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Accessible Hotels with Swimming Pool in Umhlanga Ridge
200+ HOTELS IN AND AROUND UMHLANGA RIDGERanking can be influenced by the commissions we receive.20 hotels nearby!
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Pool
Private Pool
Outdoor Pool
Accessible
Parking
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Pool
Private Pool
Outdoor Pool
Accessible
Parking
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Pool
Outdoor Pool
Accessible
Honeymoon
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Pool
Outdoor Pool
Accessible
Free Wi-Fi
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Pool
Accessible
Parking
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Summary of reviews
Maison H Guest House is highly praised by guests for its exceptional offerings and prime location. Situated conveniently between Durban and the airport, it provides easy access to major landmarks and a short walk to the beach, making it both accessible and tranquil. The picturesque surroundings and serene setting between La Lucia and Umhlanga offer a peaceful escape while still close to essential areas.
The guest house's breakfast receives consistent commendation for its quality and variety, served in a lovely dining area overlooking a tranquil garden. Freshly made omelettes and juices enhance the delight of the morning meals, and the attentive hosts add touches that make breakfast feel special and homely.
Rooms at Maison H Guest House are elegantly designed and spacious, equipped with functional kitchenettes and adorned with tasteful decorations. Impeccable cleanliness and attention to detail are highlighted by guests, contributing to a comfortable and hygienic stay. Many rooms offer terraces and access to a large tranquil garden, creating a perfect spot for relaxation.
The remarkable staff, known for their warmth and friendliness, plays a critical role in fostering a welcoming atmosphere. Guests feel well taken care of, as the team, including named individuals like Claude and Debbie, provide attentive service to meet every need.
The charming pool, despite its modest size, offers a refreshing retreat in a beautifully landscaped garden, enhancing the guest house's inviting ambiance. With its combination of style, comfort, and location, the Maison H Guest House presents a highly recommended choice for guests seeking a memorable escape.
The guest house's breakfast receives consistent commendation for its quality and variety, served in a lovely dining area overlooking a tranquil garden. Freshly made omelettes and juices enhance the delight of the morning meals, and the attentive hosts add touches that make breakfast feel special and homely.
Rooms at Maison H Guest House are elegantly designed and spacious, equipped with functional kitchenettes and adorned with tasteful decorations. Impeccable cleanliness and attention to detail are highlighted by guests, contributing to a comfortable and hygienic stay. Many rooms offer terraces and access to a large tranquil garden, creating a perfect spot for relaxation.
The remarkable staff, known for their warmth and friendliness, plays a critical role in fostering a welcoming atmosphere. Guests feel well taken care of, as the team, including named individuals like Claude and Debbie, provide attentive service to meet every need.
The charming pool, despite its modest size, offers a refreshing retreat in a beautifully landscaped garden, enhancing the guest house's inviting ambiance. With its combination of style, comfort, and location, the Maison H Guest House presents a highly recommended choice for guests seeking a memorable escape.
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Pool
Outdoor Pool
Accessible
Adult Only
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Pool
Outdoor Pool
Accessible
Free Wi-Fi
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Pool
Heated Pool
Outdoor Pool
Accessible
Dog Friendly
$
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Summary of reviews
Chartwell Guest House is widely celebrated for its exceptional attributes, offering a great combination of tranquility and convenience. Nestled away from the bustling Umhlanga precinct, its secure grounds provide a peaceful getaway while being ideally located for quick access to the beach, promenade, shopping centers, and dining options. Guests appreciate the ease with which they can explore local attractions and manage their appointments due to its central position.
The guest house has earned rave reviews for its breakfast offerings, which are consistently described as delicious and memorable. The variety on the menu, ranging from fresh fruit salad to individually prepared warm dishes, caters to diverse tastes, enhancing the morning experience with well-presented dishes. Guests frequently commend the friendly and helpful staff, who contribute to making breakfast a welcoming and delightful part of the stay.
