The Mercure Gold Coast Resort is an excellent hotel that provides its guests with a fantastic location amidst beautiful and peaceful surroundings. The hotel is ideal for weddings or to watch golfers with two of the best golf courses in Queensland on its doorstep. Guests find the hotel close enough to city amenities while being far away enough to feel like a relaxing holiday. The breakfast is fantastic with a buffet breakfast offering a wide variety of high-quality options. Dinner offers delicious food, although some guests found certain items to be a bit pricey. The staff throughout the resort are friendly and helpful, making guests feel like VIPs. The rooms are clean, comfortable and spacious with stylish decor and lovely views. The resort offers excellent facilities, including two beautiful pool areas, tennis courts and plenty of parking options. Families with children will appreciate the range of activities available, although some guests noted that the hotel wasn't ideally suited to families with mobility issues or noisy guests. Despite a few negative comments about cleanliness, most guests find the resort tidy and well-maintained. Overall, the Mercure Gold Coast Resort offers a great value for money and provides guests with a wonderful, relaxing atmosphere.
Burleigh Palms Holiday Apartments, located in the heart of Burleigh Heads, are highly regarded for their prime location and proximity to essential amenities. Guests commend the ease of access to the beach, restaurants and shops, making it an ideal spot where a car is almost unnecessary. Despite being centrally located, the apartments offer a calm and cosy atmosphere, ensuring a peaceful stay. The accommodations are described as basic yet clean and spacious with practical facilities such as car parking, a pool and well-maintained gardens. Visitors appreciate the friendly and helpful staff, adding to the property's charm as a hidden gem on the Gold Coast.
The rooms at Burleigh Palms are spacious, well-equipped and comfortable, drawing praise for their cleanliness and homely feel. The beds are generally very comfortable, although a few guests mentioned that the comfort level varied. The apartments’ air-conditioned, newly refurbished rooms are functional with excellent shower water pressure, although minor updates are occasionally suggested. The combination of a cozy environment with practical amenities makes it ideal for both relaxation and exploring the area.
Cleanliness is a standout feature of Burleigh Palms with guests frequently noting the meticulous upkeep of both the apartments and the common areas, including the pool. The entire property is described as tidy and well-maintained, contributing to a welcoming atmosphere enhanced by the helpful and friendly staff. The excellent service provided by the team, especially Michael, is frequently highlighted, making guests feel right at home from check-in onwards. The knowledgeable and attentive staff add significant value to the overall experience.
The pool area is a favorite among guests, frequently praised for its pristine condition and inviting, heated water. Surrounded by lovely gardens with a Bali-like vibe, the pool area provides a perfect spot for relaxation and is complemented by excellent barbecue facilities. The beautifully lit pool at night offers a serene environment for evening swims. The combination of well-maintained facilities and a prime location near the beach, restaurants and cafes enhances the guest experience.
While parking facilities are secure and convenient, some guests have noted challenges with larger vehicles and finding spots during late returns. However, the overall sentiment remains positive with secure underground parking contributing to the excellent location of the apartments.
Overall, Burleigh Palms Holiday Apartments offer great value with their superb location, comfortable and clean accommodations, well-maintained facilities and exceptional staff, making it a top choice for travelers.
Outrigger Burleigh is widely praised for its exceptional location, providing guests with easy access to pristine beaches, surf clubs and a variety of dining options. Situated just a short stroll from the beach, the hotel also offers proximity to shops, supermarkets and public transport, making it a fantastic base for exploring Miami, Burleigh Heads and other attractions around the Gold Coast.
The rooms at Outrigger Burleigh are described as spacious, comfortable and immaculately clean with many guests appreciating the modern updates and well-maintained facilities. Practical features like comfortable beds, kitchenettes and scenic views of the gardens, pool or ocean further enhance the guest experience. Despite a few mentions of minor issues such as small bathrooms or dated hallways, the overall sentiment is positive, emphasizing good value for the location.
