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Summary of reviewsZamek Uniejów is praised for its prime location near thermal baths, a picturesque park and the Warta River. Guests appreciate the beautiful landscaping and proximity to the city center, market and restaurants. The castle's historical charm, spacious accommodations and tranquil atmosphere enhance the overall experience, making it a favored destination for relaxation and exploration. Staff are frequently commended for their friendliness and excellent service.
The breakfast offerings receive generally positive feedback, noted for being delicious, varied and ample. Guests enjoy the scenic dining locations and quality coffee, despite minor critiques about the limited selection and presentation. Similarly, the dinner experience is highly praised for its exquisite and lovingly prepared dishes, such as pancakes and pizza and the restaurant's charming historic atmosphere, although it may occasionally be closed for events.
Room experiences at Zamek Uniejów are mixed. While the unique historic ambiance and cleanliness of certain rooms are highlighted, especially in spacious apartments like 102, attic rooms often come across as small, poorly soundproofed and inadequately ventilated. Maintenance and cleanliness issues such as broken shower doors, mold and peeling plaster were noted. Basic conveniences like kettles, tea and coffee are appreciated, but the lack of modern amenities like air conditioning and soundproofing affect overall comfort.
Cleanliness reviews are diverse with many guests noting the neat and clean state of the rooms, especially the bathrooms and spacious apartments. However, there are concerns about dirty carpets, mirrors, dust and maintenance issues like mold and peeling plaster, suggesting room for improvement.
The hotel staff are frequently highlighted for their helpfulness, professionalism and friendliness. Guests praise the reception and cleaning staff for their courteous and considerate service, contributing significantly to a positive stay. The pet-friendly environment is also appreciated. While most feedback is overwhelmingly positive, occasional comments suggest some variability in staff engagement.
Beds receive mixed reviews with some guests finding them fresh and comfortable while others experience issues with the size and comfort of mattresses and pillows, particularly when single beds are pushed together.
Overall, Zamek Uniejów is highly regarded for its stunning location, historical charm, friendly staff and enjoyable dining experiences, though it could benefit from room updates and better amenities to meet modern comfort standards.
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