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Summary of reviewsScandic Atrium in Turku is a well-regarded hotel, offering a prime, central location that makes exploring the city straightforward and convenient. Situated close to key attractions like Aura River, the harbor and the main theater, the hotel’s setting is both calm and accessible, making it ideal for both business trips and leisure stays. The location is further enhanced by friendly service and a commendable breakfast.
The breakfast experience at Scandic Atrium is overwhelmingly positive with guests praising the diverse and plentiful options that cater to various dietary preferences. The well-organized buffet features excellent, tasty items, contributing to a delightful start to the day. Although a few felt the breakfast was merely adequate, the majority of feedback emphasizes its high quality.
Dining at the hotel, particularly dinner, receives mixed reviews. Guests appreciate the quality of the à la carte dishes and the friendly restaurant staff. However, there are calls for a more varied menu and some remarks about occasional long wait times and contamination issues with meat dishes. Despite these concerns, the overall quality of dinner is recommended. The bar on the ground floor is another highlight, though it sometimes closes unexpectedly.
Guest reviews on the rooms paint a more varied picture. On the positive side, some rooms are noted for being spacious, tidy and cozy. However, there are significant concerns about the condition and cleanliness of the rooms with numerous accounts of outdated decor, poor ventilation and cleanliness issues. Many guests feel that renovations and improved maintenance are necessary to enhance comfort.
Cleanliness throughout the hotel is inconsistent. While some guests found their accommodations neat and comfortable, others reported significant cleanliness problems, including dust, stains and unpleasant odors. The public areas occasionally appeared unkempt, detracting from the overall experience.
The hotel staff frequently receive high praise for their friendliness, helpfulness and professionalism. Reception staff, in particular, are noted for their welcoming and efficient service, which significantly enhances the guest experience. Positive interactions with the staff, alongside thoughtful gestures, contribute to a favorable impression despite a few criticisms regarding competency and communication.
Wi-Fi at Scandic Atrium has mixed reviews. While many guests found it functional and appreciated the free access, others encountered slow speeds and connectivity issues, particularly in the rooms. These inconsistencies can be a minor inconvenience for some guests.
The pool and sauna areas are well appreciated, particularly by families. The clean and cozy environment features a small but enticing pool and a high-quality sauna, contributing significantly to relaxation and enjoyment during the stay. Despite occasional maintenance and availability issues, these facilities are a valued aspect of the hotel.
Parking at Scandic Atrium generally receives positive feedback for its affordability and convenience. However, clearer parking guidance and communication of fees would enhance guest satisfaction. The parking garage is functional but can be cramped for larger vehicles and availability is not always guaranteed.
The hotel is particularly family-friendly, offering amenities such as a swimming pool, playroom and spacious rooms with extra beds. The welcoming environment and thoughtful touches for children make it a good choice for family holidays, although the infrastructure could use some improvements to better accommodate larger family groups.
Finally, the beds at Scandic Atrium are generally comfortable and well-received, although a few guests found them too soft. Overall, the comfortable beds contribute positively to the guest experience.
In summary, Scandic Atrium is praised for its excellent location, friendly staff and enjoyable breakfast. While there are some areas of concern, particularly regarding room maintenance and cleanliness, the positive aspects make it a worthwhile option for travelers visiting Turku. Show more
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Categories
Family Friendly Hotel
Dog Friendly Hotel
Hotel near Nightlife Spots
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
3-Star Hotel
Room Types
Guest Reviews
7.3
Good
Location
Scandic Atrium in Turku boasts a highly praised location, perfect for exploring the city. Nestled centrally, it offers convenient access to various attractions, including the Aura River, harbor and main theater, which are all within walking distance. The hotel is situated in a calm environment despite being in the city center's heart, making it an ideal choice for both relaxation and sightseeing. The proximity to key points of interest such as shops, restaurants and the market square adds to its appeal. Guests find it particularly suitable for business trips and city breaks, highlighting the ease of getting around on foot. Additionally, the location is complemented by friendly service and a good breakfast, ensuring a pleasant stay for visitors.
Breakfast
At Scandic Atrium, the breakfast experience consistently receives high praise from guests. Many highlight the breakfast as diverse, plentiful and delicious, offering a satisfying start to the day. The selection caters well to a variety of dietary preferences, including gluten-free and vegetarian options, which are appreciated by many visitors. Descriptors such as "excellent," "tasty," and "superb" are frequently mentioned, indicating a high level of guest satisfaction.
