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Summary of reviewsOpen011 in Turin generally garners positive reviews with several aspects standing out for their value and convenience, especially for budget travelers and football fans. Located in a suburban area with excellent public transport links, it proves to be a practical base for exploring the city, particularly for those attending events at the Juventus stadium. While the surrounding neighborhood may not be vibrant or pristine, the quiet ambiance, proximity to train stations, bus stops, a nearby Lidl store and local eateries make up for its non-central location.
Breakfast at Open011 is appreciated by many for its variety and heartiness, offering a good start to the day at a reasonable price. Despite some criticisms regarding the variety and quality, the inclusion of breakfast adds considerable value, especially for budget-conscious travelers.
Dining options at the hotel are somewhat limited as there is no dedicated restaurant. However, the vicinity offers an array of dining establishments including supermarkets, pizzerias, pubs and a highly recommended Osteria. A makeshift kitchen is available on the ground floor, albeit with limited amenities, but the staff is helpful in recommending nearby dining options.
Rooms at Open011 are generally spacious and clean, providing comfort at a modest price. Guests often cite the large, well-ventilated rooms and private bathrooms as highlights. However, some drawbacks such as poor ventilation, noise and outdated furnishings are noted. Cleanliness standards are mostly acceptable, though inconsistencies like dust and occasional neglect in cleaning detail are reported.
The staff at Open011 are frequently praised for their friendliness, helpfulness and professionalism, greatly enhancing the guest experience. While a few instances of less satisfactory service are mentioned, the overall feedback is overwhelmingly positive, highlighting the reception staff's resourcefulness and accommodating nature.
Wi-Fi connectivity at Open011 is a significant downside with guests noting the absence of Wi-Fi in rooms and weak connections in common areas. This can be inconvenient for those needing reliable internet access.
Beds at Open011 receive mixed reviews with some guests finding them comfortable, while others report issues with noisy frames and uncomfortable mattresses, indicating a need for improvement in this area.
In terms of accessibility, the hotel fares well with good public transport links and facilities suitable for budget travelers. However, it lacks adequate wheelchair access and is not very close to the city center, requiring bus rides for most attractions. Despite these challenges, the hotel’s good quality-to-price ratio and international atmosphere make it an appealing option.
Overall, Open011 offers good value and convenience with some room for improvement, making it a suitable choice for budget travelers and those attending events in Turin. Show more
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Categories
Hostel Taking Steps Towards Sustainability
This hostel is listed by the City of Turin as an accommodation that has participated in an accreditation process focused on environmental criteria.
Cheap Hostel
Open011, located on Corso Venezia, offers affordable hostel accommodation. It provides convenient access to Turin's attractions and public transportation.
Accessible Hostel
Room Types
Triple RoomEach room has a work desk and a private bathroom with a shower and hairdryer.
Bed linen is included, while towels are available at an additional cost.
Quadruple RoomEach room has a work desk and a private bathroom with a shower and hairdryer.
Bed linen is included, while towels are available at an additional cost.
Double Room with TVThis double room features private bathroom and a TV
Twin Room - Disability AccessThe twin room includes a private bathroom equipped with a walk-in shower, a bidet and a hairdryer. Rooms on the upper floors are reachable by lift. The unit offers 2 beds.
Triple RoomThe triple room includes a private bathroom equipped with a walk-in shower, a bidet and a hairdryer. Rooms on the upper floors are reachable by lift.
Single Bed in Female Dormitory Room
Single Bed in Male Dormitory Room
About Open011
License: 001272-OST-00001, IT001272B69Z5LQYV3
Guest Reviews
7.4
Good
Location
Open011 enjoys a mixed but generally favorable location in Turin that's particularly suitable for football fans and budget travelers. Though not centrally located, the hotel has strong links to the city center via bus routes, notably bus number 11, which makes it easily accessible. The proximity to two train stations and multiple bus stops ensures good public transport connectivity, despite being a bit far from downtown.
