Dreams Tulum Resort & Spa is a top-notch resort, praised by guests for its beautiful location on the beach with stunning ocean views, amazing architecture that blends with the backdrop of Tulum and priority given to security. While the breakfast received mixed reviews, the majority of guests enjoyed the buffet and the variety of continental restaurants offered. The dining experience overall had mixed reviews with some guests raving about the food and others finding it mediocre or poor. The rooms are spacious, clean and comfortable, even though some guests experienced issues with maintenance. The resort is well-maintained and clean, despite some negative comments about room maintenance and seagrass on the beach. The staff is friendly, professional and outstanding with many guests praising their polite, helpful and entertaining nature. The pool and beach areas are beautiful and well-maintained, perfect for relaxing and enjoying the vacation. The resort is also family-friendly with facilities and activities for kids. While some guests complained about certain issues, overall, Dreams Tulum Resort & Spa is an exceptional five-star resort offering amazing amenities and services for a luxurious and enjoyable stay.
VR CLUB Tulum Riviera is celebrated for its serene beachfront location, providing an idyllic escape on the Riviera Maya. The setting boasts unparalleled beauty with stunning sea views, making it a perfect retreat for those seeking relaxation. Guests praise the pristine and secluded beach, noting its ideal conditions for snorkeling and turtle sightings. The hotel’s remote charm is both a draw and a consideration, as guests may rely on transportation to explore Tulum further.
Breakfast at the hotel stands out for its generous and varied buffet, catering to diverse tastes. Guests delight in the range of options, from freshly made omelets to unique offerings like beignets, while enjoying attentive service at the beachside restaurant. Dinner experiences receive mixed reviews, with positive feedback on themed nights and the freshness of the cuisine, though some guests desire more authentic local flavors and variety.
The spacious, well-maintained rooms overlook the ocean, offering comfort and tranquility. While the accommodations are mostly praised for cleanliness and modern amenities, there are occasional mentions of aging interiors. The hotel’s intimate, beautifully designed setting enhances guest experiences, complemented by the staff’s friendliness and eagerness to assist.
Cleanliness is a hallmark, with meticulous attention to upkeep across the property. The pools, framed by lush greenery, provide a picturesque setting, despite minor maintenance issues. The staff’s warmth and attentiveness significantly elevate stays, offering a welcoming atmosphere and excellent service. Commendations extend to the reliable Wi-Fi, which supports connectivity from the main property to the beach.
Guests find the all-inclusive package to be a convenient and valuable offer, with a wide range of drinks and satisfactory meals, although more culinary variety is desired by some. Overall, VR CLUB Tulum Riviera presents a charming, quiet retreat with outstanding natural beauty, warm hospitality, and well-rounded amenities, making it a favored choice for visitors seeking relaxation and stunning coastal experiences.
Bahia Principe Explore Coba - All Inclusive offers a superb family-oriented experience in a tranquil location near Tulum, allowing easy access to vibrant neighboring towns and natural beauty. The resort is praised for its cleanliness and well-maintained property, with friendly staff providing warm and attentive service that enhances the overall stay. Families find the resort ideal, enjoying activities tailored to children, such as exceptional kids’ clubs, a delightful children’s water park, and engaging kids' staff. The vast array of amenities and entertainment options ensures a pleasant experience for guests of all ages.
The dining experience at Bahia Principe Grand Coba is well-regarded, particularly the breakfast selections which feature a variety of fresh fruits, vegetables, and eggs. Though there are occasional critiques regarding sweet breakfast juices, the buffet offerings across meal periods receive positive remarks for their quality and variety. While the dinner menus provide delicious international and Mexican dishes, guests recommend improvements to the reservation system for à la carte dining to enhance accessibility to specialty restaurants.
Guests appreciate the spacious rooms, comfortable beds, and peaceful atmosphere, despite noting signs of aging in the facilities. Cleanliness remains a positive aspect, though certain areas, like sun loungers and bathroom fixtures, could benefit from updates. The pools are a standout feature, praised for their beauty, cleanliness, and ample space. The vibrant pool area caters to families and adults, offering engaging entertainment and a serene ambiance.
While the beach is a bit distant, shuttles offer easy access to a lovely, clean, and organized beach area. Despite its rocky terrain and seaweed challenges, the proximity to Tulum adds charm to the location. Overall, Bahia Principe Grand Coba presents a welcoming and enjoyable environment that appeals to families and guests seeking relaxation and fun. Enhancements to certain facilities and processes could further elevate the experience at this expansive resort.
Bahia Principe Explore Tulum - All Inclusive is a beautiful and convenient location for families with access to nearby beaches and historical sites. The breakfast experience is a highlight for many guests with a wide variety of options to satisfy all tastes. The dinner options are generally quite good with top-notch meals at the individual restaurants. The rooms are spacious and clean with renovated and modern facilities, although some guests noted minor issues with privacy and dated fixtures. The hotel maintains a high standard of cleanliness with well-kept grounds and gardens. The staff are friendly and helpful with exceptional service from specific staff members. The pool area is fantastic with multiple large pools and entertaining shows, although some guests noted early closing times and lack of poolside service. The beach has mixed reviews with some guests finding it beautiful and others noting seaweed and rocks. The resort is an excellent destination for families with children with a variety of activities and facilities to keep little ones entertained. The beds are generally comfortable and provide a good night's sleep. Overall, Bahia Principe Explore Tulum - All Inclusive is a fantastic resort with useful facilities for both children and adults alike.