The rooms at Chartwell Guest House receive high praise for their spaciousness, cleanliness, and breathtaking sea views, particularly from Suite 3. Guests appreciate the tranquil atmosphere, large bathrooms, comfortable beds, and private terraces that create a perfect retreat to connect with nature. The rooms feature well-decorated interiors and all necessary amenities, with the accommodations matching photos and descriptions, leaving guests feeling at home in a serene and beautiful setting.
Cleanliness is a standout feature of the guest house, with numerous reviews mentioning the immaculate condition of the property. Both personal spaces and communal areas are kept consistently tidy, from shower fixtures to broader facilities. The dedicated staff maintain high cleanliness standards, ensuring a comfortable and welcoming environment for all visitors.
The staff at Chartwell Guest House are highly praised for their warmth, efficiency, and welcoming demeanor, often likened to family. Guests frequently note the exceptional hospitality provided by team members such as Happy, Charity, and Zama, who go out of their way to ensure guests feel comfortable and well-accommodated. The staff's kindness and courtesy contribute significantly to the overall pleasant atmosphere of the guest house, making it a favored choice for travelers seeking a warm and inviting stay.
The guest house has earned rave reviews for its breakfast offerings, which are consistently described as delicious and memorable. The variety on the menu, ranging from fresh fruit salad to individually prepared warm dishes, caters to diverse tastes, enhancing the morning experience with well-presented dishes. Guests frequently commend the friendly and helpful staff, who contribute to making breakfast a welcoming and delightful part of the stay.
The rooms at Chartwell Guest House receive high praise for their spaciousness, cleanliness, and breathtaking sea views, particularly from Suite 3. Guests appreciate the tranquil atmosphere, large bathrooms, comfortable beds, and private terraces that create a perfect retreat to connect with nature. The rooms feature well-decorated interiors and all necessary amenities, with the accommodations matching photos and descriptions, leaving guests feeling at home in a serene and beautiful setting.
Cleanliness is a standout feature of the guest house, with numerous reviews mentioning the immaculate condition of the property. Both personal spaces and communal areas are kept consistently tidy, from shower fixtures to broader facilities. The dedicated staff maintain high cleanliness standards, ensuring a comfortable and welcoming environment for all visitors.
The staff at Chartwell Guest House are highly praised for their warmth, efficiency, and welcoming demeanor, often likened to family. Guests frequently note the exceptional hospitality provided by team members such as Happy, Charity, and Zama, who go out of their way to ensure guests feel comfortable and well-accommodated. The staff's kindness and courtesy contribute significantly to the overall pleasant atmosphere of the guest house, making it a favored choice for travelers seeking a warm and inviting stay.
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Accessible
Pool
Outdoor Pool
Parking
$
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Summary of reviews
City Lodge Hotel Umhlanga Ridge generally receives positive reviews across various aspects, making it a well-regarded choice for travelers.
The hotel's central location is highly praised, offering easy access to Gateway Shopping Mall, nearby restaurants and major roads, making it ideal for both leisure and business travelers. This prime positioning is a standout feature, enhancing the overall convenience and accessibility for guests.
Breakfast at the hotel is widely enjoyed, described as excellent, delicious and accompanied by good service. Though some guests find it a bit pricey and wish for more variety, the quality of the food and the attentive service are consistently appreciated.
Dinner experiences are more mixed with some guests commending the high-quality food and pleasant staff, while others note limited vegetarian options and room for improvement in variety and meal quality. Nonetheless, the staff's friendliness and the hotel’s prime location provide ample dining alternatives nearby.
The rooms are spacious, clean and comfortable with modern decor and kid-friendly amenities like TV shows for children. However, guests mention areas for improvement such as outdated elements, lack of essential amenities, occasional noise and inconsistent cleanliness.
Cleanliness generally receives positive feedback with many noting well-maintained and tidy rooms. There are occasional issues with housekeeping standards, but the cleaning staff's friendliness and efficiency are often highlighted.
