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Summary of reviewsHOTEL MYSTAYS Maihama garners positive reviews for its strategic location, especially among Disney enthusiasts. Situated within walking distance of Tokyo Disneyland and DisneySea, it offers a highly convenient base for park-goers, enhanced by a complimentary shuttle service. The close proximity to amenities such as Ikspiari Mall and Maihama Station adds to the appeal, placing it in a quiet yet accessible area that balances convenience and tranquility.
Guests often commend the breakfast provided, highlighting the diverse and tasty buffet which includes Western-style items. While most guests appreciate the delicious offerings, a few expressed a desire for more Japanese options and noted occasional crowding. Despite some feeling the cost of breakfast could be high, the overall satisfaction with the breakfast experience remains high.
Dinner options are notably absent within the hotel itself, prompting guests to explore nearby dining areas. This has been pointed out as an area for improvement given the limited dining choices in the immediate vicinity. Nevertheless, the availability of nearby eateries somewhat mitigates this shortfall.
Rooms at HOTEL MYSTAYS Maihama receive praise for their cleanliness, comfort and unexpectedly spacious layouts. Features such as foot massagers, air purifiers and memory foam pillows enhance the stay, although some guests report minor issues such as dustiness, small room sizes and bathroom upkeep. Despite these occasional drawbacks, the overall comfort and practical amenities offered in the rooms leave a generally favorable impression.
Cleanliness sees mixed reviews with many appreciating the well-maintained rooms and diligent housekeeping, yet some pointing out lapses in the detailed cleaning of bathrooms and fixtures. Addressing these concerns could further uplift the guest experience.
The staff at HOTEL MYSTAYS Maihama significantly contribute to the positive guest experience. Friendly, polite and responsive, they are frequently commended for their helpfulness and pleasant demeanor, especially noted for their effective communication in English.
Complimentary WiFi service is available with most guests finding it reliable and fast. However, occasional connectivity issues and the need for frequent re-logging are mentioned as minor concerns.
Parking is convenient and appreciated, although the narrow spaces present challenges for some. Despite this, the helpful parking staff and the ease of reserving spots enhance the overall parking experience.
Families find the hotel particularly accommodating with amenities tailored for children and rooms designed to comfortably host larger groups. The proximity to Disneyland, coupled with family-friendly facilities and services, ensures a satisfying stay for family visitors.
Overall, HOTEL MYSTAYS Maihama offers a comfortable and convenient three-star experience that balances affordability with essential amenities, making it an attractive choice, especially for those planning visits to Tokyo’s Disney parks. Show more
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Categories
Family Friendly Hotel
Located near Tokyo Disneyland, providing a convenient base for families visiting the theme parks, offering practical accommodation options.
Hotel with Parking
This hotel provides a private parking garage on-site for a daily fee. This dedicated parking facility offers convenience for guests bringing their vehicles.
EV charging stations
3-Star Hotel
This hotel offers comfortable accommodations and is conveniently located for accessing Tokyo Disney Resort. It provides essential amenities for a pleasant stay.
Hotel with EV Charging Stations
Accessible Hotel
Room Types
Standard Twin RoomThe twin room features air conditioning, an electric kettle, as well as a private bathroom boasting a bath and a shower. This twin room has pajamas, heating and a TV. The unit has 2 beds.
Superior Triple RoomThe triple room provides air conditioning, an electric kettle, as well as a private bathroom featuring a bath and a shower. The unit offers 3 beds.
Deluxe Triple RoomThe spacious triple room features air conditioning, an electric kettle, as well as a private bathroom boasting a bath and a shower. This triple room has pajamas, heating and a TV. The unit has 3 beds.
Accessible Twin RoomThe family room offers air conditioning, an electric kettle, as well as a private bathroom boasting a bath and a shower. This family room has pajamas, heating and a TV. The unit has 3 beds.
Standard Twin Room with No Cleaning Service-Non-SmokingThe twin room offers air conditioning, an electric kettle, as well as a private bathroom boasting a bath and a shower. This twin room has pajamas, heating and a TV. The unit has 2 beds.