Cleanliness is a standout aspect with numerous reviews applauding the high standard of hygiene throughout the hotel, including the recently renovated areas. The pool area, often highlighted as clean and inviting, is another major attraction, especially for families. Guests enjoy the warm, well-maintained pool and relaxing spa facilities. Even occasional maintenance or renovation work does not significantly detract from the overall positive impression.
The staff at Outrigger Burleigh are frequently commended for their friendliness and exceptional service, contributing significantly to a welcoming and relaxed atmosphere. Names like John and Colleen are specifically mentioned for their outstanding customer service, enhancing the guest experience.
The proximity to beautiful, clean beaches like North Burleigh and Miami Beach is highly appreciated, as is the convenience of nearby walking tracks and urban amenities. Secure and ample parking options add to the stress-free experience for guests traveling by car.
Family-friendly features, including large family rooms and a safe, enjoyable environment for children, make the hotel an ideal choice for families. While the wifi service receives mixed reviews with some guests experiencing connectivity issues, the overall experience remains predominantly positive.
In conclusion, Outrigger Burleigh successfully delivers a three-star experience that meets guest expectations, providing a standard yet satisfactory stay at a budget-friendly price. The combination of a prime location, clean and comfortable rooms, excellent service and family-friendly amenities makes it a commendable choice for travelers seeking both relaxation and convenience on the Gold Coast.
Mariner Shores Club receives high praise from guests, particularly for its prime beachfront location directly opposite a patrolled beach. The easy access to the coast, Surf Club, shops, restaurants and other amenities like Aldi contribute to a convenient and delightful stay, especially for families and beach lovers. The property is commended for its spacious, modern and exceptionally clean apartments that cater well to families with rooms equipped with everything needed for a comfortable and enjoyable stay. Guests also appreciate the warm outdoor pool, well-maintained BBQ areas, mini golf course and various family-friendly entertainment options.
Cleanliness is a strong point at Mariner Shores Club with guests frequently highlighting the immaculate condition of the rooms and the overall complex. The apartments are spotless, featuring clean bathrooms and well-organized spaces, enhancing the home-like atmosphere. The friendly and accommodating staff further elevate the experience, making visitors feel welcomed and well-attended to. Staff members like Rosemary and Maureen receive specific praise for their exceptional service and helpfulness.
While the free Wi-Fi is a notable feature, the internet service draws some criticism for being limited and unreliable, affecting the ability to connect to streaming services. However, the array of amenities, including indoor and outdoor pools, spas, a sauna, steam room and additional recreational facilities like giant chess and a tennis court, compensate for this minor shortcoming, providing ample entertainment for guests of all ages.
The enviable beachfront location, combined with stunning views and easy access to local attractions, enhances the overall value for money. Whether traveling solo, as a couple or with family, Mariner Shores Club offers a memorable stay with its blend of comfort, cleanliness, excellent facilities and friendly service. It is highly recommended for families seeking a fun, activity-filled getaway by the beach.
Elite Gold Coast is a highly recommended hotel for travelers looking for modern and comfortable rooms in a convenient location. Despite breakfast not being included and limited onsite food options, the hotel's restaurant is highly praised for its delicious cuisine. The cleanliness of the hotel is exceptional with a focus on hygiene and friendly staff providing excellent customer service. The hotel's pool and sports facilities are also a hit with guests and there is plenty of parking available. Elite Gold Coast is an excellent choice for families with lots to do for kids, teens and young adults. Overall, the hotel provides a peaceful stay with comfortable beds and modern facilities at an affordable price.
Bel Air on Broadbeach - Official is overwhelmingly praised for its exceptional location, strategically situated opposite the Pacific Fair Shopping Centre and a tram stop, providing easy access to various amenities and attractions. It is ideal for business travelers given its proximity to the Star Gold Coast conference venue and a myriad of shops and dining options. The hotel's central location in Broadbeach allows for convenient access to public transport and walking tracks, making it a great base for exploring the Gold Coast.