The hotel staff is frequently described as friendly, welcoming and professional, significantly enhancing the guest experience. Guests appreciate the warmth and efficiency of the front desk and reception team. However, some experienced slow service in the restaurant, indicating areas for improvement.
WiFi connectivity receives mixed reviews. While many guests find it strong and fast, others mention occasional weak and unstable connections. Nonetheless, the overall feedback suggests a generally reliable internet experience.
The pool area is a notable highlight, praised for its refreshing experience and scenic views, though occasional late-night use by guests is mentioned.
Parking facilities are appreciated for their security and accessibility, despite minor criticisms about small bays and some congestion. The parking’s proximity to the freeway adds to the hotel's convenience.
For families, the hotel offers kid-friendly amenities, game areas and a safe, peaceful atmosphere. The layout is convenient for family navigation and specific rooms like Room 44 receive positive remarks for comfort.
Beds at the hotel are generally well-regarded for their comfort, contributing to restful sleep. While some guests have differing preferences regarding firmness, the clean and comfortable bedding garners many positive mentions.
Lastly, as a three-star establishment, City Lodge Hotel Umhlanga Ridge meets basic expectations with clean rooms, comfortable beds and attentive housekeeping. Some reviews suggest areas for improvement, including facility upgrades and addressing issues like cold bathing water, to enhance the overall experience.
In summary, City Lodge Hotel Umhlanga Ridge offers a convenient, comfortable stay with standout location, friendly staff and good amenities, though there are areas identified for improvement to ensure an even better guest experience.
The hotel's central location is highly praised, offering easy access to Gateway Shopping Mall, nearby restaurants and major roads, making it ideal for both leisure and business travelers. This prime positioning is a standout feature, enhancing the overall convenience and accessibility for guests.
Breakfast at the hotel is widely enjoyed, described as excellent, delicious and accompanied by good service. Though some guests find it a bit pricey and wish for more variety, the quality of the food and the attentive service are consistently appreciated.
Dinner experiences are more mixed with some guests commending the high-quality food and pleasant staff, while others note limited vegetarian options and room for improvement in variety and meal quality. Nonetheless, the staff's friendliness and the hotel’s prime location provide ample dining alternatives nearby.
The rooms are spacious, clean and comfortable with modern decor and kid-friendly amenities like TV shows for children. However, guests mention areas for improvement such as outdated elements, lack of essential amenities, occasional noise and inconsistent cleanliness.
Cleanliness generally receives positive feedback with many noting well-maintained and tidy rooms. There are occasional issues with housekeeping standards, but the cleaning staff's friendliness and efficiency are often highlighted.
The hotel staff is frequently described as friendly, welcoming and professional, significantly enhancing the guest experience. Guests appreciate the warmth and efficiency of the front desk and reception team. However, some experienced slow service in the restaurant, indicating areas for improvement.
WiFi connectivity receives mixed reviews. While many guests find it strong and fast, others mention occasional weak and unstable connections. Nonetheless, the overall feedback suggests a generally reliable internet experience.
The pool area is a notable highlight, praised for its refreshing experience and scenic views, though occasional late-night use by guests is mentioned.
Parking facilities are appreciated for their security and accessibility, despite minor criticisms about small bays and some congestion. The parking’s proximity to the freeway adds to the hotel's convenience.
For families, the hotel offers kid-friendly amenities, game areas and a safe, peaceful atmosphere. The layout is convenient for family navigation and specific rooms like Room 44 receive positive remarks for comfort.
Beds at the hotel are generally well-regarded for their comfort, contributing to restful sleep. While some guests have differing preferences regarding firmness, the clean and comfortable bedding garners many positive mentions.
Lastly, as a three-star establishment, City Lodge Hotel Umhlanga Ridge meets basic expectations with clean rooms, comfortable beds and attentive housekeeping. Some reviews suggest areas for improvement, including facility upgrades and addressing issues like cold bathing water, to enhance the overall experience.