Superior Triple Room with No Cleaning Service-Non-SmokingThe triple room features air conditioning, an electric kettle, as well as a private bathroom boasting a bath and a shower. The unit has 3 beds.
Deluxe Triple Room with No Cleaning Service-Non-SmokingThe spacious triple room features air conditioning, an electric kettle, as well as a private bathroom boasting a bath and a shower. This triple room has pajamas, heating and a TV. The unit has 3 beds.
Accessible Twin Room - Disability Access with No Cleaning Service-Non-SmokingThe family room features air conditioning, an electric kettle, as well as a private bathroom boasting a bath and a shower. This family room has pajamas, heating and a TV. The unit has 3 beds.
Guest Reviews
7.8
Good
Location
HOTEL MYSTAYS Maihama is a top pick for Disney enthusiasts due to its prime location. Situated within walking distance of both Tokyo Disneyland and DisneySea, the hotel is especially convenient for those visiting these popular attractions. Reviews overwhelmingly praise its proximity with many noting that DisneySea is just a 10-minute walk away, while Disneyland can be reached in about 20 minutes on foot. Additionally, the hotel offers a shuttle service to and from both parks, further enhancing the ease of access.
Guests appreciate the convenience of nearby amenities such as the Ikspiari Mall and several convenience stores. The hotel's location also provides easy access to Maihama Station, making it practical for those using public transportation. Despite its closeness to these major attractions, the hotel is described as situated in a relatively quiet area, away from the hustle and bustle, which adds to its appeal.
Overall, the hotel offers great value for its location, making it an affordable and convenient option for visitors planning to spend their days exploring Disney parks.
Breakfast
The breakfast at HOTEL MYSTAYS Maihama has garnered notably positive feedback from guests with many highlighting the delicious and diverse options available at the buffet. The variety of dishes caters well to multiple tastes, including Western-style breakfast items such as scrambled eggs, sausages and various types of bread, which many guests found delightful. The breakfast spread is often described as plentiful and satisfying with specific mentions of the bread being especially tasty.
While the majority praised the quality and taste of the breakfast, several guests expressed a desire for more variety, particularly hoping for Japanese options like white rice and miso soup. Some did find the breakfast selection somewhat limited and noted that it could be crowded, leading to long waits.
The convenience of the breakfast, coupled with the hotel's proximity to Disney Sea and Disneyland, made it a popular choice for visitors looking to maximize their time at the parks. Although a few reviews mentioned that the cost of breakfast seemed high relative to the options available, many others felt that the breakfast offered good value.
Overall, the breakfast experience at HOTEL MYSTAYS Maihama is largely viewed favorably with most guests enjoying the tasty and varied buffet offerings in a convenient and strategical location near major attractions.
Dinner
HOTEL MYSTAYS Maihama offers only breakfast on their premises, leaving guests wishing for dinner options directly at the hotel. The limited dining options in the immediate area can be challenging for those looking to enjoy a meal without venturing far. Although breakfast is available, some reviews suggest it may be on the pricier side.
For those seeking nearby places to dine, exploring the Ikspiari shopping and dining area is recommended. It's also mentioned that relaxing after dinner without needing to access many shared facilities is a positive. However, feedback indicates room for improvement in the meal seasoning, specifically citing a lack of salt, which affected the taste experience. Overall, guests hope for expanded food offerings and more convenient dining options within the hotel or immediate vicinity.
Rooms
Hotel Mystays Maihama offers a mix of room experiences that cater to various needs and preferences. The majority of guest reviews highlight the rooms as clean, spacious and comfortable, which is notable for a Tokyo-area hotel. Many rooms are appreciated for being larger than expected with some guests receiving pleasant surprises with room upgrades that included great views and additional amenities like foot massagers and air purifiers.
Despite the overall positive feedback, some guests mentioned issues such as dustiness, musty smells or minor maintenance problems. A few reviews flagged concerns about small room size, particularly for families of four and those carrying multiple suitcases. The bathrooms, often cited as cramped, occasionally presented problems like weak water pressure or malfunctioning fixtures.
