Hotel Kezdesu has garnered varying feedback across several categories, though positive aspects do stand out.
The hotel's location, while not centrally situated, offers convenient public transportation options, such as Bus route 208 to Almaty 2 railway station. The residential neighborhood features nearby amenities like a grocery store, hardware store and Glamur cafe, making it practical for some guests despite its distance from the city center.
Room quality appears somewhat mixed. Positively noted for cleanliness and the comfort of individual bedside tables and chairs, the rooms are generally small and best suited for short stays. The nearby affordable and tasty cafe adds a convenient dining option. However, issues such as outdated bathrooms, smoky and dirty conditions and noise disturbances due to high audibility warrant consideration.
Cleanliness reviews show disparity; some guests found the rooms clean and cozy, valuing the quiet ambiance. Nonetheless, there were consistent complaints about housekeeping lapses, including dirty floors and unchanged bathroom fixtures, alongside worn-out beds and cold temperatures detracting from the overall comfort.
Staff at Hotel Kezdesu generally receive favorable mentions for their politeness and friendliness. The reception team, in particular, is highlighted for their pleasant demeanor and flexibility with check-in times, contributing to a welcoming atmosphere. Nonetheless, a few guests noted communication issues and instances of unhelpful behavior, pointing to occasional inconsistencies in service quality.
Overall, Hotel Kezdesu offers a stay defined by its functional amenities and friendly staff, although the basic room offerings and inconsistent cleanliness might limit the experience for some visitors.
Categories
Cheap
Pool
Heated Pool
Indoor Pool
Honeymoon
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-4 out of 4 hotels in and around Turksib