In summary, City Lodge Hotel Umhlanga Ridge offers a convenient, comfortable stay with standout location, friendly staff and good amenities, though there are areas identified for improvement to ensure an even better guest experience.
Categories
Pool
Outdoor Pool
Accessible
Golf
From $62
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Summary of reviews
The Holiday Inn Express Durban - Umhlanga by IHG, is widely celebrated for its prime location, nestled near the beach and major malls like Gateway Shopping Centre and Oceans Mall. The hotel offers easy access to key attractions, highways and the serene environment of Umhlanga, making it a perfect retreat for both leisure and business travelers. Guests are particularly impressed with the stunning sea views and the high level of cleanliness maintained throughout the property.
The breakfast experience generally garners positive remarks with guests appreciating the variety and quality of food, despite calls for more diverse options and dietary accommodations. The in-house restaurant, The Butcher Block, is lauded for its delicious offerings, though some guests noted the lack of dinner and room service options as a drawback.
Rooms are praised for their cleanliness and comfort, featuring modern layouts and comfortable beds, although some reviews point out issues like outdated furniture and small room sizes. Interlinked family rooms and spectacular sea views are a hit with guests, yet there are suggestions for room upgrades and the addition of more convenient amenities.
Staff at the hotel stand out for their exceptional service with many guests emphasizing their friendliness, professionalism and willingness to go the extra mile. Specific staff members are frequently commended for their outstanding service, contributing significantly to a pleasant stay experience.
The hotel provides free WiFi, which is generally reliable and fast though some guests experience occasional connectivity issues. The gym and pool receive mixed reviews with the pool being appreciated for its cleanliness and refreshing environment despite critiques on maintenance, size and operational hours. Parking is noted for its safety and convenience, although the additional costs and limited spaces are areas of concern.
Holiday Inn Express Durban - Umhlanga is seen as a family-friendly hotel, offering a safe and welcoming atmosphere. Families enjoy the various amenities, although the small size of family rooms and the lack of certain conveniences like microwaves are common points of critique.
In summary, the Holiday Inn Express Durban - Umhlanga by IHG, provides a comfortable and convenient stay with its prime location, clean and modern facilities and exceptional staff service. Some areas like room size, dietary options and additional amenities could benefit from improvements to enhance the overall guest experience further.
The breakfast experience generally garners positive remarks with guests appreciating the variety and quality of food, despite calls for more diverse options and dietary accommodations. The in-house restaurant, The Butcher Block, is lauded for its delicious offerings, though some guests noted the lack of dinner and room service options as a drawback.
Rooms are praised for their cleanliness and comfort, featuring modern layouts and comfortable beds, although some reviews point out issues like outdated furniture and small room sizes. Interlinked family rooms and spectacular sea views are a hit with guests, yet there are suggestions for room upgrades and the addition of more convenient amenities.
Staff at the hotel stand out for their exceptional service with many guests emphasizing their friendliness, professionalism and willingness to go the extra mile. Specific staff members are frequently commended for their outstanding service, contributing significantly to a pleasant stay experience.
The hotel provides free WiFi, which is generally reliable and fast though some guests experience occasional connectivity issues. The gym and pool receive mixed reviews with the pool being appreciated for its cleanliness and refreshing environment despite critiques on maintenance, size and operational hours. Parking is noted for its safety and convenience, although the additional costs and limited spaces are areas of concern.
Holiday Inn Express Durban - Umhlanga is seen as a family-friendly hotel, offering a safe and welcoming atmosphere. Families enjoy the various amenities, although the small size of family rooms and the lack of certain conveniences like microwaves are common points of critique.
In summary, the Holiday Inn Express Durban - Umhlanga by IHG, provides a comfortable and convenient stay with its prime location, clean and modern facilities and exceptional staff service. Some areas like room size, dietary options and additional amenities could benefit from improvements to enhance the overall guest experience further.
