7,258,491 hotelsin 60 categories
3-Star Hotels with Swimming Pool in Universal City
200+ HOTELS IN AND AROUND UNIVERSAL CITYRanking can be influenced by the commissions we receive.20 hotels nearby!
Hilton Garden Inn San Antonio-Live Oak Conference Center1.2 km from Universal City
Hotel in San Antonio TX
8.9
ExcellentFrom $118
$
Info
Summary of reviews
The Hilton Garden Inn San Antonio-Live Oak Conference Center is celebrated for its prime location and exceptional service, making it a preferred choice for travelers visiting the area. Guests consistently express satisfaction with the hotel’s position, which offers convenient access to a myriad of restaurants, shopping venues, and major highways, facilitating easy exploration of downtown San Antonio and nearby attractions. The peaceful yet lively atmosphere, coupled with the safety of the surroundings, enhances the appeal for both leisure and practical stays.
The breakfast offerings receive positive feedback for their quality and variety, with many appreciating the made-to-order and buffet options. Although breakfast incurs an additional cost, the delicious food and attentive service make it a worthwhile indulgence for many guests.
The rooms impress with their modern, stylish decor and ample space, providing a comfortable and relaxing environment. Cleanliness is a standout feature, contributing to the hotel's inviting atmosphere. While daily room servicing could see some improvement, the overall accommodation is well-received for its comfort and amenities, including mini fridges and coffee makers.
Staff consistently earn high praise for their friendliness, professionalism, and willingness to go the extra mile. Their efforts enhance the welcoming environment, making check-in effortless and ensuring guests feel accommodated throughout their stay. The well-maintained property is complemented by thoughtful touches, such as sanitizers in elevator lobbies and satisfactory breakfast options.
Guests are particularly fond of the comfort of the beds, often described as superbly comfortable, adding to a restful experience. Although some minor criticisms exist regarding pillow firmness, the overall attention to detail and value for money contribute positively to the guest experience.
Overall, Hilton Garden Inn San Antonio-Live Oak Conference Center stands out as a clean, comfortable, and conveniently located hotel, offering an enjoyable stay with exemplary service. The combination of location, cleanliness, exceptional staff, and inviting accommodations make it a highly recommended choice for travelers seeking a delightful stay in San Antonio.
The breakfast offerings receive positive feedback for their quality and variety, with many appreciating the made-to-order and buffet options. Although breakfast incurs an additional cost, the delicious food and attentive service make it a worthwhile indulgence for many guests.
The rooms impress with their modern, stylish decor and ample space, providing a comfortable and relaxing environment. Cleanliness is a standout feature, contributing to the hotel's inviting atmosphere. While daily room servicing could see some improvement, the overall accommodation is well-received for its comfort and amenities, including mini fridges and coffee makers.
Staff consistently earn high praise for their friendliness, professionalism, and willingness to go the extra mile. Their efforts enhance the welcoming environment, making check-in effortless and ensuring guests feel accommodated throughout their stay. The well-maintained property is complemented by thoughtful touches, such as sanitizers in elevator lobbies and satisfactory breakfast options.
Guests are particularly fond of the comfort of the beds, often described as superbly comfortable, adding to a restful experience. Although some minor criticisms exist regarding pillow firmness, the overall attention to detail and value for money contribute positively to the guest experience.
Overall, Hilton Garden Inn San Antonio-Live Oak Conference Center stands out as a clean, comfortable, and conveniently located hotel, offering an enjoyable stay with exemplary service. The combination of location, cleanliness, exceptional staff, and inviting accommodations make it a highly recommended choice for travelers seeking a delightful stay in San Antonio.
