The Basingstoke Hotel has mixed reviews with some guests enjoying their stay while others had less satisfactory experiences. The hotel's location is well situated for a variety of needs and guests appreciate the amenities such as the gym and breakfast served each morning. However, some guests noted that the hotel is slightly outdated. The quality of the rooms was varied with some guests having a satisfactory stay and others noting serious issues with their accommodations. The cleanliness of the hotel could benefit from some updates and improvements. The staff received mixed reviews with some guests praising their helpfulness and accommodating nature, while others found them unhelpful or rude. The hotel's WiFi policy left some guests feeling let down and inconvenienced. The leisure areas were deemed very comfortable, but some guests were disappointed with the lack of beauty services and the fact that the pool and gym came at an extra cost. The condition of the beds was also mixed with some guests praising their comfort while others mentioned feeling springs poking from their mattresses.
The Hampshire Court Hotel & Spa is a convenient location for those looking for easy access to shops and amenities with many guests describing it as great and perfect. The breakfast and dinner experiences varied from guest to guest with some finding the food enjoyable and others feeling it was poor or lacking options. The rooms are comfortable and clean, although some areas could use a revamp. The cleanliness of the hotel received mixed reviews with some guests praising it and others finding it lacking. The staff received mixed reviews with some being helpful and friendly and others lacking training. The spa and gym facilities were generally regarded as excellent, although some areas could use updating. The pool was a nice feature of the hotel, although some guests experienced difficulties with ongoing maintenance work. The hotel provides ample parking and comfortable beds, although some guests felt that it did not live up to its 4-star rating. Overall, the Hampshire Court Hotel & Spa is a decent choice for those looking for a comfortable stay with good leisure facilities.
Alton House Hotel offers a quintessential English countryside experience in the picturesque village of Alton, praised predominantly for its prime location. The hotel's proximity to the railway station, ample free parking and access to local amenities and attractions like the Watercress Line make it an ideal base for both work and leisure stays. The beautiful period property, complemented by professional and friendly staff, provides visitors with a warm and welcoming atmosphere.
Breakfast at Alton House Hotel generally receives positive feedback with many guests enjoying the hot, fresh and varied options. Although some inconsistencies are mentioned regarding the temperature and availability of food, the overall morning experience tends to be satisfactory. Guests particularly appreciate the made-to-order items and the friendly breakfast staff.
Dinner experiences at the hotel vary with notable praise for the quality of food, particularly the pies and a satisfying buffet breakfast. However, there are mixed reviews regarding variety and consistency with some visitors finding the evening menu limited, especially for those with specific dietary needs. Service issues, such as understaffing, occasionally detract from the dining experience.
The rooms at Alton House Hotel are spacious and generally clean, contributing to a comfortable stay. Guests frequently highlight the homely feel, easy-to-manage temperature control and comfortable bedding. Nonetheless, many reviewers note that the hotel rooms and decor are dated and could benefit from modernization. Occasional comments about musty smells, tired furnishings and cleanliness behind furniture suggest that more attention to detail in maintenance and housekeeping is needed.
Cleanliness throughout the hotel is mostly well-regarded with many guests noting the clean and tidy state of their rooms and public areas. However, a few reviews highlight specific issues such as dirty carpets and outdated bathroom fittings, indicating room for improvement.
The staff at Alton House Hotel are one of its greatest assets, consistently praised for their friendliness, professionalism and willingness to help. The reception and waitstaff go above and beyond to ensure guests feel welcome and accommodated, enhancing the overall guest experience.
WiFi connectivity at the hotel is inconsistent with some guests reporting satisfactory service in certain areas, while others experienced poor or unreliable connections in their rooms. Those requiring steady internet access may find this to be a drawback.
Bedding receives mixed feedback; many guests find the beds very comfortable and conducive to a good night's sleep, though others report issues with mattress softness, size and overall comfort. This inconsistency suggests that some rooms may need updates to ensure uniform quality.
As a three-star establishment, Alton House Hotel meets the basic expectations with reasonable rates and a convenient location. The charming yet dated building and the need for navigation through many stairs are considerations for potential guests. While the property and decor could benefit from refurbishment, the overall experience aligns well with the hotel's rating, providing a satisfactory stay for travelers seeking comfort and accessibility in Alton.
Categories
Golf
Dog Friendly
Free Wi-Fi
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-3 out of 3 hotels in and around Upton Grey