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Accessible
Pool
Panoramic View Pool
Outdoor Pool
Golf
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Pool
Outdoor Pool
Accessible
Parking
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Summary of reviews
Coastlands Skye Hotel in Ridgeside, Umhlanga, is a popular choice among travelers due to its strategic location, high-quality amenities, and exceptional service. Nestled in the vibrant Umhlanga Ridge, the hotel offers easy access to major attractions and nearby beaches, providing a serene and private setting for guests. This immaculate and modern establishment combines the convenience of exploration with a tranquil environment, although some guests noted difficulty in locating the hotel.
The hotel's culinary offerings are a significant highlight, with breakfast receiving high praise for its variety and excellent standards. Guests frequently describe the breakfast spread as "amazing" and "great," with diverse options catering to various tastes. The dining experience continues to impress with exceptional dinner options, particularly the popular buffets that feature a selection of local dishes. While there was a minor note about milkshake categorization, it does not detract from the overall positive feedback.
Rooms at Coastlands Skye Hotel are consistently praised for their spaciousness, cleanliness, and modern design. Guests enjoy the beautiful furnishings, private bathrooms equipped with modern amenities, and stunning views available from some rooms. The quiet environment complements the comfort provided by the reliable facilities, including convenient underground parking. The amiable and accommodating staff further enhance the welcoming atmosphere, contributing significantly to a pleasant stay.
Cleanliness is a standout attribute of the hotel, with visitors frequently commending the well-maintained rooms and hotel facilities. The friendly and helpful staff, from reception to chefs, provide excellent hospitality and service, ensuring a high level of guest satisfaction. Although there's a mention of a slight issue with room smell, it is a rare occurrence and does not overshadow the overall dedication to maintaining a neat environment.
The staff at Coastlands Skye Hotel are a crucial asset, receiving accolades for their politeness, welcoming attitude, and exceptional customer service. The reception team and the kitchen staff, in particular, contribute to creating a warm and inviting atmosphere. Despite occasional challenges with amenities like air conditioning controls, the positive interactions with the staff significantly enhance the guest experience, ensuring a comfortable and enjoyable stay.
The hotel's culinary offerings are a significant highlight, with breakfast receiving high praise for its variety and excellent standards. Guests frequently describe the breakfast spread as "amazing" and "great," with diverse options catering to various tastes. The dining experience continues to impress with exceptional dinner options, particularly the popular buffets that feature a selection of local dishes. While there was a minor note about milkshake categorization, it does not detract from the overall positive feedback.
Rooms at Coastlands Skye Hotel are consistently praised for their spaciousness, cleanliness, and modern design. Guests enjoy the beautiful furnishings, private bathrooms equipped with modern amenities, and stunning views available from some rooms. The quiet environment complements the comfort provided by the reliable facilities, including convenient underground parking. The amiable and accommodating staff further enhance the welcoming atmosphere, contributing significantly to a pleasant stay.
Cleanliness is a standout attribute of the hotel, with visitors frequently commending the well-maintained rooms and hotel facilities. The friendly and helpful staff, from reception to chefs, provide excellent hospitality and service, ensuring a high level of guest satisfaction. Although there's a mention of a slight issue with room smell, it is a rare occurrence and does not overshadow the overall dedication to maintaining a neat environment.
The staff at Coastlands Skye Hotel are a crucial asset, receiving accolades for their politeness, welcoming attitude, and exceptional customer service. The reception team and the kitchen staff, in particular, contribute to creating a warm and inviting atmosphere. Despite occasional challenges with amenities like air conditioning controls, the positive interactions with the staff significantly enhance the guest experience, ensuring a comfortable and enjoyable stay.
Categories
Pool
Outdoor Pool
Accessible
Spa
$
Info
Summary of reviews
Hilton Garden Inn Umhlanga Arch is celebrated primarily for its exceptional location and modern aesthetics. Situated in the heart of Umhlanga, it offers close proximity to the beach, shopping centers like Gateway Mall and a variety of restaurants and bars, providing both leisure and business travelers with easy access to amenities. The hotel is lauded for its safety, beautiful sea views and tranquil environment with additional highlights being its cleanliness, modern rooms and well-maintained facilities.