Categories
3 Star
Pool
Outdoor Pool
Accessible
From $129
$
Info
Categories
Pool
Outdoor Pool
3 Star
Honeymoon
TownePlace Suites by Marriott San Antonio Universal City, Live Oak1.8 km from Universal City
Hotel in Selma TX
8.8
Excellent$
Info
Categories
Pool
Heated Pool
Outdoor Pool
3 Star
Golf
$
Info
Summary of reviews
Spark by Hilton Selma is highly regarded by travelers for its convenient and strategic location. Positioned close to major freeways, it provides easy access to downtown San Antonio and popular destinations like San Marcos and Forum Parkway. Guests appreciate the proximity to various dining, shopping, and entertainment options, while the area maintains a peaceful ambiance, offering a tranquil retreat despite being close to bustling attractions. The hotel is noted for its cleanliness, safety, and friendly staff, making it an ideal choice for both leisure and business travelers.
The breakfast offerings at Spark by Hilton Selma also receive favorable reviews. Guests enjoy the variety of options, including hot and cold items such as eggs, waffles, bacon, yogurt, and pastries, all served in a clean and well-maintained area. The breakfast is often described as exceeding expectations and contributes to a positive start to the day. The complimentary nature of the breakfast, paired with attentive service, enhances the overall hospitality experience.
The hotel rooms are celebrated for their spaciousness, cleanliness, and comfort. Guests frequently mention the superbly comfortable beds with soft sheets and amenities like a fridge, microwave, and free WiFi. The rooms are consistently maintained and stocked, contributing to a welcoming atmosphere. Despite a few isolated issues, the hotel is recognized as a comfortable and reliable choice, with the property and staff further enhancing the overall experience.
Cleanliness is a standout feature at Spark by Hilton Selma, consistently praised by guests. The hotel rooms and facilities are described as extremely clean, creating a welcoming and pleasant environment. The staff’s friendliness and professionalism significantly contribute to the positive experience, going above and beyond to assist and make guests feel valued.
The hotel’s petite outdoor pool, though small, is well-maintained and often highlighted for its cleanliness. Despite its size, security improvements ensure a pleasant and exclusive experience for guests.
Overall, Spark by Hilton Selma is recommended for its excellent location, comfortable accommodations, exceptional staff, and positive hospitality experience. The combination of strategic position, comprehensive amenities, and a welcoming atmosphere makes it a preferred choice for travelers in the area.
The breakfast offerings at Spark by Hilton Selma also receive favorable reviews. Guests enjoy the variety of options, including hot and cold items such as eggs, waffles, bacon, yogurt, and pastries, all served in a clean and well-maintained area. The breakfast is often described as exceeding expectations and contributes to a positive start to the day. The complimentary nature of the breakfast, paired with attentive service, enhances the overall hospitality experience.
The hotel rooms are celebrated for their spaciousness, cleanliness, and comfort. Guests frequently mention the superbly comfortable beds with soft sheets and amenities like a fridge, microwave, and free WiFi. The rooms are consistently maintained and stocked, contributing to a welcoming atmosphere. Despite a few isolated issues, the hotel is recognized as a comfortable and reliable choice, with the property and staff further enhancing the overall experience.
Cleanliness is a standout feature at Spark by Hilton Selma, consistently praised by guests. The hotel rooms and facilities are described as extremely clean, creating a welcoming and pleasant environment. The staff’s friendliness and professionalism significantly contribute to the positive experience, going above and beyond to assist and make guests feel valued.
The hotel’s petite outdoor pool, though small, is well-maintained and often highlighted for its cleanliness. Despite its size, security improvements ensure a pleasant and exclusive experience for guests.
Overall, Spark by Hilton Selma is recommended for its excellent location, comfortable accommodations, exceptional staff, and positive hospitality experience. The combination of strategic position, comprehensive amenities, and a welcoming atmosphere makes it a preferred choice for travelers in the area.
