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Summary of reviewsHotel Boutique TEKALI INN receives consistent praise for its prime location, exceptional service and cleanliness. Situated centrally in Cuetzalan, the hotel is within a short walking distance to the main square and city center, offering guests the convenience to explore the town on foot. The hotel's strategic positioning allows easy access to key areas, making it an ideal base for visitors.
The breakfast experience at Hotel Boutique TEKALI INN is highly regarded, despite being served at a nearby restaurant. Guests appreciate the delicious and varied offerings, particularly traditional Mexican dishes and the quality and abundance of the portions. The included breakfast is seen as a delightful addition that enhances the overall stay.
The hotel’s rooms receive mixed reviews with many guests applauding their beauty, cleanliness, thematic decor and design. However, some rooms are noted to be smaller in size with a few guests mentioning a musty smell. Despite this, the overall comfort, cleanliness and charm of the rooms contribute positively to the guest experience.
Cleanliness stands out as a hallmark of the hotel with numerous guests emphasizing the meticulous upkeep of both rooms and common areas. The combination of cleanliness, comfort and modern aesthetics creates an inviting atmosphere appreciated by many.
The staff at Hotel Boutique TEKALI INN is consistently praised for their exceptional service. Described as super friendly, kind and attentive, the team ensures a comfortable and welcoming experience, often going above and beyond to meet guests' needs. Specific mentions of staff members highlight their dedication and helpfulness.
While the hotel offers complimentary Wi-Fi, the quality of the connection is frequently reported as unreliable with weak and intermittent signals affecting the overall internet usage. This is an area that could benefit from improvement.
Parking facilities at the hotel are well-received with guests appreciating the private, secure and ample parking space, enhancing the convenience for those traveling by car.
Lastly, reviews of the beds generally lean towards the positive with many guests finding them comfortable and cozy. However, there are mixed opinions about the firmness with several guests noting the beds as being on the harder side. Bedding and pillows are areas where there is some room for enhancement.
Overall, Hotel Boutique TEKALI INN provides a delightful stay with its excellent location, outstanding service, cleanliness and charming decor, although there are minor areas for improvement related to room size, Wi-Fi quality and bed comfort.
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