The breakfast experience garners positive reviews for its delicious, freshly prepared dishes and extensive buffet variety, including kid-friendly items. Guests appreciate the quality and cleanliness, though some suggest improvements in variety and price value. Dinner receives mixed feedback with commendations for its delicious food and varied options. However, some guests note slow service and limited menu flexibility.
Rooms are praised for their stylish decor, cleanliness and comfort, though some find them small and report occasional service delays. The friendly and accommodating staff significantly enhance the guest experience, contributing to a welcoming atmosphere across the board. Cleanliness is a standout feature with guests consistently noting the super clean rooms and fresh linens.
Complimentary WiFi is generally reliable and strong, though some guests encounter initial access issues. The gym is well-regarded for its quality, cleanliness and 24-hour access, while the outdoor heated pool receives positive remarks for its pleasant temperature and cleanliness, despite some concerns about towel availability and opening hours.
Parking presents challenges with its complicated logistics and additional costs, which some guests find frustrating. Despite this, the family-friendly environment stands out with special activities for children and thoughtful amenities, creating a warm and enjoyable stay for families. Lastly, the hotel's comfortable beds are frequently praised, contributing to a restful and satisfying guest experience.
The breakfast experience garners positive reviews for its delicious, freshly prepared dishes and extensive buffet variety, including kid-friendly items. Guests appreciate the quality and cleanliness, though some suggest improvements in variety and price value. Dinner receives mixed feedback with commendations for its delicious food and varied options. However, some guests note slow service and limited menu flexibility.
Rooms are praised for their stylish decor, cleanliness and comfort, though some find them small and report occasional service delays. The friendly and accommodating staff significantly enhance the guest experience, contributing to a welcoming atmosphere across the board. Cleanliness is a standout feature with guests consistently noting the super clean rooms and fresh linens.
Complimentary WiFi is generally reliable and strong, though some guests encounter initial access issues. The gym is well-regarded for its quality, cleanliness and 24-hour access, while the outdoor heated pool receives positive remarks for its pleasant temperature and cleanliness, despite some concerns about towel availability and opening hours.
Parking presents challenges with its complicated logistics and additional costs, which some guests find frustrating. Despite this, the family-friendly environment stands out with special activities for children and thoughtful amenities, creating a warm and enjoyable stay for families. Lastly, the hotel's comfortable beds are frequently praised, contributing to a restful and satisfying guest experience.
Categories
Accessible
Pool
Outdoor Pool
Golf
Coastlands Umhlanga Hotel and Convention Centre1.3 km from Umhlanga Ridge
Hotel in Durban
8.4
Very GoodFrom $80
$
Info
Summary of reviews
Coastlands Umhlanga Hotel and Convention Centre is highly praised for its enviable location, blending convenience and beautiful views. Situated central to all amenities, guests appreciate the hotel's proximity to Gateway Mall, medical centers and a variety of dining and entertainment options, including the nearby scenic beach. The secure basement parking adds to the convenience, ensuring guests enjoy a sense of safety as they explore the vibrant area.
The breakfast experience receives mixed reviews; however, many guests commend the extensive buffet, friendly service and lovely selections like the omelette station. The dinner experience shines brighter with excellent buffet options, particularly the highly praised Saturday night seafood and consistently high-quality food at the Saffron restaurant. While some found room service lacking, the in-restaurant dining experiences generally receive high marks for both service and ambiance.
Rooms are generally described as clean, spacious and comfortable with lovely decorations and great ocean views. Despite occasional maintenance issues and delays in room readiness, guests are often impressed by the stylish decor and overall room quality. Cleanliness throughout the hotel is consistently noted as a positive feature with meticulous attention to room hygiene and the overall upkeep of the property.
Staff members at the hotel are frequently highlighted for their friendliness and professionalism, adding to the overall pleasant atmosphere. Occasional service lapses, particularly at the reception, are noted, but the general consensus underscores the helpful and courteous nature of the staff.
