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Summary of reviewsThe Best Western InnSuites Tucson Foothills Hotel & Suites offers guests a host of positive attributes, making it a highly recommended choice for visitors to Tucson. Its strategic location provides easy access to significant attractions such as Saguaro National Park and Mount Lemmon while being situated in a tranquil, serene area. Despite some concerns about distance from city centers and safety, the hotel's proximity to restaurants, shopping centers and key roadways, coupled with breathtaking mountain views, enhance its appeal.
Guests frequently commend the hotel's complimentary breakfast for its variety, quality and cleanliness. The assortment of hot and cold dishes, including scrambled eggs, sausages, waffles and more, often exceeds expectations, earning descriptors such as excellent and outstanding. The complimentary happy hour with drinks further enriches the experience, fostering a warm social atmosphere.
The rooms are another highlight, being spacious, clean and well-equipped with amenities such as separate living areas, kitchens and balconies. Comfortable bedding and ample space cater to both business and leisure travelers, although some mention minor maintenance issues and dated decor.
The hotel is lauded for its cleanliness with many guests noting well-maintained rooms and common areas. However, some areas require attention regarding housekeeping consistency and upkeep, including certain rooms and facilities.
Staff friendliness and professionalism substantially enhance guests' experiences. The reception team is particularly noted for their accommodating and welcoming demeanor. Although there are occasional reports of negative encounters, overall, the staff's commitment to excellent service stands out.
The hotel's amenities, including a small but functional gym, a well-maintained heated pool and tennis courts, add value to a stay. While the gym is basic and could benefit from more equipment, it serves the purpose for simple workouts. The pool, appreciated for its cleanliness and extended hours, is a favorite among families, despite some maintenance concerns.
Families find the hotel especially accommodating with room configurations and amenities suitable for a family vacation. The overall ambiance and convenient location for family activities contribute to an enjoyable stay, leading many to express intentions of returning.
Lastly, the beds receive high marks for comfort and quality with many guests noting restful nights and super comfortable bedding, particularly praising the king-sized options.
In summary, Best Western InnSuites Tucson Foothills Hotel & Suites stands out with its convenient location, excellent breakfast, spacious and clean rooms, friendly staff and valued amenities, making it a solid choice for various travelers, including families and business guests. Show more
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Hotel near Golf Courses
This hotel is conveniently located within 2 miles (3 km) of a golf course, specifically 0.70 miles from Quail Canyon Golf Course, and is in proximity to several of Southern Arizona's premier golf courses.
Dog Friendly Hotel
This hotel is a popular choice among dog owners, offering dog-friendly entry and exit points. It also includes pet-friendly rooms and considerate staff.
Hotel with Swimming Pool
Offers suites and a pool. Provides a comfortable and convenient stay with good amenities.
Heated Pool Outdoor Pool
Hotel with Tennis Courts
Features a tennis court and an outdoor heated pool. The hotel also offers a business center and complimentary breakfast.
3-Star Hotel
Located in the Tucson Foothills, this hotel offers comfortable suites and a range of amenities. Guests appreciate the free breakfast, pool, and convenient access to local attractions, making it a great value for families and leisure travelers.
Hotel with Outdoor Pool
This hotel provides an outdoor pool facility.
Hotel with Heated Pool
Guest reviews highlight a positive experience with the heated pool at this hotel, noting it is well-maintained and comfortably heated. The pool area includes a jacuzzi and a dining area.
Hotel with Rooms With Jacuzzi / Hot-tub
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Cheap Hotel
Accessible Hotel
Hotel with Gym
Room Types
King Suite with Sofa Bed, Spa Bath and Balcony- Non-SmokingGuests will have a special experience as the suite features a hot tub. This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Featuring a balcony, this suite also provides air conditioning, a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 2 beds.
King Room - Non-SmokingProviding free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room provides air conditioning, a tea and coffee maker, a wardrobe, heating, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Queen Room with Two Queen Beds - Non-SmokingFeaturing free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. This quadruple room is air-conditioned and has a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe and heating. The unit has 2 beds.
King Suite with Sofa Bed - Non-SmokingFeaturing free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The suite features air conditioning, a tea and coffee maker, a wardrobe, a sofa, as well as a flat-screen TV with cable channels. The unit has 2 beds.
King Suite with Jacuzzi Guests will have a special experience as this suite provides a hot tub. Offering free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The suite offers air conditioning, a tea and coffee maker, a wardrobe, heating and a flat-screen TV with cable channels. The unit offers 2 beds.
Queen Room with Walk-In Shower - Disability AccessOffering free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe and heating. The unit has 1 bed.