Categories
Pool
Outdoor Pool
3 Star
Rooms with Jacuzzi / Hot-Tub
Staybridge Suites San Antonio - Schertz by IHG3.1 km from Universal City
Hotel in Schertz TX
8.9
ExcellentFrom $120
$
Info
Categories
Pool
Outdoor Pool
3 Star
Dog Friendly
$
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Categories
Pool
Indoor Pool
3 Star
Family
Spark By Hilton San Antonio Northwest Near Six Flags4.0 km from Universal City
Hotel in San Antonio TX
6.9
RatedFrom $100
$
Info
Summary of reviews
Spark By Hilton San Antonio Northwest Near Six Flags receives praise for its prime location. Guests particularly appreciate the hotel's proximity to Six Flags Fiesta Texas, as well as nearby dining and shopping options, making it an ideal choice for visitors seeking convenience. The accessibility to major highways and the short drive to downtown San Antonio further enhance its appeal.
The breakfast at the hotel, while basic, includes popular items like Texas-shaped waffles, cereal and bagels, which many guests find satisfactory for starting their day. There is room for improvement, as some guests commented on the limited variety and occasional cleanliness issues in the breakfast area.
Guest experiences with the rooms are varied. On the positive side, several noted that the rooms were spacious with comfortable beds and useful amenities like refrigerators and microwaves. The hotel staff were also commended for their friendliness and responsiveness, contributing to a quiet and peaceful stay. However, issues with cleanliness and maintenance were frequently mentioned. Reports of dirty carpets, stained sheets, malfunctioning air conditioning units and unattended bathroom maintenance were common, indicating a need for better housekeeping practices.
Cleanliness throughout the hotel presents a mixed picture. While some guests found the rooms and facilities clean and appreciated the availability of hot water and quality towels, others encountered significant cleanliness issues. Reports of unvacuumed carpets, trash in hallways and inconsistent housekeeping were regular complaints.
The staff at Spark By Hilton San Antonio Northwest Near Six Flags received overall positive feedback for their friendliness and helpfulness. Many guests highlighted the welcoming atmosphere created by attentive and polite employees, although there were occasional mentions of staff being overworked or less professional at times.
The beds are notably comfortable with multiple guests singling them out as a highlight of their stay. Despite a few complaints about protective plastic covers and varied firmness, the general sentiment is one of satisfaction with the bedding quality.
Despite some negative feedback, particularly regarding cleanliness and maintenance, the hotel's excellent location, attentive staff and comfortable accommodations generally provide a positive experience for guests.
The breakfast at the hotel, while basic, includes popular items like Texas-shaped waffles, cereal and bagels, which many guests find satisfactory for starting their day. There is room for improvement, as some guests commented on the limited variety and occasional cleanliness issues in the breakfast area.
Guest experiences with the rooms are varied. On the positive side, several noted that the rooms were spacious with comfortable beds and useful amenities like refrigerators and microwaves. The hotel staff were also commended for their friendliness and responsiveness, contributing to a quiet and peaceful stay. However, issues with cleanliness and maintenance were frequently mentioned. Reports of dirty carpets, stained sheets, malfunctioning air conditioning units and unattended bathroom maintenance were common, indicating a need for better housekeeping practices.
Cleanliness throughout the hotel presents a mixed picture. While some guests found the rooms and facilities clean and appreciated the availability of hot water and quality towels, others encountered significant cleanliness issues. Reports of unvacuumed carpets, trash in hallways and inconsistent housekeeping were regular complaints.
The staff at Spark By Hilton San Antonio Northwest Near Six Flags received overall positive feedback for their friendliness and helpfulness. Many guests highlighted the welcoming atmosphere created by attentive and polite employees, although there were occasional mentions of staff being overworked or less professional at times.
The beds are notably comfortable with multiple guests singling them out as a highlight of their stay. Despite a few complaints about protective plastic covers and varied firmness, the general sentiment is one of satisfaction with the bedding quality.
Despite some negative feedback, particularly regarding cleanliness and maintenance, the hotel's excellent location, attentive staff and comfortable accommodations generally provide a positive experience for guests.