While the gym receives positive feedback for quality and service, it can sometimes be challenging to secure a slot due to high demand. The pool, on the other hand, faces more criticism for its cleanliness and maintenance with suggestions pointing to a need for better upkeep and clearer communication about its availability.
Parking, while secure, is marred by high fees, cleanliness issues and a confusing ticketing system, which detract from the overall experience despite being a practical offering.
For families, the hotel offers spacious and comfortable rooms, though some mention limitations in children-specific amenities. The welcoming staff and family-friendly breakfast options, however, create an overall positive atmosphere for younger guests.
The hotel's vibrant location contributes to an active nightlife, which can be both an advantage and a drawback. While the lively surroundings offer plenty of social opportunities, noise issues may affect those seeking a quieter stay.
Beds at the hotel receive widespread acclaim for their comfort and size, significantly enhancing the restfulness of guests' stays, although a minority of reviews noted discomfort related to pillow firmness.
Lastly, the free WiFi service frequently comes under criticism for its unreliability, particularly in guest rooms, signaling an area in need of improvement for enhancing the overall guest experience.
The breakfast experience receives mixed reviews; however, many guests commend the extensive buffet, friendly service and lovely selections like the omelette station. The dinner experience shines brighter with excellent buffet options, particularly the highly praised Saturday night seafood and consistently high-quality food at the Saffron restaurant. While some found room service lacking, the in-restaurant dining experiences generally receive high marks for both service and ambiance.
Rooms are generally described as clean, spacious and comfortable with lovely decorations and great ocean views. Despite occasional maintenance issues and delays in room readiness, guests are often impressed by the stylish decor and overall room quality. Cleanliness throughout the hotel is consistently noted as a positive feature with meticulous attention to room hygiene and the overall upkeep of the property.
Staff members at the hotel are frequently highlighted for their friendliness and professionalism, adding to the overall pleasant atmosphere. Occasional service lapses, particularly at the reception, are noted, but the general consensus underscores the helpful and courteous nature of the staff.
While the gym receives positive feedback for quality and service, it can sometimes be challenging to secure a slot due to high demand. The pool, on the other hand, faces more criticism for its cleanliness and maintenance with suggestions pointing to a need for better upkeep and clearer communication about its availability.
Parking, while secure, is marred by high fees, cleanliness issues and a confusing ticketing system, which detract from the overall experience despite being a practical offering.
For families, the hotel offers spacious and comfortable rooms, though some mention limitations in children-specific amenities. The welcoming staff and family-friendly breakfast options, however, create an overall positive atmosphere for younger guests.
The hotel's vibrant location contributes to an active nightlife, which can be both an advantage and a drawback. While the lively surroundings offer plenty of social opportunities, noise issues may affect those seeking a quieter stay.
Beds at the hotel receive widespread acclaim for their comfort and size, significantly enhancing the restfulness of guests' stays, although a minority of reviews noted discomfort related to pillow firmness.
Lastly, the free WiFi service frequently comes under criticism for its unreliability, particularly in guest rooms, signaling an area in need of improvement for enhancing the overall guest experience.
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Accessible
Pool
Outdoor Pool
Family
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Pool
Outdoor Pool
Accessible
Parking
$
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Categories
Pool
Outdoor Pool
Accessible
Parking
$
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Pool
Indoor Pool
Accessible
Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge1.3 km from Umhlanga Ridge
Hotel in Durban
8.7
Very GoodFrom $86
$
Info
Summary of reviews
Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge is highly recommended for its prime location in Umhlanga, providing easy access to the Gateway Shopping Centre, restaurants, the Virgin Active gym and serene beaches. It is convenient for both business and leisure travelers, being close to the airport and main highways. The hotel is appreciated for its cleanliness, spacious rooms and excellent service. Guests particularly enjoy the garden seating area and swimming pool, though some note the bustling environment can be a bit noisy.