King Room with Sofa Bed and Walk-In Shower - Disability AccessFeaturing free toiletries, this suite includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned suite features a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe and a sofa. The unit has 2 beds.
King RoomFeaturing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The fully equipped kitchenette has a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned double room features a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe and heating. The unit has 2 beds.
King Suite - Non-SmokingOffering free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The suite offers air conditioning, a tea and coffee maker, a wardrobe, heating, as well as a flat-screen TV with cable channels. The unit offers 2 beds.
King Suite with Sofa Bed and JacuzziThe hot tub is a top feature of this suite. The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. The suite features a tea and coffee maker, a wardrobe, a sofa, heating, as well as a flat-screen TV with cable channels. The unit has 2 beds.
King Room with Sofa Bed - Non-SmokingProviding free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room provides air conditioning, a tea and coffee maker, a wardrobe, a sofa, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Queen Suite with KitchenetteIn the kitchenette, guests will find a refrigerator, a microwave and a tea and coffee maker. The unit has 2 beds.
Guest Reviews
7.9
Good
Location
'Best Western InnSuites Tucson Foothills Hotel & Suites' has garnered numerous positive reviews for its strategic location, making it an ideal choice for travelers visiting Tucson and its surroundings. Guests appreciate its easy access and proximity to popular attractions such as Saguaro National Park and Mount Lemmon with many highlighting the convenience and centrality of the location. The hotel is positioned in a quieter part of town, providing a peaceful environment while still being close to a variety of restaurants, shopping centers and facilities.
The location is also praised for being near significant sites and amenities, making it convenient for those with specific destinations like the University of Arizona or medical appointments. Guests have noted the hotel's accessibility to main roads and freeways, which simplifies travel around Tucson. The area also boasts picturesque views of the mountains, adding to the appeal.
However, a few guests did mention that the hotel is not very close to the city's center or food outlets and there was some concern about the surrounding area's safety and road construction.
Overall, the location of 'Best Western InnSuites Tucson Foothills Hotel & Suites' is highly valued by guests for its combination of tranquility, convenience and accessibility to a wide range of Tucson's attractions and services.
Breakfast
The breakfast at Best Western InnSuites Tucson Foothills Hotel & Suites is highly praised by guests for its variety, quality and taste. It includes a diverse range of options like scrambled eggs, sausages, waffles and an assortment of hot and cold dishes, which cater to many preferences. Guests particularly appreciate that breakfast is included in the room rate and it often exceeded expectations with some describing it as excellent, very good and even outstanding. The breakfast area has a clean buffet setup, though some guests noted that it can get crowded at peak times. Nevertheless, the breakfast makes a positive impact on the overall stay, contributing to the hotel's reputation for offering good value and a pleasant dining experience. Additionally, the complimentary happy hour with drinks in the evening is also well-received by guests.
Dinner
The evening experience at the Best Western InnSuites Tucson Foothills Hotel & Suites is enhanced by a variety of dining options and a standout social hour. Guests frequently praised the daily complimentary happy hour, where they enjoyed two free drinks, a feature many found to be a great bonus. This social gathering was appreciated not just for the beverages, but also for adding value and a convivial atmosphere to their stay. PJ's Restaurant on site is highlighted for its fabulous dinners and better-than-average food quality, despite occasional mentions of limited menu options and low staffing. The presence of a nice café and grill on the premises was well-regarded, offering a pleasant place to unwind by the pool or on the café patio.
Besides dinner, the hotel’s complimentary snacks and freshly popped popcorn during the social hour received positive feedback. The availability of breakfast further complemented the dining experience, making it a convenient and enjoyable part of the stay. Despite a few instances where food availability was an issue, guests mostly appreciated the added amenities, friendly staff and the overall value provided by the dining and social options at the hotel.
Rooms
Nestled in the Tucson Foothills, the Best Western InnSuites Tucson Foothills Hotel & Suites offers guests spacious and comfortable accommodations that cater to both leisure and business travelers alike. Many of the rooms boast generous layouts with separate living areas, bedrooms and kitchens equipped with cooktops, refrigerators and microwaves, allowing for a convenient home-away-from-home experience. Guests frequently highlight the large, clean and well-maintained rooms, which often come with private balconies or terraces, providing an extra touch of comfort.
The rooms are particularly praised for their cleanliness, ample space and comfortable bedding, making for a restful stay. Business guests appreciate the sizable rooms, while families and groups find the spacious suites accommodating. Despite some mentions of the outdated decor and occasional maintenance issues, the general sentiment is positive regarding the room amenities and functionality.