The hotel's facilities, such as the well-maintained pool, gym and common areas and family-friendly spacious rooms contribute to a relaxed and enjoyable stay. The on-site café serving breakfast and lunch is highlighted for its quality coffee and affordable menus, even though the breakfast offerings drew mixed responses regarding variety and price.
Guests enjoy the convenience of nearby dining options with local restaurants, cafes and bars within walking distance and the BBQ area provides a pleasant alternative for cooking on-site. The rooms are largely praised for their spaciousness, cleanliness and well-equipped kitchens, offering comfort and practicality for longer stays, particularly for families. However, some inconsistencies in room upkeep and furnishings were noted.
While many reviews commend the hotel's cleanliness, there were reports of specific issues such as dirty floors and unclean bathrooms. Positive remarks about the helpful and friendly staff contribute further to the overall welcoming atmosphere of the hotel, although there were occasional mentions of variability in service quality.
The free and secure WiFi, while appreciated by many, was reported to be inconsistent at times with some experiencing weak signals and slow speeds. The gym, though small, was deemed sufficient by most, complementing other leisure facilities like the well-maintained pool areas, which are particularly favored by families.
The hotel's proximity to a stunning beach is frequently highlighted, making it a prime spot for beach enthusiasts. Secure, free parking adds convenience, even though there can be occasional challenges with space and navigation for larger vehicles.
In summary, Bel Air on Broadbeach - Official stands out for its fantastic location, convenient amenities and family-friendly environment, making it an ideal choice for business, leisure and family vacations in the heart of the Gold Coast. However, a few areas like room maintenance, WiFi stability and gym updates could use improvement to enhance guest satisfaction further.
The Star Residences - Gold Coast is widely celebrated for its prime location, providing guests with convenient access to major area attractions such as the Star Casino, Pacific Fair Shopping Center, Broadbeach and a plethora of dining and entertainment options. This central position is advantageous for both leisure and business travelers with guests appreciating the ease of access to the convention center.
The accommodations at The Star Residences consistently impress guests with their modernity, cleanliness and comfort. The rooms are described as spacious, impeccably maintained and well-appointed, offering breathtaking views of Surfers Paradise, the ocean and the mountains. Many of the rooms feature stylish and luxurious interiors, equipped with all necessary amenities to enhance the guest experience.
The staff receive high marks for their friendliness, efficiency and helpfulness, contributing to a smooth and welcoming experience from check-in to check-out. While there are occasional remarks about less satisfactory interactions, the overall sentiment towards the staff is one of appreciation and satisfaction.
The property's facilities further enhance the guest experience. The multiple pools, gym facilities and wellness amenities such as the sauna and yoga space receive glowing reviews for their quality and maintenance. The heated pools, particularly the ones on levels 20 and 6, along with a poolside jacuzzi, are frequently highlighted as standout features. The gym's modern equipment and the range of fitness options available also add to the appeal.
Dining experiences at The Star Residences are generally positive, especially for dinner. The weekend seafood buffet is particularly praised for its quality. However, guests have encountered mixed experiences with breakfast; while some enjoyed the offerings at M&G for its value and healthy choices, others found the options limited and occasionally unappealing.
Despite the positive aspects, there are some areas noted for improvement, such as the challenges with parking. Guests often find navigating the car park confusing, the spaces scarce and the validation process cumbersome. The beds receive mixed reviews—while many found them comfortable, others mentioned issues with firmness and size.
Nevertheless, the overwhelming positive feedback regarding the location, cleanliness, staff service and facilities paints The Star Residences - Gold Coast as a high-quality accommodation choice. Its blend of modern furnishings, stunning views and excellent amenities ensures a memorable and enjoyable stay for visitors on the Gold Coast.
The RACV Royal Pines Resort Gold Coast impresses guests with its picturesque location, top-notch facilities and relaxing ambiance. Nestled amidst beautiful gardens and boasting serene views, the resort offers easy access to nearby sporting venues and attractions, making it a perfect haven for sports enthusiasts and event attendees. Despite being slightly removed from the city center, its tranquility and connectivity to essential amenities are highly appreciated.