Several reviews point out the extensive and varied options available, making the breakfast both versatile and abundant. Guests notice the care in the presentation and the quality of the food, referring to it as "perfect" and "fantastic." The breakfast buffet is noted for being well-organized, even during busy times and guests appreciate the peaceful atmosphere and friendly service, contributing to an overall pleasant dining experience.
Occasionally, some reviews mention that the breakfast was just "okay" or "basic," suggesting that while the breakfast is generally well-received, it may not always stand out as exceptional to every guest. Nonetheless, the positive comments far outweigh the few neutral or slightly critical ones, making the breakfast at Scandic Atrium a key highlight for many staying at the hotel.
Dinner
Scandic Atrium offers a mixed dining experience with some notable highlights and areas for improvement. Guests frequently praise the quality of their à la carte dishes and commend the restaurant for excellent food overall with special mention of a particularly good fish dish that could be ordered off the menu. The salmon soup and group lunches also received positive feedback.
However, some guests found the menu limited and suggested the need for more varied options. The wait for food in the evening can be long and there have been occasional issues with meat dishes being cooked on fish-contaminated surfaces. While the breakfast scrambled eggs could use some improvement, the overall quality of dinner can be highly recommended despite these shortcomings.
The service at the restaurant is often noted as friendly, though there are reports of insufficient staff and sometimes unprofessional behavior. The dining room's outdated decor and the lack of coffee-making facilities in the rooms are also mentioned.
For those looking to enjoy a drink, there is a nice bar on the ground floor, although it can be closed at times. Guests should also note that the restaurant itself is closed on Sundays. Despite some areas needing attention, the restaurant and dining area at Scandic Atrium still manage to garner a generally good impression from many visitors.
Rooms
The guest reviews for the Scandic Atrium provide a mixed picture of the hotel's rooms. Positives include observations of some rooms being spacious, cozy and tidy. There are mentions of rooms that are clean with some being adequately air-conditioned and quiet. Basic comforts and amenities were generally present, often sufficient for a family stay with suitable sound insulation in a few cases.
However, these positive points are overshadowed by numerous complaints. Many reviews indicate that the rooms are old, shabby and in desperate need of renovation. Cleanliness is a significant concern with reports of dust, stains, broken fixtures and remnants of previous occupants' belongings. The rooms often exhibit worn-out furniture, dated decor and an overall musty smell with some even encountering mold and unpleasant odors, particularly in the bathrooms.
A recurring issue is temperature control with consistent feedback about rooms being unbearably hot, stuffy and lacking proper ventilation or air conditioning. This has led to uncomfortable stays, especially during warmer periods with small fans proving inadequate. Some rooms also did not have windows that could be opened, exacerbating the heat problem.
In summary, while there are scattered positive remarks about the size, quietness and basic cleanliness of some rooms, the overall guest consensus suggests that the rooms at Scandic Atrium suffer from age, lack of proper maintenance, inadequate cleaning and poor ventilation. These factors significantly impact the comfort and satisfaction of the stay, indicating that extensive renovations and a focus on thorough cleaning are overdue.
Beds
Scandic Atrium has received varied feedback on its beds, largely leaning towards the positive. Guests frequently mentioned that the beds were comfortable with many describing them as good, really comfortable or super comfy. The beds' size, especially the King size beds, was often appreciated for being generously large.
However, a few guests pointed out issues with softness, noting that some beds were a bit too soft for their liking while others were quite firm but generally still considered comfortable. There was occasional feedback about poor quality pillows and mattresses needing replacement, suggesting that the bed amenities could use some updating.
Guests with extra beds for children found them better than usual, though sometimes a bit too hard. One particularly frequent issue was with temperature regulation in the rooms, as the lack of air conditioning often made it too hot to sleep comfortably, impacting the overall rest experience. Despite these issues, most feedback suggests that the beds at Scandic Atrium offer a comfortable and pleasant sleep.
Cleanliness
The cleanliness of Scandic Atrium has received mixed reviews from guests. While some visitors noted that their rooms were neat, clean and comfortable, others remarked about significant cleanliness issues, ranging from dusty floors to ingrained dirt on furniture. The public areas and breakfast tables often seemed unkempt and several guests mentioned unpleasant odors and leftover trash from previous occupants. Despite some praises for clean bathrooms and tidy rooms, a considerable number of reviews pointed out that the general cleanliness of the hotel did not meet expectations, detailing stains, dirt and a worn-out appearance of the accommodations. Overall, the level of cleanliness at Scandic Atrium appears inconsistent, varying widely from room to room.