Categories
Pool
Outdoor Pool
3 Star
Golf
Fairfield Inn and Suites by Marriott San Antonio Northeast / Schertz / RAFB4.1 km from Universal City
Hotel in Schertz TX
8.4
Very GoodFrom $107
$
Info
Categories
Pool
Heated Pool
Outdoor Pool
3 Star
Parking
EV charging stations
$
Info
Categories
Pool
Pool Lap Lanes
Outdoor Pool
3 Star
Dog Friendly
SureStay Plus Hotel by Best Western San Antonio North4.3 km from Universal City
Hotel in San Antonio TX
6.2
RatedFrom $69
$
Info
Categories
Pool
Outdoor Pool
3 Star
Golf
Drury Inn & Suites San Antonio Northeast5.5 km from Universal City
Hotel in San Antonio TX
9.0
ExcellentFrom $111
$
Info
Summary of reviews
Drury Inn & Suites San Antonio Northeast is a budget-friendly hotel that's perfect for families on vacation. Guests have raved about the fantastic time they've had during their stay with some even describing it as a perfect fit for their family's needs. The hotel offers breakfast and dinner as part of the stay cost, making it a great option for keeping little ones fed. Its location close to SeaWorld and Six Flags also makes it a popular choice for those looking to explore the area with their family. Guests have also loved the lively and fun atmosphere of the hotel with plenty of other families around to add to the vibe. Overall, Drury Inn & Suites San Antonio Northeast is a must-consider for families planning their next trip to San Antonio.
Categories
Pool
Outdoor Pool
3 Star
Family
Holiday Inn Express & Suites San Antonio North-Windcrest by IHG5.7 km from Universal City
Hotel in San Antonio TX
9.1
ExcellentFrom $129
$
Info
Summary of reviews
The Holiday Inn Express & Suites San Antonio North-Windcrest by IHG enjoys favorable reviews, particularly for its strategic location and superior service quality. Situated near a variety of shops and restaurants and in close proximity to key venues and the airport, the hotel is an ideal choice for both leisure and event-related visits. The convenience of easy highway access and ample parking further enhances its appeal. Guests consistently commend the cleanliness of the property, with spotless rooms and well-maintained common areas, adding to the comfort of their stay. The friendly and efficient staff receive high praise for their excellent customer service, consistently ensuring that guests feel welcome and are promptly assisted with any needs.
The breakfast offerings are another highlight, featuring tasty and healthy choices that meet the diverse preferences of guests. Although there are occasional suggestions for more variety and some instances of items running out early, the overall breakfast experience is regarded positively. Overall, the clean and comfortable environment, combined with a satisfying breakfast and excellent service, makes the Holiday Inn Express & Suites San Antonio North-Windcrest a commendable choice for travelers.
The breakfast offerings are another highlight, featuring tasty and healthy choices that meet the diverse preferences of guests. Although there are occasional suggestions for more variety and some instances of items running out early, the overall breakfast experience is regarded positively. Overall, the clean and comfortable environment, combined with a satisfying breakfast and excellent service, makes the Holiday Inn Express & Suites San Antonio North-Windcrest a commendable choice for travelers.
Categories
Pool
Outdoor Pool
3 Star
Golf
Candlewood Suites San Antonio - Fort Sam Houston by IHG6.6 km from Universal City
Hotel in San Antonio TX
9.0
ExcellentFrom $68
$
Info
Summary of reviews
The Independent (SPHC) Pulse Point Suites at Fort Sam Houston provides a practical and comfortable choice for travelers visiting San Antonio. Its excellent location, nestled for easy access to both the highway and downtown, makes it an ideal option for business travelers and families alike. While the surrounding area might prompt some concerns about safety, the welcoming atmosphere created by the exceptional staff often outweighs these worries. The team, especially the front desk and customer service representatives, are praised for their kindness and attentiveness, consistently enhancing guests' experiences.
The accommodations offer spacious rooms that resemble small apartments, complete with separate living areas and kitchenettes, making them well-suited for families or visitors seeking extra space. While some rooms may appear slightly outdated, the generous room size and practical layouts are generally appreciated. The comfortable beds are frequently highlighted as a standout feature, contributing to restful stays.