The breakfast experience at the resort stands out with guests praising the delicious and varied breakfast buffet. Fresh, high-quality options, including made-to-order omelets and gluten-free choices, contribute to an excellent start to the day. The positive sentiments towards breakfast enhance the overall dining experience, supported by commendations for the Japanese and Italian restaurants and the exemplary in-room dining service.
Room reviews are largely positive, highlighting spaciousness, modern decor and cleanliness. Guests enjoy the luxurious and well-maintained accommodations, featuring indigenous artwork and spectacular views. Although occasional maintenance issues were noted, the general impression is that of comfortable and well-appointed rooms, contributing to a pleasant stay.
Cleanliness is consistently commended throughout the resort with spotless rooms, immaculate common areas and well-maintained amenities such as the pool and spa. While minor cleaning issues were occasionally reported, the majority of guests find the resort to be hygienic and well-kept.
Staff service is a standout feature, earning high praise for their friendliness, professionalism and attentiveness. The team’s welcoming demeanor and efficient check-in processes significantly enhance the guest experience with many specific commendations for individual staff members who go above and beyond.
The resort’s amenities, including the impressive gym, well-maintained pool facilities and clean tennis courts, contribute to the overall positive experience. The gym is noted for its modern equipment and cleanliness, while the pool area is celebrated for its scenic beauty, variety of heated pools and kid-friendly features. Tennis facilities, albeit occasionally unavailable, are well-regarded and add to the resort's diverse activity offerings.
Parking is generally convenient with ample free and undercover options appreciated by guests. However, peak times can lead to limited availability and some confusion due to layout and signage.
The provision of EV charging stations underscores the resort’s commitment to modern conveniences, earning positive feedback for its accessibility and ease of use.
Overall, RACV Royal Pines Resort Gold Coast delivers an exceptional experience, combining beautiful surroundings with excellent facilities and stellar service, making it a favored destination for relaxation and events on the Gold Coast.
Broadbeach Savannah Resort enjoys an exceptional location, extensively praised by guests for its central position, providing convenient access to the beach, shops, dining options and key attractions such as the Gold Coast Convention Centre, Dracula’s and The Star Casino. The proximity to public transport further enhances the overall guest experience, making travel effortless without the need for a car.
While the resort does not offer breakfast on-site, nearby venues such as the Mermaid Cafe offer highly praised alternatives. The rooms at the resort receive mixed reviews; while guests appreciate the spaciousness, amenities and spectacular views from higher floors, there are significant complaints about outdated furniture, worn carpets and general maintenance issues. Cleanliness is inconsistent with some rooms and the pool area being noted as clean, while others suffer from issues like dirty linens, stained carpets, mold and unpleasant odors.
The staff at Broadbeach Savannah Resort are often described as friendly, helpful and accommodating, contributing positively to guest experiences. However, there are reports of isolated negative interactions, indicating a need for more consistent service standards. The resort provides free Wi-Fi, although guests have encountered connectivity issues and premium internet access comes at an additional charge.
The pool and spa facilities generally receive positive remarks for their cleanliness and enjoyable temperature, making them a highlight for families and children. However, occasional maintenance issues and limited shade have been reported. The resort’s location near the beach is a major advantage with many guests appreciating the short stroll to the shore and proximity to shopping malls, restaurants and casinos.
Parking at the resort is frequently highlighted as a significant issue with limited and tight basement spaces causing inconvenience. Families find the resort affordable and the large spa area, free kids’ activities and the toy library particularly appealing, despite the children's area and game room needing improvement.
The resort is well-situated for enjoying the vibrant local nightlife with various bars, restaurants and entertainment options within walking distance. However, the lively environment can sometimes result in noise disturbances.
The beds receive mixed reviews; while some guests find them clean and comfortable, others report issues with beds made from pushed-together singles, uncomfortable mattresses and inadequate bedding. Despite this, Broadbeach Savannah Resort offers a generally satisfactory experience but would benefit significantly from renovations and improved maintenance to enhance its appeal.
