed experience in terms of cleanliness. Many guests appreciated the clean and tidy rooms upon arrival, noting the clean spaces, bright ambiance and welcoming atmosphere. The hotel seemed newly renovated, which enhanced the impression of cleanliness for some.

However, a significant number of reviews pointed out issues with cleanliness during their stay. Common complaints included dusty carpets, dirty duvets and unclean bathrooms. There were also mentions of cobwebs, mold and ants in some areas, suggesting that cleaning standards can be inconsistent. Some guests reported dirty and clogged shower drains, as well as a lack of attention to detail in maintaining the cleanliness of furnishings and utensils.

Overall, while the initial impression of cleanliness might be positive, there appears to be room for improvement in sustaining these standards throughout the stay.

Staff

The staff at ALPENCITY SUITES have received mixed reviews, although the positive feedback is notable. Overall, guests describe the staff as kind, helpful and friendly with many appreciating their quick and efficient service. Personal service and professionalism were particularly highlighted with the staff going above and beyond to assist in emergencies and provide clear instructions for access to the apartments. Self check-in was frequently mentioned as a convenient feature, making the process easy and uncomplicated.

However, there were several remarks about staff being mostly in the background or not present on-site with instances where communication via WhatsApp or booking messages was inefficient or slow. Some guests reported poor maintenance and cleanliness issues, attributing these to a lack of responsive staff. Despite these challenges, the availability and willingness of the owner and manager to assist when needed were well appreciated by many.

In summary, while the self-service aspect of ALPENCITY SUITES is convenient and the staff are often praised for their helpfulness and friendliness, there are occasional lapses in communication and on-site support that could be improved.

Wi-Fi

At ALPENCITY SUITES, the Wi-Fi situation appears to be diverse according to guest feedback. While some visitors experienced good connectivity, describing the Wi-Fi as adequate or very good, a significant number of guests encountered challenges. Reports of weak or completely nonexistent Wi-Fi were frequent with many mentioning no internet connectivity in their rooms or poor signal quality. Despite repeated requests, some guests were left without functioning internet during their stay. The general consensus suggests a need for improvement in Wi-Fi reliability and speed to match the otherwise positive experience at the hotel.

Accessible

ALPENCITY SUITES offers a highly accessible experience for guests with disabilities. The hotel features an easy check-in and check-out process with the use of codes, simplifying the arrival and departure procedures. The rooms are notably spacious and easy to access, ensuring a comfortable stay. For those arriving by car, the proximity to various parking options, including free public parking just minutes away, adds to the convenience. Despite some comments about parking not being the easiest, the availability of free parking solutions, both nearby and covered, provides guests with ample choices. The hotel is also within walking distance of key areas, making it a practical option for guests who might prefer or require easy mobility. The secure and structured environment enhances the overall experience, making ALPENCITY SUITES a favorable choice for visitors with accessibility needs.

No, ALPENCITY SUITES doesn't have any pool.

No, a spa isn't available at ALPENCITY SUITES.

No, ALPENCITY SUITES doesn't allow dogs.

No, parking facilities aren't available at ALPENCITY SUITES.

No, ALPENCITY SUITES doesn't have a gym.

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