Although the breakfast experience has room for improvement with concerns about variety and availability, some guests find it satisfactory. Cleanliness and maintenance present mixed reviews; despite efforts by staff to maintain cleanliness, there are areas needing attention, such as stained sheets and lingering odors.
Overall, the combination of location, exceptional staff service, and spacious, comfortable rooms makes Independent Pulse Points Suites at Fort Sam Houston a suitable choice for travelers prioritizing convenience and practicality during their stay.
The accommodations offer spacious rooms that resemble small apartments, complete with separate living areas and kitchenettes, making them well-suited for families or visitors seeking extra space. While some rooms may appear slightly outdated, the generous room size and practical layouts are generally appreciated. The comfortable beds are frequently highlighted as a standout feature, contributing to restful stays.
Although the breakfast experience has room for improvement with concerns about variety and availability, some guests find it satisfactory. Cleanliness and maintenance present mixed reviews; despite efforts by staff to maintain cleanliness, there are areas needing attention, such as stained sheets and lingering odors.
Overall, the combination of location, exceptional staff service, and spacious, comfortable rooms makes Independent Pulse Points Suites at Fort Sam Houston a suitable choice for travelers prioritizing convenience and practicality during their stay.
Categories
Pool
Outdoor Pool
3 Star
Honeymoon
Best Western Plus San Antonio East Inn & Suites6.7 km from Universal City
Hotel in San Antonio TX
8.1
Very GoodFrom $124
$
Info
Categories
Pool
Outdoor Pool
3 Star
Free Wi-Fi
Hampton Inn & Suites San Antonio/Northeast I-356.7 km from Universal City
Hotel in San Antonio TX
7.6
GoodFrom $108
$
Info
Categories
Pool
Indoor Pool
3 Star
Sustainability Journey
Townhouse Garden Inn & Suites San Antonio I 356.8 km from Universal City
Hotel in San Antonio TX
4.7
RatedFrom $66
$
Info
Summary of reviews
Townhouse Garden Inn & Suites San Antonio I 35 is celebrated for its strategic location. Guests appreciate the hotel's proximity to major highways, making it highly convenient for accessing notable San Antonio attractions like the River Walk and Lackland AFB. Additionally, the vicinity features a variety of amenities, such as restaurants and shops, further enhancing the appeal. While concerns about safety and the presence of homeless individuals have been noted, security measures such as patrolling guards provide some reassurance and the location is generally favorable for those seeking affordability and accessibility.
The breakfast offerings receive mixed reviews, but many guests enjoy the simple fare, particularly the Texas-shaped waffles. The availability of coffee 24/7 is a highlight for early risers or those needing a late-night caffeine fix. However, a lack of variety and issues with cleanliness and supply in the breakfast area remain points of criticism.
Comfort and space in the rooms garner praise, but the lack of proper maintenance and pervasive cleanliness issues detract significantly. Guests appreciate the comfortable beds and efficient air conditioning when it works. However, instances of broken fixtures, clogged drains and non-functional amenities, along with reports of smoke odors, roaches and mold, contribute to an overall negative impression. The cleanliness of the facility is a major concern, highlighted by dated and dirty furniture, stained linens and poorly maintained bathrooms. The general state of the property is described as neglected, leading to discomfort and dissatisfaction among many guests.
Despite these issues, the staff at the hotel consistently receive high marks for their friendly and helpful demeanor. Front desk personnel and housekeeping staff are often commended for their professionalism and attentiveness, contributing to a welcoming atmosphere.
The complimentary WiFi is generally reliable and appreciated by guests, though occasional connectivity issues are reported. The hotel's outdoor pool also has mixed reviews; while it is sometimes well-maintained and clean, there are frequent mentions of dirty water and broken equipment around the pool area.
Townhouse Garden Inn & Suites San Antonio I 35 is also noted for its pet-friendly policy, allowing dogs without an extra charge, which is a plus for travelers with pets. However, issues like dog hair and noise disturbances have been reported.