The breakfast offerings at the hotel receive significant praise, referred to as excellent and world-class with a variety of fresh selections catering to various dietary preferences. The overall pleasant ambiance and impressive service from the breakfast staff are highlights, though some mention issues like long queues and high prices. Dinner experiences vary with many guests appreciating the quality and deliciousness of the food along with excellent service, despite some concerns regarding menu limitations and slow service.
Rooms are generally favored for their comfort, modern decor and cleanliness. They are described as spacious and visually appealing with family rooms being particularly appreciated for their suitability for children. A few minor issues such as insufficient towels and smaller-than-expected rooms are noted but do not significantly detract from the overall positive experience. Extensive cleanliness throughout the hotel, including rooms and common areas, reinforces its welcoming and modern feel.
The staff are frequently commended for their exceptional service, characterized by helpfulness, professionalism and a warm, welcoming attitude. Their friendliness and efficiency, especially at the reception, enhance guest experiences. While there are a few reports of less favorable interactions, the overall positive and consistent friendliness of the staff stands out.
WiFi services receive mixed feedback, generally praised for being stable and quick in rooms, but noted to be weaker and inconsistent in common areas. The gym also receives mixed reviews with some guests noting basic facilities and non-functional equipment, while others find it adequately equipped and useful.
The pool areas, including a rooftop pool with great views, are well-received for their attractiveness and cleanliness, despite occasional overcrowding and a desire for more sun loungers. The hotel provides secure parking options, appreciated for safety and convenience, although some guests are dissatisfied with the additional parking fees.
Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge is also recognized for its family-friendly environment. Spacious family rooms and a fun kids' area contribute to a memorable stay for families, despite a few logistical issues like towel provision and additional charges.
Overall, Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge enjoys acclaim for its prime location, cleanliness, comfort, exceptional staff service and family-friendly amenities, making it a solid choice for visitors to Durban Umhlanga Ridge.
The breakfast offerings at the hotel receive significant praise, referred to as excellent and world-class with a variety of fresh selections catering to various dietary preferences. The overall pleasant ambiance and impressive service from the breakfast staff are highlights, though some mention issues like long queues and high prices. Dinner experiences vary with many guests appreciating the quality and deliciousness of the food along with excellent service, despite some concerns regarding menu limitations and slow service.
Rooms are generally favored for their comfort, modern decor and cleanliness. They are described as spacious and visually appealing with family rooms being particularly appreciated for their suitability for children. A few minor issues such as insufficient towels and smaller-than-expected rooms are noted but do not significantly detract from the overall positive experience. Extensive cleanliness throughout the hotel, including rooms and common areas, reinforces its welcoming and modern feel.
The staff are frequently commended for their exceptional service, characterized by helpfulness, professionalism and a warm, welcoming attitude. Their friendliness and efficiency, especially at the reception, enhance guest experiences. While there are a few reports of less favorable interactions, the overall positive and consistent friendliness of the staff stands out.
WiFi services receive mixed feedback, generally praised for being stable and quick in rooms, but noted to be weaker and inconsistent in common areas. The gym also receives mixed reviews with some guests noting basic facilities and non-functional equipment, while others find it adequately equipped and useful.
The pool areas, including a rooftop pool with great views, are well-received for their attractiveness and cleanliness, despite occasional overcrowding and a desire for more sun loungers. The hotel provides secure parking options, appreciated for safety and convenience, although some guests are dissatisfied with the additional parking fees.
Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge is also recognized for its family-friendly environment. Spacious family rooms and a fun kids' area contribute to a memorable stay for families, despite a few logistical issues like towel provision and additional charges.
Overall, Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge enjoys acclaim for its prime location, cleanliness, comfort, exceptional staff service and family-friendly amenities, making it a solid choice for visitors to Durban Umhlanga Ridge.
Categories
Accessible
Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
Golf
$
Info
Categories
Pool
Outdoor Pool
Accessible
Free Wi-Fi
Categories
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