Dreams Tulum Resort & Spa is a top-notch resort, praised by guests for its beautiful location on the beach with stunning ocean views, amazing architecture that blends with the backdrop of Tulum and priority given to security. While the breakfast received mixed reviews, the majority of guests enjoyed the buffet and the variety of continental restaurants offered. The dining experience overall had mixed reviews with some guests raving about the food and others finding it mediocre or poor. The rooms are spacious, clean and comfortable, even though some guests experienced issues with maintenance. The resort is well-maintained and clean, despite some negative comments about room maintenance and seagrass on the beach. The staff is friendly, professional and outstanding with many guests praising their polite, helpful and entertaining nature. The pool and beach areas are beautiful and well-maintained, perfect for relaxing and enjoying the vacation. The resort is also family-friendly with facilities and activities for kids. While some guests complained about certain issues, overall, Dreams Tulum Resort & Spa is an exceptional five-star resort offering amazing amenities and services for a luxurious and enjoyable stay.
Ideal for romantic getaways and family vacation alike, this eco-friendly hotel in Tulum provides everything guests might need for the most relaxing and luxurious stay.
Summary of reviews
Jashita Hotel offers a luxurious, secluded and peaceful beach location, making it an incredible travel experience for guests seeking relaxation and paradise-like surroundings. Exceptional food served at the hotel's restaurant, breath-taking views and well-appointed rooms with stunning designs and spaciousness are just a few of the impressive features. The hotel staff is applauded for their kindness and exceptional hospitality and the pools and grounds are fabulous. Additionally, the hotel offers a private beach that guests describe as calm, peaceful and perfect for disconnecting. Though the room can be bare at times and a few have noise issues, guests consider Jashita Hotel an amazing and luxurious five-star experience. It's the perfect romantic retreat with customized services and attention to detail, making it a must-visit destination.
'O' Tulum Condo Hotel Adults Only' is a serene and idyllic retreat that offers guests an exclusive, adults-only experience on the tranquil coast of Tulum. The hotel is nestled away from the bustling tourist areas and offers picturesque ocean views, catering to those seeking peace, privacy, and a romantic escape. The location, while somewhat remote and reached via a challenging dirt road, provides a perfect setting for relaxation, complete with near-exclusive beaches and a nearby cenote for added adventure.
Guests consistently praise the hotel's inviting ambiance, supported by an exceptional staff known for their friendliness, attentiveness, and professionalism. Key staff members like Nuria, Cynthia, and Christian go above and beyond to ensure a memorable stay. The team’s dedication is reflected in the seamless hospitality, from the reception to the restaurant and housekeeping services.
Dining at 'O' Tulum is notable, particularly for the breakfast, which, despite a limited menu, impresses with fresh, made-to-order, and flavorful Mexican dishes. While the dinner menu may come across as limited and somewhat pricey, it delivers delicious offerings that include standout seafood and Mexican specialties, complemented by the excellent cocktails.
The hotel's accommodations are commended for their spaciousness, comfort, and stunning ocean views. Rooms come equipped with private pools or swim-up access, adding to the luxury experience. The decor and room amenities facilitate restful stays, though some minor issues like humidity can occur.
With several pools on the property, including a breathtaking rooftop infinity pool, guests have multiple options for relaxation amidst beautiful sea views. Although there are occasional maintenance concerns, especially around cleanliness, these are overshadowed by the overall appeal of the escape provided by the hotel's serene environment.
Aimed at providing a perfect spot for couples or honeymooners, this intimate 12-room hotel emphasizes seclusion and tranquility, making it an ideal setting for anniversaries and romantic getaways. Special touches like room upgrades and complimentary dinners for honeymooning guests enhance the romance. Despite some variability in reviews concerning Wi-Fi and five-star status, 'O' Tulum delivers a favored, quiet retreat ideal for those looking to unwind and reconnect.
Kimpton Aluna Resort Tulum by IHG, is a great choice for those seeking a peaceful retreat away from the crowded areas of Tulum. The hotel's location is ideal for easy access to both Tulum centre and the beach with bicycles available for rent. The breakfast at the hotel is highly praised with guests enjoying the well-made and tasty menu plates. The rooms are spacious, clean and well-appointed with friendly and helpful staff. The hotel's 5-star facilities and staff receive high ratings from guests. The two tranquil pool areas are also great for chilling with swim-up bars and shaded areas for drinks and food. The only downside mentioned by some guests was the high cost of drinks and breakfast. Overall, Kimpton Aluna Resort Tulum provides an outstanding experience for guests and is highly recommended.
The Mezzanine by La Zebra, an SLH Hotel has received exceptional reviews from guests. Its fantastic location on the quiet side of Tulum with direct access to the beach and stunning panoramic views from private balconies, has been highly praised. The hotel's impressive breakfast menu with Mexican-style dishes and Thai-inspired cuisine, as well as its wonderful restaurant with fresh and tasty Thai cuisine, has earned rave reviews from guests. The beautifully decorated and spacious rooms with some overlooking the ocean, have also received many positive comments apart from some minor complaints about noise, small size and lack of sunlight. The hotel's cleanliness, thanks to the impeccable work of its staff, was described as spectacular. The staff, who create a family-like atmosphere and provide excellent service, were highly attentive and amazing. The pool, charming and offering a peaceful atmosphere, has also received positive feedback, as has the hotel's exclusive adults-only feature. Overall, guests highly recommended the Mezzanine a Colibri Boutique Hotel as a unique and peaceful boutique hotel with luxurious and personalized service, exceeding the 5-star experience for many.