Aria Apartments in Broadbeach garners high praise for its unbeatable location, offering proximity to the beach, a variety of restaurants, cafes, supermarkets and key attractions like the tram stop and convention center. Guests appreciate the spacious and well-appointed accommodations, particularly the three-bedroom units, which provide ample room for families and groups. The apartments feature modern furnishings and spectacular ocean views from the balconies, enhancing the stay experience.
Many visitors commend the comfort of the beds and pillows, although some have faced issues with mattresses and bedding comfort. Despite the mixed reviews regarding the beds, the majority of guests find the rooms comfortable and well-equipped.
The staff at Aria Apartments are consistently described as helpful, welcoming and professional, contributing significantly to the positive guest experience. The management and reception team are particularly noted for their friendliness and problem-solving skills, ensuring a smooth and pleasant stay.
The pool facilities at Aria Apartments are a standout feature with guests frequently praising the heated pool, sauna and steam room. The well-maintained pool area and spacious BBQ facilities are especially popular with families, providing a fun and relaxing environment.
However, the cleanliness of the apartments has received mixed feedback. While some guests find the accommodations clean and well-maintained, others have reported issues such as dirty carpets, dusty curtains and unclean bathrooms. Despite this, the overall spaciousness and some well-kept communal facilities like the pool area received modest commendation.
In summary, Aria Apartments offers a convenient and comfortable stay in Broadbeach with spacious accommodations, friendly staff and excellent pool facilities. While there are areas for improvement, particularly in terms of cleanliness and bedding comfort, the overall experience is positive, making it a desirable destination for visitors.
Boulevard North Holiday Apartments enjoys a prime beachfront location that guests consistently praise. Nestled right across from the beach, it offers stunning ocean views with some visitors even witnessing humpback whales from their rooms. The convenient proximity to essential amenities, such as shops, cafes, restaurants and transport links, enhances its appeal, while the nearby Broadbeach area provides a quieter and more relaxed atmosphere compared to the bustling city center.
The modern and spacious apartments are well-equipped with facilities like a tennis court, pool and spa, ensuring a comfortable stay. Guests have highlighted the immaculateness of the apartments, which are clean, spacious and inviting with well-furnished living areas that are airy and bright. The overall cleanliness extends to the common areas, outdoor spaces, garden and pool, all diligently maintained.
The staff at Boulevard North Holiday Apartments receive high acclaim for their friendliness, helpfulness and professionalism. Their efficient and responsive service, highlighted by specific mentions of team members like Jye and Chris, has greatly enhanced guest experiences. This exceptional service, combined with the apartments' modernity, ensures a welcoming stay.
The outdoor pool area is frequently appreciated for its loveliness and family-friendly nature with children particularly enjoying the facilities. Guests also highlighted the added amenities of a spa and sauna, notwithstanding minor critiques about the pool temperature and early loss of sunlight.
Despite mixed reviews about the beds—some finding them comfortable while others experienced issues with firmness—guests still generally found the accommodations inviting. The WiFi service is well-regarded with prompt assistance available for connectivity issues. However, there were instances of intermittent service noted.
Overall, the beachfront location of Boulevard North Holiday Apartments remains a standout feature. With incredible ocean views, proximity to local amenities and a quiet yet central setting, it offers a serene coastal getaway. The convenient location, ample space and friendly service make it an ideal choice for vacationers seeking a balanced and comfortable beachside experience.
Crowne Plaza Surfers Paradise by IHG, receives high praise from guests for its prime location on the Gold Coast. Centrally located, it offers easy access to the beach, vibrant nightlife, family-friendly attractions and an array of local amenities. The convenience of the tram stop in front of the hotel further enhances guests' experience, providing seamless travel to key areas like Surfers Paradise and Broadbeach. Guests consistently highlight the stunning beach views from their rooms, underscoring the hotel's appeal as a well-situated and scenic destination on the Gold Coast.
