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Summary of reviewsCountry Inn & Suites by Radisson Chandigarh Zirakpur generally receives positive feedback across multiple aspects of its services and amenities with particular emphasis on the helpful and courteous staff, the quality and variety of meals and the overall cleanliness of the facilities.
The hotel's location is particularly valued for its proximity to Chandigarh Airport, making it a convenient choice for air travelers and those needing a central hub for onward journeys to major destinations like Delhi or Shimla. While some guests found the location slightly inconvenient for accessing Chandigarh's city center and noted potential traffic congestion and construction noise, many appreciated the nearby commercial amenities such as malls and other hotels.
The breakfast experience is generally well-regarded with guests praising the variety and quality of the spread. The inclusion of both North and South Indian dishes, along with the excellent hygiene maintained, was highlighted. Some critiques pointed to occasional chaos and inconsistency in quality, but overall, guests were satisfied with their breakfast.
Dinner at the hotel garnered mixed feedback, though many guests enjoyed the delicious food and praised the in-room dining service for its quality. However, there were mentions of limited options and high prices. Despite this, the hospitality and service levels were commended.
Guest reviews on the rooms present a balance of positive and constructive feedback. While rooms are noted for their comfort, cleanliness and pleasant decor, some guests found them smaller than expected and highlighted occasional lapses in housekeeping and maintenance. The overall room experience remained positive due to the helpful staff and satisfactory amenities.
Cleanliness is a strong point at the hotel with many guests finding the property well-maintained and hygienic. However, some suggested improvements for specific areas and better housekeeping consistency.
Staff performance stands out as a major highlight with numerous mentions of the friendly, polite and efficient service across all levels—from the front desk to the restaurant staff. Specific individuals like Muskan and Ramandeep at the front desk received high praise.
The free Wi-Fi received mixed reviews with many finding it reliable and fast, suitable for basic needs. Nonetheless, some guests experienced connectivity and speed issues.
The gym facilities are positively reviewed, described as well-maintained and well-equipped, providing a good fitness experience for guests. The pool, however, received mixed feedback due to its small size and occasional maintenance concerns, despite its cleanliness being appreciated.
Parking facilities were found to be generally adequate, although suggestions for covered or shaded areas were mentioned. Guests noted that crowding and congestion could sometimes be an issue, but overall, parking was accessible and convenient.
For families, the hotel proves to be a comfortable option with services and amenities geared towards making family stays enjoyable. The staff's politeness and cooperation, especially with young children, were frequently praised.
Bed comfort was generally satisfactory with many guests finding the beds comfortable. Some mentions of the double beds consisting of two twin mattresses, which could slide apart, were noted as minor inconveniences.
As a four-star establishment, the hotel mostly lives up to expectations with clean, comfortable rooms and premium service. However, some guests felt that the high price point did not always match the perceived value.
Business travelers are well-catered to with adequate business facilities and comfortable accommodations for work-related stays. The hotel is frequently recommended for business trips due to its value-for-money offerings and suitability for business needs.
In summary, Country Inn & Suites by Radisson Chandigarh Zirakpur provides a generally positive experience with its attentive staff, quality meals and clean facilities, although there is room for improvement in certain areas to fully meet the diverse needs of its guests.
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