The hotel is well-placed for attending events at the Juventus stadium, making it a convenient choice for sports enthusiasts. Meanwhile, the surrounding area, although somewhat suburban and not particularly vibrant, is quiet and avoids the typical noise associated with central nightlife. A nearby Lidl store and various local eateries make it convenient for guests.
While some may find the surrounding neighborhood less desirable and somewhat dirty, good parking facilities and a strategic position offset these downsides for many. Walking to the city center is possible, though it takes about 25-35 minutes. Public transport offers a quicker alternative and the local bus stop is just a few minutes away on foot.
Overall, Open011 provides a practical base with good value for traveling around Turin, especially for those willing to compromise on being directly in the city center.
Breakfast
Breakfast at Open011 receives mixed reviews, but generally, it's considered a decent start to the day, especially given the hostel's price range. Many guests appreciated the variety and abundance, describing the breakfast as good, excellent and in some cases, delicious. Positive remarks highlight the hearty and colorful nature of the offerings with some guests particularly enjoying the quality of the salami, brioches and the freshness of the drinks.
The breakfast is included in the room price, which adds value and is served buffet style, providing a satisfying range from sweet pastries to savory options, albeit limited. For those looking for a simple but nutritious meal, the breakfast generally meets expectations.
However, there are several criticisms with some guests describing the breakfast as basic or poor. Complaints include the lack of variety, industrial quality and early depletion of items. Some found the breakfast setting and food quality disappointing, mentioning meager portions and undesirable coffee from a machine. A few guests reported issues with the breakfast being cheap and inadequate, suggesting it might be better to eat in the city.
Despite the mixed feedback, for budget travelers or those not fussy about a lavish spread, the convenience and inclusion of breakfast at Open011 generally add to a positive stay experience.
Dinner
The dinner experience at Open011 receives mixed feedback from guests. While the hotel itself does not have a dedicated restaurant, a variety of dining options in the vicinity more than make up for it. Guests can find supermarkets, pizzerias and pubs nearby, along with a highly recommended Osteria that offers excellent value for money. For those looking for a family-friendly atmosphere, a fantastic café just around the corner is perfect for both lunchtime meals and coffee breaks. The hotel offers a makeshift kitchen on the ground floor equipped with a microwave, but lacks essential items like a kettle or dishes, which might be limiting for some. While some guests felt the dinner provided was accommodating and fairly good, others were less impressed with the quality. Nonetheless, the reception desk is noted for recommending nearby restaurants that fit the bill perfectly.
Rooms
Open011 offers spacious and clean rooms that provide comfort at a reasonable price. Guests frequently highlight the large size of both the bedrooms and bathrooms, noting that the rooms are well-ventilated, bright and ideal for a comfortable stay. Many appreciate the simple yet accommodating interiors, which include features like private bathrooms and adequate lighting.
However, some areas need improvement. Ventilation can be an issue with some rooms experiencing poor air conditioning or a lack of outlets. Noise from outside and within the structure is another concern and certain rooms have shown signs of age, such as worn-out mattresses and outdated furnishings. Cleanliness is generally acceptable, but there are occasional lapses, like dust under the beds and insufficient room preparation.
The basic amenities in the rooms, such as fans instead of air conditioning, may not meet everyone's expectations. Despite these minor drawbacks, the ample space and simple comfort make Open011 a viable option for travelers seeking well-priced accommodation.
Beds
At Open011, guest feedback on the beds reveals a mixed experience. A number of reviews highlight comfortable beds with mentions of comfortable single and double beds contributing to a satisfactory sleep experience for some guests. However, the majority of reviews indicate significant concerns. Complaints about noisy, squeaky beds and uncomfortable mattresses and pillows are prevalent. Several guests remarked on the narrowness and softness of the beds with issues like springs poking through and saggy mattresses adding to the discomfort. The problem is compounded in some rooms with beds pushed together to create doubles, often leading to gaps and uneven sleeping surfaces. Additionally, some guests had to deal with inadequate bedding, such as summer sheets, in cold rooms, which led to an uncomfortable night's sleep. Despite a few positive mentions, the overall consensus suggests that improvements are necessary to enhance the comfort and quality of the beds at Open011.