On the bright side, the rooms offer comfortable beds, memory foam pillows and functional air conditioning, making stays relaxing and enjoyable. Some rooms also come with thoughtful touches like complimentary coffee and multiple pillow options, which add to the overall comfort and convenience. Keeping the rooms clean and well-maintained appears to be a consistent practice, although there were occasional lapses noted, particularly concerning the bathrooms.
In summary, Hotel Mystays Maihama's rooms provide a comfortable stay with many positive features that outweigh the occasional small drawbacks. With its clean and well-equipped rooms, it's an appealing option for visitors looking for a practical and enjoyable place to stay near Tokyo Disneyland.
Beds
Hotel MYSTAYS Maihama offers a mixed experience when it comes to bed comfort, but has generally received favorable feedback regarding this important aspect of any stay. Guests often highlight the comfort and cleanliness of the beds with particular praise for the memory foam pillows and supportive mattresses. The hotel rooms are equipped with multiple beds, often three single beds, making them a practical choice for families. However, some larger families find this setup slightly challenging.
Most reviews commend the daily maintenance of the beds, ensuring they are well-made and accompanied by clean linens. There are also amenities like foot massagers available in these rooms, which add to the overall comfort. However, a few reviews mention that the beds can be too small for two people and some find the pillows on the firmer side.
Despite the occasional critique on bed size and pillow hardness, most guests report a decent sleep quality thanks to the beds and pillows. In summary, while there are minor issues, the hotel's effort to maintain bed comfort and cleanliness stands out as a positive aspect, making it a generally pleasant stay for most visitors.
Cleanliness
Among the diverse experiences shared by guests at HOTEL MYSTAYS Maihama, the general sentiment about cleanliness emerges with mixed evaluations. While many guests found the hotel clean, comfortable and reasonably well-maintained, particularly highlighting beautifully cleaned rooms and tidy, well-kept facilities, others reported significant concerns.
Positive remarks include the hotel's overall aesthetic appeal and the diligence of the housekeeping staff. Guests appreciated the provision of clean bedding and the daily upkeep of rooms. Many found the cleanliness of the rooms satisfactory and had a pleasant stay, contributing to a favorable opinion of the hotel's efforts in maintaining a baseline standard of cleanliness.
However, consistent negative feedback centered around the bathrooms, which were frequently described as having issues like mold, musty odors and leftover hairs from previous guests. Specific problems such as dirty duvets, dust around various fixtures and poorly maintained water-related areas were also mentioned. Some guests were disappointed by the surface-level cleaning that left more detailed aspects of cleanliness neglected.
In conclusion, while the hotel manages to keep the general living areas reasonably clean and welcoming, improvements in the thoroughness of cleaning, especially in the bathrooms, would enhance the overall guest experience.
Staff
Visitors to HOTEL MYSTAYS Maihama have noted that the staff play an essential role in creating a positive experience. Common themes from the reviews highlight the staff's friendliness and politeness, making them a standout feature of the hotel. Guests appreciated the helpful and kind nature of the staff across various roles, from the front desk to the shuttle driver, noting that the interactions were very pleasant and welcoming.
The staff's prompt and efficient responses were frequently mentioned with particular commendations for their ability to communicate effectively in English. This bilingual ability, coupled with their thoroughness and pleasant demeanor, significantly enhanced the guests' experiences.
While most staff interactions were positive, there were occasional mentions of less satisfactory behavior, such as grumpiness or complaints about noise. Nonetheless, the overwhelmingly positive reviews about the staff's responsiveness, kindness and professionalism suggest that they contribute greatly to the overall enjoyment of a stay at this hotel.
In summary, the staff at HOTEL MYSTAYS Maihama are praised for their excellent customer service, attentiveness and friendly attitude, consistently leaving a positive impression on guests.