On-site amenities include a small restaurant offering breakfast and dinner and a heated pool which many guests found enjoyable. The hotel's location is also noted for its proximity to local activities and a quiet setting, ensuring a peaceful stay.
While a few guests mentioned areas in need of improvement, such as dim lighting, thin walls and minor maintenance challenges, the overall impression is that of a hotel providing comfortable and spacious rooms that meet the needs of a variety of travelers. The friendly and helpful staff further enhance the positive experience, making this hotel a solid choice for a stay in Tucson.
Beds
At the Best Western InnSuites Tucson Foothills Hotel & Suites, the beds are often praised for their comfort and quality. Many guests have commended the beds as being super comfortable, cozy and conducive to a great night's sleep. The king-sized beds, in particular, have received numerous positive remarks for their size and comfort. Reviewers have highlighted the clean and comfortable bedding, noting that the beds are often soft and supportive.
However, some guests have noted inconsistencies, such as mattresses that are either too soft or too firm for their preference. A few reviews mentioned less favorable experiences with stained linens and the occasional lack of blankets. Pillows also seemed to be a point of contention with some guests finding them too hard or uncomfortable, although others found them to be just right.
Overall, while there are occasional issues with bed quality and pillow comfort, the majority of reviews suggest that the beds at this hotel generally offer a pleasant and restful experience.
Cleanliness
The cleanliness at Best Western InnSuites Tucson Foothills Hotel & Suites receives mixed reviews. Many guests praised the hotel for its generally clean and comfortable rooms with several mentioning that their rooms were very clean, spacious and well-maintained. Clean bedding, well-maintained grounds and clean common areas also received positive feedback. Additionally, specific areas such as the pool, the cafe and the facilities were frequently noted for their cleanliness and the friendly and helpful staff were appreciated for maintaining a tidy environment.
However, there were significant concerns regarding the cleanliness of certain rooms and common areas. Issues such as dirty carpets, unclean bathrooms and neglected housekeeping services were mentioned. Some guests found hair in the bathtub and on the floors and others noticed that their rooms were not vacuumed or cleaned daily unless specifically requested. Several reviews highlighted an overall need for thorough cleaning and updates, noting dead bugs, unpleasant smells and stained or dirty floors. Additionally, the condition of some of the facilities, including the pool area, was criticized for not being adequately maintained.
Overall, while many guests found the hotel to be clean and comfortable, there are noted areas for improvement, particularly in regular housekeeping and the upkeep of the property's older sections.
Staff
The staff at Best Western InnSuites Tucson Foothills Hotel & Suites consistently receive high praise for their friendliness, helpfulness and professional demeanor. The reception team is especially noted for their welcoming attitudes, often remembered by guests for being super friendly and accommodating. Specific staff members, such as Tiffany who manages the restaurant, are highlighted for their efficiency and pleasant demeanor, making a positive impact on guests' experiences.
Many reviews commend the overall attentiveness and responsiveness of the front desk staff, often describing them as polite, efficient and capable of handling requests promptly. Guests appreciated the personalized touch with the staff showing exceptional customer service, often remembered for celebrating special occasions like anniversaries.
The cleaning and housekeeping staff also receive positive mentions for being friendly and efficient, although there are occasional criticisms concerning their attentiveness to maintaining cleanliness standards. Additionally, breakfast staff and maintenance teams generally receive favorable comments for their professionalism and helpfulness.
However, there are some mixed feelings with a few guests experiencing unhelpful or rude encounters with certain staff members. Despite these occasional negative incidents, the majority of the reviews suggest that the staff's commitment to providing quality service significantly enhances the guest experience, contributing to a welcoming and pleasant stay at the hotel.
Wi-Fi
The Wi-Fi at Best Western InnSuites Tucson Foothills Hotel & Suites generally received positive remarks from the guests. Many mentioned it as well-functioning, very good, fast and strong. Reviewers appreciated the internet speed, describing it as very good and suitable for various needs, including business use and Zoom meetings, although the connection was occasionally unstable.
Guests found the WLAN connections to be good and easy to access with a generally decent performance throughout their stay. Despite some reports of no internet, a weak signal and connectivity issues at times, the availability of free Wi-Fi in rooms was a noted convenience.
For the most part, guests highlighted the Wi-Fi quality positively with remarks mentioning it as good, fast and effective, making it a valuable amenity during their stay. However, issues like slow speeds akin to dial-up, difficulty accessing the internet and poor signal in certain areas did come up, suggesting room for improvement. Overall, while there were some connectivity challenges, the Wi-Fi at the hotel met most guests' expectations favorably.