Hotel Bardo - Adults Only is a luxurious and unique hotel that offers a peaceful retreat in the bustling town of Tulum. The location is relatively central and easy to access various areas in and around the town. The hotel is an oasis of peace in a noisy and contrasting Tulum. The restaurant serves quality food throughout the day, crafted by a great chef and offered in a good variety of dishes. The hotel is a destination for those seeking exceptional dining on their vacation. The guest reviews of Hotel Bardo - Adults Only are overwhelmingly positive with guests praising the spacious, modern and unique rooms. The hotel's overall cleanliness is a standout feature that guests praise again and again. The staff at Hotel Bardo - Adults Only go above and beyond to make their guests feel welcome and comfortable. The pool area at Hotel Bardo - Adults Only is a major highlight according to guest reviews. Hotel Bardo - Adults Only is a true oasis that offers 5-star service and a relaxing experience for its guests. The hotel is perfect for a romantic escape and is typically priced higher but is perfect for a honeymoon or special occasion, where splurging is needed.
The Conrad Tulum Riviera Maya is a hotel with exceptional staff who are friendly, helpful and always eager to go above and beyond to ensure guests have a fantastic stay. The team takes pride in their work and provides great service with a hospitable attitude. While there were a few comments about some staff members who may have needed more training, overall the reviews speak to a team that is dedicated to providing guests with an unforgettable experience. If you want to be treated like royalty on your next vacation, book a stay at the Conrad Tulum Riviera Maya.
Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World is a breathtaking location set in the midst of the jungle, offering a unique and magical experience for guests. The hotel boasts exceptional cleanliness and attention to detail in its authentic and tastefully designed rooms. The property has amazing grounds, including private cenotes, lakes and a lagoon with beautiful pools, making it a paradise on earth perfect for reconnecting with nature. The hotel offers a varied breakfast menu and its onsite restaurant provides excellent food quality, although some guests felt it was a bit limited and pricey. The staff is professional, friendly and accommodating, ready to go the extra mile to make guests' stay as enjoyable as possible. The yoga classes and complimentary activities like daily cenote tours made for a truly relaxing experience. Despite being a little far from town or the beach, Wakax Hacienda is an amazing off-the-beaten-path destination in Tulum worth the trip. It is perfect for families with teens and young kids, as well as for solo travelers, couples and anyone looking for a luxurious and peaceful escape.
Mi Amor by La Zebra, an SLH Hotel is an exceptional five-star hotel that provides a cozy and romantic atmosphere perfect for couples on a getaway. It boasts a beautiful location with stunning sea views, away from the crowd and walking distance to the Tulum ruins and restaurants. The hotel's restaurant offers delicious food with breakfast and dinner receiving positive reviews. The rooms are spacious, stylish, clean and top-notch with personal hot tubs and pools adding to the comfort and intimacy of each space. The hotel prides itself on its cleanliness and the friendly staff goes above and beyond to provide excellent service, making guests feel at home. The outdoor pool is a highlight with stunning jungle views and private cabanas, creating an enjoyable atmosphere for sunbathing and lounging. Though the hotel does not have direct beach access, guests have options for accessing the nearby beach. Overall, Mi Amor by La Zebra, an SLH Hotel is a lovely and romantic hotel, ideal for couples seeking a relaxing and intimate experience amidst beautiful sea views and lush nature.
Hotel Muaré Tulum Wellness and Spa is a hidden gem located in the jungle, offering peace and quiet to those seeking a retreat from the busyness of life. Guests rave about the delicious breakfast, describing it as amazing and outstanding with a wide range of options available. Dinner options are also very good and though a little pricier, the quality justifies the cost. The rooms are an absolute dream with super comfortable beds, cozy bedding and boho-style decor, alongside private pools and outdoor showers to indulge in luxury. The hotel is impeccably clean with exceptional service from the staff, who are known for going above and beyond to make guests feel welcomed and satisfied. The spa, though currently under construction, is praised as resembling paradise on earth. The beds are also a highlight of the stay, ensuring guests are well-rested and ready to explore. Hotel Muaré Tulum Wellness and Spa is the ultimate romantic escape, perfect for couples seeking a peaceful and serene atmosphere. With affordable pricing compared to other beachside hotels in the area, it is a must-visit for anyone looking for a truly magical and comfortable stay.
Orchid House Tulum Jungle is a unique and stunning hotel set in a lush jungle environment that provides an exceptional stay. While it may be a distance from the beach, the hotel's tranquil location provides a peaceful retreat away from the hustle and bustle. Guests enjoyed the breakfast, describing it as delicious and fresh, although some found it a bit pricey. The dinner options received mixed reviews with some guests loving the food and drinks while others found the prices too high. However, the Nest, the hotel's rooftop restaurant, was praised for its breathtaking views and romantic ambiance. The rooms were stylish, spacious and well-appointed with a focus on integration with nature. Although some guests experienced humidity, cleanliness and noise issues, overall the rooms were comfortable and beautiful. Guests praised the staff for their friendliness and helpfulness and the pool area was a highlight for many guests, although construction noise could be bothersome. The beds were extremely comfortable, although some guests noted some wear and tear. Overall, Orchid House Tulum Jungle is a beautiful and exceptional boutique hotel, which is perfect for a romantic getaway in a serene environment.
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