Overall, while the hotel offers affordability and excellent customer service, significant improvements in cleanliness, maintenance and safety are necessary to meet the expectations of a three-star accommodation. Potential guests should weigh the benefits of the location and price against the prevalent issues before booking.
The breakfast offerings receive mixed reviews, but many guests enjoy the simple fare, particularly the Texas-shaped waffles. The availability of coffee 24/7 is a highlight for early risers or those needing a late-night caffeine fix. However, a lack of variety and issues with cleanliness and supply in the breakfast area remain points of criticism.
Comfort and space in the rooms garner praise, but the lack of proper maintenance and pervasive cleanliness issues detract significantly. Guests appreciate the comfortable beds and efficient air conditioning when it works. However, instances of broken fixtures, clogged drains and non-functional amenities, along with reports of smoke odors, roaches and mold, contribute to an overall negative impression. The cleanliness of the facility is a major concern, highlighted by dated and dirty furniture, stained linens and poorly maintained bathrooms. The general state of the property is described as neglected, leading to discomfort and dissatisfaction among many guests.
Despite these issues, the staff at the hotel consistently receive high marks for their friendly and helpful demeanor. Front desk personnel and housekeeping staff are often commended for their professionalism and attentiveness, contributing to a welcoming atmosphere.
The complimentary WiFi is generally reliable and appreciated by guests, though occasional connectivity issues are reported. The hotel's outdoor pool also has mixed reviews; while it is sometimes well-maintained and clean, there are frequent mentions of dirty water and broken equipment around the pool area.
Townhouse Garden Inn & Suites San Antonio I 35 is also noted for its pet-friendly policy, allowing dogs without an extra charge, which is a plus for travelers with pets. However, issues like dog hair and noise disturbances have been reported.
Overall, while the hotel offers affordability and excellent customer service, significant improvements in cleanliness, maintenance and safety are necessary to meet the expectations of a three-star accommodation. Potential guests should weigh the benefits of the location and price against the prevalent issues before booking.
Categories
3 Star
Pool
Outdoor Pool
Dog Friendly
From $70
$
Info
Summary of reviews
Quality Suites consistently earns high marks for its advantageous location, which is often praised for its proximity to essential amenities, restaurants and shops. The hotel is conveniently situated near major highways like Highway 35, making travel around San Antonio smooth and easy. Guests appreciated the ample parking facilities and the quiet atmosphere, which contributed to a comfortable stay. Despite some minor concerns about the surrounding area, the location generally meets guests' needs effectively and enhances their overall experience.
The breakfast offering at Quality Suites receives mixed reviews. On the positive side, guests appreciated the variety and timely service with hot options like waffles earning favorable comments. The breakfast staff, especially on weekends, were noted for their friendliness towards children and seniors. However, there were several criticisms regarding a lack of variety, poor quality and insufficient options like the absence of meat and limited juice choices. Cleanliness and maintenance issues in the breakfast area were also highlighted, suggesting that improvements are needed to enhance the morning dining experience.
Room experiences at Quality Suites vary considerably. Many guests found the rooms spacious, comfortable and well-equipped with essentials like towels, soaps, coffee, a fridge, a microwave and good lighting. The cleanliness of some rooms was praised with facilities matching online pictures. The hard-working staff also received commendations for their assistance. However, issues such as inconsistent cleanliness, mildew smells, non-draining tubs and dated decor were frequently mentioned. Reports of bed bugs, dirty towels and sheets and insufficient air conditioning indicated that more consistent maintenance and housekeeping efforts are required.
The overall cleanliness of Quality Suites has been a point of contention. While some guests noted clean conditions, the majority highlighted significant issues, including filthy rooms, dirty towels and visible stains. Bathrooms were frequently described as disgusting and cleaning services were reported to be unreliable. The property appears outdated and in need of renovation with several comments pointing to a need for pest control and general maintenance. The cleanliness feedback indicates a predominant need for robust improvements.