Gym
The gym at the Best Western InnSuites Tucson Foothills Hotel & Suites receives mixed feedback from guests, yet there are several notable positives. It is described as a small but nicely equipped fitness room, clean and well-managed. Some guests appreciate that it’s adequately outfitted for a good workout and find it easy to access from the main reception area. The gym's cleanliness and maintenance have been consistently highlighted.
However, several areas for improvement are noted. The fitness center is relatively small, housing only a few machines and lacks certain essential equipment like treadmills. Some guests found the equipment to be outdated or insufficient for a complete workout. Additionally, early risers might find the opening time of 8 am inconvenient.
Overall, the gym provides a basic and functional space for exercise, suitable for guests looking for simple workouts during their stay.
Pool
The pool at Best Western InnSuites Tucson Foothills Hotel & Suites receives generally positive remarks from guests. Many appreciate that the pool is clean, well-heated and open until 10pm, providing a nice spot for relaxation after a day of exploring or hiking. The pool area is well-maintained and guests mention that it includes a café patio, adding to the overall pleasant ambiance. Families and children particularly enjoy the pool, which is described as beautiful, lovely and splendid at various times.
However, there are some recurrent concerns about its size with several reviews mentioning that the pool is small especially during hotter weather when it gets more crowded. Issues of maintenance also appear frequently with instances of dirty water, broken paint and scum rings noted by guests. The pool's condition sometimes falls short of expectations, as seen in instances of being closed without explanation and ongoing upkeep needs.
Overall, while the pool area is a valued feature of the hotel with many guests appreciating its warmth and cleanliness, there is room for improvement in maintaining its facilities to ensure a consistently pleasant experience.
Tennis
The Best Western InnSuites Tucson Foothills Hotel & Suites offers tennis courts on the property, providing guests with the convenience of enjoying a game without having to leave the hotel. Guests have positively noted the availability of tennis courts, mentioning they are open late, which is appreciated by those who wish to play in the evening. Although the hotel lacks a gym, the presence of tennis courts in a good location compensates for this. Overall, the tennis facilities have been well-received as a highlight of the hotel's amenities.
Family
Best Western InnSuites Tucson Foothills Hotel & Suites emerges as a family-friendly haven, ideal for a memorable family stay. The facility is well-suited for families with a family suite equipped with necessary amenities. Guests have consistently noted that it feels like a family vacation spot with good rooms and a welcoming environment. The hotel’s location is convenient for family activities and the overall ambience is particularly family-friendly. Many families appreciate the good breakfast offered, despite some minor inconveniences like lines at the waffle maker and limited seating during busy times. All in all, it's described as a pleasant and enjoyable stay for families with many guests expressing their intention to return.
3 Star
Best Western InnSuites Tucson Foothills Hotel & Suites offers a dependable stay with excellent value, particularly for a three-star establishment. Guests appreciate the clean and comfortable rooms, which contribute to its reputation as a great option for budget-conscious travelers. The hotel's location is also noted positively, making it a convenient choice for visitors.
The hotel's amenities, though limited, generally meet the expectations for a three-star property. The breakfast, while basic, is sufficient for most guests. The beds are comfortable, adding to the overall value of the accommodations. Although some aspects, such as jacuzzi tubs, toiletries and the overall condition of the rooms, may seem outdated, the general cleanliness of the property maintains a decent standard.
Despite occasional criticism regarding the age of the facilities and mixed experiences with staff attitudes, many guests find the prices very good and describe the stay as better than expected for a three-star hotel. This makes it a solid choice for travelers seeking basic, affordable lodging.
Rooms with Jacuzzi / Hot-Tub
The jacuzzi and hot tub facilities at the Best Western InnSuites Tucson Foothills Hotel & Suites offer guests a mix of experiences. On the positive side, many guests found the hot tub to be a relaxing feature, especially after a long drive. Several reviewers appreciated the clean and functional hot tub, highlighting it as a nice addition to their stay. Some mentioned that the indoor jacuzzi suites are worth the extra cost and enjoyed the spa tub and balcony. A few guests referred to the jacuzzi as their "hidden gem," finding it comfortable and a great place to unwind.
However, some visitors encountered issues with the hot tub and jacuzzi. Reports of them being broken, nonfunctional or dirty were mentioned. The jets in various tubs were either not powerful or not working at all, which was a disappointment for some. Occasionally, noise from the jacuzzi in another room was noted, affecting the overall experience. Additionally, the outdoor hot tub and spa facilities sometimes faced maintenance issues with instances of being taped off or colder than expected.
Overall, while the jacuzzi and hot tub amenities are a positive aspect of the hotel for many, there's room for improvements in maintenance and functionality to ensure a consistently pleasant experience.