Wi-Fi
HOTEL MYSTAYS Maihama offers complimentary WiFi throughout the property and many guests found it to be fast and reliable with consistent connectivity allowing for smooth browsing and the ability to work from their rooms. However, there were some mentions of WiFi occasionally being slow or requiring re-logging and a few guests experienced frequent disconnects, indicating that the signal strength could vary.
Complementing the WiFi, the hotel provides a convenient and complimentary shuttle service to Maihama Station and Disneyland, which many guests found highly beneficial. While the hotel lacks an on-site restaurant, nearby convenience stores offer alternative options for dining. The overall service, especially from the kind staff, received positive feedback, enhancing the overall guest experience.
Parking
The parking experience at HOTEL MYSTAYS Maihama has garnered mixed reviews from guests. On the positive side, guests appreciated the highly convenient, on-site parking which offered both complimentary and reasonably priced options. Many found the parking staff to be exceptionally friendly, polite and helpful with accurate guidance contributing to a well-organized parking system. Guests could rely on the availability of ample parking spaces and the ease of reserving a parking spot in advance.
However, some challenges were noted. The parking spaces were often described as narrow and tight, which made parking difficult for some guests, especially in the multi-story parking structure. A few guests found the entrance to the parking lot hard to locate and were concerned about the limited availability of spots at times. Despite these drawbacks, the overall sentiment suggests that the staff's assistance and the convenience of having a parking solution on-site significantly enhanced the parking experience for many guests.
Family
HOTEL MYSTAYS Maihama emerges as a highly family-friendly destination, particularly appealing for those planning a visit to Disneyland. Families can enjoy a variety of amenities designed specifically for children, such as kids' pajamas, towels and other essential items. The hotel's proximity to Disneyland makes it an ideal choice for families who need to start their day early at the park.
Positive reviews highlight the spacious family rooms, which can comfortably accommodate larger families, including rooms that sleep up to five adults. The secure environment and family-friendly layout add to the convenience, ensuring a comfortable stay for everyone. Many found the hotel to be clean and appreciated added touches like foot massage machines in the rooms, which provided welcome relief after long days of walking.
The children's enjoyment was evident with many reviews noting that the little ones loved the hotel experience. The kids' facilities and family feel of the restaurant were particularly appreciated. Having children share the bed for free was an added advantage.
On the constructive side, a few reviews mentioned that the rooms could feel a bit cramped for families larger than five and that the shared toilet and bath arrangements were sometimes inconvenient. However, overall, the affordable price and the courteous family-oriented services left many families satisfied with their stay.
In summary, HOTEL MYSTAYS Maihama provides a good balance of comfort and convenience for families with ample facilities to ensure both adults and children have an enjoyable and memorable visit, especially when Disneyland is part of the itinerary.
3 Star
Hotel Mystays Maihama offers a satisfactory three-star experience with its basic but adequate amenities and services, priced affordably, making it a reasonable choice for budget-conscious travelers. While the rooms are described as somewhat small and the hotel is noted to be older, it remains a viable option for those looking to spend minimally for accommodation near Tokyo Disney Resort.
Guests have commented positively on its reasonable prices, noting good room rates and overall cost performance. The location is especially convenient for Disney-goers, being just a short walk from Tokyo DisneySea. The staff have been praised for their hospitality and processes such as check-in and check-out are smooth.
Though there are mentions of minor issues like a broken phone line and an off-putting unit bath smell, these are balanced by the value offered by the hotel. The amenities provided, including quality shampoo and conditioner, are appreciated by guests.
In terms of the hotel's condition, while it shows signs of aging, it does not detract significantly from the overall experience. Many patrons express willingness to return, given the affordable rates and the hotel's strategic location.
In summary, Hotel Mystays Maihama is a solid three-star establishment, perfectly suited for short stays with the bonus of proximity to Disney attractions. It delivers on affordability and convenience, offering a practical choice for travelers on a budget.
No, HOTEL MYSTAYS Maihama doesn't have any pool.
No, a spa isn't available at HOTEL MYSTAYS Maihama.
No, HOTEL MYSTAYS Maihama doesn't allow dogs.
Yes, parking facilities are available at HOTEL MYSTAYS Maihama.