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Summary of reviewsThe Best Western Plus North Lakes Hotel consistently impresses guests with its idyllic lakeside location, nestled on the shores of Lake Eden. This serene setting offers stunning water views, perfect for morning walks and leisurely strolls. The hotel's proximity to the Westfield North Lakes shopping center and other essential amenities ensures that guests have easy access to shopping, dining and medical facilities. It's also conveniently located near major roads and motorways, providing straightforward access for those traveling to Brisbane or the Sunshine Coast.
The rooms at the hotel are described as spacious, modern and exceptionally clean. Guests frequently commend the comfortable beds, efficient air conditioning and well-designed bathrooms. The contemporary design and well-maintained surroundings add to the overall ambiance, making for a comfortable and enjoyable stay. Families particularly appreciate the spacious accommodations and the thoughtful amenities that cater to both short and extended stays.
The hotel staff enhance the overall experience with their friendly, helpful and accommodating service. The professionalism of the reception and housekeeping teams is frequently highlighted with many noting the welcoming and efficient customer service that contributes to a pleasant stay.
Dining at the Best Western Plus North Lakes Hotel receives generally positive feedback, particularly for breakfast at the Boardwalk Cafe, which features scenic lake views and a variety of high-quality breakfast options. While some guests noted slow service and limited menu choices, overall, the cafe and restaurant offer delicious meals with efficient room service.
Parking is another strong point with ample, free and secure options available, including facilities for electric vehicle charging. This contributes to a hassle-free experience for guests bringing their own transport.
While the free wifi receives mixed reviews with some guests experiencing connectivity issues, the majority find it adequate for basic needs. Business travelers appreciate the hotel's reliable internet and efficient staff, as well as its modern meeting rooms and conference space.
Overall, the Best Western Plus North Lakes Hotel stands out as a top choice for both leisure and business visitors with its serene location, comfortable and clean accommodations and excellent service. Its family-friendly amenities, convenient parking and superior bedding also contribute significantly to its favorable reputation.
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