The breakfast buffet is frequently described as superb, offering a wide variety of tasty options, including vegan choices and fresh-made omelets, making it a fantastic start to the day. Clean, spacious dining facilities and friendly staff contribute to a positive breakfast experience. Though some guests found it average or costly, the overall sentiment for breakfast remains overwhelmingly positive.
Dinner reviews are more mixed, but many guests enjoy the quality and taste of the food, especially in the revolving restaurant and Shooies Pub. Room service is praised for its promptness and affordability. However, issues such as overcooked meals, incorrect orders and limited menu availability during certain hours suggest some areas for improvement. Despite these drawbacks, the friendly service and enjoyable meals are frequently highlighted.
Guests frequently commend the rooms for their size, comfort and modern amenities. Most rooms are spacious, clean and offer large beds with remarkable views from the balconies of the beach, ocean and city skyline. However, some visitors note that certain rooms could use refurbishment due to outdated furniture and occasional maintenance issues. Nevertheless, the overall comfort and aesthetic value of the rooms are consistently praised.
Cleanliness throughout the hotel stands out as a major plus with rooms and common areas being well-maintained, though some inconsistencies such as occasional lapses in bathroom cleaning are noted. The hardworking housekeeping staff ensures a generally high standard of cleanliness, contributing to a comfortable stay.
The staff at Crowne Plaza Surfers Paradise are often described as exceptional, providing friendly, helpful and efficient service. The positive interactions with reception, housekeeping and restaurant staff significantly enhance guests' experiences. While some issues with staffing levels and attentiveness were noted, the general consensus is that the dedicated and amiable staff make up for other minor inconveniences.
The free WiFi service garners generally positive feedback for its speed and reliability, although some guests experienced connectivity issues and challenges with initial access. The gym receives mixed reviews with some praising the facilities and 24-hour access, while others critique it for being outdated and under-equipped.
The pool area is a standout feature, described as beautiful and well-maintained with ample space for relaxation. Guests appreciate the presence of cabanas and a poolside bar. However, some concerns about the pool not being heated and limited seating were noted. The proximity to the beach is highly valued, offering guests easy access to a serene and scenic beachfront within a short walking distance, enhancing the overall attractiveness of the hotel's location.
In conclusion, Crowne Plaza Surfers Paradise excels in providing a prime location, commendable breakfast and modern, comfortable rooms, supported by friendly and efficient staff, making it a sought-after destination for travelers on the Gold Coast.
Beechmont Estate is a must-visit for those seeking an unforgettable experience in an incredible location. Nestled amidst the pristine countryside of Lamington National Park, the hotel offers stunning views and is conveniently close to Binna Burra trailhead. The restaurant serves incredible food cooked to perfection using locally sourced ingredients and the staff is truly exceptional, exceeding the expectations of its guests with a friendly, helpful and professional approach. The cabins are clean and well-maintained, equipped with comfortable beds for a restful sleep. Beechmont Estate consistently receives 5-star reviews from satisfied customers who simply can't wait to return for another exceptional stay. Book your trip to Beechmont Estate today and experience the renowned luxury for yourself!
The Langham, Gold Coast and Jewel Residences is a luxurious and modern hotel that offers guests a fantastic beachfront location with amazing views. The hotel provides exceptional service with friendly and accommodating staff. The rooms are stunning, spacious and very clean. Guests appreciate the hotel's ample parking, luxurious pool area with both indoor and outdoor pools and its world-class Chuan Spa. The hotel's breakfast is fantastic with quality ingredients and the Akoya and T'ang restaurants offer exceptional dining experiences. The hotel is also a great choice for families with kid-friendly amenities and a relaxing atmosphere. Overall, The Langham, Gold Coast and Jewel Residences is a definite luxury stay option that is worth experiencing.