Cleanliness
Open011 offers mixed reviews concerning its cleanliness. Many guests highlight the hotel's clean structure, emphasizing that their rooms and common areas, including bathrooms and sheets, were up to standard. Words like "very clean" and "everything was very clean" come up frequently, suggesting that for some, the cleanliness exceeded expectations. Several guests also appreciated the attentive and helpful staff, indicating that service complements the cleanliness to enhance the overall experience.
However, this standard of cleanliness is not uniformly maintained. While some found their accommodations spotless, others encountered issues such as dusty floors, dirty sofas and neglected areas like cabinets and ventilation ducts. Instances of mediocre cleaning were noted with specific mentions of dust under beds and even remnants like balloons from previous occupants. Some guests reported that their rooms were not cleaned during their entire stay and several described the cleanliness as fluctuating or unsatisfactory.
Despite the criticism, there is a consensus that the hotel maintains a generally clean environment with a spacious and neat appearance. However, it's clear that more attention to detail in cleaning, especially in specific areas, could significantly improve guest satisfaction.
Staff
Open011 enjoys a generally positive reputation for its staff, showcasing a blend of friendliness, helpfulness and professionalism that resonates well with guests. Many reviews highlight the staff’s kindness and availability, noting that they are accommodating and courteous. The reception staff, in particular, are consistently mentioned for being welcoming and resourceful, which contributes positively to the overall guest experience.
While the quality of service appears strong throughout, it is clear that certain members of the team stand out for their outstanding performance, including a highly praised night porter and a courteous manager. The entire staff, including housekeeping and those at the front desk, is recognized for their polite and professional demeanor.
However, not all feedback is entirely positive. A few guests have noted instances where the reception service fell short, describing some staff members as unfriendly or unprofessional. Despite these occasional shortcomings, the majority of comments are favorable, especially appreciating the staff's readiness to help and the warm, accommodating atmosphere they create.
In summary, Open011's staff receive commendation for their friendliness, professionalism and helpful nature with a few isolated incidents of less satisfactory service. The overall guest sentiment suggests that the welcoming and supportive staff significantly enhance the staying experience at the hotel.
Wi-Fi
Open011 offers a unique charm, but the Wi-Fi situation leaves much to be desired. Guests have consistently noted that there is no Wi-Fi available in the rooms and even in common areas, the connection is weak and unreliable. This limitation means that for any reliable internet access, guests need to venture to the shared spaces, such as the reception area or hallways. Unfortunately, this arrangement can be inconvenient for those needing stable internet for work or personal use within their private rooms. Additionally, there have been mentions that the Wi-Fi does not reach higher floors at all, compounding the connectivity issues. Overall, while Open011 has its own appeal, the Wi-Fi connectivity is one area that significantly needs improvement.
Accessible
Open011 offers a mixed experience in terms of accessibility for guests with disabilities. For those relying on public transportation, the hotel proves quite convenient. Its proximity to bus stops and ease of access by public transportation make it straightforward to travel between popular areas like Porta Nuova Station and the historic center of Turin, which is about a 10-minute bus ride away. Furthermore, the hotel is accessible by foot and features ground-floor access with amenities like microwaves and brochures readily available.
Guests have noted the 24-hour operation of the hotel, along with the availability of late evening check-ins, which add to its convenience. The international atmosphere and the large open areas, including an inner courtyard and common rooms, contribute to a welcoming environment.
However, some challenges exist. There is no good access for wheelchairs and the location is not very close to the city center, requiring a bus ride to most attractions. Additionally, while there are accessible rooms with ample space for disabled guests, the bathrooms do not have locks, which could be a concern for privacy.
Nearby amenities include supermarkets, pizzerias and pubs, making it easy to find necessities without traveling far. Despite a longer walking distance to the city center, the good quality-to-price ratio compensates for this minor inconvenience.
No, Open011 doesn't have any pool.
No, a spa isn't available at Open011.
No, Open011 doesn't allow dogs.
No, parking facilities aren't available at Open011.