Business
The 'Best Western InnSuites Tucson Foothills Hotel & Suites' is a suitable option for business travelers, offering several amenities tailored to their needs. The hotel features a business center, which has been described as good, well-equipped and a helpful extra. Its convenient location is advantageous for business layovers, providing easy access to necessary amenities.
Guests have found the rooms to be very comfortable with wifi generally working well in these spaces, although there have been some mentions of connectivity issues. This aspect suggests that the reliability of the internet might vary.
While the hotel has many positive attributes for business stays, it's noted that some areas, such as the gym, might be exhausted and not ideal for those seeking a quiet environment for business communications.
Accessible
The Best Western InnSuites Tucson Foothills Hotel & Suites has received varied feedback regarding its accessibility features. The property stands out for being conveniently accessible to surrounding attractions and having wheelchair-friendly options. Accessible rooms offer easy entry and are situated near parking areas designed for accessibility. Common areas are generally accessible, although some guests noted they showed signs of wear and tear and others found the property challenging for those with disabilities due to limited handicap support and insufficient access points.
Guests appreciated the clear walkways and the ease of getting in and out of rooms, highlighting that accessible features are well-implemented overall. However, some rooms were reported to be cramped, making maneuverability a bit difficult and bathrooms did not always accommodate well. Lack of an elevator posed a challenge for some, as they had to carry items upstairs. Despite these issues, the hotel provides accessible parking spaces and has helpful front desk staff. The overall experience included accessible public elevators and rooms that were cleaned upon request.
Heated Pool
The guest reviews for the heated pool at Best Western InnSuites Tucson Foothills Hotel & Suites generally highlight a positive experience. Many guests appreciated that the pool was well-maintained and comfortably heated, even in March. The heated pool was frequently described as nice, great and awesome. Guests also noted the inclusion of a jacuzzi and an inviting dining area around the pool. Although one review mentioned the pool area appeared dirty, the overall sentiment towards the facility was favorable. Heated pools and a heated hot tub were enjoyed and validated by the majority of guests, contributing to a pleasurable stay.
Outdoor Pool
The outdoor pool at Best Western InnSuites Tucson Foothills Hotel & Suites generally garners positive feedback from guests, being described as a nice and well-maintained feature of the property. The pool is heated and provides ample outdoor seating, making it a enjoyable spot for relaxation. Notably, guests can use the pool until 10pm, adding to its appeal for evening swims. Guests also appreciated live entertainment around the pool area, enhancing the overall experience.
Despite these positives, there are some critical remarks. The pool area can sometimes be noisy and not very relaxing and there have been instances when the pool appeared dirty or was out of service entirely. The hot tub and spa services also faced similar issues with being out of service. Maintenance and cleanliness of the pool area appear to be inconsistent, as some reviews cite trash around the units and an overall property in bad repair.
In conclusion, while the outdoor pool at this hotel often provides a pleasant and enjoyable experience, the inconsistent maintenance and occasional closures can be a drawback for some guests.
Dog Friendly
The Best Western InnSuites Tucson Foothills Hotel & Suites is a popular choice among dog owners for its accommodating environment. Guests appreciated the dog-friendly entry and exit points throughout the premises, making it easy for pets and owners alike to navigate the hotel. The property includes pet-friendly rooms and considerate, amiable staff who are receptive to furry guests.
Despite a few downsides such as an expensive pet fee and limited areas for pets to relieve themselves, the hotel received positive feedback for being welcoming to dogs and having easily accessible dog walking areas. Special amenities, like a dog travel bowl and a good variety of included dog food, added to the pleasant experience for pet owners. Many guests noted that the hotel’s policies and accommodations for dogs were commendable.
However, some guests mentioned occasional disturbances from barking dogs and an environment with high foot traffic for dog walking. There were also concerns about cleanliness with some reports of dog droppings around the area. A noted downside was the smell of dogs in the rooms and common areas, indicating that the cleaning process might need more attention.
Overall, the Best Western InnSuites Tucson Foothills Hotel & Suites is a dog-friendly destination with thoughtful accommodations and policies for pets, though a few areas might benefit from additional care and maintenance.
Yes, Best Western InnSuites Tucson Foothills Hotel & Suites has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Best Western InnSuites Tucson Foothills Hotel & Suites.
Yes, Best Western InnSuites Tucson Foothills Hotel & Suites welcomes dogs.
No, parking facilities aren't available at Best Western InnSuites Tucson Foothills Hotel & Suites.
Yes, Best Western InnSuites Tucson Foothills Hotel & Suites has a gym.