Guest interactions with the staff at Quality Suites generally yield positive remarks. Numerous reviewers found the staff to be exceptionally friendly and accommodating, particularly at the front desk. The manager’s helpful presence was noted by several guests. However, there were instances where guests encountered rude or unhelpful staff, especially during breakfast. Despite these occasional negative experiences, the overall consensus is that the staff contribute significantly to a pleasant stay.
When it comes to the beds, guest opinions are mixed. Many found the beds extremely comfortable with some lauding the mattresses and pillows as among the best they’ve experienced. However, a significant number of guests reported uncomfortable, hard beds and troubling hygiene issues, including stained sheets and bed bugs. Cleanliness and consistency in bed comfort remain areas needing attention.
In summary, Quality Suites provides a conveniently located and generally comfortable stay with friendly staff, but it faces considerable challenges in maintaining consistent cleanliness and room quality. Improvements in these areas could significantly enhance the overall guest experience.
The breakfast offering at Quality Suites receives mixed reviews. On the positive side, guests appreciated the variety and timely service with hot options like waffles earning favorable comments. The breakfast staff, especially on weekends, were noted for their friendliness towards children and seniors. However, there were several criticisms regarding a lack of variety, poor quality and insufficient options like the absence of meat and limited juice choices. Cleanliness and maintenance issues in the breakfast area were also highlighted, suggesting that improvements are needed to enhance the morning dining experience.
Room experiences at Quality Suites vary considerably. Many guests found the rooms spacious, comfortable and well-equipped with essentials like towels, soaps, coffee, a fridge, a microwave and good lighting. The cleanliness of some rooms was praised with facilities matching online pictures. The hard-working staff also received commendations for their assistance. However, issues such as inconsistent cleanliness, mildew smells, non-draining tubs and dated decor were frequently mentioned. Reports of bed bugs, dirty towels and sheets and insufficient air conditioning indicated that more consistent maintenance and housekeeping efforts are required.
The overall cleanliness of Quality Suites has been a point of contention. While some guests noted clean conditions, the majority highlighted significant issues, including filthy rooms, dirty towels and visible stains. Bathrooms were frequently described as disgusting and cleaning services were reported to be unreliable. The property appears outdated and in need of renovation with several comments pointing to a need for pest control and general maintenance. The cleanliness feedback indicates a predominant need for robust improvements.
Guest interactions with the staff at Quality Suites generally yield positive remarks. Numerous reviewers found the staff to be exceptionally friendly and accommodating, particularly at the front desk. The manager’s helpful presence was noted by several guests. However, there were instances where guests encountered rude or unhelpful staff, especially during breakfast. Despite these occasional negative experiences, the overall consensus is that the staff contribute significantly to a pleasant stay.
When it comes to the beds, guest opinions are mixed. Many found the beds extremely comfortable with some lauding the mattresses and pillows as among the best they’ve experienced. However, a significant number of guests reported uncomfortable, hard beds and troubling hygiene issues, including stained sheets and bed bugs. Cleanliness and consistency in bed comfort remain areas needing attention.
In summary, Quality Suites provides a conveniently located and generally comfortable stay with friendly staff, but it faces considerable challenges in maintaining consistent cleanliness and room quality. Improvements in these areas could significantly enhance the overall guest experience.
Categories
Pool
Outdoor Pool
3 Star
Golf
Best Western Windsor Pointe Hotel & Suites-Frost Bank Center7.0 km from Universal City
Hotel in San Antonio TX
7.5
GoodFrom $75
$
Info
Categories
Pool
Outdoor Pool
3 Star
Honeymoon
Best Western Windsor Pointe Hotel & Suites-Frost Bank Center7.0 km from Universal City
Hotel in San Antonio TX
0.0
$
Info
Categories
Pool
Outdoor Pool
3 Star
Family
Studio 6-San Antonio, TX - Fort Sam Houston Area7.6 km from Universal City
Hotel in San Antonio TX
6.7
RatedFrom $47
$
Info
Categories
Pool
Outdoor Pool
3 Star
Free Wi-Fi
Categories
2
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