Staff
The staff at Scandic Atrium frequently receives praise for their friendliness, helpfulness and professionalism. Guests consistently describe the reception team as welcoming, cheerful and efficient, making a notable effort to create a positive first impression. They are noted for their ability to handle inquiries and requests promptly and with a warm demeanor. Several reviews highlight the staff's flexibility and solution-oriented approach, especially in challenging situations, such as when the kitchen was unexpectedly closed.
Service at breakfast also stands out with guests appreciating the friendly and attentive attitude of the staff. The professionals working in the restaurant ensure a pleasant dining experience, despite any operational hiccups. Additionally, front desk staff go above and beyond, from helping with car bookings to providing thoughtful touches like lending umbrellas.
Instances of staff going the extra mile are frequently mentioned, including turning on the sauna upon request and showing considerable care and support. Receptionists are described as polite and knowledgeable and their service is often seen as a highlight of the stay. Even amidst a few criticisms regarding competency and communication, the predominant sentiment remains overwhelmingly positive with many guests feeling that the supportive and friendly staff significantly boosted their overall experience at the hotel.
Wi-Fi
Guests at Scandic Atrium had mixed experiences with the hotel's Wi-Fi service. Overall, many found the Wi-Fi to be functional and efficient with phrases such as "the wifi was good" and "the wifi worked well" frequently noted. Free Wi-Fi availability was appreciated by guests. However, some encountered issues, including slow connection speeds and Wi-Fi that did not work on certain devices like work computers and tablets. Others struggled with obtaining the Wi-Fi password or experienced poor or non-existent Wi-Fi in the rooms. Frequent mentions of weak or poorly functioning Wi-Fi highlight some inconsistencies that travelers may want to keep in mind.
Pool
The Scandic Atrium offers a range of facilities that guests seem to genuinely appreciate, particularly the swimming pool and sauna areas. Many visitors highlighted the pool as a nice extra with some describing it as enticing and a great feature of the hotel. It's a relatively small pool located on the garage floor, yet it has been praised for being clean and in good condition. Although the pool water was mentioned to be murky at times and the area occasionally rowdy, visitors generally found it enjoyable, especially for evening use when it's open from 17:00 to 22:00.
The sauna also received positive feedback, noted as clean, high-quality and a pleasant addition to the pool experience. However, availability issues were mentioned with some reviews noting closures or separate shifts for men and women due to there being only one sauna. Despite these minor inconveniences, the overall consensus is that the sauna and pool area provide a clean, cozy environment that enhances the stay at Scandic Atrium.
Families particularly noted that the kids enjoyed the pool, although there were mentions that it might not be suitable for very young children. Crowding could be an issue at times, but many found it a warm and welcoming place to unwind. While some periods of maintenance and temporary closures affected the availability of these amenities, the positive feedback about the clean and well-maintained areas suggests they are a well-regarded feature when operational.
Overall, despite a few operational hiccups and space constraints, the swimming pool and sauna areas contribute significantly to the guest experience at Scandic Atrium, providing a pleasant and enjoyable environment for relaxation.
Parking
The parking at Scandic Atrium garners generally positive feedback from guests, particularly highlighting its affordability and ease of access. Many reviews commend the availability and convenience of parking spaces, noting that it is easy to find a spot and park near the hotel. On numerous occasions, guests found the parking to be reasonably priced and appreciated the ample space provided, including options for free on-street parking during certain times and cheap overnight parking using a parking app.
However, some aspects require improvement. Several guests pointed out the lack of clarity in parking guidance and instructions, making the process somewhat convoluted at times. Additionally, the parking fees were sometimes an unpleasant surprise with a few reviews mentioning that these costs were not clearly announced in advance. The parking garage itself received mixed feedback; while some appreciated its functionality and warmth, others found it cramped and insufficient for larger vehicles. There were also mentions of limited parking spaces and the hotel cannot always guarantee parking for every guest.
In summary, while Scandic Atrium offers good parking facilities that are generally affordable and convenient, there are areas—particularly related to parking guidance and communication of fees—that could use some enhancement to improve the overall guest experience.
Family
Scandic Atrium offers a generally pleasant experience for families with children with several positive aspects highlighted in guest reviews. Numerous comments mention that children had a great time at the hotel, particularly enjoying amenities like the swimming pool and the well-received playroom. The facility is deemed suitable for family holidays with programs and extras specifically designed for children, ensuring their comfort and entertainment. Families with multiple children have noted the availability of rooms with ample space and extra beds that exceed usual standards.