The Penthouses Apartments are highly praised for their unbeatable beachfront location, offering stunning ocean views and the soothing sounds of the waves, creating a serene atmosphere. Guests can enjoy direct access to the beach, making it a perfect spot for families and groups seeking both relaxation and adventure. The spacious accommodations are well-equipped, catering to the needs of larger groups and providing a comfortable base for exploring nearby attractions such as Surfers Paradise and Broadbeach. The proximity to shopping and dining options further enhances the experience.
The rooms are admired for their spaciousness and beach views, with many guests appreciating the cozy beds and well-appointed living spaces. However, there are areas noted for improvement, such as the need for refurbishment in some apartments and issues with maintenance, especially concerning the cleanliness of certain units. While some visitors find their accommodations spotless and comfortable, others have mentioned cleanliness issues that could use attention.
The staff at The Penthouses Apartments receive consistent praise for their friendliness and professionalism, contributing significantly to a memorable guest experience. The team is known for being helpful, accommodating, and polite, enhancing the overall atmosphere of the stay.
The pool and spa facilities add to the allure of the property, offering a good-sized space for relaxation despite occasional maintenance closures. Guests enjoy the scenic surroundings that the pool area complements.
Despite some challenges with the wifi, which is often cited as slow and unreliable, and mixed reviews regarding bed comfort, the overall feedback highlights the incredible location, spacious accommodations, and attentive staff as the standout features. These elements together create a delightful beachfront experience, making The Penthouses Apartments a highly appreciated getaway.
Voco Gold Coast, an IHG Hotel, receives strong praise for its ideal location, just two minutes from the beach and centrally positioned in Surfers Paradise, offering guests easy access to attractions, public transport, dining and shopping. Proximity to the Surfers Paradise tram stop enhances accessibility, allowing effortless travel to popular spots like the SkyPoint Observation Deck. The centrality also places guests near bustling nightlife and various entertainment options.
The breakfast at the hotel is highly acclaimed for its extensive buffet selection and quality, featuring both hot and cold options, catering to various dietary needs. Notable highlights include the omelette section and doughnut wall, making breakfast a delightful experience, particularly for families. Despite occasional comments about food temperature and busyness, the breakfast remains a memorable part of many guests' stay.
Dining experiences at the hotel, especially the dinner buffet and offerings at Cliffords Grill and Lounge, are generally well-received. Guests appreciate the good selection and quality of food, finding in-house dining convenient and enjoyable. Room service meals are positively noted, although some face occasional delays.
Rooms are often described as clean, spacious and comfortable with modern decor and well-maintained facilities like sizable TVs and ocean views. While some rooms could benefit from updates and renovations, the overall ambiance is pleasing, providing a satisfactory stay. Housekeeping consistently receives positive comments for maintaining a tidy and welcoming environment.
Cleanliness is a standout aspect with public areas and rooms frequently described as spotless and well-kept. Housekeeping staff are commended for their efforts, though minor issues like mold in showers or dust in air conditioning vents require attention.
The staff at voco Gold Coast are highlighted for their friendliness and professionalism, contributing positively to guests' experiences. Reception staff, in particular, are praised for their efficiency and helpfulness, although there are occasional mentions of inconsistency in service.
The WiFi service garners mixed reviews with many guests finding it strong and reliable, while others report connectivity issues. The gym is favorably reviewed with guests enjoying the clean, well-equipped facilities, although suggestions for improved cleaning supplies were noted.
The multiple pool options provide a relaxing and enjoyable atmosphere, particularly appreciated by families. Some maintenance issues and the need for more poolside seating were highlighted, but overall, the pool facilities are considered a significant enhancement to guests' stays.
The hotel's proximity to the beach is frequently praised, offering guests easy and quick access to the renowned Surfers Paradise beachfront. However, parking experiences are mixed with some finding the secure underground parking convenient, while others reported difficulties with availability and found the additional costs to be a concern.
In summary, voco Gold Coast by IHG, excels in its strategic location, quality dining, comfortable rooms, cleanliness and attentive staff, making it a preferred choice for travelers exploring Surfers Paradise.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-20 out of 55 hotels in and around Upper Mudgeeraba