Despite some reviews mentioning the family rooms being a bit small and not all-encompassing for larger family groups, families appreciate the accommodating nature of the hotel. The welcoming attitude towards children and thoughtful touches, such as gluten-free options at breakfast and a small kiosk-like place in the lobby, add to the family-friendly environment. Additionally, the hotel’s location, just a short walk to the riverbank and city center, is convenient for families wanting to explore the local area.
However, there are some mixed feelings regarding the hotel’s infrastructure, such as the lack of room dividers, limited air circulation and narrow parking spaces, which might affect the overall comfort during peak times.
Overall, Scandic Atrium stands out as a good option for families, offering numerous child-centric amenities while maintaining a convenient location for local sightseeing.
3 Star
Scandic Atrium offers a solid three-star hotel experience with basic yet reliable amenities. It is a suitable option for travelers seeking a clean and centrally located accommodation. Many guests pointed out that the hotel is good value for money and appreciated the versatile breakfast, sauna and pool. The overall cleanliness and facilities were satisfactory for a three-star establishment.
However, the hotel does show signs of wear and tear with some guests noting the outdated features and need for minor renovations. Despite this, the hotel provides a basic, good and convenient stay for overnight guests. While it may not offer luxury, its central location and dependable services make it a reasonable choice, though not the most cost-effective for its category.
Overall, Scandic Atrium meets the expectations of a three-star hotel, delivering on cleanliness and practical amenities, although there are areas where an update would enhance the guest experience.
Business
Scandic Atrium has several features that make it a viable option for business travelers. The location is excellent and convenient for work-related stays, contributing to its reputation as a business hotel. Check-in procedures are fast, saving valuable time for busy professionals. The hotel offers essential amenities such as a self-service laundry room and laundry service, which adds a layer of convenience.
The breakfast is traditional and consistently good, providing a solid start to the day. There are also specific facilities tailored for business travelers, including a business corner, although it is relatively small. The good facilities found throughout the hotel ensure a reliable and efficient stay. Additionally, the hotel staff are noted for their helpfulness, even going so far as to offer a room for remote meetings after check-out, which can be quite beneficial for those needing to handle business matters.
However, the rooms are on the smaller side, which may not be the most suitable for all business needs. While adequate and reliable, the overall experience for business travelers might be considered just okay, as some aspects may not be ideal for more extensive business trips.
Indoor Pool
The indoor pool at Scandic Atrium receives generally positive feedback from guests. Many appreciated the pool as a nice bonus and describable as clean and pleasant, alongside a well-maintained sauna area. Reviewers noted that both the sauna and pool areas were enjoyable with some particularly pleased about the availability of these amenities for free. Families found the pool suitable for kids and enjoyed the added feature of Hydrohex virtual water aerobics.
However, there were a few mentions of maintenance issues such as slightly murky water and a lack of operational times for the pool. Despite these minor drawbacks, the pool and sauna remain a well-liked feature of the hotel, providing a good way to relax, especially in the evenings when the pool is available for all guests.
Dog Friendly
Scandic Atrium stands out for its pet-friendly approach, making it a suitable choice for travelers with dogs. Dogs are welcomed warmly, a fact underscored by special touches such as a welcome pack and water bowl. Access for dogs is notably easy and the hotel's proximity to the riverfront and city center offers ample opportunities for enjoyable walks.
While the hotel charges an additional fee for dogs, patrons appreciate this transparent policy. Certain mentions of a no-extra-charge policy might vary depending on specific circumstances or promotions. Pets, however, are only given these basic courtesies; additional amenities exclusively for them are minimal.
The accommodations are generally considered dog-friendly, yet a few concerns are noted. Some furniture shows signs of wear, likely from pets and the rooms may feel a bit cramped for guests with larger dogs. Not all aspects are ideal, as some guests found themselves in pet-designated rooms lacking air conditioning, which could be uncomfortable for both pets and their owners.
Overall, Scandic Atrium is praised for its dog-friendly environment, making it an easy choice for pet owners seeking a convenient and pleasant stay. However, ensuring all facilities cater well to both two-legged and four-legged guests could enhance the experience further.
No, Scandic Atrium doesn't have any pool.
No, a spa isn't available at Scandic Atrium.
Yes, Scandic Atrium welcomes dogs.
Yes, parking facilities are available at Scandic Atrium.